Firefox Support Forum

I have cleared my cache and cookies, I also checked my passwords and logins and nothing was in there. I closed the browser and reopen it to go on the same website. I tried to sign in and my information is still there as an autofill. How can I wipe everything?

I leave the country for several months a year to a country that is not supported for credit card autofill, and it doesn't work while I am there. However, once I return to the U.S. the autofill menu has disappeared from the Privacy & Security Tab, so I am unable to turn autofill back on. In the past I have had to uninstall/reinstall Firefox to make credit card autofill work -- until I leave the country again. Surely I am not the only user that has had this problem and having to uninstall/reinstall is a pain that users shouldn't have. Isn't there a better way to turn this function on and off?

Can anyone tell me how I go about removing this malware please? It suddenly appeared whilst using Firefox in the last few days. I'm not very tech savvy so simple instructions would be great.

Hi,

I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software "might" be tied to my current pin and password.

If I log into my Microsoft account with Firefox, I am prompted for an email address. After entering my address the password is automatically entered by Firefox. Great.

But the login details are not stored under Firefox - Paswords. There is no Microsoft entry in Passwords.

Where might the password it be stored?

Thanks Hans

"Firefox detected a potential security threat and did not continue to www.webmail.ilhawaii.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

This problem just occurred for the first time. I contacted the website and they say I need to update the certificate in firefox. How do I do this?

Thank You

I have a Substack newsletter and am trying to record audio for a voice-over of a post/article. For some strange reason, even though I have it set to Allow that website to have access to my Built-In microphone, I get a pop-up error window "Unable to setup microphone!" when I try to record. It's simply refusing to acknowledge the Permission setting.

What's strange is that I *am* able to record a video and within that video, the audio IS recorded, so Firefox is allowing access to my camera AND my Built-In microphone when recording a video. The url is *exactly* the same for Camera Permissions and Microphone Permissions in Firefox Settings. Weird, right?

It is ONLY when I try to record a voice-over (audio ONLY) that it won't allow me to do so. I have to switch to Safari. I'd like to stay on Firefox and not have to switch back and forth. Any ideas how to fix this? I've cleared my cache, restarted my iMac, removed website from Permissions then put it back on.

Firefox is up-to-date: 111.0.1 (64-bit) MacOS Big Sur Version 11.7.4 (iMac)

Should I uninstall Firefox then re-install it? And, if so, will it keep my Bookmarks, Toolbar sites, info, etc? I read some instructions for Windows PC, but couldn't find anything re: a Mac re-install or "Clean Re-Install" for iMacs. Thanks in advance for any help!

Hello All, I work hard to eliminate Windows Event errors but EV 1155 Firefox Browser agent error is persistent after some reboots

I applied all the privacy and security options in the FF menu but still get the errors. I then followed the attached link to disable the browser agent which worked.

What concerns me is even after using FF Privacy & Security settings, the Browser agent startup task was still present under Mozilla in Task manager. Why is this, shouldn't the task be deleted after changing privacy settings?

I've followed all the steps in the following links and it should now be gone even after FF Updates since I changed policy settings.

https://techdows.com/2020/04/what-is-firefox-default-browser-agent-and-how-to-disable-it.html

We have configured security.default_personal_cert: Select Automatically.

I am trying to find a way to configure it in a granular way. Autoload the certificate when url matches example.com

why when I try to open my Facebook , always ask code in a strange email (not mine) that make me unable to regain my Facebook account which is stored in Firefox (Dr_elzanfaly@hotmail.com ) Mohammad Alzanfaly

Other than the most used sites, maybe five, firefox will not follow search for any new site, occasionally after three or so attempts. I have checked my security settings but i still feel like that is what is causing the issue.

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn.

I went went back to about:config and marked "only show modified preferences" -> to my surprise not only "geo.enabled 1" was displayed but also "permissions.default.geo 2" (though I never touched that one - so I thought they must be linked somehow)

I was curious and reverted "permissions.default.geo" back to default -> now it is set to "0" -> but "geo.enable" is still on "false" (so I am not sure anymore if they are really linked together - which doesnt make sense to me)

Now I don't know if I should leave "permissions.default.geo" on "2" how I found it, or on "0" which is the default. That's why I come here to ask:

==> What are the three states of "permissions.default.geo [0/1/2]" doing and how is it interacting with "geo.enable"?

Hello. Recently, it is in the Firefox browser that logins (nicknames) disappear from all pages. From inbox, facebook and others. Previously, if any nickname disappeared, then if you entered it again, it was saved. I'm not talking here about saving the auto-completion of the nickname and password. Only about the nickname (login). I don't want to save passwords on all pages. On google chrome everithing it's ok. Nicknames not disappeared. Only nicknames (logins) are stored there. Until recently, firefox was also preserved. Please fix this issue. I am already tired of writing all the nicknames every time. Again, again and again.

Not sure if this is something everyone experiences but every time Firefox updates on my computer, the password manager goes back to default settings and starts prompting to save passwords again. I have disabled the darn thing countless times, but it always comes back alive after the browser restarts after an update. Why does this setting does not persists after an update and stays disabled? I have a Firefox account, and sync is on.

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code"

I have tried with Microsoft auth, Google, and Authy - Same result each time...

What is fire fox? What is it used for? How can we use firfox for our privacy and Security settings? Does firefox provide us with better privacy and security settings or not? And how do we use firefox?

I want to permanently delete my passwords from Mozilla. Mozilla claims there are none stored, but it fills out all registrations independently. No other browser does that.