Firefox Community Forum

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Hello all! Recently I have run into a problem when using the zen browser on my Fedora laptop that I have been unable to resolve despite my best efforts ... specifically, when I double-click on a web-site I have bookmarked and stored under "Bookmarks Menu" it does not come up unless I manually select a container to open it in. I am using Firefox sync so as to keep zen and firefox in sync in both my laptop and desktop and firefox on my Driod. I have reinstalled zen from scratch, I have signed out fo sync and tested, I have disabled my "Facebook Container" extention, and I have attempted to set a default container for the workspace I am in, but nothing seems to change the problem I am seeing.

Do you have any suggestions as to how I can simply click on on bookmarks and see the website without any further clicks [like I used to do up until recently]? Is there any additional info I can give you? Thanks for your time!!! - John C

I'm experiencing an issue with the drag and drop functionality in my browser that's significantly affecting my workflow. Previous behavior:

I could drag any selected text to any area of the browser window to open a new search tab I could lightly drag links anywhere to open them in new tabs

Current behavior:

Now I must drag content specifically to the tab bar at the top to open new tabs This extra precision required is frustrating and slowing down my browsing

I haven't intentionally changed any settings, and this change happened suddenly. This functionality was extremely useful for me as I frequently need to open multiple tabs while researching. Has anyone else experienced this issue? Is this a new "feature" or a bug? Most importantly, does anyone know how to restore the previous drag and drop behavior? Thanks in advance for any help or suggestions!

FedEx updated their website and you can't see the legacy site anymore. I am not able to view/print FedEx invoices on Mozilla - but it works on Microsoft Edge. Why can't I view/print from Mozilla?

Thanks for your help!

Currently I can not access any website through firefox without a VPN. Other browsers are working without a VPN. I wonder if now China is blocking the firefox browser. Never had this trouble until today. Maybe it is a new setting i am missing or unaware of?

Along with many other Firefox users, I have a long-term problem with a PR_END_OF_FILE_ERROR in Firefox. How can Mozilla Support fix this problem for me? Can you send a link with the solution, or something?

Thank you, Joseph Seecchack, [edited] @aol,com. I eagerly await your response.

Pinterest has been slow to load for the past month. Now it will not load at all. It works fine in safe mode. A fresh install of Firefox did not help anything? I see other folks are having the same problem. Amazon and Facebook are now doing the same thing in Firefox. These 3 programs work without issue in Chrome Brave and Edge. Any one have a fix?

Thanks, Wayne

I see a strange bug in FF desktop. It’s a bit convoluted to explain but let me try

1. I have a container web page https://htmag.co.il/forum10

It basically hosts a full height Iframe

2. So it is in fact the one scrolling (not the Iframe), so scroll down to about 50% of the page.

3. After scrolling down Navigate to an internal page by clicking a link. Scroll will reset to top

4. You can do this again just in case.

5. Now move back to the list of posts (the first link). The scroll position is lost.

I think this is because there are multiple scroll positions confusing it.

When using chat software, there may be shortcut key conflicts, and the sidebar will still open when using shortcut keys even after being closed.

In the settings, the AI robot is turned off, but when using shortcut keys, the options for the AI robot will still be turned on by itself and cannot be turned off.

Hi, In the last hour FF has stopped working completely. I made the mistake of using Ccleaner, which is probably the problem, I haven't had issues cleaning before, though I usually check the registry before deleting and don't recall seeing any entry for Mozilla (I may be wrong, though).

Firefox was working fine a couple of hours ago, but now it won't open at all, except in admin mode and then it won't open any links or tabs, not even settings. I've uninstalled FF, deleted the folder in the Programs folder, and reinstalled it from scratch, but there is no change (the one difference is that it wouldn't open in Admin after before I reinstalled it). Waterfox doesn't open either, but Thunderbird seems to work with no problems.

Thanks, Matt

Hello!

I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11.

When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page.

What can I do to get rid of this problem?

/Mattias Forsberg

Hello,

I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Nevertheless, I cannot manage to share my screen on Google Meet. As shown in the screenshot, it offers the option to share my whole screen (I cannot select a window or a tab...) but for my audience neither this is working.

Could you please help me fix this?

Many thanks in advance!

I'm unable to navigate to a place where I can submit a problem (a possible bug) to Firefox Support. I keep coming back to page full of KB articles having nothing to do with my situation And, the only option I see is to post in the community....not to Firefox's tech support.

Hello,

Two things:

1. When I open a link in Firefox, the back button will not work taking me back to the page before.

2. I want to be able to open another page with another page open.

Any advice or suggestions appreciated,

Don

Windows 11 FF 131.0.3 64-bit

This has been an intermittent problem since the update before this one. The screen freezes and nothing works, no mouse, no keypad, nothing. Ctrl-Alt-Delete doesn't even work. There is no way to shut it down except the power button. It happens at different times, and doesn't seen to have one trigger. I've run troubleshooter, but no change.

It was happening in the previous update, but it seems worse in this one. I asked about this on Reddit a few weeks ago, and someone else said he was having the same problem.

I noticed that using some websites like Crunchyroll (watching a video) or Spotify (just opening the site) cause my screen to go black.

I tried disabling the hardware acceleration setting but this creates a new issues, it causes screen tearing. So it is not an option. I have fully reinstalled the GPU and its drivers but the issue is the same.

The only thing that seems to work besides restarting my PC is to unplug and plug back the displayport cable. This happens every time I turn on my computer and use firefox. If I'm lucky, the flickering/black screen will go back to normal after a few minutes, If not, I have to restart. Seems like this happens only once everytime I turn back on my PC

I have also tried turning "media.hardware-video-decoding.enabled" to false in about:config but this just did nothing.

I'm trying to find a fix for this without changing my main browser.

This are my PC specs: AMD ryzen 5 3500x 3.59ghz Win 10 64bits 16gb ram GPU Nvidia geforce 4060ti

firefox up to date: 135.0.1 (64-bit)