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  • Solved

outlook.com access

I canNOT access outlook.com (using Mac Monterey) - it was working a couple days ago and now all I get is a blank screen. I can access it using Chrome so I'm thinking thi… (read more)

I canNOT access outlook.com (using Mac Monterey) - it was working a couple days ago and now all I get is a blank screen. I can access it using Chrome so I'm thinking this is a Firefox browser issue. I'd REALLY like to continue using Firefox but need to access it on the same browser I've been using.

HELP!!

THANK YOU!

Asked by azutkempton 1 week ago

Answered by Chris Ilias 1 week ago

  • Solved

homescreen is suddenly giant and I have to reduce magnification to 50% to get it back to normal

I think I may have accidently pressed a button and made the homescreen giant even though it shows as being at 100%. Does anyone know of a way to return to to normal? … (read more)

I think I may have accidently pressed a button and made the homescreen giant even though it shows as being at 100%. Does anyone know of a way to return to to normal?

Asked by caen2112 1 week ago

Answered by Paul 1 week ago

  • Solved

Facebook page jumps when typing a reply

When I start to type a reply to a Facebook post, the page scrolls down so that the line I am typing disappears one line below the bottom of the screen. I have to scroll … (read more)

When I start to type a reply to a Facebook post, the page scrolls down so that the line I am typing disappears one line below the bottom of the screen. I have to scroll down to see what I'm typing. Also, it jumps down the same way whenever I hit the backspace key to edit what I'm typing.

I discovered a previous (archived) post on this forum that suggested using "about.config" and making sure that the value setting for browser.backspace_action is equal to 2. But that didn't change the annoying behavior. Is there any other value I should try? It's not clear what the number means.

Nor did setting browser.backspace to true (or to false) seem to help with the unwanted jumping upon use of the backspace key.

This only seems to happen with Facebook, but it's quite annoying.

Asked by jay46 3 months ago

Answered by jay46 3 months ago

  • Solved

Specific fields not allowing paste

For the past year or so i have run into certain fields that will not accept a paste, whether by right click or Ctrl-v, and the behavior is consistent every time i try on … (read more)

For the past year or so i have run into certain fields that will not accept a paste, whether by right click or Ctrl-v, and the behavior is consistent every time i try on that specific website. For example, a payment section of our utilities where though i can Ctrl-v my routing number (also it can be filled by what i can describe as a saved autofill - when you click in the field and the entry appears just below), but i can not paste my account number into the account space by either method (right click or Ctrl-v - nor does anything show below the field when one clicks in it).

I have always presumed that this is an intended behavior by whomever coded the webpage for security, but i just plain old find it annoying. Any chance i am correct in that it is a coding option these days, and if so, is there any way to break it?

Thank you!

Asked by bem67 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Reload current page (Ctrl+R)

When I click the reload button or press CRTL+R, I expect firefox to return to the top of the current page and reload the current page. But lately (a few months now) firef… (read more)

When I click the reload button or press CRTL+R, I expect firefox to return to the top of the current page and reload the current page.

But lately (a few months now) firefox does not return to the top of the page, it stays at the position that I'm currently viewing and reloads.

I tried starting firefox in safe mode by holding the shift key, and it still shows the same problem. I even tested this on another computer (not mine) with the same result.

If this is a new feature of firefox, can I turn it off?

thanks

Asked by buzbard 1 month ago

Answered by buzbard 1 week ago

  • Solved

Firefox saves files before opening them

I chose the option to open pdf files (for example) on Firefox. But Firefox first downloads them to my "download" directory and only than opens it with Acrobat. My "downl… (read more)

I chose the option to open pdf files (for example) on Firefox. But Firefox first downloads them to my "download" directory and only than opens it with Acrobat. My "download" directory now is full with garbage files that I need to delete manually. Is there any good option how to disable this "feature"? I would prefer not to see all the garbage files at all.

I changed "browser.download.improvements_to_download_panel" to false. Doesn't work.

Asked by michloz 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

No PC Firefox search microphone icon in address bar

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and S… (read more)

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and Security section and tap on Site permissions. Next, tap on Microphone. However, there is no search microphone icon on Firefox address bar or in google search to click on. See attachment.

Asked by paul10000 2 weeks ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Locked

Why has the Windows update wiped out everything on Firefox? How do I get all my stuff back?

duplicate of /questions/1383970 thread. I have a Firefox account. Why has the Windows update which I didn't ask for anyway thrown absolutely everything in my Firefox acc… (read more)

duplicate of /questions/1383970 thread.

I have a Firefox account. Why has the Windows update which I didn't ask for anyway thrown absolutely everything in my Firefox account in the bin?

How do I get all my stuff back?

Asked by tagray47 2 weeks ago

  • Solved

Cannot set cookie preferences when using Firefox

Hi: I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection … (read more)

Hi:

I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection for the websites, but nothing changed. I tried the same with Safari using the same computer and mouse, and I had no problems.

Is this a known bug?

I attached a screen capture. Thanks.

Asked by Sue 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Odd characters

Is there any solution for the problem shown in the attached picture? Those odd characters could they be a configuration or virus problem? I am using a Mac OS.

Asked by JAPPEREZ 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

My preferences won't save

Hi, I'm back to an older computer where I already had Firefox installed. I have it installed and synchronized on 3 other computers and it works perfectly there. My main i… (read more)

Hi, I'm back to an older computer where I already had Firefox installed. I have it installed and synchronized on 3 other computers and it works perfectly there. My main issue is that in the settings, Firefox is supposed to open with all the tabs I had opened when I closed it. It doesn't... It sends me to the home page. Second issue, also unique: I'm using Duck and go as search engine, and I have the same issue: it doesn's save my preferences (when it does on the same computer with Brave browser) Should I uninstall it all and try again? I already applied all the solutions suggested in th online help pages...

Thanks! Best,

Asked by deluxpol 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago