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Firefox loads pages very slowly on a fresh Ubuntu installation

Hello, the problem with Firefox is that it loads the pages too slow, other browsers such as Chrome or Opera are working correctly. At first everything was fine but sudden… (read more)

Hello, the problem with Firefox is that it loads the pages too slow, other browsers such as Chrome or Opera are working correctly. At first everything was fine but suddenly Firefox started to take forever to load the pages. I have completely uninstalled Firefox and installed it again but the problem persists. I thought it was a problem with some extension (I only use AdBlocker and HttpsEverywhere) but restarting it in safe mode the problem persists. I also have to mention that the Ubuntu installation is recent. What could be the problem?. I am using Ubuntu 18.04.5 LTS.

Asked by sergioaguero 3 hours ago

JSZip doesn't work in firefox addon context

I'm working on an addon to automate taking screenshots of lecture slides. I'm using a canvas object to capture and save the file blobs and JSZip to zip everything togethe… (read more)

I'm working on an addon to automate taking screenshots of lecture slides. I'm using a canvas object to capture and save the file blobs and JSZip to zip everything together and download. But JSZip keeps throuhing the `unsupported file type` error. Even though blobs are supported.

Here's the relevant code I'm using Github File

I've submitted an issue to the maintainer which has some more debugging info. The script in the addon_context has some very quantum behaviour and changes output every time I console.log Github Issue

I'm wondering if there might be a problem on my end, with the way I'm generating and processing the blobs. The same code works in chromium based browser, I'm confused as to what Firefox does differently. Any help would be appreciated.

Asked by Jade Maveric 14 hours ago

Unable to change secondary email address.

I am attempting to change my secondary email address with the intent to make my new email the primary email. I have removed the old secondary email, but when I try to add… (read more)

I am attempting to change my secondary email address with the intent to make my new email the primary email. I have removed the old secondary email, but when I try to add the email address that I want. I get an error message saying that the email already exists. I note that in the Firefox account dialog the secondary email address is blank.

I did sign up for Firefox VPN using the email address that I'd like to use and so that's a possible reason. I just don't know how to fix it. Note; I'm no longer planning to use Firefox VPN. I wonder if perhaps there's a way to cancel/delete that account.

Yours Not the sharpest tool. (I feel like I'm not the sharpest fool.)

Asked by Not the sharpest tool 1 day ago

places.sqlite is imcomplete

Hello, I used my firefox account to restore my browsing history after I switched to a new hard drive. I compared the contents of places.sqlite from before and after the … (read more)

Hello,

I used my firefox account to restore my browsing history after I switched to a new hard drive. I compared the contents of places.sqlite from before and after the switch. (I can do this because I made a backup of the old places.sqlite.) And I noticed that many entries of moz_historyvisits are missing in the new database. I made a graph about this, in which I am using pythons sqlite3 library to inspect the databases moz_historyvisits.visit_date column. For every visit_date I checked if it is still present in the new database or if it got lost. The pattern seems highly irregular.

Does firefox intend to maintain a complete history? By which criteria did individual history entries get lost? Is there a way to restore a complete version of my browser history from my account?

Any help is appreciated.

Asked by garrettmay 5 days ago

Last reply by garrettmay 1 day ago

Not showing comments in certain websites

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't… (read more)

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't show comments. I use Ubuntu 20.04 (when I first opened FF on this pc it had the gnome icon and I hadn't checked for this problem before importing my old profile with add-ons, now it doesn't show the icon for some reason), I tried safe mode, refresh firefox, creating new profile, uninstalling and deleting home/.mozilla folder, no luck. Before I got this pc I used my old laptop with windows 7 and I'm pretty sure I had the same problem with facebook comments that had started some time earlier.

Asked by Ausemika 2 days ago

Last reply by Ausemika 1 day ago

Compatibility: an increasing number of websites and features do not work in Firefox on Linux

I believe everyone has a right to choose the browser and operating system they use. I choose to use Firefox because I care about my privacy, and because of features like … (read more)

I believe everyone has a right to choose the browser and operating system they use. I choose to use Firefox because I care about my privacy, and because of features like multi-account containers - as a software developer these are non-negotiable. I choose to use Linux for similar reasons, and many Linux distributions come with Firefox preinstalled as a default browser. In light of recent changes to Google's data collection through Chrome, I am more than ever committed to using Firefox as my only browser.

However over the last year or so, I have noticed an increasing number of websites or features on websites have stopped working in Firefox on Linux, forcing me to use Chrome against my wishes. Examples include the entirety of the Australian government's MyGov website; the phone call feature in Slack; and Google Meet meetings (no audio). I know people who use Firefox on other operating systems and they have not had these problems, so I can only assume that the issue is specific to Firefox on Linux.

I am not trying to suggest that Mozilla is responsible for this in any way - if Google or Slack or the government refuse to support Firefox on Linux, that's their responsibility, not Mozilla's. However, I am not convinced that the lack of support is intentional, or that it isn't a quirk of the particular Linux distribution I use or the version of Firefox included in the package manager. Any advice would be appreciated.

My Firefox version is 84.0.1, and my Linux distribution is KDE Neon User Edition 5.21 which uses Ubuntu 20.04 under the hood.

Asked by loathgrim 4 days ago

Last reply by loathgrim 1 day ago

"Always use private browsing mode" on Linux opens multiple windows on launch, and no indication I'm actually in private mode

I use Firefox 87 on a number of notebooks duel booting various distros of linux (Mint, Manjaro, and MX Linux) and Windows 10, as well as a desktop running Windows 10. On… (read more)

I use Firefox 87 on a number of notebooks duel booting various distros of linux (Mint, Manjaro, and MX Linux) and Windows 10, as well as a desktop running Windows 10.

On the notebooks Firefox is set to always use private browsing mode in both linux and Windows. On the desktop machine it isn't, but I always have private windows open. On the desktop version of Firefox private windows have the purple circle with a mask icon to show they are private. On the machines that are set to always use private mode Firefox never shows that icon, so I have to go on faith that they are private. Is there a reason always private doesn't also have the private icon?

Also, on the machines where Firefox is launched in always private mode, it always open 2 separate windows. This is a consistent thing when in always private mode.

Asked by Christian 4 days ago

Last reply by Christian 3 days ago

Default Property Values Not Showing On Firefox Dev Edition

Firefox Dev Ed is a great browser for web development and tweaking CSS. But sadly it does not always show default property values. A classic example of this is the elem… (read more)

Firefox Dev Ed is a great browser for web development and tweaking CSS. But sadly it does not always show default property values.

A classic example of this is the
    element's default padding-left property. This apparently is set at 40px automatically unless overridden by the web designer. I think that ALL inherited or default properties of elements ought to be clearly shown in the inspect tool's styling listings. You could spend hours maddeningly trying to find the cause of some of these offsets to what you expected to display. The curious thing is that some inherited or default property values are shown on the inspect tool - which leads us to assume that what is seen on inspect is all that there is . . . This change should not be too difficult to implement. And it would be a great thing to have when searching down unexpected behaviour in webpage displays.

Asked by tamjk 3 days ago

Gaps in History

Long story short, I have gaps in my history in Firefox. I'm on the latest stable desktop version, but this happens both on Linux (Ubuntu 20.04) and Windows 10. I can't r… (read more)

Long story short, I have gaps in my history in Firefox. I'm on the latest stable desktop version, but this happens both on Linux (Ubuntu 20.04) and Windows 10.

I can't really pin down what causes this, it seems totally random. Every now and then, I'll be browsing, close the browser, realize I need to do something on a page I was recently on, I relaunch, press "ctr+h", go to the 'Today' drop down tab, and the most recent entry is multiple hours old, in some cases it's not even from the same day. The pages I was just on are nowhere to be found.

I would guess it's just late to update the history, but then there are times where I'll go through my history from a few days ago looking for a specific page I know I visited, and I'm able to find some but not all. Again, it just seems like there are random gaps in my history.

Asked by kieranmgarden 3 days ago

WebRender disble by default in Firefox 87 (Ubuntu) Snap?

Hi! Does WebRender gets disable by default in Firefox 87 Snap? I use Firefox as an Ubuntu Snap. In Firefox 86 (snap version) I got WebRender enable by default, I check th… (read more)

Hi!

Does WebRender gets disable by default in Firefox 87 Snap?

I use Firefox as an Ubuntu Snap. In Firefox 86 (snap version) I got WebRender enable by default, I check the about:support and run some benchmark to confirm that WebRender was enable and everything seems good! But now with this update I no longer have webrender enable by default, I test the apt package of firefox 87 and webrender is enable by default in Ubuntu 20.10.

Can someone please confirm that WebRender is disable by default on the snap version of FF 87 and why?

Thanks!!! <3 FF

Asked by Eduardo 1 week ago

Last reply by Eduardo 4 days ago

Report website problems

Is there somewhere to report problems with the Mozilla website itself? I went through the contact page and this is the best choice I could find....there's no 'webmaster' … (read more)

Is there somewhere to report problems with the Mozilla website itself? I went through the contact page and this is the best choice I could find....there's no 'webmaster' contact??

Asked by mozilla-pers 6 days ago

Last reply by mozilla-pers 5 days ago

Can't Select More than One Text Box when Using WordPress Editor with Cursor/Mouse Input

It's been months now. I thought it was probably a known issue or a conflict with any of my extensions but I still haven't figured out a way to solve it. Have tried re-ins… (read more)

It's been months now. I thought it was probably a known issue or a conflict with any of my extensions but I still haven't figured out a way to solve it.

Have tried re-installing the browser, I even switched to a new linux distro and everything was reset, I still have the issue.

The problem is - everything works but the ability to select/copy multiple blocks when using WordPress editor (tested it on three sites with the latest WordPress version where I write) does not work only when utilizing the mouse/cursor.

However, it works when using Brave or Google Chrome.

In either case, when I try to select multiple text blocks using CTRL+Shift+any arrow key on Firefox, it works no matter what. But, using the cursor/mouse, I can't achieve doing that...

Asked by ankushdas91 1 week ago

Last reply by ankushdas91 5 days ago

Saving to wrong location

deets: v87 via flatpak on debian(buster) No matter where I save a file the lastdir is always "/run/user/1000/doc/*some random folder name, that changes each time*". manu… (read more)

deets: v87 via flatpak on debian(buster)

No matter where I save a file the lastdir is always "/run/user/1000/doc/*some random folder name, that changes each time*".

manually changing browser.download.lastDir causes the next attempt to save to go to the desired folder, but a second attempt reverts to /run/user/1000/doc/abcd123.

Has anyone any idea whats going on?

Asked by buckmulligan26 5 days ago