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Walmart transactions using EBT card not completing.

After the last update to Firefox 105.0.1 My wallmart online account grocery ordering will not complete an EBT card transaction. Each time I submit my PIN the window chang… (read more)

After the last update to Firefox 105.0.1 My wallmart online account grocery ordering will not complete an EBT card transaction. Each time I submit my PIN the window changes to a walmart page and the transaction ceases and logs me out of walmart.

Walmart doesnt have an answer and the site works on other browsers. Like I said previously this just started I believe after the last update to Firefox 105.0.1

Asked by buckeye921 52 minutes ago

Last reply by jscher2000 - Support Volunteer 42 minutes ago

Login Request Expired is locking me out of school email

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the… (read more)

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the application" with the accompanying tab reading: "Universal Prompt Error".

Regardless of my logging out and trying again, and rebooting my computer, contacting the school's IT dept, I continue to be locked out through Firefox. Chrome will let me in.

Please help me resolve this problem.

Asked by 1tuck249 2 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 6 days ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Problems Viewing Videos

I had to stop using Firefox over a year ago because almost every time I'd come upon a video, the page went crazy--like it had 5 pages jumping on top of each other. I'd lo… (read more)

I had to stop using Firefox over a year ago because almost every time I'd come upon a video, the page went crazy--like it had 5 pages jumping on top of each other. I'd lose control of my mouse and couldn't close Firefox or access Task Manager. Basically, nothing worked. About 3 months ago I tried Firefox again and was so happy because I was able to use it again with no problems--UNTIL the past 2 Firefox updates. Now it's back to the same old problem and I'm back to using Chrome. Why is this happening and is there any solution?

Asked by GinaWA 13 hours ago

Last reply by RachelGomez161999 13 hours ago

Firefox ask where to save downloaded file crashes the browser.

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version. Suddenly I get the "Firefox (not responding)" status when trying to d… (read more)

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version.

Suddenly I get the "Firefox (not responding)" status when trying to download files when:

  1. the "Always ask you where to save files" checkbox is checked OR
  2. when trying to change the default folder where files should be saved to.

Dowloading to the default downloads folder is in order and files download just fine.

Update: I just tried to upload a profile pic to my Firefox account and the same thing happened - it looks like a permissions issue, probably related to latest MacOS?

Asked by Jayx 20 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

I can no longert load a particular website only on firefox

I'm no longer able to a particular website: https://www. bdo.com.ph onFfirefox. However, I'm still able to do so on other browsers, specifically Chrome and Edge. The e… (read more)

I'm no longer able to a particular website: https://www. bdo.com.ph onFfirefox. However, I'm still able to do so on other browsers, specifically Chrome and Edge.

The error message I receive is:

"Secure Connection Failed

An error occurred during a connection to www.bdo.com.ph. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

Please assist.

Asked by rblevy2 5 months ago

Last reply by koch.bidyut.koch 13 hours ago

Not loading some websites.

Since the latest upgrade (I now have Firefox 105.0.1) I can't upload many web pages on Firefox. If I close Firefox then open it again, the site usually loads. However, I … (read more)

Since the latest upgrade (I now have Firefox 105.0.1) I can't upload many web pages on Firefox. If I close Firefox then open it again, the site usually loads. However, I have to repeat the process for other sites. I'm spending all my time closing and opening Firefox. Can anyone help? The problem has only arisen over the last few days.

Asked by Tommo 1 day ago

Last reply by jonzn4SUSE 18 hours ago

I using Kaspersky for protection in my comp. But what happen with Firefox don't work in this computer.under my name.

I need to install Firefox in this computer. Is not working, I need this to play my Farmville2 is still no work. Please do something, I need this. att. Raquel R Orlang … (read more)

I need to install Firefox in this computer. Is not working, I need this to play my Farmville2 is still no work. Please do something, I need this. att. Raquel R Orlang

Does Mozilla have a plan to significantly speed up Firefox?

The performance of Firefox is very poor compared to Chrome. Chrome is much faster. Both in page processing and multimedia playback performance on the web. Chrome's benchm… (read more)

The performance of Firefox is very poor compared to Chrome. Chrome is much faster. Both in page processing and multimedia playback performance on the web. Chrome's benchmark score is at least 4x times higher than Firefox. Doesn't Mozilla have a plan to significantly increase the browser's performance and processing speed and multimedia playback performance? I have been waiting for years, but Mozilla has not made significant progress. My system is slow and it is stuck playing multimedia (for example, playing videos and stories on Instagram). Don't have a plan to significantly increase the performance and speed of web and media processing?

Asked by saadi.shamsaee 1 day ago

Last reply by cor-el 1 day ago

How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (read more)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 2 days ago

Last reply by RachelGomez161999 1 day ago

Youtube videos are choppy when not in fullscreen

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit f… (read more)

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit full screen mode it seems as if frames are being skipped. I am using LocalCDN, Ublock Origin, and container tabs.

Is there any reason for this to be occuring?

Thanks

Asked by Wotan 1 day ago

Last reply by Spencer 1 day ago

Can't start

When i attempt to start firefox it doesn't open or will instantly close and then close the error. It does give me a crash report, starting in troubleshoot mode does not c… (read more)

When i attempt to start firefox it doesn't open or will instantly close and then close the error. It does give me a crash report, starting in troubleshoot mode does not change the outcome. I have reinstalled several times and don't know any other way to try to solve this.

Asked by calumator 3 days ago

Last reply by Terry 1 day ago

Firefox does not load onedrive photos

I have already tried Cleaning cache Troubleshoot mode Cognito/privacy whatever the heck is called mode [https://support.mozilla.org/en-US/kb/refresh-firefox-reset-ad… (read more)

I have already tried

It keeps loading forever

Asked by Raspin1561 1 day ago

Last reply by Dropa 1 day ago

Controls in a game, that use the Alt key, aren't working?

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause. It works with another browser, or with a fresh profile… (read more)

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause.

It works with another browser, or with a fresh profile.

I've tried disabling add-ons and trying it again, but it fails even after disabling each of them. It also doesn't even work in troubleshooting mode, and that seems kinda odd?

It may be some modified settings in my Firefox profile? Though if it is, I don't know what settings, nor how to fix it. What sorts of settings are retained even in troubleshooting mode?

Asked by Sterrence 2 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox freezes

Sometimes, when I have 4-5 tabs open, I scroll on a page and suddenly everything freezes. The opened pages are news portals I can't switch between pages, I can't close pa… (read more)

Sometimes, when I have 4-5 tabs open, I scroll on a page and suddenly everything freezes. The opened pages are news portals I can't switch between pages, I can't close pages Switching to another application in Linux everything works fine. I can close Firefox and restore the previous pages after reopening. No error message. The about:crashes is empty. In gnome-system-monitor firefox-bin looks good

Linux Mint 20.3 Cinnamon Everything is the latest version It is not caused by a Firefox add-on

Sorry for my bad English

Asked by anaconda1 2 days ago

Last reply by jonzn4SUSE 1 day ago

Windows7 AUTO SUGGEST NOT WORKING

I am using Widows7 Home Premium with Yahoo Mail and Firefox, a combination that's worked for years. When starting an email and when you put the first letter in the 'To' l… (read more)

I am using Widows7 Home Premium with Yahoo Mail and Firefox, a combination that's worked for years.

When starting an email and when you put the first letter in the 'To' line I used to get a box suggesting all the names in my contact list beginning with the same letter. With a simple click on the name you want, it appears on the 'To' line. This is not now happening and it's a pain having to dig out email addresses from elsewhere.

I have not made any alterations anywhere on the computer, it just disappeared one day.

How can I get this feature to reappear?

Asked by Dorsetdrover 2 days ago

Last reply by jonzn4SUSE 2 days ago