Firefox Support Forum

Hello Volunteers,

Ubuntu crashes while moving around a Firefox tab with a mouse, IF the mouse cursor goes thru the top bar of the laptop screen. I am using Firefox V 113.0.2, Build ID: 20230522193126 on Ubuntu 23.04. This could be an Ubuntu problem or a Firefox problem.

Thanks Dilip Deodhar

Firefox repeatedly crashes when attempting to play video or audio files of whatever type, in every web page.

I.e., just opening a YouTube page without playing the video is fine, but when I click on Play, it instantly crashes.

Here are all the error reports which I stumbled on, and which I submitted:

bp-50214dc6-3080-481e-ab76-a195f0230607 bp-89b3b226-2a57-4700-ac38-ea15b0230607 bp-ba8a96ea-deb1-42fa-acbe-34d490230607 bp-d2ad8f14-9d03-4774-824b-563690230607 bp-922b6505-b790-452d-9cf7-02ebb0230607 bp-5340f687-bf68-4960-a2fd-638c60230607 bp-27b47181-1a07-426c-be4b-b55060230607

I'm running AntiX Linux 22 32-bit on this hardware:

AMD Athlon XP 2400+ (2.0 GHz) ECS Elitegroup K7VZA rev. 3.0 with VIA KT133A (VT8363A) / VT82C686B chipset and VIA VT82C686 AC97 Audio, at this link are all the technical details: https://soggi.org/motherboards/ecs-elitegroup/K7VZA-3.0.htm 3x generic 256 MB PC-133 SDRAM sticks ATI Radeon 9200 PRO / 9250 1x Maxtor 91531U3 14 GB IDE drive 1x CD/DVDW TS-H552U DVD drive 1x Realtek RTL-8185 IEEE 802.11a/b/g Wireless LAN 1x Realtek RTL-8100/8101L/8139 PCI Fast Ethernet Adapter 2x USB 2.0 PCI expansion cards with 5 ports each, NEC uPD72010x USB 2.0 Controller (nothing connected at the moment) 1x Adaptec SCSI PCI controller with LSI 53c860 chip (not used, not connected to anything at the moment) Generic PS/2 keyboard and mouse

If more detail is needed, I can provide the full output of inxi -zv8 and lshw

I saw an other article about the same possible but they had a problem with an extension but I dont have that extension but still have the same problem. Whenever i watch twitch or youtube and i alt tab or switch tabs my audio and video stops playing.

Win 10, FireFox ver 114 just got update on 6/6.

Been using FireFox for years w/o any problems until this latest update.

Ever since, "Twitter.com" and "Tweetdeck.Twitter.com" both have super magnified screens. All other ones are slightly magnified.

I have 5 columns in Tweetdeck that used to show up completely but only 4 show now--see attached. When I log out of Tweetdeck it takes me to a screen that says "Page isn't redirecting properly" and I can't type the URL and get back to a normal screen--instead it takes me back to my already magnified and logged in screen.

How in the heck can I correct this???? It's driving me crazy!

Thanks for any help you can provide!

currently FF 114.0 started about mid Feb 2023 i started to get right click lockup freeze FF updated a few times problem still there only way was to close and reopen win7 64 Pro 8gb ram 4gb GC i7cpu my win 10 is fine same FF version happens every so often but gen every day

Our Company website

www.sharetrackin.com

Doesnt display correctly in the new version of firefox.

Up to version 113 it displays perfectly but version 114 the logo does display correctly and the ssl doesnt seem to work

Please check the url if needed

I just spent 15 minutes browsing and downloading a lot of images. When I was done I looked at my downloads folder and saw only half of them there. I checked the download history in firefox, and couldn't see some files. They were not queued or in progress. They weren't in the download list at all.

I reproduced this. I downloaded an image again. Right click, save as, click save. Then that image doesn't appear in the download history.

I tried some variations. Hitting enter instead of clicking save. Opening the image in a new tab and using ctrl-s.

Still, no image in the download history or on disk.

I quit firefox and re-openned. Still the file didn't appear on disk or in the download history.

Then I kept trying, and I got a second issue, which I think is related.

Often when I save an image, instead of one window popping up asking me where to save it, I get a second window popping up ontop of that, then a third, then a fourth. All ontop of each other. All asking the same thing. They take the focus, so it's not possible to interact with the main firefox window to continue browsing.

Sometimes if I hit enter literally 50 times then it will save the same image repeatedly, and eventually I can go back to browsing.

Sometimes there's more than 50 popup windows (my hunch is more than 100). My only solution then is to quit firefox forcefully. Which is annoying if I have state in other tabs that I don't want to lose.

This has happened many times over many weeks. It only happens on some file saves. I can't figure out why it happens on some, not others. (Right click > save, and also ctrl-s, they both do the same thing.)

This form won't let me attach a screen recording. Only screenshots. That's annoying because you can't really see the behavior from the screenshot. But I'll try. See the dark black border outside the download dialogue? That's normally a very faint transparent shadow. But because there's so many duplicate windows all exactly ontop of each other, those multiple transparent shadows have become opaque.

What you can't see from a static screenshot is that I could see each window appear ontop of the other. If I try to select the filename text and edit it, very quickly another window appears ontop with the default filename again. I can see the Firefox icon in the Gnome bar on the left shaking every time a new window pops up.

(Hmm, it looks like I can't *upload* screenshots either. I click browse, select a file, and then it doesn't get uploaded.)

I'm on Ubuntu 22.10 with Wayland.

I don't know if this issue is a bug in Firefox, or in Gnome. I've only seen this behavior with Firefox in Gnome. Not Firefox on another DE/OS. And not any other application in Gnome. This behavior has been intermittent since I bought this laptop and installed Ubuntu about a month ago.

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

Hello, I'd like some help with a performance issue. Basically, when using the theme "Pixel-Punk" while playing a video, ram usage by the GPU slowly increases. It increases until it reaches 8GB, where Firefox will soft crash, displaying a white screen. Firefox will be reloaded, with the animated banner portion in Firefox usually disabled or flickering on and off. The GPU item in the process manager also disappears and ram usage no longer increases. The slow nature of the problem makes it hard to diagnose but I'm fairly certain it's due to this theme. The problem doesn't appear with it off, or even on, until I start watching a YouTube video, where ram usage will slowly increase. If I disable the theme ram usage stops increasing but doesn't decrease to it's previous state. I've also tried refreshing Firefox but that didn't help. Also, I don't have an option for hardware acceleration so I can't troubleshoot that option. I've asked the Firefox subreddit and I was guided to the profiler, but that's a little over my head. Is there a way to fix this? I quite like this theme, and I haven't seen any complaints in the reviews. There are also lots of variables, like the extensions I have, my hardware configuration and such. my hardware for info: laptop - Lenovo Legion 5i Pro Gen 7 (2022) CPU- 12700H RAM- 16GB GPU- 3070ti

I updated. There was then supposed to be a 're-store session'. Didn't happen. And I'm not about to read a thousand pages of twaddle to find out why. Firefox actually just sucks. My tech installed it. I'm going back to Safari.

When using Firefox on OSX (Ventura 13.4) after about 1 day Firefox slows down so much I have to quit the application and restart it. Then it is back to normal speed. I'm not sure if this is an OS-X issue or Firefox issue, but restarting the app fixes it for a few hours, then its incredible slow again.

After updating to version 114 I keep having tabs crash. If I close Firefox and reopen it, the first few tabs are fine. After a bit, any tab I try to open gives me a "tab crashed" message. I can only load the default tab screen. If I try to go to Google or anywhere it crashes. I try to do a search and it crashes. I've had to use Chrome to be able to do anything.

Dear Team,

I'm using version 114.0 (64 bits) with Eset Internet Security 16.1.14.0 installed on a Windows 10 machine 22H2 Build 19045.2965. I have refreshed Firefox from previous version yesterday (06/06/2023) (it asked me to restart the browser). Since then I cannot load any page (not even the about:crashes or settings or passwords, or any website). All pages keep on crashing, the reports are not generated nor sent to support. I have tried to locate the crash reports under APPDATA, but none being generated. I also tried to disable my anti-virus software thinking it may cause an issue, but still no luck. The same happens in Safe mode as well. Tried clean install as well, but again the same thing happens.

Kindly look into it!

Best regards,

Sandor

I just built a new computer and installed windows 11. Reluctantly coming freshly from windows 7, I have tried and done many things and tweaks to suit my needs more, so I am aware one of those things might be the issue, but I have no idea which, if any. My issue applies to any browser I have tried, not just Firefox. It started randomly and I cannot remember what I did last or exactly when it started happening, a few hours ago is the best I can say. Whenever I right-click while in the save-as window, that window closes and often the window last used minimizes. The browser itself does not crash; however, Firefox is unique in that it does crash but also the only one to notify me and allow me to give out a report, which I did. Also to note; this issue does not happen in every folder on my computer, and even that seems random, not limited to a certain drive either, or permissions and such. The browsers I have tested are Chrome, Edge, Brave, and Firefox.

I also have tried multiple windows recovery points, none of which mattered (and I know for a fact the issue didn't occur at the time of one point I tried, yet it did even after that recovery). Also scanned my computer for threats and nothing was found. I'm not sure if this is within the scope of help to receive here, but I can't find anything about this and since it is rather bizarre, I don't reckon it's a well know issue. Any help is very appreciated.