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Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing web… (read more)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Asked by Mitchell Campbell 3 hours ago

Answered by cor-el 1 hour ago

why there is responsive and delay issue in firefox browser on my website

Hi I have a website which is working fine of chrome and safari browsers but when I open the website on Firefox there are some responsive issue. The website is on paintbal… (read more)

Hi I have a website which is working fine of chrome and safari browsers but when I open the website on Firefox there are some responsive issue. The website is on paintball bestpaintballmaskhub.com I am working on finding the solution but not successful yet. I changed code code also but the issue is still there. Furthermore website load time is also much more in Firefox than other browsers. Please help me in this matter.

Thank you

Asked by hoverboardlabwebsite 2 hours ago

Last reply by cor-el 1 hour ago

My Yahoo mail

Hello all, just yesterday I noticed my Yahoo inbox was not fully loading and even when it finished loading, I have had the same few messages showing, a series of just gra… (read more)

Hello all, just yesterday I noticed my Yahoo inbox was not fully loading and even when it finished loading, I have had the same few messages showing, a series of just gray bars below that, no ads, etc. and will not allow me to delete or perform commands. When I check the box by an email it simply takes me to the email, as happens if I do so before it's fully finished loading. It is as if it is still trying to load somewhere in the ether land, since there is no indication on my toolbar that it's working. I've tried everything except removing it from Firefox. I thought it was my internet service but all is fine with other sites and Yahoo mail works fine on Safari. It's never happened before. Many thanks for your help.

Asked by josettedicarlo 1 hour ago

I can't Download any photo from by firefox

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out… (read more)

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Asked by KUJI8 2 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Console Response not showing HTML - only shows "raw"

In Firefox 107.0.1 64-bit (Windows 10) When looking at the console, the response tab no longer shows rendered HTML code - the response is blank. Only if I select "Raw" ov… (read more)

In Firefox 107.0.1 64-bit (Windows 10)

When looking at the console, the response tab no longer shows rendered HTML code - the response is blank.

Only if I select "Raw" over on the right do I see anything - only code.

Is this new behaviour from Firefox, or have I inadvertently changed an option?

The only way to now see the rendered page is through the "Network" tab.

Please see images.

Asked by Tim 1 day ago

Last reply by Tim 4 hours ago

Firefox will not open amazon.com

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days… (read more)

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days. I keep timing out. Other sites do not exhibit problems. Chrome DOES open amazon.com quickly.

Asked by jjjerdee 1 week ago

Last reply by jjjerdee 5 hours ago

citibank site won't work

The citibank site has not worked for a week or two. I get the following error: Bad Request Your browser sent a request that this server could not understand. Size of a r… (read more)

The citibank site has not worked for a week or two. I get the following error:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit

Asked by matthew61 5 hours ago

Last reply by TyDraniu 5 hours ago

firefox will not play audio.

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC b… (read more)

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

Asked by cheezyelyah930 3 months ago

Last reply by yellowhue 7 hours ago

Firefox not showing on volumemixer and not playing any sound.

Hello, my Firefox stopped playing sounds all of the sudden, I have tried most of the fixes on this site but nothing helps. I reset my pc to last week when the sound worke… (read more)

Hello, my Firefox stopped playing sounds all of the sudden, I have tried most of the fixes on this site but nothing helps. I reset my pc to last week when the sound worked but that did not help, so i am out of ideas and I would like to keep jusing the browser.

Thanks

Asked by Aid 8 hours ago

Error message

Hi, for a weeks I´m having error messages from firefox. I have already updated windows and mozilla, restarted mozilla and my antivirus doesn´t detect any threat. What c… (read more)

Hi, for a weeks I´m having error messages from firefox.

I have already updated windows and mozilla, restarted mozilla and my antivirus doesn´t detect any threat.

What can I do?

thanks!

Asked by thraranduil 10 hours ago

Certain text displays as random characters on some pages

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second com… (read more)

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second computer, running an earlier Mac OS, is working just fine, and other browsers don't have this problem.

Hoping someone can help. A screenshot from Wikipedia is attached.

Asked by Etnier 1 week ago

Last reply by cor-el 17 hours ago

Firefox, as well as Waterfox, completely crawl compared to my Chromium browsers. 40+ seconds to load a website.

I used to have Firefox as my main browser for awhile. But after updating to Windows 10, It has become unusably slow for awhile now. It is so bad that I have simply switch… (read more)

I used to have Firefox as my main browser for awhile. But after updating to Windows 10, It has become unusably slow for awhile now. It is so bad that I have simply switched to Brave, which works perfectly fine. It looks like it's loading one element at a time. Waterfox does the same thing. I wonder if it's something with Gecko on my computer. A few things that may help. My internet connection is fine. I have no extensions. I have tried different Firefox profiles. I have tried the Help page's suggestion of removing and re-adding Firefox to my Windows Defender firewall. Nothing seems to work.

Please help me!

Asked by highlandclouds 22 hours ago

Firefox Causes Arch to Hang During Shutdown/Restart

I've started noticing most of the time now that shutting down or restarting my Arch Linux system likes to take an extra couple minutes. When checking journal logs I find … (read more)

I've started noticing most of the time now that shutting down or restarting my Arch Linux system likes to take an extra couple minutes. When checking journal logs I find some lines indicating Firefox failing to stop. More specifically, these few lines below

Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Stopping timed out. Killing. Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Killing process 4767 (winedevice.exe) with signal SIGKILL. Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Killing process 4770 (wine_sechost_se) with signal SIGKIL> Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Killing process 4772 (winedevice.exe) with signal SIGKILL. Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Killing process 4774 (n/a) with signal SIGKILL. Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Killing process 4775 (winedevice.exe) with signal SIGKILL. Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Failed with result 'timeout'. ░░ Subject: Unit failed ░░ Defined-By: systemd ░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel ░░ ░░ The unit UNIT has entered the 'failed' state with result 'timeout'.

What might I be able to do to troubleshoot this problem?

I am not currently at the system in question, however I will try to share its troubleshooting data as soon as I can. It was installed via pacman and the system uses Gnome as its desktop environment.

Asked by luke.douglas 1 day ago

rendering problems, wont update tab windows. Linux

Firefox 10x.x will stop rendering pages without giving an error. MX Linux. Nothing showing up in dmesg Not detecting any pattern to when this major issue happens; simply … (read more)

Firefox 10x.x will stop rendering pages without giving an error. MX Linux. Nothing showing up in dmesg Not detecting any pattern to when this major issue happens; simply opening a page from a search engine result in a tab might cause it. could run 20 tabs of Youtube often without issue. Issue will only allow one level on Menu to show (can't reach Browser Tools to troubleshoot), selecting a tab window usless wont not move. If issue happens in a video window the video will play but not update display. If I resize Firefox, its window will update frame by frame


[code] System: Kernel: 4.19.0-22-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0

          parameters: BOOT_IMAGE=/boot/vmlinuz-4.19.0-22-amd64 
          root=UUID=<filter> ro libata.force=noncq 
          libata.force=3.0G libata.force=noncq libata.force=3.0G 
          Desktop: Xfce 4.14.2 tk: Gtk 3.24.5 info: xfce4-panel wm: xfwm 4.14.0 vt: 7 
          dm: LightDM 1.26.0 Distro: MX-19.4_x64 patito feo May 31  2020 
          base: Debian GNU/Linux 10 (buster) 

Machine: Type: Desktop Mobo: ASUSTeK model: M4A785-M v: Rev X.0x serial: <filter>

          BIOS: American Megatrends v: 1101 date: 11/20/2012 

CPU: Info: Dual Core model: AMD Athlon II X2 B26 bits: 64 type: MCP arch: K10

          family: 10 (16) model-id: 6 stepping: 3 microcode: 10000C8 cache: L2: 2 MiB 
          flags: lm nx pae sse sse2 sse3 sse4a svm bogomips: 12857 
          Speed: 1900 MHz min/max: 800/3200 MHz Core speeds (MHz): 1: 1900 2: 1900 
          Vulnerabilities: Type: itlb_multihit status: Not affected 
          Type: l1tf status: Not affected 
          Type: mds status: Not affected 
          Type: meltdown status: Not affected 
          Type: mmio_stale_data status: Not affected 
          Type: spec_store_bypass status: Not affected 
          Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
          Type: spectre_v2 
          mitigation: Retpolines, STIBP: disabled, RSB filling, PBRSB-eIBRS: Not affected 
          Type: srbds status: Not affected 
          Type: tsx_async_abort status: Not affected 

Graphics: Device-1: NVIDIA GT218 [GeForce 8400 GS Rev. 3] vendor: eVga.com. driver: nvidia

          v: 340.108 bus-ID: 01:00.0 chip-ID: 10de:10c3 class-ID: 0300 
          Device-2: Logitech B525 HD Webcam type: USB driver: snd-usb-audio,uvcvideo 
          bus-ID: 1-6:4 chip-ID: 046d:0836 class-ID: 0e02 serial: <filter> 
          Display: x11 server: X.Org 1.20.4 compositor: xfwm4 v: 4.14.0 driver: loaded: nvidia 
          display-ID: :0.0 screens: 1 
          Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") 
          s-diag: 583mm (23") 
          Monitor-1: VGA-0 res: 1920x1080 hz: 60 dpi: 102 size: 476x268mm (18.7x10.6") 
          diag: 546mm (21.5") 
          OpenGL: renderer: GeForce 8400GS/PCIe/SSE2 v: 3.3.0 NVIDIA 340.108 direct render: Yes 

Audio: Device-1: AMD SBx00 Azalia vendor: ASUSTeK M4A785TD driver: snd_hda_intel v: kernel

          bus-ID: 00:14.2 chip-ID: 1002:4383 class-ID: 0403 
          Device-2: NVIDIA High Definition Audio vendor: eVga.com. driver: snd_hda_intel 
          v: kernel bus-ID: 01:00.1 chip-ID: 10de:0be3 class-ID: 0403 
          Device-3: Logitech B525 HD Webcam type: USB driver: snd-usb-audio,uvcvideo 
          bus-ID: 1-6:4 chip-ID: 046d:0836 class-ID: 0e02 serial: <filter> 
          Sound Server-1: ALSA v: k4.19.0-22-amd64 running: yes 
          Sound Server-2: JACK v: 1.9.12 running: no 
          Sound Server-3: PulseAudio v: 12.2 running: yes 

Network: Device-1: Ralink RT5392 PCIe Wireless Network Adapter driver: rt2800pci v: 2.3.0

          modules: wl port: dc00 bus-ID: 02:00.0 chip-ID: 1814:5392 class-ID: 0280 
          IF: wlan0 state: up mac: <filter> 
          Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
          vendor: ASUSTeK M4A785TD driver: r8169 v: kernel port: e800 bus-ID: 03:00.0 
          chip-ID: 10ec:8168 class-ID: 0200 
          IF: eth0 state: down mac: <filter> 
          IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 

Drives: Local Storage: total: 126.71 GiB used: 94.69 GiB (74.7%)

          SMART Message: Unable to run smartctl. Root privileges required. 
          ID-1: /dev/sda maj-min: 8:0 vendor: Crucial model: CT120BX500SSD1 size: 111.79 GiB 
          block-size: physical: 512 B logical: 512 B speed: <unknown> type: SSD 
          serial: <filter> rev: R013 scheme: MBR 
          ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: Lexar model: USB Flash Drive 
          size: 14.92 GiB block-size: physical: 512 B logical: 512 B type: SSD serial: <filter> 
          rev: 8.07 scheme: MBR 
          SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure? 

Partition: ID-1: / raw-size: 18.55 GiB size: 18.09 GiB (97.52%) used: 13.12 GiB (72.5%) fs: ext4

          dev: /dev/sda4 maj-min: 8:4 
          ID-2: /home raw-size: 87.38 GiB size: 85.45 GiB (97.80%) used: 81.57 GiB (95.5%) 
          fs: ext4 dev: /dev/sda3 maj-min: 8:3 

Swap: Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)

          ID-1: swap-1 type: partition size: 2.93 GiB used: 0 KiB (0.0%) priority: -2 
          dev: /dev/sda2 maj-min: 8:2 

Sensors: System Temperatures: cpu: 34.0 C mobo: 45.0 C gpu: nvidia temp: 47 C

          Fan Speeds (RPM): cpu: 3229 case-1: 2311 gpu: nvidia fan: 40% 
          Power: 12v: 12.58 5v: N/A 3.3v: 3.31 vbat: N/A 

Repos: Packages: note: see --pkg apt: 2981 lib: 1586 flatpak: 0

          No active apt repos in: /etc/apt/sources.list 
          Active apt repos in: /etc/apt/sources.list.d/airvpn-stable.list 
          1: deb http://eddie.website/repository/apt/ stable main
          Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
          1: deb http://deb.debian.org/debian/ buster-updates main contrib non-free
          Active apt repos in: /etc/apt/sources.list.d/debian.list 
          1: deb http://deb.debian.org/debian/ buster main contrib non-free
          2: deb http://deb.debian.org/debian-security/ buster/updates non-free contrib main
          3: deb http://deb.debian.org/debian/ buster-backports non-free contrib main
          Active apt repos in: /etc/apt/sources.list.d/megasync.list 
          1: deb [signed-by=/usr/share/keyrings/meganz-archive-keyring.gpg] https://mega.nz/linux/repo/Debian_10.0/ ./
          Active apt repos in: /etc/apt/sources.list.d/mx.list 
          1: deb http://mirror.its.dal.ca/mxlinux/mx/repo/ buster main non-free
          Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
          1: deb [arch=amd64] https://repo.skype.com/deb stable main
          Active apt repos in: /etc/apt/sources.list.d/slack.list 
          1: deb https://packagecloud.io/slacktechnologies/slack/debian/ jessie main
          No active apt repos in: /etc/apt/sources.list.d/spotify.list 
          No active apt repos in: /etc/apt/sources.list.d/various.list 

Info: Processes: 238 Uptime: 3h 12m wakeups: 1 Memory: 7.79 GiB used: 2.33 GiB (29.9%)

          Init: SysVinit v: 2.93 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: 8.3.0 
          alt: 8 Shell: quick-system-in default: Bash v: 5.0.3 running-in: quick-system-in 
          inxi: 3.3.06 

/code

Asked by Galen Thurber 2 days ago

Last reply by Galen Thurber 23 hours ago

YouTube dropping frames when tabbed into a game.

I believe I'm having the same problem as this issue, but it's now archived: https://support.mozilla.org/en-US/questions/1374927 Firefox Info: Version 107.0.1 Build ID 2… (read more)

I believe I'm having the same problem as this issue, but it's now archived: https://support.mozilla.org/en-US/questions/1374927

Firefox Info: Version 107.0.1 Build ID 20221128144904 OS Windows 11

Specs: i7 13700k 32GB DDR5 Ram GTX 1080ti

Basically, I'm dropping frames when I'm tabbed into a game, in my instance it's World of Warcraft, but it could be with other games too. I suspect it's something to do with Windows 11 as I didn't have any problems in Windows 10 with my older computer.

Some trouble shooting steps I've taken is I've disabled all extensions, ran the browser in troubleshooting mode, and finally done a Firefox refresh and I still have the same problem.

I recorded a video of how it looks, it's at its absolute worst at 4k, with 2x speed on: https://www.youtube.com/watch?v=NuIaYJYGHEI

Any help or suggestions is appreciated, cheers.

Asked by Zaazu 23 hours ago

Last reply by Zaazu 23 hours ago

Firefox insta-crashing on startup. Hanging on opening in troubleshoot mode, then crashing after 20 seconds.

Good evening. I'm seeking some help with an issue I'm having with Firefox. As stated above, Firefox insta-crashes on startup. Hangs on opening in troubleshoot mode, then … (read more)

Good evening. I'm seeking some help with an issue I'm having with Firefox.

As stated above, Firefox insta-crashes on startup. Hangs on opening in troubleshoot mode, then crashes after another 20 seconds and asks me to submit a report.

I believe this may have to do with the amount of tabs I had open when last using the browser. This morning I opened it up with about 7.8k tabs, and then closed it after adding another hundred. After trying to open the browser again, that's when the issues started. Until that point, the browser had been responsive and stable.

I've tried doing fresh installs of the browser and inserting the old data from the old profile, restoring to yesterday, and even trying without internet connection.

I have a Ryzen 5600X and 32GB of RAM, so I do not believe system resources are an issue.

Attached are some images. If any help could be provided, that'd be much appreciated.

Asked by Jon 1 day ago

Last reply by cor-el 1 day ago

Can't Download Any File from Mozilla Firefox (Ubuntu 22.04.1)

Hi! I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tri… (read more)

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!

Asked by Elias Myserlis 1 day ago

Last reply by Elias Myserlis 1 day ago

Crashing on startup Win 11

Firefox has just started crashing on startup every time I try to open it out of the blue with no changes to anything in the browser. I've tried opening in troubleshooting… (read more)

Firefox has just started crashing on startup every time I try to open it out of the blue with no changes to anything in the browser. I've tried opening in troubleshooting mode, still crashes instantly. I've refreshed, revo uninstalled and cleaned everything firefox related off my system and reinstalled but still have the exact same issue with a fresh install.


I managed to get the crash log from the backed up folders when it reinstalled. Any suggestions?


crash.main.3

1670088662

fbd2ad10-c248-431b-b993-7088ce929a8d

{"AdapterDeviceID":"0x73df","AdapterDriverVersion":"31.0.12029.10015","AdapterSubsysID":"66011eae","AdapterVendorID":"0x1002","Add-ons":"formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:107.1.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.2,addons-search-detection%40mozilla.com:2.0.0,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,amazon%40search.mozilla.org:1.9,ddg%40search.mozilla.org:1.1","AvailablePageFile":"30751068160","AvailablePhysicalMemory":"28039573504","AvailableVirtualMemory":"138522591469568","BackgroundTaskMode":"0","BlockedDllList":"","BuildID":"20221128144904","CPUMicrocodeVersion":"0x26","ContentSandboxCapable":"1","ContentSandboxLevel":"6","ContentSandboxWin32kState":"Win32k Lockdown enabled -- default value is true","CrashTime":"1670088662","DOMFissionEnabled":"1","DOMIPCEnabled":"1","ExperimentalFeatures":"devtools.inspector.compatibility.enabled","GPUProcessLaunchCount":"1","GPUProcessStatus":"Running","HeadlessMode":"0","InstallTime":"1669865234","LauncherProcessState":"0","MinidumpSha256Hash":"51bc9c70e924a438bf4b6828bcc83b340fd9cbd9b80b33bd22ad8138b8cd928a","Notes":"\nFP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ 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Asked by rmetal 2 days ago

Last reply by rmetal 1 day ago