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  • Archived

Add on getting deactivated

Is there a way to stop Firefox from deactivating all of my addons after updating. If not I goig to swtich to anther browesr, so I do have waste my time reactivating th… (read more)

Is there a way to stop Firefox from deactivating all of my addons after updating. If not I goig to swtich to anther browesr, so I do have waste my time reactivating them..

Asked by Andrew Olinek 2 years ago

Last reply by Andrew Olinek 2 years ago

  • Solved
  • Archived

Open links with ctrl + enter

Greetings! I would like to be able to open selected links via the search tool with CTRL + Enter, like it is possible on most browsers. Basically, I do CTRL + F, select a… (read more)

Greetings!

I would like to be able to open selected links via the search tool with CTRL + Enter, like it is possible on most browsers. Basically, I do CTRL + F, select a text which brings me to a link I was looking for, and do instantly CTRL + Enter to open this link. Currently, this shortcut only toggles the ability to see all matched texts and doesn't open the link.

Do you know if it's possible? Thank you!

Asked by DrakEmono 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

OneDrive doesn't load

Hi community, i have a problem with OneDrive and i want to troubleshoot some possibilities. Outlook.com, Office.com and every other website loads in Firefox. But only th… (read more)

Hi community, i have a problem with OneDrive and i want to troubleshoot some possibilities.

Outlook.com, Office.com and every other website loads in Firefox. But only the OneDrive website refuses to load. I tried it in Microsoft Edge and there it loads. The service is definitly up and running.

So i have the suggestion that the exented tracking protection might be the reason for OneDrive not loading.

How can i be sure if the tracking protection is the problem? Has OneDrive so many trackers? I mean it is Microsoft, of course it has. But how would this prevent the site from loading?

Greetings ffproblems

Asked by ffproblems 2 years ago

Last reply by Dropa 1 year ago

  • Archived

getting blocked from commercial web sites

Why do I get blocked from certain websites? for example, when I try to log on to my account as USPS I get the following message: You do not have permission to access thi… (read more)

Why do I get blocked from certain websites? for example, when I try to log on to my account as USPS I get the following message: You do not have permission to access this page If you have found this page in error, please contact support Reference:2935806335620971961367312269849628258120034968299102359

This has happened to some other sights as well.

Thank you.

Asked by Guz1 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Increased safety risk on any page

With version 105.0.3 (32-Bit) I have only trouble. Sorry to say, but most pages are not working. So I will probably now change to Chrome. Because I need a browser working… (read more)

With version 105.0.3 (32-Bit) I have only trouble. Sorry to say, but most pages are not working. So I will probably now change to Chrome. Because I need a browser working and not 80% of addresses not. I don't understand the newer philosophie. I was enthusiastic Firefox user. But this year each version has more problems for me, using Windows 10. Each page I open I get "Increased safety risk". And that could not the world of security of today. I think Banks, Insurance and Healthcare don't have insecure pages without acitve signatures. But Firefox says this every time to all pages.

Have a good time, Gilbert

Attached see a screenshot of a bank landing page...

Asked by gilbert.stein 2 years ago

Answered by gilbert.stein 2 years ago

  • Archived

A small amount of videos don't end, but only when sound is disabled

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with … (read more)

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with me.

Since a day or two ago, I've been experiencing a problem where a small number of videos play, but once they get to right before the end, it'll abruptly stop. The play button looks as though the video is still playing even though it's really not, and clicking the play button does nothing. The only way to get the video to play again is to either refresh the page, move the progress bar back to a previous part of the video, or go all the way to the end of the video, in which case it'll allow me to replay it. The videos this problem happens on are completely random, but the problem persists on the same exact videos. This happens with both direct links to videos (i.e. videos like this one) and "embedded" videos (like videos on Reddit, TikTok, YouTube, etc). However, this only happens if the video has no sound or the sound is off, whether I've muted the tab or turned the sound off on the video directly. It also doesn't matter if the video is looped.

There's also a slightly different variation of this issue that seems to happen less often. With this problem, videos will stop right before the end like the videos that have the other problem, but only for a few seconds - after that, the video will end like normal and I can replay it.

I've tried restarting my computer, playing the problematic videos in a private window, disabling all of my extensions, using Troubleshoot Mode, refreshing Firefox, and even uninstalling and reinstalling Firefox. This problem does NOT happen on Microsoft Edge. I'm 99% sure it's because of the new update (105.0), as this issue has only started happening after I updated to it. I updated to 105.0.1 earlier today, and it's still happening. I'm thinking of going back to 104.0.2 if this glitch doesn't get fixed (or at least I don't get help) soon, because I know this issue will seriously get annoying after a while.

Two of the videos that have this problem are this video and this video. Note that both have the secondary version of this problem. I would have uploaded a video of the problem to this post, but this website doesn't let me, so I attached the best screenshot I could take instead.

Any help would be appreciated!

Asked by David_H23 2 years ago

Last reply by David_H23 2 years ago

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Unable to stay logged in to Google Mail

Something recently changed in Firefox and/or Google Mail. Now I am always asked to sign in to Google Mail. The solution for this problem in Chrome is to allow all cookies… (read more)

Something recently changed in Firefox and/or Google Mail. Now I am always asked to sign in to Google Mail. The solution for this problem in Chrome is to allow all cookies. I tried that, after clearing Cache, allow all cookies in Chrome but I am still asked to sign in to Google.Mail. I also removed all by Block, Delete cookie Add-ons in Firefox but it's still asking me to sign in to Google.Mail. What fixes this?

Asked by rwciimail 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Websites Not Using Default System Theme

I changed the systme theme in windows 10 to dark, websites still show up in white theme. Most websites that support dark mode will by default use the system theme, in my … (read more)

I changed the systme theme in windows 10 to dark, websites still show up in white theme. Most websites that support dark mode will by default use the system theme, in my case dark.. So why isn't it working? For example i use the brave search engine search.brave.com, when i klick the settings icon it shows that by default it uses the system theme, as i said my system theme is dark but then why bravesearch using the white theme? It's not only bravesearch, same with duckduckgo search and same with youtube, all of them use the system theme, but for whatever reason everything is displayed in white theme instead of dark.

So i changed this setting in about:config but no matter which value i use (1,2,3) websites will always use system default - white theme, but infact my system theme is dark, how can i fix this? defaultPref("browser.theme.content-theme", 2);

Asked by Firefox_Beginner 2 years ago

Last reply by Firefox_Beginner 2 years ago

  • Archived

Google Ads

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (http… (read more)

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (https://www.agame.com/game/tropical-merge, https://www.games.gr/paixnidia/the-mergest-kingdom) only. Other sites work as they supposed to. ABP is disabled. If I turn Enhanced Protection off, I can see google ads, but I lose any progress I have in these games. Any help would be appreciated.

Asked by dinos.isaias 2 years ago

Last reply by dinos.isaias 2 years ago

  • Archived

Touchpad gestures very clunky

This can't be described over words, they work but only sometimes they're just...... not working as intended , not responding at times and just...... refer to this unliste… (read more)

This can't be described over words, they work but only sometimes they're just...... not working as intended , not responding at times and just...... refer to this unlisted YouTube video I uploaded, linked here

Asked by abdelrahman.a.safwat 2 years ago

Last reply by abdelrahman.a.safwat 2 years ago

  • Archived

Account recovery key

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happeni… (read more)

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

Asked by Charli 2 years ago

Last reply by Moshe 1 year ago

  • Archived

Password amendment

Hi there, My name's Jack Murphy. I have a recommendation for a feature on Firefox, but I'm also building my portfolio as an entry-level software engineer. So, the impr… (read more)

Hi there,

My name's Jack Murphy. I have a recommendation for a feature on Firefox, but I'm also building my portfolio as an entry-level software engineer.

So, the improvement Firefox needs to make is that a special character needs to be inserted in the 'randomised password' feature. It's a very useful feature, but more websites are requiring a special character alongside uppercase/lowercase letters, and numbers. For a couple of websites now I've had to add in a special character myself to the auto-generated password, and then save the result.

It would be quite an easy fix. I would love to get involved in making that fix, if the relevant part is open-source. However, as there are security considerations, it might not be....

If not it's still worth getting in touch!

All the best, Jack Murphy

p.s what other ways are there for an early-career software developer to get involved with mozilla? (UK based)

Asked by lilmanjak 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Sync & Saved Passwords Not Working

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be ret… (read more)

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be retrieved. My Firefox account says my sync is not working & that my account is disconnected. Which is weird bc I'm actually signed in to Firefox now - able to see my user name. What's going on here & how can I fix it? Thanks!

Asked by michellestarr22 2 years ago

Last reply by cor-el 2 years ago

  • Archived

blocked access

When my Norton VPN is turned on, I get the following error message when I try to access Staples.com. This does not happen in Edge or Chrome. You don't have permission to… (read more)

When my Norton VPN is turned on, I get the following error message when I try to access Staples.com. This does not happen in Edge or Chrome.

You don't have permission to access "http://www.staples.com/" on this server.

Reference #18.44697c68.1665668757.1bd3f14e

Asked by jspitulnik 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Vulnerable passwords alerts not showing

I have two computers with same version of windows and Firefox. One shows Vulnerable passwords alerts not showing, the other doesn't. Show alerts about passwords for breac… (read more)

I have two computers with same version of windows and Firefox. One shows Vulnerable passwords alerts not showing, the other doesn't. Show alerts about passwords for breached websites is selected on both

Asked by Les 2 years ago

Last reply by Les 1 year ago

  • Archived

Email from a website

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was … (read more)

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was an option to send an email to the administrators to ask them for more information.

So, I click on the link and rather than getting the email address, firefox goes to open the "mail" application on my mac.

Well, I never use that application because it is too slow and bulky. I can't use basic text options like bolding or italics and such. Not to mention, it takes forever to load.

I use GMX for mail and it is accessed through Firefox. It is not an application that "lives" on my computer.

How can I get Firefox to respond to these email buttons on websites by going to GMX?

Thanks, Charles

Asked by charleswinstead 2 years ago

Last reply by James 2 years ago