List of Cookie exceptions keeps getting deleted, despite "Allow" for each

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get del… (read more)

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get deleted?

Asked by kjsles444 1 day ago

Last reply by kjsles444 9 minutes ago

forgetting about a website

So i wanted to forget about this one website because it keeps automatically recommending it to me because of my browser history for it. i just want to go to this bookmark… (read more)

So i wanted to forget about this one website because it keeps automatically recommending it to me because of my browser history for it. i just want to go to this bookmarked site but it ALWAYS goes to the one thats in my history. i clicked "forget about this site" yet it still pops up. please help.

Asked by Alec 15 minutes ago

Importing passwords from chrome

I am running Firefox v. 94. I attempted to import my .csv passwords from chrome, but it failed. I also tried to use the Import from other browser option, but could not … (read more)

I am running Firefox v. 94. I attempted to import my .csv passwords from chrome, but it failed. I also tried to use the Import from other browser option, but could not locate it in Firefox.

Asked by architectofthefuture 7 hours ago

Last reply by jonzn4SUSE 21 minutes ago

video doesn't load and/or play

(Firefox 94.0; Fedora 34; Gnome) When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that th… (read more)

(Firefox 94.0; Fedora 34; Gnome)

When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that the video is loading. But it never stops and it never plays. Also, the pause button does not have any effect; the loading indicator keeps spinning. Example website: "https://proclassictv.com/" (both with "The Rifleman" and "My Favorite Martian" episodes. I've tried this on a few of the videos available there. Same result. I've tried this with add-ons enabled and with add-ons disabled (current session). I've seen this in a few other websites also. I don't know if the problem is my system, Firefox, or the host website.

I am able to view youtube videos with no problems.

How do I get the videos to play?

Thank-you.

Asked by home user 6 hours ago

Last reply by jonzn4SUSE 24 minutes ago

Speed Dial [FVD]

You turned off Speed Dial FVD without a word of warning !!!! Up to 3 days to make backups! I have lost dozens of links to websites important to me. This is disgusting. Th… (read more)

You turned off Speed Dial FVD without a word of warning !!!! Up to 3 days to make backups! I have lost dozens of links to websites important to me.

This is disgusting. This is not the first time this has happened. I support you financially and you are giving me a crap in my life.

I am TOTALLY disappointed in you.

Asked by todus 8 hours ago

Last reply by ConnieVH 26 minutes ago

error 15

I was shopping on shop.in-n-out.com after placing 2 items in my cart, my screen changed to Error 15. I can't get back into in n out no matter what I try. https://shop.in-… (read more)

I was shopping on shop.in-n-out.com after placing 2 items in my cart, my screen changed to Error 15. I can't get back into in n out no matter what I try. https://shop.in-n-out.com/?utm_source=email&utm_medium=email&utm_campaign=blackfridaypromo2021

Asked by aprilfear 3 hours ago

Last reply by jonzn4SUSE 32 minutes ago

Firefox randomly can't load pages - perpetual loading

Using Firefox 94.0.2 and I randomly can't load web pages. It will work fine for a while but eventually I get stuck loading the page. Restarting the browser seems to solve… (read more)

Using Firefox 94.0.2 and I randomly can't load web pages. It will work fine for a while but eventually I get stuck loading the page. Restarting the browser seems to solve it for a while. This only happens with my Firefox browser on my organization's PC running Windows 10. The browser works fine at home.

I have tried various things, like deleting private data, re-installing the browser, using installed and portable versions, running in troubleshoot mode without addons & extensions, but to no avail.

I'm currently writing this in Chrome because Chrome doesn't have this issue.

Asked by blaisadam 2 hours ago

Last reply by jonzn4SUSE 39 minutes ago

don't know how to open .zip files

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. … (read more)

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. And there it sits in my Downloaded folder. Please advise. Dick B.

Asked by 2blocksma 1 hour ago

Last reply by jonzn4SUSE 44 minutes ago

YouTube Playlist Error when Using Firefox Browser

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song sto… (read more)

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song stops and I get the message "Playback Paused because your account is being used in another location". This problem ONLY happens in Firefox and with this playlist scenario. If I select the song manually in the playlist, the song will play just fine. I've used other browsers Chrome and Microsoft Edge and DO NOT have the problem in there so I know my account isn't being used in another location. I've tried using multiple PC's/Laptops and both Windows 7 and 10 and the problem always only happens when using Firefox. I checked the About section in Firefox and it's showing Firefox is Up To Date.

Asked by zipperict 1 day ago

Last reply by jonzn4SUSE 51 minutes ago

Please Help: Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Friends, I'm really, really hoping someone here can help me: I've been trying to load my website: www.photostills.com using the latest Firefox Browser V. 94.0.2. but cont… (read more)

Friends,

I'm really, really hoping someone here can help me:

I've been trying to load my website: www.photostills.com using the latest Firefox Browser V. 94.0.2. but continue to recveive the following message: (see below)

I have tried resetting my preferences to allow access. I can open my site in other browsers without a problem but really need to have clients access it from Firefox as well.

Please, please advise.

Thank you for your help!! Here is the error message:

Secure Connection Failed

An error occurred during a connection to www.photostills.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by lewis13 54 minutes ago

.dmg file renamed

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed… (read more)

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed that there was no app capable of doing so. Then just to be mean, the file name was changed from awholebunchofletters&#s.dmg to awholebunchofletters&#s.dmg.part

...and not by me.

Asked by olomb11 1 hour ago

  • Solved

Tried to update Firefox, but my system is no longer supported

I naively tried to update my Firefox software, but then when I tried to open it, I got a message saying my system is too old. I have OS X El Capitan Version 10.11.6. I ga… (read more)

I naively tried to update my Firefox software, but then when I tried to open it, I got a message saying my system is too old. I have OS X El Capitan Version 10.11.6. I gather you can download an older version of Firefox, but the directory is rather confusing, I don't know which option I need. Any help would be gratefully received, thank you!

Asked by cygnetonline 4 hours ago

Answered by James 2 hours ago

Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (read more)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

Asked by lreed5033 21 hours ago

Last reply by lreed5033 1 hour ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 2 months ago

Last reply by JandNL 1 hour ago

Using the -no-deelevate command option on a second profile

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. Ho… (read more)

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. However, I am unable to start my other profile to allow dragging. Is there a way to do it, please?

Asked by Straydog 1 hour ago

Firefox not refreshing in Facebook

After a few minutes, Firefox will not refresh Facebook pages. If you hit re-load, the browser just hangs there with no new entries. Only fix is to close the browser, re… (read more)

After a few minutes, Firefox will not refresh Facebook pages. If you hit re-load, the browser just hangs there with no new entries. Only fix is to close the browser, restart it and clear the cache.

Asked by photogcw 2 hours ago