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Outside of North America

I have had trouble for months logging in to Ticketmaster and Office Depot Canada. Now, I can't use Firefox to access Crave, which tells me that my "IP address is outside … (read more)

I have had trouble for months logging in to Ticketmaster and Office Depot Canada. Now, I can't use Firefox to access Crave, which tells me that my "IP address is outside of North America." I am not using a VPN, so I don't know why Crave thinks that.

Help?

Asked by Sh3ph3rdB00k 1 day ago

Last reply by TyDraniu 10 hours ago

Browser managed by my organization

My browser settings screen says my browser is being managed by my orgainzationi, but i do not have an organization. This concerns me as to who is managing the browser. … (read more)

My browser settings screen says my browser is being managed by my orgainzationi, but i do not have an organization. This concerns me as to who is managing the browser.

Asked by gcooke 21 hours ago

Last reply by jonzn4SUSE 18 hours ago

"Managed by your organization" doesn't exist!

Sat. 04/19/2025 @9:10 am CDT - Hi. About 2 months ago on any Settings page, FF began to show "your browser is being managed by your organization." The problem is - it's a… (read more)

Sat. 04/19/2025 @9:10 am CDT - Hi. About 2 months ago on any Settings page, FF began to show "your browser is being managed by your organization." The problem is - it's a STANDALONE box, not connected to any network beyond my ISP. I do own websites but I'm not perpetually logged into the host company, so their switch to Microsoft Entra wouldn't have an effect, I would think.

What settings do I change to make FF know that I'm not on a network? Thanks in advance.

Asked by Ms_Technician 1 day ago

Last reply by jonzn4SUSE 18 hours ago

"firefox browser being managed by your organisation"

How do I remove "firefox browser being managed by your organisation" . I have looked at several posts and don't understand a word of it. I recently re-installed Firefox … (read more)

How do I remove "firefox browser being managed by your organisation" . I have looked at several posts and don't understand a word of it. I recently re-installed Firefox and lost all my passwords but still have bookmarks, every time I turn off firefox it forgets my account sign in, I then get an email to say I have signged in on a new device. I suspect it is the Norton 360 security software. Please can someone explain in simple terms how to remove it. I have tried contacting Norton but their support is worse than Microsoft.

Asked by escondite 1 day ago

Last reply by jonzn4SUSE 18 hours ago

Delete Temporary Internet Files

I am trying to free up some disc space, so I ran Disk Cleanup, but no improvement. It shows over 430MB Temporary Internet Files, all of which are under a padlock icon. … (read more)

I am trying to free up some disc space, so I ran Disk Cleanup, but no improvement.

It shows over 430MB Temporary Internet Files, all of which are under a padlock icon. The size just keeps on increasing from day to day.

How can I remove some or all these Temporary Internet Files and regain disc space?

Asked by Laszlo 2 days ago

Last reply by James 2 days ago

Mozilla Monitor e -mail

I received an email with the heading Mozilla Monitor listing my monthly Monitor report. Said I had 7 data breaches and asking me to click to resolve or click to view de… (read more)

I received an email with the heading Mozilla Monitor listing my monthly Monitor report. Said I had 7 data breaches and asking me to click to resolve or click to view details. Is this a scam? Send answer to k.krukowski@comcast.net

Asked by k.krukowski 2 days ago

Last reply by jonzn4SUSE 2 days ago

Github addon vanished

Hi, I had an addon installed through github and I had to realise today it vanished without a trace. Not from github, its still there. I just reinstalled it. Vanished from… (read more)

Hi, I had an addon installed through github and I had to realise today it vanished without a trace. Not from github, its still there. I just reinstalled it. Vanished from my browser. With all my settings. Non of the firefox addon store addons were affected by the way.

My question thus: What the fuck and how do I prevent that from happening again?

Asked by tobiasmagyar 2 days ago

Last reply by markwarner22 2 days ago

had an issue with popups and "security notifications"

I had a website that possibly phished me in my Firefox browser. I was in a webpage, and I had a full screen McAfee notification for a possible malware and asked to start… (read more)

I had a website that possibly phished me in my Firefox browser. I was in a webpage, and I had a full screen McAfee notification for a possible malware and asked to start a scan. I wasn't fully realizing what was happening and I did so. I was able to get out of the full screen mode and realized it was the webpage I was on but wasn't the same page I had been on previously. I started getting security popups as if Microsoft was issuing them, but I couldn't close them, and they all had links to follow. I killed the internet connection, tried repairing Firefox and still got the pop ups. So, I uninstalled Firefox and that stopped the popups. Can you tell me if there are any current security vulnerabilities with Firefox and can you tell me if there is a record of what my Firefox browser downloaded and installed on my computer?

Asked by aaron.lengyel 2 days ago

Last reply by markwarner22 2 days ago

Restricted sites, sites restricted by Mozilla - what are they?

Hello What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/p… (read more)

Hello

What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 1 week ago

Last reply by TyDraniu 5 days ago

Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę?

Witajcie Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki… (read more)

Witajcie

Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 1 week ago

Last reply by TyDraniu 1 week ago

DoH question -- am I understanding this right?

It seems to me that Firefox's DoH implementation is not just pointless but actually harmful. It is security theater. Let me explain: There is no fine-grained control … (read more)

It seems to me that Firefox's DoH implementation is not just pointless but actually harmful. It is security theater. Let me explain:

  • There is no fine-grained control
  • There is no ability for the user to choose what level applies to what networks
  • Default Protection provides no protection when there is a canary domain (trivial)
  • Increased Protection provides no protection when the default provider fails (trivial)
  • Max Protection requires manual intervention when the default provider fails
  • Bonus: it's inconvenient or impossible to use on mobile

For DoH to be useful, the user has to invest effort they could better spend setting up a proper system-level solution.

Asked by undeference 3 weeks ago

Last reply by markwarner22 2 weeks ago

Pirvacy erosion

I've seen cites that prove that Mozilla's latest policy updates (thanks for no notice) are now positioning Firefox to sell our data for both ad targeting and AI training … (read more)

I've seen cites that prove that Mozilla's latest policy updates (thanks for no notice) are now positioning Firefox to sell our data for both ad targeting and AI training purposes. I oppose both, and have no use for Firefox if it joins those already disrespecting and monetizing user privacy in those regards. How do I a) ensure I'm getting the plain language notices of further policy updates, and b) register my dismay with Firefox for this betrayal? While you're coming up with an answer, I'll be discontinuing my monthly support for the Mozilla Foundation. I have HAD IT with the greed people ruining everything.

Asked by gpnms8fmnn 1 month ago

Last reply by ExcuseMe 3 weeks ago

email from breach-alerts@mozilla.com

I received an email from breach-alerts@mozilla.com and wanted to know if this is from Mozilla or a scam. It said it was from Mozilla Monitor and that I was part of a bre… (read more)

I received an email from breach-alerts@mozilla.com and wanted to know if this is from Mozilla or a scam.

It said it was from Mozilla Monitor and that I was part of a breach

Mozilla Monitor⁩ discovered the following data breach that includes your personal information:

Breach source:

   Orange Romania

Your exposed data:

   Email addresses, Partial credit card data, and Phone numbers

We’ll guide you step-by-step on how to resolve this data breach.

The urls in the email started with https://blrv1ly5.r.us-west-2.awstrack.me, for example:

https://blrv1ly5.r.us-west-2.awstrack.me/L0/https:%2F%2Fmonitor.mozilla.org%2Fuser%2Fdashboard%2Faction-needed%2F%3Futm_source=monitor-product%26utm_medium=product-email%26utm_campaign=breach-alert-free-us-no-scan%26utm_content=lets-get-started-us/1/010101954707497e-60e09c39-3a6c-4790-9ec8-1e6c480be653-000000/vhuplzy93ytOGWRRt1XRPcDqVKM=416

Asked by mihaipaun91 1 month ago

Last reply by mscarfone1 4 weeks ago

How can I delete places.sqlite? Privacy concern.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiou… (read more)

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

Asked by plew29881 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

I have 6 Firefox tabs open but my system is slow and shows 15 Open Firefox instances

Please assist or advise why Firefox seems to be slowing down my system by memory usage. I have a handful (6) of tabs open on 1 browser session and my system started slowi… (read more)

Please assist or advise why Firefox seems to be slowing down my system by memory usage. I have a handful (6) of tabs open on 1 browser session and my system started slowing down so I checked my task manager and it shows that I have more than a dozen of Firefox instances open chewing up almost 90% of my memory.

Please assist or advise me on how to tweak my browser to perform better, and not to show ghost instances

Asked by feroz.bux 1 month ago

Last reply by jonzn4SUSE 1 month ago