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Firefox crashes whenever I try to shut it down, or turn off computer. Now all my saved tabs are gone too.

I am on an iMac running High Sierra 10.13.6. For the last couple months whenever I try to close Firefox it either crashes or I have to force quit Firefox to make it quit… (read more)

I am on an iMac running High Sierra 10.13.6. For the last couple months whenever I try to close Firefox it either crashes or I have to force quit Firefox to make it quit. But on restart tabs have been restored, or I have been able to bring them back using "restore tabs".

Two days ago my wife was using my computer (I was out of town) and when she finished she tried to turn off the computer. She got a message that Firefox was not closing so the computer could not shut down, then a minute later (without her doing anything) the computer did shut down.

I got home todaty and started the computer. Opened Firefox and found all of my saved/open tabs (~25) were gone. No "restore tabs" option available.

Is there any way I can locate and restore the missing tabs? I've looked through some posts in Support, but all of the crash issues I found were of a different type. And it would also be really nice if I can get Firefox to close normally again. Are there any plugins that commonly cause this kind of problem?

Thanks in advance for any help!

Tom

Asked by Tom 2 hours ago

Last reply by FredMcD 1 minute ago

Formatting on ebay suddenly all wrong

All of a sudden, eBay is rendering on the current version of Firefox as if it were a very old version. The suggested item that are usually displayed with decent sized av… (read more)

All of a sudden, eBay is rendering on the current version of Firefox as if it were a very old version. The suggested item that are usually displayed with decent sized avatars/icons in a horizontal strip above and below the auction you want to view are suddenly huge and arranged in a single vertical column. Even the scroll arrows to move left & right through the seections are enormous and located at the top and bottom of the selections.

Asked by Chaz 9 hours ago

Last reply by FredMcD 7 hours ago

Firefox is automatically saving all downloads (and some docs only opened and not downloaded!) on my desktop even though my download preferences is set to "Always ask you where to save"

Firefox is automatically saving all downloads (and some docs only opened and not downloaded!) on my desktop even though my download preferences is set to "Always ask you … (read more)

Firefox is automatically saving all downloads (and some docs only opened and not downloaded!) on my desktop even though my download preferences is set to "Always ask you where to save"

Asked by YuyuSan 1 day ago

Last reply by cor-el 19 hours ago

Firefox & Chrome Do Not Open Website Horizontally but Dropdown or Vertically

I have Firefox Browser 96.0.2 (64-bit) and Google Chrome Version 97.0.4692.99 (Official Build) (x86_64). installed in my MacBook Pro early 2013 macOS Catalina Version 10.… (read more)

I have Firefox Browser 96.0.2 (64-bit) and Google Chrome Version 97.0.4692.99 (Official Build) (x86_64). installed in my MacBook Pro early 2013 macOS Catalina Version 10.15.7. And I've got this error message, "Warning! Internet Explorer should not be used for proper operation of the Administrator Backend" when I opened my website, ulattime.com/ulattime/administrator," which opens vertically or downward or dropdown, instead of "horizontally" and I don't have "Internet Explorer" browser. Please see screenshot, https://imgur.com/zNMVSSf. I used FireFox and Chrome either as default and had now removed it as default as the same error message happened when I used these browsers. I went to “Network Setting” of Firefox and tried “Manual proxy configuration” and I also enabled “DNS over HTTPS” and “Use Provider” “Cloudfare”(Default) and “NextDNS” and “Custom” but nothing happened. But in Safari, my website opens "horizontally" so I am keeping Safari as my default browser for now. If Firefox or Chrome opens "horizontally," I can restore either of them as my default browser again. Thank you.

Joseph Lariosa [removed email from public]

Asked by ontherecord 1 day ago

Last reply by cor-el 20 hours ago

Firefox updated on MAC removed my bookmarks from account

Hello, I've updated my firefox browser on Macbook, and now I don't have my bookmarks on my account. Does anyone now if I can get them back ? Thank you! … (read more)

Hello,

I've updated my firefox browser on Macbook, and now I don't have my bookmarks on my account. Does anyone now if I can get them back ?

Thank you!

Asked by georgiana.denisa.oniscu 3 days ago

Last reply by Zian Shi 1 day ago

My bookmark file is over 1Mb and contains deleted bookmarks

In migrating to a new iMac, I exported my bookmarks to html and imported them to Firefox on the new iMac. That resulted in many old bookmarks appearing on the new iMac, s… (read more)

In migrating to a new iMac, I exported my bookmarks to html and imported them to Firefox on the new iMac. That resulted in many old bookmarks appearing on the new iMac, so I looked at the contents of the html file and found very many bookmarks that I had deleted before exporting the bookmark file - many had been deleted months ago.

I keep Firefox automatically fully up to date on the release channel.

If the exported html contains more than the visible bookmarks on the Firefox that is exporting them, it's not just inconvenient but it's also a serious privacy problem.

My exported bookmark file was 1.7Mb, for no more than 100 bookmarks. What's happening here and how can I stop it happening again?

Asked by martyn10 1 day ago

Last reply by cor-el 1 day ago

Top Bar of Browser Green Color

This morning I noticed the top bar of Firefox is a green color. I tried restarting my Mac, and re-installing, but it is still green. I can't find anything about this sear… (read more)

This morning I noticed the top bar of Firefox is a green color. I tried restarting my Mac, and re-installing, but it is still green. I can't find anything about this searching online. Any ideas?

Also, I've been trying to upload an image but that doesn't seem to be working on Firefox..

Asked by sean.helvey 4 days ago

Last reply by FredMcD 1 day ago

How do I get my toolbar back on the top of the page? (after I updated it is now on the side)

I recently updated my system and it removed the toolbar at the top of the page. Please tell me how I can return my bookmarks up top. I like that better than having to … (read more)

I recently updated my system and it removed the toolbar at the top of the page. Please tell me how I can return my bookmarks up top. I like that better than having to open up a side bar and search for them.

I read some old information on doing it but it didn't help. So please give me some simple steps in order to do to return my toolbar back to the top of the page. PS. Please when you give us an update is there anyway to keep the system from changing these things. It really irks me.

Asked by jekormanslp 2 days ago

Last reply by FredMcD 1 day ago

Firefox Bookmarks

I use serveral browsers during the week, but Mozilla Firefox is my primary browser. I use to have hundreds of bookmarks in my Firefox Bookmarks, but now I have none. Wher… (read more)

I use serveral browsers during the week, but Mozilla Firefox is my primary browser. I use to have hundreds of bookmarks in my Firefox Bookmarks, but now I have none. Where did they go and how to I recover them?

Asked by donnahoo 1 day ago

Last reply by cor-el 1 day ago

Change lifetime of pull down folder menu

I'm having a really hard time trying to put proper terms into my request. Please bear with me. I believe it's a version or two ago that Firefox started imposing an arbitr… (read more)

I'm having a really hard time trying to put proper terms into my request. Please bear with me.

I believe it's a version or two ago that Firefox started imposing an arbitrary limit on how long I could explore in a pulldown bookmarks menu before it disappeared. I believe that earlier this wasn't the case: that once I was searching around among bookmarks they would be available to me to mouse around in for as long as I needed. Now they self-retract after a few seconds.

Is there a hidden pref to remove or greatly increase the time before the automatic withdrawal of bookmark menus while in use occurs?

I hope I'm being clear about this. I'm sure my terminology is less than accurate.

Thanks

Asked by Etnier 3 weeks ago

Last reply by cor-el 2 days ago

Loading issue

Can't load a game. Royal Story only loads to 50% then stops and that's it. I really need some help with this. I've uninstalled and reinstalled the newest version but i… (read more)

Can't load a game. Royal Story only loads to 50% then stops and that's it. I really need some help with this. I've uninstalled and reinstalled the newest version but it still doesn't work. Would really appreciate some help with this problem. Thank you

Asked by gchadkayla 2 days ago

Last reply by FredMcD 2 days ago

Where to ask - for hostname removal from global tracker list?

Hello, I am building an application which is being loaded into parent page via iFrame. Unfortunately application is hosted under hostname which is treated as tracker. Th… (read more)

Hello,

I am building an application which is being loaded into parent page via iFrame. Unfortunately application is hosted under hostname which is treated as tracker. Though application is just chat app and it is not tracking anything.

Asked by lukasonokoleg 2 days ago

Last reply by TyDraniu 2 days ago

Firefox 96.0.2

Long time user of Firefox, and installed latest update and there is something wrong with it. Perhaps someone wrote a bad line of code? After installing the update there a… (read more)

Long time user of Firefox, and installed latest update and there is something wrong with it. Perhaps someone wrote a bad line of code? After installing the update there are at least 2 problems. One, Safesearch can no longer be turned off. Two, suggestions as you type cannot be turned off, this is extremely annoying as I do not like or use this feature. I cannot use Firefox in this crippled condition and will use another browser for my web searches which are frequent for my research and other project. This is sad as Firefox has been my primary browser almost since it's inception. I have tried to fix this on my own and have only been frustrated and wasted a good bit of time.

Asked by wjsmd 3 days ago

Last reply by jscher2000 2 days ago

space bar moves cursor to front of sentence

I prefer Firefox browser on my computer - currently using 96.0.1 a month or so ago, when logged in to godaddy email workspace, the subject line cursor won't stay in plac… (read more)

I prefer Firefox browser on my computer - currently using 96.0.1

 a month or so ago, when logged in to godaddy email workspace, the subject line cursor won't stay in place.

I'll type a word then space resulting in the cursor jumping to the front of the line of text. Sometimes it jumps after the first letter but always with the space bar and only in the subject line of this website.

If I type a word in the subject line, then space, the cursor moves to the front of the line of text... if I continue typing there and use the space bar the cursor doesn't jump. But if I move the cursor behind the first word and space, type another word and space it jumps again.

I worked with godaddy on the issue... after troubleshooting various browsers (this only happens when using Firefox) and other things they asked me to do they point the finger at Firefox. I hope this can be figured out, I do not want to use Chrome for email. thanks!

Asked by revpolymer 5 days ago

Last reply by jscher2000 3 days ago

Previous windows and tabs at startup, and history

On my 2020 iMac I have my firefox settings set to open previous windows and tabs at startup. If I close firefox and then reopen it, particularly after startup, the previ… (read more)

On my 2020 iMac I have my firefox settings set to open previous windows and tabs at startup. If I close firefox and then reopen it, particularly after startup, the previous windows and tabs are gone. Usually I can open history and restore the previous windows and tabs. Today, for the first time, at startup, not only were the previous sessions' windows and tabs gone, but there was no history of any sort. I did not clear the history, but all my history is gone.

How do I get firefox to reliably reopen my previous windows and tabs, and now, how do I retrieve all my history?

Asked by Ernie 3 days ago

Last reply by FredMcD 3 days ago

cannot open file browser to attach files

Expected behaviour: When I click an attach file button, a file browser window should open showing files on my local system. When I select a file, that file gets uploaded … (read more)

Expected behaviour:

When I click an attach file button, a file browser window should open showing files on my local system. When I select a file, that file gets uploaded through the browser.

Actual behaviour:

When I click an attach file button, the cursor changes to a colourful spinny wheel, and no file browser window opens.

Asked by kyliepace 3 days ago

Last reply by FredMcD 3 days ago