Showing questions tagged: Show all questions
  • Locked

Unable to signon to google

Locking this thread, please continue here: [/questions/1440272] Signon to GMAIL or Youtube Premium inside Firefox both return an error about using an unsecure browser. N… (read more)

Locking this thread, please continue here: [/questions/1440272]
Signon to GMAIL or Youtube Premium inside Firefox both return an error about using an unsecure browser. No issue with Chrome or Edge.

Asked by George Tobey 14 hours ago

Last reply by jonzn4SUSE 9 hours ago

  • Locked

Cannot open attachement of PDF files

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page. My version of Firefox is 120.0.1 and has b… (read more)

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page.

My version of Firefox is 120.0.1 and has been downloaded from the Mozilla website.

The problems occurs with all PDF file both local and from the internet.

The attachments are highlighted in blue in t he opened PDF file but cannot be opened. There is no way to click on the attachments.

Attached is a screen shot of one PDF file because I cannot attached the PDF file itself

Asked by berygan 2 days ago

Last reply by cor-el 2 days ago

  • Locked

LOG ON TO usaa.COM WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND T… (read more)

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS MY PASSWORD IS CORRECT AND THE SITE IS WORKING. PER THEIR ADVISE ALL HISTORY HAS BEEN DELETED AND THE COMPUTER HAS BEEN RESTARTED. THE SAME PROBLEM EXISTS ON ANOTHER DEVISE CONNECTED TO THE SAME WI-FI. PLEASE HELP. ACCESS TO OTHER SITES IS WORKING. THE SITE IS NOT BLOCKED AS FAR AS I CAN TELL.

Asked by wwrouzer 3 days ago

Last reply by James 2 days ago

  • Solved

Firefox using more and more memory

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and … (read more)

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and it was using about 1500 MB of memory. I closed some tabs to try to recover some memory. However, Firefox kept taking more, more and more. After 15 minutes, it was at 10,000 MB and climbing, and my system was using 99% of memory. I don't believe Firefox did this in the past and this is clearly not working properly. Any ideas?

Asked by sdodell 4 days ago

Answered by cor-el 4 days ago

  • Locked

Windows 10 Pro on laptop does not synch with iPhone 14 or iPad 9 generation

Locking this thread, please continue here: [/questions/1439818] windows 10 pro pc show all the booklinks however, synch to an Iphone 14 to ipad 9th generation and it does… (read more)

Locking this thread, please continue here: [/questions/1439818]
windows 10 pro pc show all the booklinks however, synch to an Iphone 14 to ipad 9th generation and it does not synch. I have tried all the fixes and nothing works. Time to stop using Mozilla products? what the devil is going on with the Mozilla staff? Hard to provide a contribution when products don't work!

Asked by David James McInnes 5 days ago

  • Solved

firefox will not startup/run

Firefox suddenly quit opening or running on one of my computers. I have tried to reinstall firefox to now avail. I now get a message saying it can't load profile. I would… (read more)

Firefox suddenly quit opening or running on one of my computers. I have tried to reinstall firefox to now avail. I now get a message saying it can't load profile. I would like to do a complete clean reinstall but cannot fine a way to do that.

Asked by hemicro 5 days ago

Answered by cor-el 5 days ago

  • Solved
  • Locked
  • Archived

The Back Button doesn't work on Youtube.

I noticed that someone else had this question, but instead of answering it, it just got archived. When browsing Youtube, the browser Back Button doesn't work. For examp… (read more)

I noticed that someone else had this question, but instead of answering it, it just got archived.

When browsing Youtube, the browser Back Button doesn't work. For example, if I start on the Youtube main page, then click on a video, it will show the video. But then, when I click the browser's "Back" navigation buttion, it does not take me back to the main page. The URL in the address bar will be the main page, but it will continue to display the video I just watched instead.

This only seems to happen on Youtube. It's been a problem for a while - possibly as much as 2 years or even more. And it doesn't happen every single time. However, it has been happening a lot more frequently lately.

It's almost as if Firefox just doesn't want to refresh.

I've tried clearing the cache. The problem persists. I've dried disabling all add-ons. It still happens. I've tried running it in troubleshooting mode. Still a problem.

I've tried to duplicate this in Microsoft Edge; it doesn't seem to happen there.

Asked by r.thomas.wright 6 months ago

Answered by r.thomas.wright 6 months ago

  • Solved

Disable Norton Safe Search

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there.… (read more)

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there. I definitely need help.

Asked by joneseda 6 days ago

Answered by cor-el 6 days ago

  • Solved

New tab opens after current though toggled to false

Note: Please read my reply to the post, below, for an update. I like to have new tabs open at the end of my tab stream so that each new tab opens in consecutive order. T… (read more)

Note: Please read my reply to the post, below, for an update.

I like to have new tabs open at the end of my tab stream so that each new tab opens in consecutive order. This is only inconvenient when I have a lot of tabs and need to scroll to the end for the latest. Because I was working with a lot of tabs today I toggled the following to "true" in about:config —

browser.tabs.insertAfterCurrent = true browser.tabs.insertRelatedAfterCurrent = true

The issue I'm having is that after toggling back to false, new tabs continue to open after the current tab, rather than at the end as before.

I'm not clear on the difference between related and unrelated, so I've experimented toggling one on, one off and neither or both but for some reason the behavior continues to default to opening new tabs after current in each case.

I have also tried restarting both Firefox and the computer, but this has not had any effect, either.

I have included a screen shot of the present settings and behavior.

Asked by wynden 6 days ago

Answered by wynden 6 days ago

  • Solved

WebGL

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error: Error: Failed to initialize WebGL … (read more)

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error:

Error: Failed to initialize WebGL

TypeError: DE is undefined.

But I can open this same website map in Google Chrome browser with no problem. What changed in Firefox and how do I fix it. And why do I need to fix it, since it all works fine in Chrome

Thanks a bunch,

Mike

Asked by Mike Marshall 1 week ago

Answered by Mike Marshall 1 week ago

  • Solved

Firefox changing file names which contain '%' to an underscore (_) when saving files

Hi I'm running into an issue where I'm trying to save files while retaining their original filenames, but '%' characters are changed into an underscore when I try to save… (read more)

Hi I'm running into an issue where I'm trying to save files while retaining their original filenames, but '%' characters are changed into an underscore when I try to save it. I've tested this with Google Chrome but it doesn't run into this issue. Is there a setting or workaround so that Firefox will leave the filenames alone?

Asked by hvhv 1 week ago

Answered by zeroknight 1 week ago

  • Solved

How can I disable the ctrl+t shortcut?

How can I disable the ctrl+t shortcut? I have tried using the Shortkey add-on, but it will not touch the ctrl+t shortcut. It works for everything else, just not that on… (read more)

How can I disable the ctrl+t shortcut? I have tried using the Shortkey add-on, but it will not touch the ctrl+t shortcut. It works for everything else, just not that one. I've been told I can modify the browser.xhtml file inside the omni.ja file, but I am finding that almost impossible. Has anyone managed to do this?

Asked by dan.murray 1 week ago

Answered by cor-el 1 week ago

  • Solved

Switch to tab

How to SWITCH TO TAB when i enter something in address bar and I have this page opened? When I search my question, I get answers like "how to DISABLE...", but I need to E… (read more)

How to SWITCH TO TAB when i enter something in address bar and I have this page opened? When I search my question, I get answers like "how to DISABLE...", but I need to ENABLE this feature. Firefox 122. When I type in Address bar something like "google.com" and I already have opened this site in another tab, I want FF to switch this tab instead open a new tab/window. How can I ENABLE this feature?

Asked by JonIrenicus 2 weeks ago

Answered by JonIrenicus 1 week ago

  • Solved

Youtube services restricted?

Hello, For whatever reason, I can't view Youtube livestreams or movies, and the quality on regular videos is limited to 360p only (with some offering the upgrade to 720p … (read more)

Hello, For whatever reason, I can't view Youtube livestreams or movies, and the quality on regular videos is limited to 360p only (with some offering the upgrade to 720p - though this often causes the video player to freeze). I've tried disabling my adblocker, my other various plugins, even opening the blocked content in a private window or troubleshooting mode - still no dice. Is this yet another one of Youtube's anti-firefox tricks? is there any way to fix/bypass this?

Asked by bb98baitv2 3 weeks ago

Answered by bb98baitv2 1 week ago

  • Solved

Why does Firefox block my web music app from playing one particular station?

I use Firefox on a Dell laptop running Windows 10 Pro. Last night, I was was listening to music at my music website (TuneIn) when the music stopped. When I tried to rest… (read more)

I use Firefox on a Dell laptop running Windows 10 Pro. Last night, I was was listening to music at my music website (TuneIn) when the music stopped. When I tried to restart the music, I got a message to the effect that my browser no longer allowed me to access a particular station, and a pop-up player showed up to play the music. What happened?

Asked by crogerblair1 1 week ago

Answered by zeroknight 1 week ago

  • Solved

CAN NOT find the file path location of Firefox.exe application.

Hello, James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate i… (read more)

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

Asked by jbab52 1 week ago

Answered by Paul 1 week ago