Firefox Support Forum

Hi,

As the title says, Firefox throws "We can’t connect to the server at m.imdb.com." error every time I try to open a page while everything else works like Chrome, Edge and when I ping via command prompt I get replies and other applications. (Win 10 64-bit with latest Firefox)

I think it's a system-wide problem but I can't figure out where. I was under the impression that it's a DNS problem but it doesn't even open IP addresses like 192.168.1.1 and it doesn't open instantly, no matter it's Google.com or my router IP, instant error message.

I tried everything I could find which are:

• Refresh, clean re-install with deleting profile directory
• clearing cache and data
• Toggling these in about:config: network.http.http3.enabled, network.dns.disableIPv6, network.dns.disablePrefetch
• Enabling/disabling my adapter
• Running a couple commands:

   ipconfig /flushdns
   ipconfig /registerdns
   ipconfig /release
   ipconfig /renew

   netsh int ip reset resetlog.txt
   netsh winsock reset catalog
   netsh int ipv4 reset reset.log
   netsh int ipv6 reset reset.log

• Setting proxy to None
• Restarting with Troubleshoot Mode (add-ons disabled)
• Removing Firefox entry from Windows Firewall. (I haven't installed any Firewall and Anti-Virus)
• WIndows's Network Reset
• Rebooting machine and router

I'm sure there are more, these are all I can remember now.

This happened some months ago but can't seem to remember how I fixed it.

The only way it opens sites is with a VPN that sets a system proxy and setting Firefox's proxy to "Use System Proxy Settings".

Cheers

I watch a live stream from back in the UK from talkSPORT daily. Lately I noticed that my video rate was too low and the play back was skipping and stopping. I run a 64gb Nvidia graphic card so it cant be that.

I normally run firefox and it's always the latest release. Today I tried it out on Chore and I had zero issues withe playback.

I can only come to the conclusion that firefox has cocked summat up. This is only been happening for the past past month or two.

I don't know if it's anything to due with Nvidia software or not but it needs to be sorted out. I've been using firefox since it started. I'm used to the ecosystem. I don't want to have to adjust to chrome.

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and I use Zoom for Outlook since I have both Taskbars available. Some of it works and some of it doesn't. For example, I cannot change the size of messages I receive and send out. I am not referring to the text size I'm referring to the whole page of Outlook. The Zoom will zoom in or out on other parts of the page in Outlook but not the message section.

If anyone understands this I would appreciate some help. I'm already working with MS Outlook on this as well.

Thanks Rhonda

I use Bing as my Firefox home page. Today, after a Windows BIOS update was installed and the computer restarted, the top of home page is cut off. I have to fiddle around to find the sweet spot to move the page down so I can see the tabs, the minimize and maximize buttons, and the close button. Zoom is set, as always, at 100%.

Hi, I am attaching a screenshot For a below mentioned site

https://kite.zerodha.com/chart/ext/ciq/INDICES/NIFTY%2050/256265

I am not able to fully view the page, this is happning only in FireFox and on other browser this is working fine

What is fire fox? What is it used for? How can we use firfox for our privacy and Security settings? Does firefox provide us with better privacy and security settings or not? And how do we use firefox?

I want to permanently delete my passwords from Mozilla. Mozilla claims there are none stored, but it fills out all registrations independently. No other browser does that.

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

There is a wave of malware targeting authentication cookies stored on disk (e.g. recent LTT hack). It has become obvious that malware doesn't need to target stored passwords to get access to a site/account. Primary Password has solved this problem, but only for the stored passwords. The stored cookies are just as exposed as the stored passwords were, provide access to sites/accounts and bypass 2FA checks because they bypass normal login protocols.

Primary password should secure the stored cookies as well. When is this going to be implemented?

Thanks!

I had all my bookmarks saved on Firefox on my laptop, and I bought a new laptop, and signed in to Firefox, and I thought that all my bookmarks would automatically populate onto my new laptop's Firefox browser. Am I mistaken that that is a feature that it has? If not, how can I make that happen.

Thank you for your help

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code"

I have tried with Microsoft auth, Google, and Authy - Same result each time...

1. Does Firefox automatically save a NEW session key with each new session? I have Firefox remembering my site passwords. I'm concerned about the prevention of session hijacking.

Thank you.

I just started a windows 10 computer. When I try to go to google drive, I get this message:

____________________________ Did Not Connect: Potential Security Issue. Firefox detected a potential security threat and did not continue to drive.google.com because this website requires a secure connection. drive.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem. ____________________________

I also got this kind of message when logging into outlook, but I was able to click the override button to login.

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

• attempt to sign in with appropriate username and Password
• receive error message on screen

1. 1. It looks like you're experiencing problems logging in.
   2. You can try to fix this a few different ways.
   3. Log in through the PNC Mobile app
   4. Use a different browser or device
   5. Enable popups on your browser
   6. Don't use a VPN when you visit PNC websites
   7. Type in your User ID and password
   8. Clear your browser's cache or cookies
   9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.

• I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

• Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth and the site never opens up. So, I figured that they were having internet issues and just kept trying. Well, it's still not working so I'm trying to find out why. I have my FF set up for the address bar to be "just that" and a separate search window in the tool bar. After trying all kinds of things that did "not" work, I changed my choice of search engine to "ebay" and when I typed ebay in the search window the sight came up with me all signed on (because I leave myself signed on) and everything seems to be working as normal. But, I don't want "ebay" for my search engine and I don't want to have to sign on to ebay that way. What has happened to cause this and how can it be fixed?

I have not been able to log into www.mycigna.com account for the past week or so. I use DuckDuckGo as the search engine and never had this problem logging into my account before using Firefox. For the past week I have been getting this message when I submit my log in data - We're sorry but myCigna is unavailable at this time. Please contact our customer service for assistance. So, I called them today and spoke with a tech. I told him I used Firefox and DuckDuckGo and he advised me that others have had that problem using ddg as a search engine. He asked me to try to log in using a different browser and I was able to log in and access my account using Edge. So, I tried Firefox again after changing the search engine to Edge and still wasn't able to log in. Do you guys have any idea why I can't log in using Firefox anymore, or should I just continue to use Edge for that particular website? If you can help, please let me know. Thanks Larry

Why am I NOT able to LOGIN to FIREFOX or PRIVATE BROWSER? I was able to login this morning now it's afternoon & I am trying to LOGIN and nothing is happing. Am using the latest version of FIREFOX.....so what's happening?