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Dashlane

For several weeks the Dashlane addon has been failing to function and customer service has failed to respond to all messages. Signing on was a simple matter of entering u… (read more)

For several weeks the Dashlane addon has been failing to function and customer service has failed to respond to all messages. Signing on was a simple matter of entering user email address, then the password. For several weeks entering user email address opens a required instruction to enter a code number set instead of the password, saying the code was sent to the email address. The email number perpetually never arrives. Neither do responses to email notices/inquires directly sent to Dashlane. Has Elon Musk fired everybody at Dashlane or is Trump in charge?

Asked by ActivTrade 3 weeks ago

Got logged out of everything after restarting computer

I recall having the "clear cookies on closing" option disabled, but after having to restart my computer today I was logged out of everything: YouTube, Gmail, Twitter, etc… (read more)

I recall having the "clear cookies on closing" option disabled, but after having to restart my computer today I was logged out of everything: YouTube, Gmail, Twitter, etc etc. Is there any other setting that could trigger something like this or is it just a bug? If the latter, is there any way I can fix it?

Asked by Anonymous 3 weeks ago

"never save password" doesn't work

This is not exactly "passwords and sign-in" but it was the closest option I could find. The problem is with logging into websites via Firefox. If I have not saved a passw… (read more)

This is not exactly "passwords and sign-in" but it was the closest option I could find. The problem is with logging into websites via Firefox. If I have not saved a password, the dialog box that comes up asks me if I want to save the password and offers the options save, don't save, never save. But "never save" never works. I have to answer it every time. Is this the expected behavior?

Asked by Rios 3 weeks ago

Primary Password

Something went wrong and I cannot do much. I reset my password but I still cannot enter a new password to enable me to continue. It will not let me see new emails in a … (read more)

Something went wrong and I cannot do much. I reset my password but I still cannot enter a new password to enable me to continue. It will not let me see new emails in a netnet.net account. How do I enter a new password?

email: dacherry19@gmail.com OR dcherry@netnet.net (this does not work in Thunderbird now)

Asked by Dean Cherry 3 weeks ago

Privacy settings related to PW management

Periodically (in the nature of 2 to 5 days) my Firefox will remove a selected setting that autofills my passwords to various familiar sites. Specifically, the box labeled… (read more)

Periodically (in the nature of 2 to 5 days) my Firefox will remove a selected setting that autofills my passwords to various familiar sites. Specifically, the box labeled "Ask to save passwords", is the box that will 'uncheck' itself. I want it to stay checked. How do I make it stay checked?

Asked by Kaiser Lutes 3 weeks ago

unknown master password

Firefox is asking me for my primary password, but I've never set one up. If I try to turn off using the primary password, it says I have to enter the current primary pas… (read more)

Firefox is asking me for my primary password, but I've never set one up. If I try to turn off using the primary password, it says I have to enter the current primary password to do so. Firefox only started asking me for a primary password earlier today. I tried to log into my Mozilla account, but it said I didn't have one. I've created one now, but still can't get past the screen asking for my primary password. My email address is alexduckett1@yahoo.com

Asked by alexduckett1 3 weeks ago

Barclays Bank sign in fails

I use Edge relucantly and Firefox by default. i am struggleing to use firefox to access barclays bank which is telling me to update my browser because some checks/facili… (read more)

I use Edge relucantly and Firefox by default. i am struggleing to use firefox to access barclays bank which is telling me to update my browser because some checks/facilities are not enabled in my version (sorry not exact phrasing). Firefox tells me it is up to date. Win 11 64bit stable update from Win 10

Thanks Mike C

Asked by mike30 3 weeks ago

Last reply by Denys 3 weeks ago

Firefox not saving Bankwest PAN number when asked to

When I go to Bankwest online banking, I first put in an 8 digit PAN number and tick the box to SAVE this. Then I subsequently put in my password and the connection is co… (read more)

When I go to Bankwest online banking, I first put in an 8 digit PAN number and tick the box to SAVE this. Then I subsequently put in my password and the connection is correctly made. Next time I log in, the PAN number is never there. This is very inconvenient as obviously I have so many passwords, etc. to remember. when I used to use Safari, there was no problem. You do put a warning not to save this if the computer is available to multiple users but mine is not. Can you please help me?

Asked by davivac 3 weeks ago

Firefox freezes when accessing passwords after latest Fedora 42 updates

I did a "dnf update" on my system yesterday which upgraded firefox from 137 to 138, however I don't think that is the issue because I downgraded back to 137 and removed t… (read more)

I did a "dnf update" on my system yesterday which upgraded firefox from 137 to 138, however I don't think that is the issue because I downgraded back to 137 and removed the ~/.mozilla directory to create a new profile and I have the same issue. So this might be an issue with Fedora. When I started with a new profile after removing ~/.mozilla using either v137 or v138 when I get to the create a master password in settings firefox freezes and I have to kill it. Before downgrading and creating a new profile I first noticed the issue when I went to a site with a saved login and when I clicked on the password box to bring up the saved password firefox froze. Just accessing the password menu will cause it to freeze. Any help/pointers would be appreciated.

Asked by voidmain_isageek 3 weeks ago

Last reply by voidmain_isageek 3 weeks ago

"Fill usernames and passwords automatically" not working?

hi, firefox saves my usernames and passwords for me, but wont fill them in for me! even though i have the box "Fill usernames and passwords automatically" checked. restar… (read more)

hi, firefox saves my usernames and passwords for me, but wont fill them in for me! even though i have the box "Fill usernames and passwords automatically" checked. restarting, unchecking and rechecking, logging in again to any given site manually, nothing has worked! thanks for any help!

Asked by z. ixa 3 weeks ago

robbery

accounts with firefox, for security I saved a security code and hid it in a file. it was bait, the security key code has gone missing, the code was robbed, obviously, my … (read more)

accounts with firefox, for security I saved a security code and hid it in a file. it was bait, the security key code has gone missing, the code was robbed, obviously, my computer has been messed with also, nothing too detremental, only using google as back-up, its the anoyance of having the bait taken and the fact that somebody has been into my private and personal files without permission, trespass, a crime, my app is not working on my computer, ios, so i came in through your web page.

Asked by Molefineart Limited 3 weeks ago