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Weird Youtube artifacting when seeking or skipping forward/backward

Hello, I’ve been having this weird artifacting happen on YouTube when skipping ahead or backwards with the arrow keys, or when scrubbing/clicking on another point on the … (read more)

Hello, I’ve been having this weird artifacting happen on YouTube when skipping ahead or backwards with the arrow keys, or when scrubbing/clicking on another point on the time bar. It’s this garbled mess of the last screen that stays there until a new shot or enough of the current image changes. It is really annoying as I am someone who tends to skip around a lot in videos and I tend to have to replay parts because of this or just deal with this mess. It only happens on YouTube and only on Firefox for some reason. If anyone knows what could be causing this, I’d really appreciate it. I haven’t been able to find a similar issue online, maybe I am searching the wrong thing. Tried to get some screenshots of it with something that would really show it. This has been happening for a while. I use a Mac Studio with an M1 Max since it released in 2022. I've tried reinstalling Firefox as well and that did not fix it.

This happens on any video regardless of what quality settings it is at. I've tried adjusting hardware acceleration to no avail. I dont really know what else to try at this point.

Asked by gamerman8998 2 days ago

Thanks for nothing, Community. Drag and drop fail is fixed.

All I got when trying to drag photos and URLs to my desktop was a red circle-slash. Turns out Firefox is the only browser that insists on UAC being turned on, apparently … (read more)

All I got when trying to drag photos and URLs to my desktop was a red circle-slash. Turns out Firefox is the only browser that insists on UAC being turned on, apparently a -no-deelevate problem — whatever that is. Despite three calls for help here, not a single person read my post. Of course, there's o Mozilla support.

A bigger revelation was that users are not allowed to uninstall Firefox. Requesting uninstall in Control Panel is not an option. Firefox only allows you to initiate a repair. Takes combing through every Mozilla and Firefox entry in App Data and RegEdit to get rid of this pest.

Enough. I've gone from Mozilla to Nozilla.

Asked by MIchael Linder 1 week ago

CPU busy

Hello, I have 3 PCs. One is Windows 10, Firefox 131.0.3 One is Windows 10 firefox 131.0 One is windows 11 firefox 131.0.3 All 3 PCs are running BOINC, using the remaini… (read more)

Hello, I have 3 PCs. One is Windows 10, Firefox 131.0.3 One is Windows 10 firefox 131.0 One is windows 11 firefox 131.0.3

All 3 PCs are running BOINC, using the remaining CPU power up to 100%

On PC W10 + FF 131.0 and PC W11 + FF131.0.3 BOINC and FF share the processor time up to 100% On the PC W10 + FF 131.0.3 when FF is dispatched, no processor time is assigned to BOINC and CPU busy is no more 100%. This situation occurs frequently and can last several minutes.

Asked by jlbcs 5 days ago

Cannot delete Screenshots from PC

I take a lot of screenshots using Firefox's built in screenshot tool to share with my friends. After a while it slows down my Photos folder and I move them elsewhere. How… (read more)

I take a lot of screenshots using Firefox's built in screenshot tool to share with my friends. After a while it slows down my Photos folder and I move them elsewhere. However, I cannot move, delete, or even rename any of the 18 photos shown in the photo below. They are all from Twitter/X, but this error does not apply to every screenshot from Twitter - I was able to move or delete most of them. However, it is ONLY happening with photos from Twitter. They are not Read Only so I don't know what the issue is. I'm not having this issue with Windows Snip tool, only Firefox Screenshots.

Asked by NiaMariae 3 weeks ago

Last reply by NiaMariae 2 days ago

502 Gateway

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message… (read more)

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message 502 Bad Gateway. Please help!

Asked by mcabarb 2 weeks ago

Last reply by Maire Reavy 4 days ago

Content is missing

I was filling out a City of Portland nuisance complaint form, but the "SUBMIT" button would not appear in order for the complaint form to be transmitted. I could only s… (read more)

I was filling out a City of Portland nuisance complaint form, but the "SUBMIT" button would not appear in order for the complaint form to be transmitted. I could only scroll down so far -- there was nothing more, no page two, etc. Email to City confirmed the problem with the form was on my end. Then I used Safari to get that same City complaint form. Same site, same form. But, on Safari there was about a full page more to the form that had been missing on Firefox. Additional questions, boxes to check, spaces to fill, places to upload photos/files. And at the bottom of the form was the "SUBMIT" button. I don't think I've had this particular issue with other forms, questionnaires, etc. elsewhere. Is there a filter or something blocking random stuff?

I'm not able to Screenshot the page as shown in Safari, so: https://www.portland.gov/homelessness-impact-reduction/report-campsite I think I can "Add image" as a screenshot of the form as shown in Firefox . . . . . . . . . . . . . . oh well, turns out I don't know how to make all that happen. Thanks for whatever anyone can come up with.

Asked by jabarnas 5 days ago

Last reply by James 5 days ago

Exporting from Otter.ai -

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent iss… (read more)

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

Asked by mollyojsj 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago

lost all bookmarks and foilders after latest update 131.0.3 (64-bit)

hi i have mental health difficulties and all the links to absolutely everything is gone no bookmarks no folders nothing on my desktop i have lost everything please help m… (read more)

hi i have mental health difficulties and all the links to absolutely everything is gone no bookmarks no folders nothing on my desktop i have lost everything please help me recover these so many important bookmarks all missing help me get them back even if i have to go back to an older version of firefox this update happened itself please help me nothing in import restore in manage bookmarks see pic showing no bookmarks its empty please help me i am desperate my mobile number is u.k [edited phone# from public community support forum] please help me

Asked by g4ryhudson_1970 1 week ago

Last reply by cor-el 1 week ago

Troubleshooting addons efficiently

This morning, my browser was having problems accessing the pages I use at work. I restarted in Troubleshooting mode, and the problems went away, great. Now I want to fi… (read more)

This morning, my browser was having problems accessing the pages I use at work.

I restarted in Troubleshooting mode, and the problems went away, great.

Now I want to figure out which addon / extension caused the problem.

The "best" way I've found online is to enable half of them and restart in regular mode, if the problem is gone, then enable half of the remainder, see if the problem is gone, etc. until the problem comes back. This involves a lot of restarting and keeping track of which ones have been tested.

What I'd really like is a way to do all this from troubleshooting mode, enabling one addon at a time and testing a certain website until it breaks or I run out of addons, like Git Bisect or similar. Maybe sort the addons in reverse chronological order of addition or update, since the most recently added/updated addons are the most likely to be the problem.

This is one of those times where the feature has to be part of the browser, not an addon. :-)

Is this already implemented and I just haven't looked hard enough or recognized what I was seeing?

Thanks

Asked by ch+and+accounts.firefox.com 1 week ago

Firefox windows are blurry on 32:9 Ultrawide Displays

I've noticed that when using Firefox on Ultrawide 32:9 I get major blurry artifacting across the window and webpages. These can occur on the webpage itself, or they can o… (read more)

I've noticed that when using Firefox on Ultrawide 32:9 I get major blurry artifacting across the window and webpages. These can occur on the webpage itself, or they can occur in the URL/Tab bar. Once the window exceeds a certain width (roughly 75% the width of my screen) I begin to see these artifacts (if that's what they're called). If the window is downsized to half, or just slightly under 3/4 the width of the screen, these visual glitches don't appear. I've tried disabling hardware acceleration as recommended, but this doesn't seem to fix the issue or change it in any way. I have a Samsung LS49CG932SNXZA (Odyssey G9 OLED) display running at 5120x1440 240hz on a 4070ti GPU.

I am able to repeat this issue using Amazon as an example website, and I've attached some example screenshots. In Amazon, the issue is obvious and appears across the entire webpage, except for where the cursor has an interaction with the page (such as highlighting text, or hovering over something causing a transition). In the Tab/URL bar, setting the window as wide as possible and then hitting the WIN button to open the Start Menu seems to cause the issue 100% of the time. Running my cursor across a blurry section of the Tab bar seems to temporarily revert a portion of the it to looking normal again. If there's any more information I can give, or anything else I can try, please let me know.


I also found this reddit post, which seems like others with ultrawide displays may also have this issue without a fix. https://www.reddit.com/r/firefox/comments/1bcrsy8/ui_and_text_is_blurry_with_ultrawide_5120x1440/

Asked by Joel Clark 1 week ago

Youtube is causing Firefox to crash after the update

Firefox start crashing after the recent update, I use trial and error and figured it's specifically Youtube. Browsing on other sites, even watching videos from other site… (read more)

Firefox start crashing after the recent update, I use trial and error and figured it's specifically Youtube. Browsing on other sites, even watching videos from other sites has cause zero issues so far. All my recent crashes all states: "EXCEPTION_BREAKPOINT"

my last three recent reports: https://crash-stats.mozilla.org/report/index/4728ddd7-dac7-40a0-89d0-823fa0241008 https://crash-stats.mozilla.org/report/index/6b646b7c-bc88-44a9-9d57-4b6360241008 https://crash-stats.mozilla.org/report/index/2db09a8d-e049-4753-a9dd-9a4750241007

Asked by Fresko-1 4 weeks ago

Last reply by Fresko-1 1 week ago

Not restoring Bookmarks or extensions

Hi I recently did a Clean install on my Windows 11 machine and downloaded/installed Firefox. Now when i sign in to my Mozilla account so i can sync back the extensions a… (read more)

Hi

I recently did a Clean install on my Windows 11 machine and downloaded/installed Firefox. Now when i sign in to my Mozilla account so i can sync back the extensions and bookmarks that i had it seems like it don't restore the information. I am sign in to the right account. What have happen whit all the information that is associated whit that account? Is everything deleted?

Asked by tokar86a 1 week ago

Last reply by tokar86a 1 week ago

Stored words dissappearing!

One of the things I heavily rely on with FireFox is it storing words I type in reply boxes on various forums. Lately however, Firefox only seems to keep them for several … (read more)

One of the things I heavily rely on with FireFox is it storing words I type in reply boxes on various forums. Lately however, Firefox only seems to keep them for several hours, then they disappear. For example, I can type in "K Frame." (See image attached) The next time I go to use that field again, that text will automatically appear. And it may continue to do so for several hours, even if I close out Firefox and return later, but eventually, within 24 hours, it will disappear and I will have to retype it again the nest time I want to use that phrase. FireFox used to hold these words or phrases forever.

Any suggestions????? Both my Windows 11 and Firefox are up to date.

Asked by tstr14 1 week ago

Last reply by tstr14 1 week ago

  • Solved

Ctrl+Shift+T opens the last closed Window and not the last closed Tab

I'm using this shortcut all the time and I recently found out it doesn't work as expected. From the Firefox documentation the ctrl+shift+t should re-open the latest close… (read more)

I'm using this shortcut all the time and I recently found out it doesn't work as expected. From the Firefox documentation the ctrl+shift+t should re-open the latest closed tab, but this is not the case for me, it always re-open the latest closed window. Which behave exactly as ctrl+shift+n.

From my short research it's not possible to customize Firefox shortcuts without using an extensions, therefore I also don't know how to verify if the shortcuts have changed just form my browser/configuration.

Asked by davide.bizzarri 1 week ago

Answered by davide.bizzarri 1 week ago

Missing Icons for Setup VPN and also Hoxx

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, … (read more)

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, I emailed both suppliers. I followed their instructions and found that both add-ons are enabled but no icons. I don't appear to have any overflow, no '>>' I tried uninstalling them but still no icons to enable me to use these.

Asked by Ian Lawrence 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Mistyping cause by non-character notation (e.g., dot, comma, semi-colon, colon, quotation mark etc.)

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While wit… (read more)

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While with Windows 11, I can't find the solution anywhere on the web. Whenever I type on the browser, if I write a non-character notation right behind the word (like "this,"), the word would usually auto delete itself or sometimes, the word clone itself out (e.g, wordword, thisthi, etc.) or it deletes a small section of words right behind that non-char. I don't have insert turning on. I am quite uncertain whether you can reproduce this error on your laptop (for me, I have been through 2 windows 11 laptop and this error still persist). This error seems to only occurs for Vietnamese (Telex and VNI) default keyboard from Microsoft, Russian and English work fine. I suspect that it is caused by Microsoft Vietnamese, but I have unchecked all kind of spelling checking on settings. So should I use a third-party Vietnamese language typing for this situation or does it caused by something else?

Asked by dinhthanhha2005 1 week ago

Answered by dinhthanhha2005 1 week ago

upon sstarting mac desktop and starting Firefox it starts in a small window. I can hit the full screen and it will open in full screen, but I cannot find the default setting to get it to open in full screen in either Firefox settings or in Mac OS.

bold textUpon restarting and opening Firefox it always opens in a small screen. I need to change the default. opening settings in Firefox or MacOS but cannot find anythin… (read more)

bold textUpon restarting and opening Firefox it always opens in a small screen. I need to change the default. opening settings in Firefox or MacOS but cannot find anything. I have emptied my history and cache without improvment.

Asked by Rand 1 week ago