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Restoring bookmarks and Add-ins to new computer

I changed computers. I installed Firefox. I followed these directions: Back up and restore information in Firefox profiles https://support.mozilla.org/en-US/kb/back-and-… (read more)

I changed computers. I installed Firefox. I followed these directions:

Back up and restore information in Firefox profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

I copy the contents of the profile folder from the old computer to the new profile folder on the new computer. I opened Firefox and my bookmarks and Add-Ins were not restored. I manually imported my bookmarks from a backup and got them restored. How do I restore my Add-ins and all their settings and configuration files?

Why did that profile files restoration restore my bookmarks and Add-Ins?

Thanks to anybody who can help me.

Asked by bkoopers 1 day ago

Last reply by bkoopers 22 hours ago

Correct password, but can't log in on new computer

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this … (read more)

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this (old) computer to log in and ask this question!

I've had issues with this before, when I synced up my phone. Took several attempts to log it in.

Also, tried changing password, but for some reason it won't accept a new one? (That's different issue. Would prefer to log in with current password. at least)

Thanks!

Asked by Wayne R 2 days ago

old passwords showing up saved logins AFTER 124.0.1 was installed

I've become VERY diligent about replacing my old, simple passwords. I no longer repeat passwords, have long complex logins, everything (not to mention 2-factor notificat… (read more)

I've become VERY diligent about replacing my old, simple passwords.

I no longer repeat passwords, have long complex logins, everything (not to mention 2-factor notification on sites that have it)

I was shocked that after I updated to 124.0.1 that alot of my old passwords showed back up in my saved logins

Fortunately that doesn't mean that those are still active passwords on there respective sites.

However, how do I get my "saved logins" back to it's form BEFORE I updated to 124.0.1.....it seems that the update is what did it

the only solution I can come up with is just manually delete all the old ones that showed back up...I really don't want to do that

For what it's worth- I do have a "Old Firefox Data" file on my desktop

I'm currently running MacOS Sonoma 14.2.1

Thank you I hope you can help

Asked by salvatorewrx 2 days ago

Last reply by salvatorewrx 2 days ago

PLEASE FIX SAVE AS

This is not the first time this has happened, another idiot browser update: For whatever reason the checked box for "Always ask you where to save files" is out and inste… (read more)

This is not the first time this has happened, another idiot browser update: For whatever reason the checked box for "Always ask you where to save files" is out and instead defaults to "save file to" which over rules the checked box for "Always ask you where to save files" and then also auto opens attachments in pdf... PLEASE STOP IT MAKING GOD DAMN DECISIONS AND FIX IT

Asked by peter w 2 days ago

  • Solved

Firefox Move from ESR to 124

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the… (read more)

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the ESR version. How do I ensure new version has all log in, contacts and history?

Asked by tonytraf 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Firefox Hangs Upon Launch, Cannot Connect to any Websites (Mac Sonoma)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarte… (read more)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

Asked by julian.donahue 5 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Mozilla new security product

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember tha… (read more)

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember that exact price). It said that I would receive an email from Mozilla with download instructions. it's been a few weeks and I have not gotten any email. Does anyone know if Mozilla offers any such software or did I get scammed? I'm pretty good about seeing scams but Ive used Firefox and Mozilla for years and trust them. Maybe that's why I wasn't as careful as I should have been.

Thanks for any help that you can provide. Ron

Asked by ron.hull 5 days ago

Answered by ron.hull 4 days ago

Firefox Unable to Update Automatcially

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 5 days ago

Last reply by exo82 4 days ago

Update to beta prompt

Fx 124.0 Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the bet… (read more)

Fx 124.0

Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the beta 125.0 beta 1

Asked by noel_envode 1 week ago

Last reply by noel_envode 5 days ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 1 week ago

Last reply by cor-el 5 days ago

Firefox for mac upgrade 124 (64 bit) not working

Hello - I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not… (read more)

Hello -

I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state.

I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work.

Thank you very much for your help.

Don

Asked by don.ellithorpe 1 week ago

Last reply by cor-el 6 days ago

Unable to auto-update firefox for few versions in a row (have to download installer every time)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I clic… (read more)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I click to restart browser and apply update (this should close browser and display update install bar) nothing happens - browser simply closes. When I launch it again and go into "about firefox" again I see spinning circle next to "installing update". Of course this update never installs. When I close it for 2nd time and go into "about firefox" it goes back to "update ready to install, click to restart" - and again, when I click it browser simply closes without restarting and installing update. I tried removing my profile, using safe mode, disabling antivirus. Issue seems to be related to firefox itself. I also tried removing mozilla maintenance service but it did not help. Does anyone have any idea what could be causing this? For now only way for me to update firefox is manually download full installer from website and then it installs latest version without any problems - until next month comes and I have to update it again.

Asked by Piterk 2 weeks ago

Last reply by cor-el 1 week ago

  • Solved

Cant import old profile

Hello! I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same de… (read more)

Hello!

I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same default page that you get when u first download the browser.

Asked by Lunarinqs 1 week ago

Answered by Lunarinqs 1 week ago