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Latest Update

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking… (read more)

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking into my settings but I see nothing that I can do to go back to the normal white. I am using Windows 11 on an HP All In One Desktop computer. Is there anything I can do to revert back to the way it was? Thanks for any reply.

Asked by CarolinaGirl57 4 days ago

Answered by jscher2000 4 days ago

Does Signing Into Firefox Do Something, Such as Save Your Session?

I sign into Firefox because I always believed it did something, but when I update the browser, I lose all my tabs. When restore previous session doesn't work, isn't that … (read more)

I sign into Firefox because I always believed it did something, but when I update the browser, I lose all my tabs. When restore previous session doesn't work, isn't that the point of signing into the browser so it remembers and you can push the whole Firefox session to another computer? Using this Firefox session on my MacBookPro and want it on my iMac and would like to know how to do that. Would like to know how to lock down the session too. What is going on right now, I don't understand where the session went. I'm logged in. What's the point of logging in? This is getting circular.

Asked by billing11 19 hours ago

Last reply by billing11 13 minutes ago

The font size on tab bar discriminates old people, very age-unfriendly.

The tab is large enough, but the font size of tab bar is too small. The font size on tab bar discriminates old people, very age-unfriendly. I suggest to make the font the… (read more)

The tab is large enough, but the font size of tab bar is too small. The font size on tab bar discriminates old people, very age-unfriendly. I suggest to make the font there larger and bold.

Asked by WANG 20 hours ago

Last reply by cor-el 16 minutes ago

access to sky casino

i have use firefox for many years now. in the last 10 days i have been unable to access my sky casino account but can still get in using using microsoft edge, why? is th… (read more)

i have use firefox for many years now. in the last 10 days i have been unable to access my sky casino account but can still get in using using microsoft edge, why? is there a phone number to question this to somebody?

Asked by cancale 22 hours ago

Last reply by cor-el 17 minutes ago

BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I hav… (read more)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 5 hours ago

Last reply by cor-el 18 minutes ago

Firefox 96.01 blocks access to popmoney on my credit union's website.

Firefox 96.01 seems to be blocking access to popmoney through my credit union's website. The error message states that I must allow third-party cookies, but Firefox 96 do… (read more)

Firefox 96.01 seems to be blocking access to popmoney through my credit union's website. The error message states that I must allow third-party cookies, but Firefox 96 doesn't have an option to specifically enable/disable third-party cookies. I can do this easily on Microsoft Edge, so I have to fall back on Edge in order to use popmoney.

Copy of error message:

"We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies."

Asked by scotsman2 57 minutes ago

Last reply by scotsman2 30 minutes ago

New Bookmarks In Firefox Have Folder already Allocated.

When I go to create a new bookmark in firefox I find that the file name is already allocated, and that file name is appearing on all old bookmarks as well. Instead of say… (read more)

When I go to create a new bookmark in firefox I find that the file name is already allocated, and that file name is appearing on all old bookmarks as well. Instead of saying Other Bookmarks it says Location. This is only happening since I moved to Version 95.0 I have had to stop trying to create new bookmarks, and would appreciate any help I can get.

Asked by OneTrueFriend 1 month ago

Last reply by cor-el 31 minutes ago

Recover Window, Tabs, and History

By mistake I closed my window with many important tabs in it. I tried to recover it. it seems by trying to recover I also lost all my history. It seems that I did not fol… (read more)

By mistake I closed my window with many important tabs in it. I tried to recover it. it seems by trying to recover I also lost all my history. It seems that I did not following to instruction posted previously correctly. I would appreciate if I can get instruction in extremely easy and plain instructions how to recover.

Asked by solkeys 32 minutes ago

CSS color-scheme updates

Hi! I was digging through the changelogs as I noticed that Google and Firefox settings were now in dark mode. I discovered a new feature that had it sync with the system … (read more)

Hi! I was digging through the changelogs as I noticed that Google and Firefox settings were now in dark mode. I discovered a new feature that had it sync with the system dark-mode. Is there a way to turn this off (through settings or about:config)? Not a huge fan of dark-mode Google, but light-mode Windows is terrifying lol.

Thanks in advance for your help--not a huge deal, just something I was interested in knowing. Have a fantastic day!

Asked by henryrosser74 1 hour ago

Last reply by cor-el 39 minutes ago

Images will not load

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice fr… (read more)

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice from the Washington Post on how to prevent scam emails. I have spent nearly two hours searching for and following advice to restore images on Firefox, but nothing has worked. I need more direct assistance!

Asked by womanfield 1 hour ago

Last reply by cor-el 40 minutes ago

GArbled Text

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to… (read more)

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to permanently change to Safari after years of being a Firefox advocate and user. Without any way to actually ask an actual person about this question/problem and not being a programmer I am exceedingly frustrated and disappointed. I do have to agree with the commenter who said we shouldn't have to go through this just to get a website to display. I've tried several times to upload an image but frankly I feel like just giving up

Asked by arobey 2 days ago

Last reply by arobey 41 minutes ago

Lost bookmarks and passwords for Firefox

My hard drive on my imac died and had to be replaced - i want to restore all my firefox bookmarks and passwords on the new hard drive but I don't have the old firefox dat… (read more)

My hard drive on my imac died and had to be replaced - i want to restore all my firefox bookmarks and passwords on the new hard drive but I don't have the old firefox data folder as everything was lost. I have a firefox account. I'm not very techy, but can follow instructions. If anyone can help I'd be really grateful

Asked by bru_65 41 minutes ago

  • Solved

Incomplete "Clean Reinstall"

FireFox has been shutting down and or losing tabs for some time. After going thru "Trouble Shoot & Diagnose Problems" as well as operating in Safe Mode (which also h… (read more)

FireFox has been shutting down and or losing tabs for some time. After going thru "Trouble Shoot & Diagnose Problems" as well as operating in Safe Mode (which also had failures), tried to do "Clean Reinstall" per https://support.mozilla.org/en-US/questions/1075976 after renaming Program Files and uninstalling Firebox. Article indicated that settings, preferences and bookmarks would be retained. I GOT A BLANK VERSION OF FIREFOX...no tabs, no frequent visited, etc. How do I get these back?

Asked by WhiteBimmer 2 days ago

Answered by FredMcD 1 day ago

FF not shutting down properly, trys to open previous tab on start.

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and wi… (read more)

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and windows, unchecked in settings. I have tried both the X and exit. If I set, browser.sessionstore.resume_from_crash, to false in options it does not happen. as per https://support.mozilla.org/en-US/questions/1292610. But when I reset session restore to true the problem resumes. This makes me believe FF is not closing properly Win10 is up to date with all latest updates as is FF.

Is there a fix for this?

Asked by newdino 46 minutes ago

Tabs "Jump" back and forth very quickly.

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also … (read more)

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also worsens somewhat when I move the mouse. Occasionally, closing a particular tab stops this action but I cannot determine which type of tab does this. This is driving me crazy. Please HELP!! (Is there some way I can send a video from my iphone?)

Asked by Mort 3 days ago

Last reply by Mort 49 minutes ago

turn off enterprise control on Linux os

I am a retired person trying to use Firefox on a Linux os computer i OWN. To day, Firefox has become unstable. I see in my settles that an "enterprise" now controls my … (read more)

I am a retired person trying to use Firefox on a Linux os computer i OWN. To day, Firefox has become unstable. I see in my settles that an "enterprise" now controls my copy of firefox.

How can I eliminate this obstruction?

Most discussion of this problem discusses Windows os and is useless to me.

My os is LinuxMint 19 (Tara)

Please advise!

Asked by rholcomb786 1 hour ago

Last reply by cor-el 51 minutes ago

Mobile Bookmarks folder not stored using 'Export bookmarks to HTML' (but JSON ok)

Firefox version: 95.0.1 x64 on Linux Mint 19.1, running in safe-mode As title says, the 'Mobile Bookmarks' folder synced from a Firefox Android aren't saved when exportin… (read more)

Firefox version: 95.0.1 x64 on Linux Mint 19.1, running in safe-mode

As title says, the 'Mobile Bookmarks' folder synced from a Firefox Android aren't saved when exporting the bookmarks to an HTML file. They ARE saved during 'Backup to a JSON' but HTML with 20,000 bookmarks is much easier to edit than a JSON (unless anyone has a handy and quick JSON editor recommendation?).

So bug, or notbug?

Asked by martin_mozillasupport 1 hour ago