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my contact info

Every time now I get asked additional info just to use FB, as in scoping what's happening. It seems that the info FB has for me to cont6act me is no longer correct, e.g. … (read more)

Every time now I get asked additional info just to use FB, as in scoping what's happening. It seems that the info FB has for me to cont6act me is no longer correct, e.g. I want to check the mobile phone number that is on my record. Where can I check that (what is the link) ?

Asked by Ben Helvensteijn 1 hour ago

Unable to log into google accounts from firefox

Hello, Sorry to disturb but its been two days and I am unable to access my google accounts (work and private) through firefox in anyway. I have done all the basic fixes … (read more)

Hello,

Sorry to disturb but its been two days and I am unable to access my google accounts (work and private) through firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted firefox went through the trouble shooting mode, followed advice in the community forum, tired loging in from google linked accounts. Spoke to my our internal IT support at work but nothing has solved the issue as yet, spoke to google support.

My assumtion is that it has to be the browser as I am able to log into google with another browser but firefox is my perfered browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 1 day ago

Last reply by Cait Ferguson 11 hours ago

  • Locked

bank america

Duplicate of /questions/1468068 I can reach Bank of America, sign in and do everything except the pay bills page is blocked. There is no issue with Chrome. I cleared th… (read more)

Duplicate of /questions/1468068

I can reach Bank of America, sign in and do everything except the pay bills page is blocked. There is no issue with Chrome. I cleared the cache and cookies, and have the latest update Please tell me what to do next

Asked by kregstein 6 days ago

update killed Hulu

After the most recent Windows X desktop update (131?) Hulu/Disney logged me out of my account, and would not log me back in, despite changing my password. It also would … (read more)

After the most recent Windows X desktop update (131?) Hulu/Disney logged me out of my account, and would not log me back in, despite changing my password. It also would not allow their chat bot to open a live chat window, I had to find a physical tech support phone number and get a live person on the phone, which wasn't easy, as they bury that number deep. After several frustrating tries with the desktop, they had me log in with Firefox on my Android phone, which worked, and on Chrome on my desktop, which also worked fine, so the problem is obviously with the Firefox Windows update, which I must say has been getting buggier and buggier with each progressive update and has been getting worse over the past 2-3 years or so. I will also say that MAX on Firefox crashes after every ad plays and between every episode, Amazon Prime has the same problem, and YouTube will refuse to play vids every 36 hours or so, claiming that Adbock violates TOS, despite Adblock being disabled, forcing me to log out of YT, and log back in, which fixes the issue for about 36 hours. Paramount+ also won't let me log in, in a similar issue to Hulu/Disney. So are there any fixes planned for these known issues? Or is Mozilla just planning on giving up and going out of business? They haven't seemed interested in fixing these issues for several updates now.

Asked by M “El Mortissimo” Demers 1 day ago

Firefox opens without Account if opened from icon pinned to taskbar

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember… (read more)

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember my previous session and looks as if I've signed out, Firefox behaves normally if I launch from the start menu.

I'm using Firefox Browser Windows MSIX package, mozzilla-MSIX - 1.0 v1.3.1.0 (64-bit). On Windows 11 Pro v23H2 build 22631.4169.

Asked by samueljanetzki 5 days ago

Last reply by samueljanetzki 1 day ago

Account disconnected

I just freshly reinstalled my Windows 11 but for whatever reason cant log in to my Mozilla account. An error message keeps appearing, stating "account disconnected" I tri… (read more)

I just freshly reinstalled my Windows 11 but for whatever reason cant log in to my Mozilla account. An error message keeps appearing, stating "account disconnected" I tried reinstalling Mozilla and starting it in safe mode, it just accepts my password and says that im logged in, but immediately follows it with a little yellow triangle over my account icon and says that i am disconnected.

Asked by iliya_lalov 2 days ago

  • Solved

Windows 10 laptop unable to stay signed into FF

No changes been made to my Mozilla account unless Mozilla banned me for constructive criticism yesterday. Earlier today Oct 4, 24 booted up laptop no issues. 3 hours late… (read more)

No changes been made to my Mozilla account unless Mozilla banned me for constructive criticism yesterday. Earlier today Oct 4, 24 booted up laptop no issues. 3 hours later from cold start issue.

My version of FF 131.0 updated yesterday indicates I'm not signed in. Repeated sign-in attempts successful only to be disconnected seconds later. No issues logging into Mozilla Monitor to see progress and navigate around without disconnection. On Android 11 cell phone no issues, on Asus tablet Android 7.0 no issues. What am I doing wrong or missing? See attached screen shots and browser data.

Thank you in advance for your assistance.

Asked by Jeff 5 days ago

Answered by Jeff 3 days ago

Can not sign in Google Account

For some reason, after this Firefox update, I can not sign in to my Google account for the google's site. Can someone please help as Google account is very important to m… (read more)

For some reason, after this Firefox update, I can not sign in to my Google account for the google's site. Can someone please help as Google account is very important to me.

Asked by gggajfw976547 4 days ago