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Ublock keeps disappearing from my toolbar

Some of this will likely sound ridiculous. Yesterday, I noticed my ad blocking wasn't working. I eventually realized Ublock had been uninstalled. I'm still dumbfounded… (read more)

Some of this will likely sound ridiculous.

Yesterday, I noticed my ad blocking wasn't working. I eventually realized Ublock had been uninstalled. I'm still dumbfounded about how this happened, I mean, you really can't do that by mistake.

Today, same thing happened with loss of ad blocking. This time, I noticed UBlock was not on my toolbar. It also did not appear in the Puzzle Piece drop down menu. It was still installed, but inoperable. I had to drag 'n drop it's .xpi onto the addon manager to revive it.

The other day , I posted about blank buttons on my toolbar. Not only blank, but not operational for whatever addon they represented. Today, after the Ublock reinstatement, once again blank button appeared.

I develop profiles in stages, like templates for further enhancements. Addons, etc. Before I did anything, I went to three of those more basic profiles, one more further developed in terms of customization, to compare with the current one.

They both not only had blank areas where before there were icons, but UBlock was uninstalled on all of them.

Have you ever seen anything like that?

I know, I know, you think I'm crazy!

BTW, I cleared the startup cache on both, as was suggested in the previous thread, and the icons returned to the toolbar, but in two of them, they are still missing in about:addons

Asked by noel_envode 5 months ago

Last reply by cor-el 5 months ago

menu popup or not?

One screenshot shows an image from the faa.gov website from Chrome that is clean and easy to read. The other image shows the same website from Firefox, with the menu popu… (read more)

One screenshot shows an image from the faa.gov website from Chrome that is clean and easy to read. The other image shows the same website from Firefox, with the menu popups already activated when I have not selected or hovered the mouse over anything. They just open automatically, and I cannot make them go away. Screen is cluttered, making this webpage unreadable and unnavigable. Other pages on website do the same in Firefox. This DOES NOT HAPPEN in Chrome. Some setting is off. All selections I have found for popups make no difference. This happens with other websites. How do I fix this?

Asked by Mark C 5 months ago

Last reply by jonzn4SUSE 5 months ago

searches were slowing down, unbearably slow. I went into settings and deleted site data and cookies thinking this would unclog things. Now it cant reach the server. Anyone know what I can do to reinstate the data it needs?

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog thi… (read more)

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

Asked by ron-watson 5 months ago

Last reply by zeroknight 5 months ago

Logins and password losts

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared… (read more)

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared. I am looking for a procedure to recover information in corrupted profile. Can you help?

Asked by Testone99 5 months ago

Last reply by cor-el 5 months ago

Not showing Disquis Comments and Blogs when visiting virtueonline.org

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out … (read more)

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

Asked by Roy Quick 5 months ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Trojan:HTML/Phish!pz

Below are communication I have had with both Glarysoft Support and Hideaway VPN by Firetrust Limited. I have narrowed the issue of detection of Trojan:HTML/Phish!pz by MS… (read more)

Below are communication I have had with both Glarysoft Support and Hideaway VPN by Firetrust Limited. I have narrowed the issue of detection of Trojan:HTML/Phish!pz by MS Defender While running Glary Utilities. (see screenshot).


Jeremy, Thank you for your rapid response. I connected to 3 different VPN servers, and used the link you provided (https://user-support.firetrust.com/Tickets/Reply/36314) below via Firefox, Chrome, and Edge. Connections to Seattle, Dallas, and Washington DC all produced the same result as before ONLY with Firefox. The issue WAS NOT reproduced by Chrome or Edge. I hope this helps resolve the problem because, I have issues with both Edge and Chrome. Particularly with their self-serving propensities.

Rodman L Browning [edited] @hotmail.com ________________________________________ -System: -Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHz -Installed RAM: 32.0 GB -Device ID 3B29AE3B-C784-4651-9123-A91B7C41393A -Product ID 00330-80000-00000-AA737 -System OS: Windows 10 Pro 64-bit operating system, x64-based processor - -MS Defender v1.403.1528.0 -Created 1/2/2024 3:58am -Last updated 01/02/2024 11:51am - -Glary Utilities Pro v6.4.0.7 -VPN: Hideaway by Firetrust Limited v4.20.4

- - This MS Defender notice occurred during a 1-Click Maintenance/Temporary File Cleaner; - file: C:\Users\Rodman\AppData\Local\Mozilla\Firefox\Profiles\wg6stjgb.default-release-1640201893394 \cache2\entries\08D20F0659D23D2EF0621F044374EA076FED5146 -An immediate 1-Click Maintenance/Temporary File Cleaner produces no notices (I assume because the Trojan has been quarantined). However, on further investigation I discovered that this notice occurs when the VPN (Hideaway by -Firetrust Limited) is active. Turning off the VPN then opening Firefox and visiting the same site produced "No notice" from MS Defender during a 1-Click Maintenance/Temporary File Cleaner procedure. -Therefore, I am CCing a copy of this to Hideaway Support. Please contact them ([edited] @firetrust.com) to see if together a resolution can be obtained. -

From: Firetrust Support <[edited] @firetrust.com> Sent: Tuesday, January 2, 2024 4:52 PM To: [edited] @hotmail.com Subject: New reply added to Ticket # 36314 - Trojan:HTML/Phish!pz on version 6.4.0.7 Pro - Further investigation

  1. -- Please type your reply above this line --#

Hi there, Yes, that is odd, as nothing in Hideaway itself could cause this, possibly however it is due to the IP address of the server you are connected to via Hideaway?

You can see what IP address it is in Hideaway while it is connected on the main Hideaway screen, eg the below screenshot for the NZ server:


You can reply to this email to add your response or you can view/answer the ticket by clicking here: https://user-support.firetrust.com/Tickets/Reply/36314 .


Current email has been sent to the next addresses: [edited] @glarysoft.com



Jeremy Clark :. Firetrust Support firetrust INTERNET SECURITY Christchurch, New Zealand www.firetrust.com

[ref#:e2aab13a-9be6-48d1:ref]

Asked by RodmanB 5 months ago

Last reply by James 5 months ago

When I click the address bar, Firefox lists favorite sites. How do I disable this list until after I've typed?

When I click the address bar, Firefox lists favorite sites. How do I disable this list until after I've typed? I don't want the list because I don't want to be distract… (read more)

When I click the address bar, Firefox lists favorite sites. How do I disable this list until after I've typed?

I don't want the list because I don't want to be distracted by these sites.

While they are safe-for-work, I'd rather "fun" sites didn't come up when I'm working with other people.

Asked by firefox549 5 months ago

Last reply by zeroknight 5 months ago

FLAW | BREACH | BUG - Setting privacy.resistFingerprinting to TRUE changes Resolution from 1920x1080x24 to 1920x968x24

Im trying to halt fingerprint tracking, whoever designed Firefox's privacy.resistFingerprinting rule makes fingerprinting even more prevalent. With privacy.resistFingerp… (read more)

Im trying to halt fingerprint tracking, whoever designed Firefox's privacy.resistFingerprinting rule makes fingerprinting even more prevalent.

With privacy.resistFingerprinting set to FALSE, my resolution is reported : 1920x1080x24, set to TRUE its 1920x968x24

1 in 6 browsers has resolution 1920x1080x24 1 in 6000 browsers has resolution 1920x968x24

Who in Firefox decided this config rule? and what is the logic behind it? Looks like intentional sabotage to make peoples browsers more trackable.

Whilst leaving resistFingerprinting set to TRUE, How can I force my resolution to the more generic 1920x1080x24?

Is there another setting in about:config I can change? if there isnt, where can I request this feature? Id rather not resort to an extention for something so small like this.

Asked by Lee 5 months ago

Last reply by zeroknight 5 months ago

Password Manager

Hello I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at lea… (read more)

Hello

I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at least for a few months Firefox password library on iPhone was missing some password I needed, but I could always look them up on either PC without problem. Usually i tried to fix this by manualy synchronizing Firefox on iPhone in settings, it always showed that it is synchronized. Today I have discovered that i have only 19 passwords saved on my PC - same as on iPhone, but yesterday there were much more (probably all, but I can not be certain). Oldest one was created on 30. 10. 2023. All other are gone, I have managed to restore some old passwords (cca 370) from october 2021. I have disconnected internet and WiFi, placed old logins.json and key4.db in current profile, opened firefox and exported them. Once internet is restored, all passwords are deleted again, only those 19 recently created stay.

I did not delete any passwords or logins or anything on any device and did not delete any file or firefox profile. Why did it delete passwords without asking? And how can I prevent this from repeating? Because this is unusable password manager that randomly decides to purge login data from time to time.

thank you

Asked by peto819 5 months ago

Last reply by TyDraniu 5 months ago

Form data not being saved

I fill out a specific online form on a regular basis. When I used Chrome several months ago it always remembered my form data. But no matter what setting I set I cannot g… (read more)

I fill out a specific online form on a regular basis. When I used Chrome several months ago it always remembered my form data. But no matter what setting I set I cannot get this to work on Firefox.

Under Privacy & Security I've set History to Use custom settings for history: Remember browsing and download history enabled Remember search and form history enabled Clear history when Firefox closes disabled

I have also checked antivirus, antispyware, firewall, and privacy programs are not interfering. I do have a VPN but only use this when using online banking.

Asked by GusGF 5 months ago

Last reply by zeroknight 5 months ago

Stop a refresh in private browsing from reloading cached data

I could be wrong but I thought there was a button or something added to private browsing that would clear all cache, cookies, etc. We are doing testing on websites. We se… (read more)

I could be wrong but I thought there was a button or something added to private browsing that would clear all cache, cookies, etc. We are doing testing on websites. We send the new files over to the server, then open the web page in a private window to see all our updated changes without anything loading from the FF cache. In the past, we had to close the private window each time we make a change, then reload the page in a new window. I thought there was a feature added to clear everything from a private window so I could just hit refresh in the open window and see everything fresh. Am I remembering incorrectly? I checked everywhere I could and cannot find this.

Asked by firefox964 5 months ago

Last reply by cor-el 5 months ago

block a pop up

Since signing on to a Hillsdale College information page, multiple pop ups in the upper right corner from explore.information.com/these -50-popular .... appear. They are… (read more)

Since signing on to a Hillsdale College information page, multiple pop ups in the upper right corner from explore.information.com/these -50-popular .... appear. They are identical but keep on appearing after unsubscribing. whenever the screen is opened again, they reappear. Please help.

Asked by fllpjl43 5 months ago

Last reply by cor-el 5 months ago

Unlocking about:config Minimum TLS Preference

I need to edit minimum TLS version in order to remotely manage order device that use TLS 1.0. I'm using FireFox 102 and the security.tls.version.min is grayed out and I c… (read more)

I need to edit minimum TLS version in order to remotely manage order device that use TLS 1.0. I'm using FireFox 102 and the security.tls.version.min is grayed out and I cannot edit.

Asked by rilo 5 months ago

Last reply by cor-el 5 months ago

safesearch smart system!

hello... im 28 years old and safesearch is on, on my firefox and i actually cant change setting.... it wont give me access to the setting menu. need help with fixing it. … (read more)

hello... im 28 years old and safesearch is on, on my firefox and i actually cant change setting.... it wont give me access to the setting menu. need help with fixing it. account is: farzadmb74@gmail.com

Asked by farzadmb74 5 months ago

Last reply by Figure8565 5 months ago

password reset but I can't loose my data

I reset my pc and don't remember password I have logins that I don't have saved anywhere else on this account so I don't wanna reset it normally I only was able to login … (read more)

I reset my pc and don't remember password I have logins that I don't have saved anywhere else on this account so I don't wanna reset it normally I only was able to login with login through google and I can prove I actually own the account in anyway other then password cause i changed it a bit ago and just can't think of the whole thing

Asked by Shadow Mills 5 months ago

Last reply by cor-el 5 months ago

Cannot login to Sam's Club website

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the … (read more)

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the upper left corner of the message that I can click on twice and the box goes away. I then can click login and my password saver fills the boxes at which time I get the same box. I click again on the X and a message says there is a problem, try again later.

Asked by george35 5 months ago

Last reply by zeroknight 5 months ago

website throws up box saying turn off adblocker to view

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'… (read more)

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'm thinking I might have a security setting wrong. I can view the website in Chrome with no problem. Any help is appreciated. Gary

Asked by gsinger 5 months ago

Last reply by jonzn4SUSE 4 months ago