Firefox Community Forum

I cannot change my email address to my new email address.

When I try to follow the primary email change procedure, after entering my new address, I receive a message: "that account already exists."

My new email address is: [edited] @gmail.com My old email address is [edited] @aol.com

I no longer have access to my old email address [edited] @aol.com which changed years ago.

I have never had any identity confusion with my current gmail address, [edited] @gmail.com

This situation may have happened from my previous attempts to update my primary email address. Could you send me a verification code to [edited] @gmail.com so that I can resolve this situation?

Thank you.

David Durand cell [edited phone# and email from public community support forum]

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't want to stop or delete ALL autofills. Firefox doesn't show this password as saved (even when I search for it by URL), and the "Saved Logins" section of "passwords & security" [in settings] NO longer exists. I do NOT want to delete all autofills. I also checked my settings for this website, and it is NOT causing the autofill. Please: How do I stop Firefox from autofilling of a password for a SINGLE website? Thank you!

HELLO FF. PAID MEMBER HERE. I HAVE USED FIREFOX & FOR YEARS & HAD NO DIFFICULTY VIEWING YOUR SITE. NOW RECENTLY I HAVE NOT BEEN ABLE TO LOG INTO THE SITE USING FIREFOX OR PARTICIPATE IN THE COMMENTS AREA. I HOPE YOU CAN HELP ME WITH THIS ISSUE. TYFY TIME. Ralph Giordano

I have setup a new email address "[edited from public] @btinternet.com on 18thy Nov 24. Too date and despite BT's technical help I have not been able to log onto it

I just experienced the XPcom not loaded issue. Uninstalled Mozilla Firefox and re-installed. All of my logins and passwords are no longer available in programs I saved to the "Pocket." What can I do?

I cannot sign in with Firefox on Apple. I get "Username and password don't match". I can sign in with Safari, but not firefox.

I have tried password manager and clearing the cache

On some websites, namely GMX, the UK Guardian newspaper, Etsy and PatientAccess (there may be others), I cannot sign in using my login details. If I switch to Edge, using the same details, with the same laptop, my login works immediately. This also happens with a second laptop. I have tried clearing cache and cookies, but to no avail. Is there any setting I can change to allow me to sign in or do you have to fix your browser.

The version of Firefox is 133.0. Since installation, I have not changed any Firefox settings.

Best regards

Richard Brown

Hello everyone,

How can I delete the automatic username suggestions that appear on websites? Even when I remove the username and password for the website from Firefox's password manager, the usernames still show up. If I simply double-click in the username field, I still get the old suggestions. Deleting cookies hasn’t helped either. Please see screenshot. I anonymized the mail adresses in the pic, but they are completely shown.

Can anyone help me?

Thx in advance Chris

Im trying to log-in into my browser, Firefox, it gave an error the first time then asked me to input a code I received in my email, I did, asked for the password again, gave the password, asked for the mail code again, then password, then mail, then password... and then it got blocked for security reasons, I just need to get into my account. How do I fix this? (new PC, cache and cookies cleared already twice)

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the username box, and it only fills out the password. This happens both on windows and android.

https://vimeo.com/

I can sign in on Safari but cannot sign in with Firefox. "Username and password do not match." They match in Safari.