Firefox Community Forum

I cannot make fire fox work at all.for me. I need the file, edit, history, bookmark tool bar back. I'm pleading with you. Please I BEG you to uninstall the upgrade. Please let me have the Firefox I had last week. I,m 88 and will die before I ever!!!! i can't make anything work.I have over 5,000 bookmarks. I write for a few dollars to partly support myself. Right now I'm out of business. Where is the invisible email address? I have been using FIREFOX since it came out. i can't go through your circus. A browser should have a high degree of instinctive coordination, it shouldn't be similar to experts cryptic calculus level, when your totally unfamiliar with the level of calculus I'm sorry, I won't be able jump through hoops..

Earlier today I was trying to watch Prime video and I kept getting an error saying that Firefox wasn't updated (which it was). I looked up some solutions, one of which suggested turning the DRM setting off and then back on. That was a mistake, because after that, any time I opened Prime or netflix, the error I got was "Firefox is installing components needed to play the audio or video on this page. Please try again later. "

Then, I looked that up and found out that my Widevine was just not installing. So, I found an alternative way to manually install it, which shows that it is installed in the Add-ons Manager, but I keep getting that error and nothing works. Prior to this my Netflix was still fine and working.

I've tried a few other things including closing firefox, refreshing firefox from the troubleshoot settings, and restarting my computer.

I am out of ideas, and I wanted to see if anyone can help me before I have to jump ship to another browser.

Twice now in the past couple of months this has happened to me:

Restart to Keep Using Firefox

An update to Firefox started in the background. You’ll need to restart to finish the update.

Your windows and tabs will be quickly restored, but private ones will not.

EVEN THOUGH in my Firefox settings this is set to no automatic updates.

What is happening?? How do I turn this off! This seems like a virus? Please advise.

My extensions are not showing up in the firefox browser, on menu bar, tool bar, or bookmarks bar. I am elderly and NOT computer literate. What to do? Using Windows 10.

Thank you.

I'm very much computer-ignorant. I'm getting messages on various sites that I need to update my current browser. Downloaded latest Firefox, but lost as to next step. I'm on LinuxMint.

I'm trying to install ad blocks and it seems that the Firefox browser doesn't recognize itself as a Firefox browser. It's telling me to download Firefox when I'm using a Firefox browser in the first place

i was using firefox with multiple tabs for most of today, had to shut pc down to run errands. When i restarted pc, firefox would not start, i have it pinned on my task bar/start menu/whatever. I opened my system moniter to see what was going on when i tried to start firefox and the processes do not show up in the process list. I tried a reinstall with the ubuntu software store and no noticeable change in behavior. Not sure how to get into the profile section, the option for it with a right click on the firefox icon does nothing seemingly. Under normal operations i have seen two firefox processes listed.

Last night, my computer crashed while running Firefox and now whenever I try to run it, I get an error message that says "Couldn't load XPCOM" and the browser closes itself.

I've tried reinstalling Firefox multiple times through the uninstaller and by manually removing the files in Program Files and appdata, but I still get this error. If it helps, I also get this error when installing a fresh Firefox installation.

I hope I can get this solved soon because I have a ton of deadlines coming up for school and I'm not able to clock into my remote job, either... Any help is appreciated

I made the mistake of letting the browser automatically update. Today when I turned on my computer Firefox opened a fresh page (deleting all the tabs I had open) asking me if I wanted to import saved passwords and browsing data. That was annoying enough on its own, but instead of importing from the old version, it imported everything from my other browser which I had kept separate and different for numerous reasons.

On top of that, when I try to load web pages of any sort, it just sits there loading and does nothing so the browser is entirely unusable to me right now. Please tell me that there is an easy fix and/or a way to get all my data back.

I have had problems with virus programs and repairs. First I got blue screen took it to Best Buy they totally screwed it up. When I got it back they lost my D drive and totally changed the personally of the computer. I could not longer access Firefox with the code and they lost all my bookmarks. I managed to get some of the bookmarks with an older version of Firefox however, I want to use a newer version but apparently I can't take my bookmarks with me in addition I have an old Firefox file on my C drive but can't copy bookmarks without losing the bookmarks I already have installed. To try and put it simply, I want to go to new version of Firefox and take both sets of my bookmarks

i have a discontinued mint 19 and cant up grade to 20 because my lap top wont support the new version so help has been discontinued and I need to up grade my Firefox to the newer version!

I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go through my Browser FireFox to have it removed.

Hello,

My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to search for it online but i wasn't able to find any because the software i have for firefox now won't let me open some pages on websites because i have a old version firefox software. So please send me the 115.0 version software so that i can download and update my firefox software. Thank you