Showing questions tagged: Show all questions

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (read more)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar 5 months ago

Last reply by jonzn4SUSE 4 months ago

Sound

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't … (read more)

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't know how to correct it

Asked by Druiddhubh 5 months ago

Last reply by jonzn4SUSE 5 months ago

No stream in Utube but will in Edge

New Windows 11 computer will not stream on Utube. I have 2 others with W10 and they stream fine. Tried to use Edge (ugh) and it works flawlessly. Personally I think th… (read more)

New Windows 11 computer will not stream on Utube. I have 2 others with W10 and they stream fine. Tried to use Edge (ugh) and it works flawlessly. Personally I think this is done by microshit.

Asked by Jack3M 5 months ago

Last reply by zeroknight 5 months ago

History is not being deleted

Despite many attempts at fixing including reinstalling FF, highlighting various drop downs in the history menu like the "everything section", every two hours etc. Nothin… (read more)

Despite many attempts at fixing including reinstalling FF, highlighting various drop downs in the history menu like the "everything section", every two hours etc. Nothing seems to work and I end up deleting the history one by one. Thank you

Asked by midogsrgr8 5 months ago

Last reply by cor-el 5 months ago

spotify not playing on firefox for mac

I recently started using Firefox as my main browser after using Chrome for awhile, and I'm now running into trouble playing music on Spotify. Every time I try to play a… (read more)

I recently started using Firefox as my main browser after using Chrome for awhile, and I'm now running into trouble playing music on Spotify.

Every time I try to play a song on the browser version of Spotify, it cycles through several quickly without playing anything and eventually displays an error message that says: "Spotify can't play this right now. If you have the file on your computer you can import it."

I've seen others with similar issues (https://support.mozilla.org/en-US/questions/1431659) but the suggested fixes aren't working for me. My Firefox is up-to-date, I have DRM controlled content enabled, as well as the Widevine Content Decryption Module.

Looking for any suggestions!

Asked by ma285598119 5 months ago

Last reply by zeroknight 5 months ago

Firefox locks up after downloading file

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, cl… (read more)

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

Asked by Daren Scot Wilson 5 months ago

Last reply by zeroknight 5 months ago

Firefox on WIndows 11 ARM running on Apple Arm64 M1 hardware

I am running windows 11 on Parallels VM using Apple M1 hardware. I have attempted to un/reinstall Firefox several times but it seems to crash randomly when certain pages … (read more)

I am running windows 11 on Parallels VM using Apple M1 hardware. I have attempted to un/reinstall Firefox several times but it seems to crash randomly when certain pages are displayed. Sometimes I get a crashed tab notification and sometimes there is a seeming freezing of firefox before all open tabs crash, and I must restart firefox from scratch.

Asked by paul.valdetaro 5 months ago

Last reply by cor-el 5 months ago

Firefox keep crashing

Firefox keep crashing when I use certain websites (realtor.com is one that comes to mind). I use a Macbook pro. I've updated my operating system, updated Firefox, and tri… (read more)

Firefox keep crashing when I use certain websites (realtor.com is one that comes to mind). I use a Macbook pro. I've updated my operating system, updated Firefox, and tried to use Firefox in troubleshooting mode. Everything is up to date, and the crashes still happen in troubleshooting mode. Here's the crash code: bp-80317ed2-74bc-4df1-a867-a6a130240322. Any ideas how to fix this? Thanks a lot.

Asked by patjkeenan 5 months ago

Last reply by cor-el 5 months ago

PR_END_OF_FILE_ERROR I just started getting this error when opening Amazon.com. it sometimes takes 4-5 attempts before I can access my account.

PR_END_OF_FILE_ERROR how do I get rid of this error that keeps popping up when I attempt to launch Amazon.com I have never had this happen before..... it just started… (read more)

PR_END_OF_FILE_ERROR how do I get rid of this error that keeps popping up when I attempt to launch Amazon.com I have never had this happen before..... it just started about a week ago.

Asked by G Smo 5 months ago

Last reply by zeroknight 5 months ago

XUL Runner

since my last upgrade 124, I cannot open most of the shortcuts on my desktop What can I do to stop this I get the NON COMPATIBLE ERROR msg If I go to OPEN WITH...… (read more)

since my last upgrade 124, I cannot open most of the shortcuts on my desktop What can I do to stop this I get the NON COMPATIBLE ERROR msg If I go to OPEN WITH... and use another browser, it opens. Do I need to delete firefox and go to another browser??

Asked by johnl 5 months ago

Last reply by cor-el 5 months ago

auto play block is no longer working Firefox 123.0 Linux

Auto play blocking is no longer working. media.autoplay.block-event.enabled true media.autoplay.blocking_policy 3 [tried 2] media.autoplay.default 5 [tried values] A… (read more)

Auto play blocking is no longer working.

media.autoplay.block-event.enabled true media.autoplay.blocking_policy 3 [tried 2] media.autoplay.default 5 [tried values]

Anyone have good values that block auto playing videos?

Asked by Galen Thurber 5 months ago

Last reply by Terry 5 months ago

FireFox and the new 2024 Outlook

Using the new Outlook after I delete an email, I keep getting a message...Do I want to Close Firefox? how can I fix this so it doesn't continually ask me to close Firefo… (read more)

Using the new Outlook after I delete an email, I keep getting a message...Do I want to Close Firefox? how can I fix this so it doesn't continually ask me to close Firefox?

Asked by shebu78 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Tabs and browser constantly crash

Every time I try to use Google Docs, Gmail, or use ShelterLuv (I work at a shelter), either the tab crashes or the whole browser does. I try to upload images onto Shelter… (read more)

Every time I try to use Google Docs, Gmail, or use ShelterLuv (I work at a shelter), either the tab crashes or the whole browser does. I try to upload images onto ShelterLuv, but once I click "Browse" to view my pictures, the whole browser crashes. It is making it hard to do my job.

Crash report (most recent): bp-2ae75fbf-b2c6-4419-93fb-9ee600240401 That one is from me trying to upload an image onto ShelterLuv.

Thanks in advance.

Asked by linkc589 5 months ago

Last reply by zeroknight 5 months ago

firefox cant render some icons and uses hex values instead

the Icons code on github in this file are not correct rendered in Firefox. If I use these icons in my terminal they will get rendered in the terminal. fonts-font-aw… (read more)

the Icons code on github in this file are not correct rendered in Firefox. If I use these icons in my terminal they will get rendered in the terminal.

  • fonts-font-awesome is installed
  • Allow pages to use their own fonts is enabled
  • all addons are disabled
  • security.sandbox.content.level 1
  • gfx.downloadable_fonts.enabled true
  • use hardware acceleration available enable/disable makes no difference
  • Ubuntu 23.10
  • 6.5.0-26-generic
  • Mozilla Firefox 124.0.1

Asked by geht euch n scheiss an 5 months ago

Last reply by cor-el 5 months ago

Slow browser

Hello. Can someone please help me to fix Firefox. It's terribly slow and sometimes gets stuck. I've opened the task manager and see multiple processes that don't look ri… (read more)

Hello.

Can someone please help me to fix Firefox. It's terribly slow and sometimes gets stuck. I've opened the task manager and see multiple processes that don't look right - please see the attached screenshot. How can I fix this? I'm using version 124.0.1 on Windows 10.

Thank you. Johan.

Asked by Johan 5 months ago

Last reply by cor-el 5 months ago