Showing questions tagged:

saved login info

In doing some trouble shooting they had me clear my cash and I now have to enter the login info for each program where in he past FF entered it automatically. I can find … (read more)

In doing some trouble shooting they had me clear my cash and I now have to enter the login info for each program where in he past FF entered it automatically.

I can find no way to get FF to do so again.

Open 1 79

"Your browser is being managed by your organization" I have no org. that I am connected with.

My browser is being managed by "your organization" but I belong to NO organization. How do I regain control of my own browser? Message reads: "Your browser is being man… (read more)

My browser is being managed by "your organization" but I belong to NO organization. How do I regain control of my own browser?

Message reads: "Your browser is being managed by your organization" Please help me regain control of my browser!

Regards

Open 1 274

Support Firefox

I've unchecked all three boxes, but the two sub-boxes stay checked and the sponsored stories and links continue to appear even though I unchecked the boxes. See attached… (read more)

I've unchecked all three boxes, but the two sub-boxes stay checked and the sponsored stories and links continue to appear even though I unchecked the boxes. See attached image. How do I disable? Why can't I uncheck these boxes? I was actually just trying to disable it for a few, not all of my computers, but, now that it's being forced on me, I'm a bit unhappy with Firefox. I've supported, promoted, and used them for years but now they seem to be following the same path of other prying browsers. :(

Open 3 102

Yahoo Mail: No Internet Connection

On nearly a daily basis, at some point my Yahoo mail tab indicates a lost internet connection when I have no internet connection issues with any other site... including Y… (read more)

On nearly a daily basis, at some point my Yahoo mail tab indicates a lost internet connection when I have no internet connection issues with any other site... including Yahoo. At first I could simply close the yahoo mail tab and reload it, but now I have to log completely out of my computer to restart it. If I simply try to open mail again, the tab simply continually searches for the site (at this point it has been trying to open the site for about 15 min). In searching for a fix, I found numerous other people have had the same issue (seems to go back as far as 2023, but in only started for me since upgrading to a new laptop). It seems to be only a Mozilla Firefox issue - but since Mozilla is my preferred browser I'd like to see if there is a fix before moving to another browser. Thanks for any guidance anyone can provide.

Open 1 96

How do I cancel Mozilla Privacy and get a refund?

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?… (read more)

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?

Open 1 59

Profile Change Required

Why did I have to change my profile. I am afraid that now I have lost the password and bookmark library I have spent years building. Why? If I have lost everything I a… (read more)

Why did I have to change my profile. I am afraid that now I have lost the password and bookmark library I have spent years building. Why? If I have lost everything I am dumping Firefox forever. This sucks!

Open 1 84

My Account Key was rejected, and I saw that it is referenced Window 10, but I got it with my Windows 11 7-4-25

I bought a new computer 7-1-25 and I wanted to contact you about problems with your update, but it rejected my Acct Key - and when I looked at the email I got with the ac… (read more)

I bought a new computer 7-1-25 and I wanted to contact you about problems with your update, but it rejected my Acct Key - and when I looked at the email I got with the acct key it said Windows 10 - which tells me someone hacked my old acct because I have Windows 11 as of 7-1-25!

Open 1 95

Increasing screenshot resolution

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone… (read more)

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone using copy paste function or download and share option, in both methods screenshot image quality is very low making it very difficult to read data/text from the same. Text from the screenshot is barely in readable format. Even zooming the image distorts image totally. I want a way to increase screenshot resolution or improve its image quality so we can read easily without zoom or zooming the image file.

Open 3 313

How do I keep expanded theater mode AND enlarged the type (even with my glasses, the type is too small)?

The "Subject" pretty much describes my specific question. You will see an example in the screenshot I uploaded. When I increase the screen using comm + the type is too la… (read more)

The "Subject" pretty much describes my specific question. You will see an example in the screenshot I uploaded. When I increase the screen using comm + the type is too large & the video shrinks. ((although, somehow, the screen becomes smaller even though I'm enlarging it). Even with my reading glasses, I can't see 95% of the type.

I've poured through everything (i think) on the website, and I made some changes, but they didn't make a difference (other than getting rid of those miserable recommended videos on the side).

I have another question: Do I have to use a secondary email address: my Dept. of Ed. Outlook address, but I've just retired, and won't have access to it in about six months. I also don't want the DOE all up in my business: emails are legal documents forever & ever.

Lastly, the "Share Data" link says "the internal workings of your browser." What does that mean?

Thank you in advance for any help you can send my way.

All the best, Lev.

Open 1 87

FREQUENT FIREFOX CRASHES

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFO… (read more)

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE

Open 1 71