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Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (read more)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Asked by Linda Mueller 4 months ago

Last reply by George Kitsoukakis 4 months ago

ma position est inexacte

Bonjour, Sur mon P.C, il est impossible d'avoir ma position, votre logiciel me situe à Laval, alors que j'habite Saint-Etienne, du coup, il m'est impossible de regarder a… (read more)

Bonjour, Sur mon P.C, il est impossible d'avoir ma position, votre logiciel me situe à Laval, alors que j'habite Saint-Etienne, du coup, il m'est impossible de regarder aucun site marchand style brico-dépôt ou autre puisqu'il me situe au mauvais endroit. Auriez-vous une solution à me proposer, d'avance merci.

Asked by ARCHIMEDE LE HIBOU 1 month ago

Last reply by Denys 1 month ago

The Page Isn't Redirecting Properly error

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecti… (read more)

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

Asked by stburg 1 month ago

Last reply by jonzn4SUSE 1 month ago

NO AI IN MOZILLA! What can we do to prevent the AI slop?

I am so disappointing in the CEO's decision to push AI. Firefox has a very dedicated following BECAUSE it does not push AI and all the other shady things other Browsers p… (read more)

I am so disappointing in the CEO's decision to push AI. Firefox has a very dedicated following BECAUSE it does not push AI and all the other shady things other Browsers push. Everyone I know will stop using Mozilla browsers if they continue on in implementing AI.

I have spent so many hours deleting every sneaky file, disabling every program, having all firewalls block any AI. (I really do need to switch to Linux with the amount of time I spend on this lol...)

How do we contact the higher ups? If large numbers of users emailed/heck even wrote (making a point that we will delete our Mozilla accounts if AI happens) maybe it could help? Or a petition?

Asked by jessica.s.jung 1 month ago

Last reply by Paul 1 month ago

Stop putting AI in your browser

I love firefox. I recommend it to everyone. Because it's the only browser that appeared to have my best interest at heart. I develop extensions firefox-first rather than … (read more)

I love firefox. I recommend it to everyone. Because it's the only browser that appeared to have my best interest at heart. I develop extensions firefox-first rather than chrome-first. I don't want generative AI getting anywhere near any of my things, and I'm sorry to say I've switched to Waterfox for now. Please backtrack on this, I just want to use the internet without AI plastered in my face :<

Asked by Niko 1 month ago

Last reply by Paul 1 month ago

How do I turn off the Firefox sidebar key combinations?

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Remo… (read more)

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Removing the sidebar button doesn't really help and it's annoying. So how exactly do I turn off the key combination for the sidebar?

Asked by llama.qwerty 1 month ago

Last reply by Agent virtuel 1 month ago

Unhappy With New "AI Future" for Firefox

As a stakeholder, I am unhappy with Anthony Enzor-DeMeo's ideas to incorporate more AI into the Firefox browser in the future. Most internet browsers are using AI nowaday… (read more)

As a stakeholder, I am unhappy with Anthony Enzor-DeMeo's ideas to incorporate more AI into the Firefox browser in the future. Most internet browsers are using AI nowadays, and I think Firefox's lack of AI makes it a very appealing browser for users. This is because new AI technology annoys many people. As other browsers continue to incorperate more and more AI, this will increase Firefox's appeal for users who are annoyed with AI.

Overall, I think Firefox will be a much better browser if it does not incorperate AI. It will mean a lot to me if these concerns are taken into account. Thank you for all that you have done.

Sincerely, Eli Buikema

Asked by Eli Buikema 1 month ago

Last reply by oranoo99 1 month ago

suppression de toutes les donnees

je veux tout supprimer, que Firefox redemarre comme s'il n'avait jamais etait utiliser sur l'ordinateur. mot de passe, add-on, cookies, historique, ... plus rien ! … (read more)

je veux tout supprimer, que Firefox redemarre comme s'il n'avait jamais etait utiliser sur l'ordinateur. mot de passe, add-on, cookies, historique, ... plus rien !

actuellement, mon compte est deconnecte, mes adresse emails apparaissent dans les champs de connexion. si les donnees sont supprimees ou qu'il ny a [pas de compte connecte, il ne doit pas y avoir de proposition de remplissage de champs !


ou est le bouton "reset" "delete all"

Asked by FireBibe 4 days ago

Last reply by luisrcsmachado 4 days ago

Deletion bookmarks and passwords

I was asked to create a new profile in order to keep using Firefox, despite never having an account. After I clicked okay, it opened the new version of Firefox, but witho… (read more)

I was asked to create a new profile in order to keep using Firefox, despite never having an account. After I clicked okay, it opened the new version of Firefox, but without all the passwords, bookmarks and history of the past few years. This is really inconvenient. I have since then made an account, but the fact that I can't find any of this data anywhere has me worried that every time I update Firefox it will wipe my account.

Asked by m.groot 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Can't read any comments

When I read a thread and then it shows comments I can't read them on Mozilla anymore I went to Google Chrome and I can read them so its something with my browser … (read more)

When I read a thread and then it shows comments I can't read them on Mozilla anymore

I went to Google Chrome and I can read them so its something with my browser

Asked by sam8 5 months ago

Last reply by Harry kane Kane 5 months ago

can't disable AI link previews

I have the AI link previews disabled in my Firefox settings, and they still pop up sometimes. When they do start popping up, they make the browser almost unusable. Please… (read more)

I have the AI link previews disabled in my Firefox settings, and they still pop up sometimes. When they do start popping up, they make the browser almost unusable. Please Firefox just get rid of this garbage or at least make it turn off when it's supposed to be off.

Asked by bucketbucket222 5 months ago

Last reply by Agent virtuel 5 months ago

Sites in the latest versions stopped opening.

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.a… (read more)

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.app or temp-mail.io. It thinks for a long time and finally a message that the time has expired. Chromium is ok.

Asked by guest 5 months ago

Last reply by dnsmcbr 2 months ago

"bookmark current tab" dropdown menu

Clicking "bookmark current tab " does not offer dropdown menu to assign bookmark location. Clicking "bookmark current tab" places bookmark in last used bookmark folder. W… (read more)

Clicking "bookmark current tab " does not offer dropdown menu to assign bookmark location. Clicking "bookmark current tab" places bookmark in last used bookmark folder. Workaround is to "edit bookmark" and assign desired location.

Asked by Ray Jensen 5 months ago

Last reply by TyDraniu 5 months ago

Tab automatically opens and then closes within 1 second. REASON & FIX?

With FF 140.0 on both WIn10 and WIn11, new tabs opened automatically then closed after less than a second. Initially I thought this was due to malware, but on inspecting … (read more)

With FF 140.0 on both WIn10 and WIn11, new tabs opened automatically then closed after less than a second. Initially I thought this was due to malware, but on inspecting the History, I found the source of this annoying behavior:

// SidebarUtil.tab.js

// This is just a placeholder file to be loaded in a temporary tab to check if a sidebar is open and how wide it is.

Is there a way to STOP this sidebar checking with its tab opening/closing without disabling Java entirely ? Is this annoying behavior really necessary in FF ?

Asked by MicahStone 5 months ago

Last reply by Paul 3 months ago

enhanced tracking protection prevents web sites form working

I am using version 140 on Linux and now two company sites do not work properly when "enhanced trakcing protection" is enabled. The 2 companies are "public mobile" a Cell … (read more)

I am using version 140 on Linux and now two company sites do not work properly when "enhanced trakcing protection" is enabled. The 2 companies are "public mobile" a Cell phone provider and "Voip.ms" a phone provider.

When I log onto public mobile I cannot view my specific account information, I can see other menu information. voip.ms I cannot log on either chat or the main customer portal. This only recently changed within the last 4 days and I am using the same version of firefox.

Can you provide an explanation as to why this is occurring?

Asked by burjet 5 months ago

Last reply by jonzn4SUSE 5 months ago