Firefox Community Forum

Hello,

I keep running into an issue where my group of saved tabs disappears.

I will make several groups of tabs. When I right-click and press "save and close group," to shut down my laptop completely. There are many times when I return and try to access the saved group of tabs using the drop-down arrow at the top of the browser; all the saved groups will be gone.

Normally, I find them under "Recent Tab Groups". There have been many times when they are completely gone. Is there another way to find these groups of tabs or are they disappearing completely are a certain amount of time has passed?

Thank you,

You forced an update and all my open tabs vanished into thin air. I was working with those!!!

I tried to follow the history recover path, no-go. I tried the json file path and can't get Firefox to open the tabs in the json recovery file from a month ago, not that that would be helpful anyway since I want yesterday's before the update!

Now I gotta spend a lot of time finding those scientific papers again - should charge you my hourly rate for wasting my time.

It's sh.it programming that's what it is. Bet you they were using AI to do the update.

Well never mind, I've grown tired of Firefox anyway since it just starts using 80% of my RAM when I have more than 10 tabs open. There's other browsers.

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

Lost all tabs during an update including(weirdly) all theme stuff. Its not in the restore in history. But the themes part is the one that is strange, because why would themes change during an update, all while all my tabs are lost?

Good morning,

I just made your suggested "reorganisation" of the Firefox Browser with the result that all my hard collation of all my bookmarks, website and passwords are presently gone!!! I can only hope that you have a possibility to recover my datas.

Please advise your instruction to recover my websites, bookmarks etc.

Many thanks in advance.

Günter Duschanski

I am at a complete loss on this. A recent firefox update has shifted all my site logins and passwords elsewhere in mystery and impossible to recover nor find them. I tried "Restore bookmarks, passwords and data from an old Firefox profile" but the profile is simply not there and the instructions completely haywire. I have nothing on the profile page. What have you lot done to make this completely unusable for the small person ? I thought I was computer savvy but now firefox is making things unnecessarily invisible and over-complex.

I had a catastrophic failure of my desktop computer. They were unable to recover over half my files. My bookmarks in Firefox had links to several critical business pages and I really need to get them back however I have been unable to access them or recover them. Is there any way for these to be recovered if the backup wasn't on? I know its a long shot but I have to ask.

I lost all of my bookmarks and saved passwords with the latest update. How can I revert back to my old version so I can at least save them to a file to be imported?

Running windows 10. I installed the newest vewrsion of Firefox, and now I can see or find bookmarks anywhere. I tried the tutorial but I dont see anywhere in my computer where a list of bookmarks are.

Hello Mozilla Team,

After the last update - all my 12 years of data is gone? No bookmarks or anything? No warning to do a backup? That's ridiculous guys. The only option you provided me with is 32 character recovery key I set up in 2022? Well I dont have it. Can't recover it. And if you don't intend to assist in some way - it's Game Over Firefox for me!

MacOS Sequoia 15.7.7; Firefox 141.0.2

The "one sentence" in the heading states the problem. I am unable to use Firefox. Using Safari to make this post.

Firefox loads. It opens windows (I had fourteen open when I last used it successfully; I have many, many tabs). Then it removes each window from the screen. Firefox is in the Menu bar, but no windows are displayed. The windows still show in the list when selecting Window in the menu bar. Selecting a window in that list has no visible effect. File>New Window opens a new window, which works as expected. With one new window open, File>New Window opens a second.

Typing a few characters in the address bar opens a dropdown with a list of tabs, each with the affordance, Switch to Tab. Clicking on one takes down the list but does not open a window.

I would like, for a start, instructions on how to use Firefox starting afresh with no windows. First: having set aside the data that causes this problem. I suppose that might be simply a new profile. But would like instructions from a person interested in pursuing the problem with me while I continue with the rest of my life.

I'm willing to delete some data from the failing profile, is there is reason to do that, but would like to preserve at least a list of the URLs of the tabs of the windows. Or to learn how to see those in the profile data.

I see four profiles:

  <garble>.default-<13 digit integer>  Date Modified: Today  2.2 GB
  <garble>.Default Profile   Date Modified: Last June   24.6 MB
  <garble>.default-release-1   Date Modified: Last June, five minutes later  93.2 MB
  <shorter garble>.default-release   Date Modified: 2021   13.4 MB

Thanks in advance.