YouTube videos stutter or play choppily in Firefox

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine… (read more)

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine in other browsers like Chrome.

Here’s what I’ve noticed:

The issue occurs on both 720p and 1080p videos.

It’s more noticeable when switching to full-screen mode.

I’ve tried disabling hardware acceleration, but it didn’t help.

Firefox is up to date (v126.0).

I’m using Windows 11 and have an NVIDIA GPU with the latest drivers.

I’d appreciate any suggestions or fixes. Thanks in advance for your help!

Asked by Stratify 1 month ago

Last reply by Denys 1 month ago

Remove the problem-> Application error: a client-side exception has occurred (see the browser console for more information).

1, provide phone support....which i am willing to pay for. 2. fix it -- remove the problem via an update 3. A new computer....and I still get this "Application error: … (read more)

1, provide phone support....which i am willing to pay for.

2. fix it -- remove the problem via an update

3. A new computer....and I still get this "Application error: a client-side exception has occurred (see the browser console for more information)." WHY ? Of course, GREAT that Mozilla never has real people to staff tech support.

send me an email

Asked by rd3703 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

enable WebGL

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounte… (read more)

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounter the error message, “WebGL is not supported or disabled in your browser,” please ensure that the necessary browser settings are enabled.

I'm wondering how I do that.

Asked by csosborne004 3 months ago

Last reply by TyDraniu 3 months ago

firefox stopped launching after working for some time

I downloaded firefox and it worked for about a month. Now when I try to launch it, the screen flashes momentarily as though it were about to pop up, but then it does not … (read more)

I downloaded firefox and it worked for about a month. Now when I try to launch it, the screen flashes momentarily as though it were about to pop up, but then it does not actually open a browser window. I have uninstalled and reinstalled firefox more than once, I've tried a simple restart of the computer, and tried multiple different update methods (updated windows). Any suggestions?

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Last reply by Ed 5 days ago

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Asked by Lakshya Agrawal 2 months ago

Last reply by Paul 2 months ago

Cannot Open You Tube site--Rest of Internet works fine on Firefox

I have used Firefox for many years and been most satisfied. However, for the last several days when I click to load one of my bookmarked You Tube pages, I get a blank scr… (read more)

I have used Firefox for many years and been most satisfied. However, for the last several days when I click to load one of my bookmarked You Tube pages, I get a blank screen except for a shaded 3-line menu and three circles, none of which are responsive. If I click to the home You Tube page I get a shaded outline of the videos but no images and the shaded spots do not respond.

I have cleared cookies and site data and temporary files several times, which will allow me access to ONE You Tube channel, but if I click to another, the same blank screen appears and I cannot return to my accessed channel, it also has blanked out.

Quite puzzled about this, every other site I frequent works perfectly well on Firefox, but You Tube does not. However, You Tube works PERFECTLY WELL on Microsoft Edge and, I suspect, other browsers, so I do not think it is a problem on their end.

Please advise what the next step(s) should be.

Asked by dhutchinson 2 months ago

Last reply by Mandy 2 months ago

windows 10 is on my laptop but only firefox 115. please helpme update firefox to 124 or above

Windows 10 is on my laptop but firefox is showing windows 8. i need to have firefox version 124 or above for an online form-filling exercise I'm not very techy anymore -… (read more)

Windows 10 is on my laptop but firefox is showing windows 8. i need to have firefox version 124 or above for an online form-filling exercise

I'm not very techy anymore - alas - so please help me - in plain engligh - to sort this out

thanks in advance

Asked by emefitz09 2 months ago

Last reply by Agent virtuel 2 months ago

Firefox search engine keeps using wrong default search

I always use google as my default search engine for firefox. I recently got a message saying firefox had been updated. Ever since, whenever I search for something it ke… (read more)

I always use google as my default search engine for firefox. I recently got a message saying firefox had been updated. Ever since, whenever I search for something it keeps using yahoo as the default search engine instead of google. I checked the settings and google IS selected as the default search engine. The weird thing is, if I set the default search engine to something like ebay or wikipedia it will use that correctly. It's just that when google is selected it goes to yahoo instead. I appreciate any help, thank you.

Asked by guitar387 5 months ago

Last reply by James (On Leave) 5 months ago