Firefox Community Forum

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine in other browsers like Chrome.

Here’s what I’ve noticed:

The issue occurs on both 720p and 1080p videos.

It’s more noticeable when switching to full-screen mode.

I’ve tried disabling hardware acceleration, but it didn’t help.

Firefox is up to date (v126.0).

I’m using Windows 11 and have an NVIDIA GPU with the latest drivers.

I’d appreciate any suggestions or fixes. Thanks in advance for your help!

1, provide phone support....which i am willing to pay for.

2. fix it -- remove the problem via an update

3. A new computer....and I still get this "Application error: a client-side exception has occurred (see the browser console for more information)." WHY ? Of course, GREAT that Mozilla never has real people to staff tech support.

send me an email

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I'm wondering how I do that.

I downloaded firefox and it worked for about a month. Now when I try to launch it, the screen flashes momentarily as though it were about to pop up, but then it does not actually open a browser window. I have uninstalled and reinstalled firefox more than once, I've tried a simple restart of the computer, and tried multiple different update methods (updated windows). Any suggestions?

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I have used Firefox for many years and been most satisfied. However, for the last several days when I click to load one of my bookmarked You Tube pages, I get a blank screen except for a shaded 3-line menu and three circles, none of which are responsive. If I click to the home You Tube page I get a shaded outline of the videos but no images and the shaded spots do not respond.

I have cleared cookies and site data and temporary files several times, which will allow me access to ONE You Tube channel, but if I click to another, the same blank screen appears and I cannot return to my accessed channel, it also has blanked out.

Quite puzzled about this, every other site I frequent works perfectly well on Firefox, but You Tube does not. However, You Tube works PERFECTLY WELL on Microsoft Edge and, I suspect, other browsers, so I do not think it is a problem on their end.

Please advise what the next step(s) should be.

Windows 10 is on my laptop but firefox is showing windows 8. i need to have firefox version 124 or above for an online form-filling exercise

I'm not very techy anymore - alas - so please help me - in plain engligh - to sort this out

thanks in advance

I always use google as my default search engine for firefox. I recently got a message saying firefox had been updated. Ever since, whenever I search for something it keeps using yahoo as the default search engine instead of google. I checked the settings and google IS selected as the default search engine. The weird thing is, if I set the default search engine to something like ebay or wikipedia it will use that correctly. It's just that when google is selected it goes to yahoo instead. I appreciate any help, thank you.