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Weird distorted audio on you tube videos only. No problem using Edge browser

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube video… (read more)

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

Asked by alan1572 6 days ago

Last reply by alan1572 3 days ago

Default filename of image pasted from clipboard

How can I change the defalt filename of inserted image from clipboard? I use firefox with local interface language but I don't want it to influence on filename of inserte… (read more)

How can I change the defalt filename of inserted image from clipboard? I use firefox with local interface language but I don't want it to influence on filename of inserted images. I don't wanna give any clues in work chats, forums etc. which language I use in my browser.

Asked by VovaVistMK 4 days ago

Sidebar Bookmark

Hi, Since the update today to 127.0 My sidebar bookmark will not load when I open Firefox. Here is what I have done so far, Uninstalled Firefox and use the restore on re… (read more)

Hi, Since the update today to 127.0 My sidebar bookmark will not load when I open Firefox. Here is what I have done so far,

Uninstalled Firefox and use the restore on reinstall. didn't work deleted the xulstore file in 3 location. didn't work Removed Firefox using Revo Uninstaller and installed from the local setup file. didn't work Uninstalled ad-ons that used the sidebar, IE Video DownloadHelper, Sync my account, and tryed the step above again. didn't work I use Revo again and did a search for any firefox file, deleted old firefox folder on desktop and any file I could find with a link to the browser. Reinstalled from local file.

When Firefox started this time there was no profile to log in my account "" password etc "", I did a test and the sidebar was working correctly. I then activated my account and the side bar stop working on restart. Not that I did a sync after removing a few ad-ons, see pic for left addons.

Asked by technoplume 1 week ago

Last reply by technoplume 6 days ago

How to restore firefox settings and bookmarks after Windows corrupted and deleted user profile?

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox confi… (read more)

I restarted my Windows 11 laptop and got error message about user profile. Restarted again and looks like it was corrupted so deleted my my user profile and Firefox config and bookmarks are gone!

Still have all the files just a new user profile and the old one is gone?

Any help how to get Firefox bookmarks back would be much appreciated

Asked by BB 3 weeks ago

Last reply by BB 6 days ago

MOZILLA BOOKMARKS

Hi, I factory restarted my computer and reinstalled Firefox. When I signed into my Firefox account, all my bookmarks showed up but none of my tabs were loaded. I figured… (read more)

Hi,

I factory restarted my computer and reinstalled Firefox. When I signed into my Firefox account, all my bookmarks showed up but none of my tabs were loaded. I figured out how to load my tabs up from my previous session but all my bookmarks then deleted. I tried to re-sync but none of the tabs showed up. When I try to restore my bookmarks from the manage bookmarks library, it does not appear. I do not have a backup file for my bookmarks.

Asked by yurissi 1 week ago

Last reply by yurissi 6 days ago

gmail is showing Firefox as an authorized app with access to gmail account

Can you tell me why gmail is recently (within the past 2 months) showing that Firefox has authorized access to my gmail account? It is sometimes showing up as accessing … (read more)

Can you tell me why gmail is recently (within the past 2 months) showing that Firefox has authorized access to my gmail account? It is sometimes showing up as accessing the account minutes before I even log in. It never did this before, but I use a security key to access my gmail account--could this be causing it? The security key mfr says there is no way it can be the key causing this and suggested contacting Firefox. I have reinstalled Firefox and the same thing happens. I have never given Firefox or any other application access to my gmail account. Thank you for any answers you can provide.

Asked by hvheartsforhair 5 days ago

Black windows

Figma and Google maps are rendering as black screens. I can see control panels, but not content. This has been the case for about a week now. I have tried switching from … (read more)

Figma and Google maps are rendering as black screens. I can see control panels, but not content. This has been the case for about a week now. I have tried switching from dark/light modes.

Asked by adruppre 6 days ago

Firefox is unstable - tabs crash, pages freeze, slow

Have used Firefox for decades and suddenly it is having problems. If I surf around and have a few tabs open, some of them might crash. Firefox tries to restore them and s… (read more)

Have used Firefox for decades and suddenly it is having problems. If I surf around and have a few tabs open, some of them might crash. Firefox tries to restore them and sometimes it works and sometimes they just crash again immediately. I can go to Amazon and the page won't load completely so I can't do anything. If I try and close Firefox it won't close, it is frozen. And often, pages just load very slowly even though my internet connection is strong. This just started about a month or so ago. I have refreshed Firefox, updated it, and checked the systems on my computer. All my internal diagnostics returned "no issues." So it has to be the program.

Asked by quidom 1 week ago

Last reply by quidom 5 days ago

Need to delete account but email no longer exists

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using.… (read more)

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using. However, firefox wants to send a confirmation email to the one that no longer exists for me to change the email on the account. How do I proceed?

Asked by drklug 5 days ago

Need to manually upload a crash report

The company I work for is behind a firewall. Our systems running firefox are unable to send crash reports because of the secure nature of the systems. Is there a way I … (read more)

The company I work for is behind a firewall. Our systems running firefox are unable to send crash reports because of the secure nature of the systems. Is there a way I can send the crash report files that I pull from the "Pending" directory and send them to Mozilla manually? FF version snap Mozilla Firefox 103.0.1 Ubuntu 22.04.3

Asked by daniel.wagner0 5 days ago

No tabs loading after update to 127

FF just updated to 127. Every time I open it I get the whole intro shebang about migrating, extensions, etc. When I finally get to "Start Browsing" none of my tabs or boo… (read more)

FF just updated to 127. Every time I open it I get the whole intro shebang about migrating, extensions, etc. When I finally get to "Start Browsing" none of my tabs or bookmarks will load. I have cleared the cache, tried reinstall and no change. What's next, please?

TIA Toby

Asked by kymarto 4 days ago

Firefox browser is glitching out white

I haven't downloaded anything recently (at least not that I know of) and for the past two days now every time I open up firefox, the search bar and images glitch white. Y… (read more)

I haven't downloaded anything recently (at least not that I know of) and for the past two days now every time I open up firefox, the search bar and images glitch white. You can't see what you're typing and when you go to images on google, all of it turns white. It happens to every website I go to, certain things turn white. Doesn't happen with Chrome, just Firefox. I've cleared the cache and data on it but that doesn't do anything. I've restarted my laptop and tried to make sure it wasn't my laptop that was the problem. I'm nervous to uninstall and reinstall cause I don't want to lose my passwords saved here.

Asked by Kayla Callis 6 days ago

Insanly frustrating UI glitches

Hello! Since as of last update to 127.0 (64-bit, ARM-version) Firefox looks like the attatched photos. White spaces all over which makes Firefox impossible to use. This o… (read more)

Hello! Since as of last update to 127.0 (64-bit, ARM-version) Firefox looks like the attatched photos. White spaces all over which makes Firefox impossible to use. This only occurs on my Surface pro X though so a problem with the ARM-version?

So far I've tried switching to light theme, a refresh, deleting the entire Mozilla folder in APPDATA and a reinstall (using Revo uninstaller first) of Firefox but it still looks the same...

Is there anything more I can try or is this just my life now?

Regards, // Richard

Asked by richalfj 6 days ago

Update Flash Required??

I regularly play Bejeweled Blitz on FaceBook but I cannot use Firefox to play because if I try I get the message to Upgrade to the latest version of Flash. Well Flash has… (read more)

I regularly play Bejeweled Blitz on FaceBook but I cannot use Firefox to play because if I try I get the message to Upgrade to the latest version of Flash. Well Flash has not been used in many years but I still get that message on Firefox. I can easily play on three other browsers without receiving that message. I have switched from Firefox for that reason but I really would prefer Firefox as my default browser. What can I do? Yes, I am using the most current version of Firefox 127.0 (64 bit). My extensions are AdBlock+, Gmail mail checker. That's it. The same thing happens in troubleshooting mode too. I am using Windows 11. Please, suggestions are welcome.

Asked by Judy Holland 5 days ago

Last reply by Judy Holland 4 days ago

Firefox not working

Firefox works only in troubleshoot mode, and will not copy and paste, I tried and deleted and re-installed, no change, is there a way to run a diagnostic? . other browse… (read more)

Firefox works only in troubleshoot mode, and will not copy and paste, I tried and deleted and re-installed, no change, is there a way to run a diagnostic? . other browsers are fine.

Asked by SunnyFilms 4 days ago

Spectrum.net

It seems according to spectrum they are having problems with firefox browser for spectrum customers to sign into spectrum.net. Anything on fire fox side? Contracted spect… (read more)

It seems according to spectrum they are having problems with firefox browser for spectrum customers to sign into spectrum.net. Anything on fire fox side? Contracted spectrum yesterday and today and I can not get any specifics.

Asked by gloryrealm22 3 days ago