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Website shortcuts aren't working properly

I'm having a problem where certain websites does not show up as shortcuts on the startpage. Like for example reddit.com or twitter.com does not appear even though I visit… (read more)

I'm having a problem where certain websites does not show up as shortcuts on the startpage. Like for example reddit.com or twitter.com does not appear even though I visit those pages often and more than any other page. It doesn't make sense that a random website shows up immediately as I visit it once, but not the websites I visit often. So I have to type in manually in the search bar to get there instead of just clicking the shortcut on the startpage.

I COULD pin the websites on the startpage, but the pictures only show up as the automated pictures such as "R" or "T" for Reddit and Twitter respectively. I'm also having problems using my own pictures for the shortcuts and I'd rather fix the problem instead of having to pin websites as shortcuts. It also looks a bit ugly in my opinion.

This started happening after I switched Microsoft accounts on my PC and started using Firefox on another user account. By the time I switched, I was logged into the same account on two different users on my PC, and I synchronized several times. That other logged in user is now removed from my Firefox account and I also completely deleted the other user on my PC to free up space. I have completely uninstalled and reinstalled Firefox and deleted all the files on my PC, but it still doesn't work. I have checked in about:profiles and it says there is a "default-release" and "default" profile.

Asked by Wybel 4 days ago

Settings enabling themselves on update

Every time Firefox updates it keeps re-enabling settings on its own. Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Rec… (read more)

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

Asked by krazzykid2006 5 days ago

Last reply by krazzykid2006 5 days ago

Cannot install extensions that existed before a reinstall

Hello, I originally installed Firefox in my work laptop and logged in to sync my stuff. Due to some company policies, I had to uninstall it. Eventually, I was able to ove… (read more)

Hello, I originally installed Firefox in my work laptop and logged in to sync my stuff. Due to some company policies, I had to uninstall it. Eventually, I was able to overcome some oddities and finally could reinstall Firefox. But when I logged in, sync was neverending (matter of hours, if was just stuck); thus I refreshed it, but no luck whatsoever, still neverending sync. Tried a few refreshes and reinstalls until eventually everything was fine.

Unfortunately, during this process something must have been damaged as I lost most of my extensions and themes. So I decided to reinstall them one by one. For some of them everything went just OK, but some others (e.g. FoxyTabs) cannot be installed anymore, see screenshot. The path is:

  1. Click add button
  2. confirm I want to add the extension
  3. that error is shown (translate from italian: An unexpected error occurred during the installation)

I really don't know what to do. Did my Firefox installation get corrupted or what?

Thanks a lot!

Asked by Taoking 6 days ago

I've been told to check my browser settings

Because I made a mistake in purchasing a Motorola cell phone I'm having to visit Lenovo/Motorola's website way more frequently than I'd prefer. So far, each time I arriv… (read more)

Because I made a mistake in purchasing a Motorola cell phone I'm having to visit Lenovo/Motorola's website way more frequently than I'd prefer. So far, each time I arrive at their website I'm greeted with a message that says something akin to "It looks like you're in Romania. Would you rather use out Romanian website?" I finally got annoyed enough to ask "Why?" and was told to check by browser settings.

I just checked my Firefox browser settings and the only thing I could see that would make an addled person or programmer think I'm in 'Romania' is the setting for the default font which is set to "Times New Roman". To squeeze a font name and come up with "Romania" as a location is a bit of a stretch in my opinion, but I've seen more asinine things done...

(It's a good thing I don't have my default font set to "Tahoma" as Motorola might think I'm accessing their website from Washington State's Mount Rainier whose Native American name is Tahoma. But then again, that'd probably be too much of a stretch for Motorola, bless their little hearts.

Is there any other setting(s) I should check?

PS I'm using Windows 10, NOT Windows 8

Asked by Martin 6 days ago

Cannot login to other web sites

Recently I have not been able to login to other websites from my emails when using FireFox as the browser. ie: Windows10 Xfinity Comcast email attempting to open a Publi… (read more)

Recently I have not been able to login to other websites from my emails when using FireFox as the browser. ie: Windows10 Xfinity Comcast email attempting to open a Publix supermarket web site. Enter email and password and click. Command accepted but no login. Still have same page. Works fine if using Chrome, Edge or DuckDuckGo.

Also other file download issues from some web sites occasionally hang up, downloading forever unless, stop download and reload the page.

Have been using FireFox for years with no problem on this system.

Asked by krebar01 6 days ago

Issues with cut and paste into emails.

When using Firefox mozilla I am unable to cut from a document and paste it into my email. This has never been an issue before. If I use another browser I do not have th… (read more)

When using Firefox mozilla I am unable to cut from a document and paste it into my email. This has never been an issue before. If I use another browser I do not have the same difficulty. Please advise.

Asked by drhellen 6 days ago

Approve Password Boss plug-in!!!!!!!!

Three weeks ago Mozilla disabled the Password Boss plug-in for Firefox. We contacted the developers about this and a few days later they submitted new code for your appro… (read more)

Three weeks ago Mozilla disabled the Password Boss plug-in for Firefox. We contacted the developers about this and a few days later they submitted new code for your approval. It's been almost 3 weeks since then and NOTHING has happened! We used to use Firefox exclusively but had to move to Chrome because you disabled this plug-in (and we use it for EVERYTHING).

When will this be approved so we can install the Password Boss plug-in again? And why wasn't there ANY notification that you were going to do this? It crippled our work!

Asked by Bill Artemik 6 days ago

Control C does NOT help anymore because it HIDES text OFF the page! I NEED larger text as I am not a 12 year old but more like 70.

It's a NIGHTMARE trying to read a web page! control C USED to work but they have messed with it and so it's really non functional as it only shows part of the page and… (read more)

It's a NIGHTMARE trying to read a web page! control C USED to work but they have messed with it and so it's really non functional as it only shows part of the page and HIDES a lot of it so that scrolling does not work! A real disaster now.

Google has it in for you and Duck Duck Go also, it's obvious a big war is going on and they do things to hinder. so wish you had not SOLD OUT THE MAIL. It is not better. I'd give a lot to go back to just how it used to be! No way am I doing any more updates! And I still get messages from others who say they agree with me.

They keep "updating" the internet but it is to take back the privacy we used to have. So many things don't work nice or right or even safe anymore!

Asked by pamclark1 6 days ago

Videos will not load on FIrefox

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cann… (read more)

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cannot run Firefox in troubleshooting mode? It crashes. I tried "refreshing" and reinstalling Firefox to no avail. I am using AdAware AV and AVG anti viruses if it matters, I have tired disabling both and loading FIrefox, no changes.

Asked by hainsolo 1 week ago

Last reply by hainsolo 6 days ago