I lost my current account and when I got it back was missing all my saved folders. What I got back was my old folders from 2017-2019
My old macbook broke (logic board problem) and I am unable to recover any information off of it currently. I bought a new macbook and didn't know my password for firefox … (read more)
My old macbook broke (logic board problem) and I am unable to recover any information off of it currently. I bought a new macbook and didn't know my password for firefox so reset it without knowing it would remove all my saved information. I still have the saved bookmarks, etc on my phone, but no other device (including new macbook). Is it possible to retrieve my data?
My windows computer recently got the blue screen and needed to be reset, and when I got it back up and running, and loaded Firefox, and signed into Mozilla, none of my st… (read more)
My windows computer recently got the blue screen and needed to be reset, and when I got it back up and running, and loaded Firefox, and signed into Mozilla, none of my stored passwords are there. I had done the sync before, they should have been there, no? I have an encrypted email for work and there's no way to reset the password, I just lose access to that email address. Why are all my passwords gone?
I had dozens and dozens of bookmarks saved, which I backed up a few days ago, and saved the .json file to my desktop. When I went to open them this morning, they were al… (read more)
I had dozens and dozens of bookmarks saved, which I backed up a few days ago, and saved the .json file to my desktop.
When I went to open them this morning, they were all gone. I imported the file to restore them, but none of my saved bookmarks returned. It seemed to import a state from 2024.
I have scoured these forums and tried everything that was sugggested, even tips from different forums.
Did this happen because I didn't have a Mozilla account (until now)?
Please please help. I don't have any profile data saved on my computer and I need my bookmarks back!
