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Cannot see formatting such as bold and italics with NVDA screen-reader on Archive of Our Own website

About three months ago, I changed the AO3 site skin to the Low Vision option, because I wanted to see if I could fix the then minor issue of not being able to see bold wi… (read more)

About three months ago, I changed the AO3 site skin to the Low Vision option, because I wanted to see if I could fix the then minor issue of not being able to see bold with my screen-reader, NVDA, when reading fics on the site. Some of the bold I knew to be there because I had personally put it in.

When I changed the skin, I was dismayed to find I could not only still not see bold, but I could no longer see italics with NVDA either. The AO3 sidebar menu was also tucked away behind a dropdown button, but I could open that up and get to the controls, so I didn't mind that so much. The formatting, however, posed a real problem, since italics are used for, among other things, emphasis, telepathic speech, and the speech of Pokémon in fanfics featuring humans who can understand Pokémon. So I definitely wanted this problem fixed.

I thought I could simply change the site skin back, but to my further dismay, switching back to the Default skin did not restore my former view of the site's pages. I began trying other things, seeking advice from other tech-savvy acquaintances after I'd exhausted all the possible fixes I could think of to no effect. Here is a list of everything I've already tried:

  • As mentioned before, changing the site skin back with the buttons on the site
  • Soft/Hard-Refreshing the page.
  • Logging out of and back into my AO3 account to artificially end the session.
  • Restarting the computer, and NVDA, by extension.
  • Disabling each of the three extensions I have in Firefox, just in case one of them had caused the issue.
  • Viewing the site while logged out to see if that made a difference.
  • Cleared browser cache, and when that failed to help, also cleared specifically the AO3 cookies.
  • Created a clean Firefox profile with no settings changed and no extensions added, pasted url of one of the pages I was using as a test into the address bar. Still no formatting visible.
  • Viewed page in Incognito mode.
  • Briefly thought I had a solution when I found the Page Styles submenu in the View menu, set the page to No Style. Got my old sidebar back, but not the formatting, and lost even that change after a refresh. Not ideal solution.
  • Downloaded the portable version of Firefox, opened it and pasted in a url again. Still no formatting.
  • Reluctantly, opened AO3 in Google Chrome. Could see all the formatting with NVDA when logged out, and when I logged in, could still see the formatting.

I also discovered Reader View while testing some of these things, and this allowed me to read the text of a fic or chapter with all its formatting, but that view doesn't include the Author's Notes, or the comments, and that sacrifices some of the nuance of those because I don't see the emphasis on any words/phrases without the formatting.

I have contacted the AO3 support team, but they are just as confused as I am and don't know what could have happened. They say they haven't changed anything on the site that they could pinpoint as causing this problem.

I have tried asking on the BlindTech email list I'm subscribed to, which is where I was given the link to Portable Firefox, but I have exhausted all their ideas as well, some of which were included in the above list.

Now I come to you. Please, if you can shed any light on what might have caused this problem, I would deeply, sincerely appreciate it.

Asked by Trix 1 week ago

Last reply by Trix 5 days ago

language

My firefox has suddenly changed from Eng (AU) to Eng (GB) or sometimes Eng (US). This has caused me to be blocked from certain survey sites. I am also blocked because my … (read more)

My firefox has suddenly changed from Eng (AU) to Eng (GB) or sometimes Eng (US). This has caused me to be blocked from certain survey sites. I am also blocked because my IP address now comes out of Perth Australia instead of Hobart Tasmania. Please help. I am at a loss.

Asked by Sandy01 1 day ago

Last reply by Sandy01 1 day ago

Spellchecking webmail

I have spellcheck as you type turned on and it works in a search bar. I cannot get it to work in a webmail window. I have tried with Yahoo Mail (for a friend) and IONOS w… (read more)

I have spellcheck as you type turned on and it works in a search bar. I cannot get it to work in a webmail window. I have tried with Yahoo Mail (for a friend) and IONOS webmail with one of my own accounts. Neither work. BUT using the same accounts with Chrome I CAN check spelling in email windows as I type. This problem hasn't been raised for some time but I have noticed old posts that give options that didn't work. I don't want to get my friend (who is elderly and easily confused) to convert to Chrome but will have to bite that bullet if a solution isn't available.

Asked by beb25hex12 4 days ago

Control view and download links separately

Some sites offer separate links for viewing and downloading. (I'm specifically interested in PDF files, but I think this question is more general.) I'm not sure how this… (read more)

Some sites offer separate links for viewing and downloading. (I'm specifically interested in PDF files, but I think this question is more general.) I'm not sure how this distinction is communicated to Firefox—I'm guessing in the MIME type? But regardless of the mechanism, Firefox does not seem to offer any obvious settings that distinguish between the two cases. Are there ways to distinguish in less obvious places, such as about:config?

As a specific example: currently on a certain site when I click "View" the PDF is displayed in Firefox, and when I click "Download" the PDF is both placed in my Downloads folder and displayed in Firefox. I would prefer that the "Download" link only cause the download, and not cause the display. How can I change this without breaking the "View" links?

Asked by James6M 1 week ago

Last reply by James6M 6 days ago

Petco website while using Firefox is broken

Hello! As of recently (within the past couple months), I was able to go on Petco.com from a desktop. But now, every time I try, the website doesn't load correctly. It … (read more)

Hello! As of recently (within the past couple months), I was able to go on Petco.com from a desktop. But now, every time I try, the website doesn't load correctly. It jumps on and off about 100 times a minute and never stops. This does not happen on all other browsers. Something is wrong somewhere. When trying to log into Petsmart.com from a desktop, something different happens. It does completely load but when I try to log in, it will not log me in! I am able to log in on all other browsers. The third website, Rakuten.com, same thing happens like Petsmart.com . It loads but when trying to log in Rakuten.com I get: Oops. There was a problem. Please refresh page and try again. BUT AGAIN, I am able to log on on ALL OTHER BROWSERS. Is there a fix for this for Firefox? Please let me know if you can fix this or this is the way it will be for these websites. I have been using Firefox for years and like it the best! Never had this problem. Thanks!

Asked by Dollydoo 4 days ago

Please... Make It Stop

It keeps asking me to UPDATE and I keep clicking DISMISS. I want to turn off update checking. I keep asking for this feature to be restored, and no one is listening. It s… (read more)

It keeps asking me to UPDATE and I keep clicking DISMISS. I want to turn off update checking. I keep asking for this feature to be restored, and no one is listening. It seems to me that what we want as users no longer matters anymore. I DO NOT WANT Firefox TO CHECK FOR UPDATES. I don't like being nagged.

Asked by PF 1 week ago

Last reply by PF 6 days ago

Is html5 broken since Version 100?

I use Secure Global Desktop from Oracle with HTML5 Client. This works perfect for all browsers(FX,Chrome,Edge), but with Firefox Version 108+ this does work any more. Chr… (read more)

I use Secure Global Desktop from Oracle with HTML5 Client. This works perfect for all browsers(FX,Chrome,Edge), but with Firefox Version 108+ this does work any more.

Chrome and Edge still ok.

It seams the the canvas update fails.

Any suggestions? What can I do to find out more? I can provide a test access, if this helps.

Regards TAB

Asked by Tillmann Basien 4 days ago

Firefox shuts down hidden and closes teams-app

Lately firefox have been buggy and have closed all my tabs, or so I tought, but after using task manager I see it's up an running, but if I just use the firefox button a … (read more)

Lately firefox have been buggy and have closed all my tabs, or so I tought, but after using task manager I see it's up an running, but if I just use the firefox button a new windows open, but if I right-click and tells it to open av often used site, it pops up with all my saved tabs. I've tried using the exit button in the menu, but it makes no difference.

I've tried fixing it a few times via the installer, havent uninstalled it yet as I have to be in the office to do a complete re-install.

But the funny thing after the lastest update is that is I open firefox, my teams app go down, and if I open teams, Firefox goes down... I've tried using safe mode in firefox, but it made no difference.

Asked by Anki86 2 weeks ago

Last reply by Anki86 22 hours ago

what prevents from accessing the site https://www.googleadservices.com/

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.… (read more)

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.googleadservices.com."

Specifically this error message was just obtained on macOS Ventura 13.1 on my Intel based MacBook Pro using Firefox 109.0.1. It happens on all Windows machines I tried, on my iPad and iPhone.

I saw at least a million similar questions similar to this one, even more advices on how to address it - and no answer helps.

Asked by nik23 1 week ago

Last reply by nik23 5 days ago

Funky/Corrupted bookmarks? - Involves Linux and Firefox Sync

Hi folks. Currently I am using Firefox Sync to sync my bookmarks between an andriod, Linux laptop and Linux desktop. At times I have difficulty relocating a bookmark to a… (read more)

Hi folks. Currently I am using Firefox Sync to sync my bookmarks between an andriod, Linux laptop and Linux desktop. At times I have difficulty relocating a bookmark to a given position on my desktop or laptop, but my biggest problem centers around bookmarks that I relocate in a different place in the "Unsorted" folder or to a different folder not always appearing in the new position on the other machines. In an attempt to troubleshoot this further I went to my Linux desktop, signed out of FF sync, backed up my 2000+ bookmarks, exported my bookmarks (both to local directories), exited firefox and then renamed the places.sqlite. When I then attempted to restore from json file and when I input bookmarks from the html file I saw all my bookmark directories recreated but all my files were dumped into the "Unsorted Bookmarks" folder. I finally had to put the places.sqlite file back in place in order to continue working, however, my original problems remains. When I attempt to verify the places database I get the following, but clearly something is out of whack. How best can I create a cleaner bookmarks database?


> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 5120KiB + The database has been vacuumed + Final database size is 5120KiB > Task: stats + Places.sqlite size is 5120KiB + Favicons.sqlite size is 13600KiB + pragma_user_version is 69 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 74615 unique pages + Table moz_origins has 1722 records + Table moz_places has 4244 records + Table moz_historyvisits has 4542 records + Table moz_inputhistory has 3 records + Table moz_bookmarks has 2039 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 2 records + Table moz_annos has 6 records + Table moz_items_annos has 0 records + Table moz_meta has 6 records + Table moz_places_metadata has 0 records + Table moz_places_metadata_search_queries has 0 records + Table moz_places_metadata_snapshots has 0 records + Table moz_places_metadata_snapshots_extra has 0 records + Table moz_places_metadata_snapshots_groups has 0 records + Table moz_places_metadata_groups_to_snapshots has 0 records + Table moz_session_metadata has 0 records + Table moz_session_to_places has 0 records + Table moz_previews_tombstones has 0 records + Table sqlite_stat1 has 16 records + Pages sequentiality: 60.3 + sqlite_schema: 32KiB (0.8%), 30.4% eff. + moz_inputhistory: 32KiB (0.8%), 0.3% eff. + sqlite_autoindex_moz_inputhistory_1: 32KiB (0.8%), 0.2% eff. + moz_bookmarks_deleted: 32KiB (0.8%), 0% eff. + sqlite_autoindex_moz_bookmarks_deleted_1: 32KiB (0.8%), 0% eff. + moz_keywords: 32KiB (0.8%), 0% eff. + sqlite_autoindex_moz_keywords_1: 32KiB (0.8%), 0% eff. + sqlite_sequence: 32KiB (0.8%), 0.1% eff. + moz_anno_attributes: 32KiB (0.8%), 0.2% eff. + sqlite_autoindex_moz_anno_attributes_1: 32KiB (0.8%), 0.2% eff. + moz_annos: 32KiB (0.8%), 1.8% eff. + moz_items_annos: 32KiB (0.8%), 0% eff. + moz_meta: 32KiB (0.8%), 1% eff. + moz_places_metadata: 32KiB (0.8%), 0% eff. + moz_places_metadata_search_queries: 32KiB (0.8%), 0% eff. + sqlite_autoindex_moz_places_metadata_search_queries_1: 32KiB (0.8%), 0% eff. + moz_places_metadata_snapshots: 32KiB (0.8%), 0% eff. + moz_places_metadata_snapshots_extra: 32KiB (0.8%), 0% eff. + moz_places_metadata_snapshots_groups: 32KiB (0.8%), 0% eff. + moz_places_metadata_groups_to_snapshots: 32KiB (0.8%), 0% eff. + moz_session_metadata: 32KiB (0.8%), 0% eff. + sqlite_autoindex_moz_session_metadata_1: 32KiB (0.8%), 0% eff. + moz_session_to_places: 32KiB (0.8%), 0% eff. + moz_previews_tombstones: 32KiB (0.8%), 0% eff. + sqlite_stat1: 32KiB (0.8%), 2.7% eff. + moz_bookmarks_itemindex: 32KiB (0.8%), 67.7% eff. + moz_bookmarks_parentindex: 32KiB (0.8%), 73.6% eff. + moz_bookmarks_dateaddedindex: 32KiB (0.8%), 99.5% eff. + moz_keywords_placepostdata_uniqueindex: 32KiB (0.8%), 0% eff. + moz_annos_placeattributeindex: 32KiB (0.8%), 0.2% eff. + moz_items_annos_itemattributeindex: 32KiB (0.8%), 0% eff. + moz_places_metadata_placecreated_uniqueindex: 32KiB (0.8%), 0% eff. + moz_places_metadata_referrerindex: 32KiB (0.8%), 0% eff. + moz_places_metadata_snapshots_pinnedindex: 32KiB (0.8%), 0% eff. + moz_places_metadata_snapshots_extra_typeindex: 32KiB (0.8%), 0% eff. + moz_origins: 96KiB (2.3%), 63.8% eff. + sqlite_autoindex_moz_origins_1: 96KiB (2.3%), 59.5% eff. + moz_places_url_hashindex: 96KiB (2.3%), 60.4% eff. + moz_places_visitcount: 96KiB (2.3%), 34.7% eff. + moz_places_frecencyindex: 96KiB (2.3%), 40% eff. + moz_places_originidindex: 96KiB (2.3%), 42.2% eff. + moz_historyvisits_fromindex: 96KiB (2.3%), 41.3% eff. + moz_bookmarks_itemlastmodifiedindex: 96KiB (2.3%), 39.1% eff. + moz_bookmarks_guid_uniqueindex: 96KiB (2.3%), 41.5% eff. + moz_places_lastvisitdateindex: 128KiB (3%), 51.3% eff. + moz_places_guid_uniqueindex: 128KiB (3%), 64.7% eff. + moz_historyvisits_placedateindex: 128KiB (3%), 65.7% eff. + moz_historyvisits_dateindex: 128KiB (3%), 55.4% eff. + moz_historyvisits: 160KiB (3.8%), 71.4% eff. + moz_places_hostindex: 160KiB (3.8%), 66.4% eff. + moz_bookmarks: 256KiB (6.1%), 81% eff. + moz_places: 1152KiB (27.3%), 96.1% eff. > Task: _refreshUI


So, any ideas how I can move forward and get my bookmarks working between between all my machines?

Thanks very much for your time, John C

Asked by thehikingfool 1 day ago

Can't open stack overflow

At some point firefox became unable to reliably open stackoverflow.com In network it says "Receiving data" and then nothing really happens Works fine in other browsers I … (read more)

At some point firefox became unable to reliably open stackoverflow.com In network it says "Receiving data" and then nothing really happens Works fine in other browsers I reinstalled, but it still didn't help

Asked by zhenya8915 1 day ago

Pages won't load, Firefox message says the site isn't recognized or isn't https

With increasing frequency, when I attempt to load a website -- well-established ones that I've had bookmarked for years -- I initially get one of two messages: either the… (read more)

With increasing frequency, when I attempt to load a website -- well-established ones that I've had bookmarked for years -- I initially get one of two messages: either the site I'm about to go to is unsecure (http) or that the web address isn't recognized.

Yet, in the first case, when I go to the "unsecured" site anyway, it is in fact a secure (https) site.

And in the second case, if I hit the option to "try again", it connects instantly.

What's going on here? BTW, this happens whether I'm using a VPN or not. And sometimes it doesn't happen at all.

Thanks for any help.

Asked by bhtexas7106 1 day ago

Last reply by bhtexas7106 1 day ago

Firefox crash when try to backup/restore bookmarks

When I open Manage Bookmarks, I goto Import/Export, folder explorer opens, try to locate a bookmark backup file (for restore), then BOTH the FireFox and Explorer crash an… (read more)

When I open Manage Bookmarks, I goto Import/Export, folder explorer opens, try to locate a bookmark backup file (for restore), then BOTH the FireFox and Explorer crash and disappear. Happened more than 20 times, already submitted crash reports. Please see my account. Need Fix asap. Also FYI I already tried fresh firefox reinstallments, pc reboots, clear cookies and everything else. Windows is already most updated.

Asked by res007d9 4 days ago

Firefox constantly crashing and freezing

Can someone help me trouble shoot why my Firefox constantly crashes? I can't use it for more than 5 minutes before it freezes and crashes. Here are my reports, I have doz… (read more)

Can someone help me trouble shoot why my Firefox constantly crashes? I can't use it for more than 5 minutes before it freezes and crashes. Here are my reports, I have dozens of these but just the most recent five:

bp-5bc7a6be-213b-4ed8-99c0-72dd30230203 bp-a45d04dd-1ed7-455c-bc23-a4d430230203 bp-cd534224-58b5-4685-9fe8-9f80f0230203 bp-f4c1a883-d3b1-4252-b3bb-9e3a70230203 bp-6a6b65bb-29e5-469e-ae76-500c60230203

Asked by BMWconnoisseur 4 days ago

loading on firefox to new think pad

I am trying to sign up to fire fox on my new think pad. I had fire fox on my old mac that is 12 years old and near end of life. I tried to create using my email address … (read more)

I am trying to sign up to fire fox on my new think pad. I had fire fox on my old mac that is 12 years old and near end of life. I tried to create using my email address that resides on my old mac and setting up a new account with the password shown as high security password and then it asked for the code that was sent to my old mac with the email address that is the same that I'm trying to create on new think pad .I was able to get the code and when Ientered it a message appeared stating problem. I retrieved the code within3 minutes of it being sent . what do I need to do to get set up on my new think pad?

Asked by krnorton 4 days ago

my computer does not open links, when I click them

Hi Guys Here is my problem: When I click on this button, the address will not open. This happens also when click on links to activate them to open an internet page. I do … (read more)

Hi Guys Here is my problem: When I click on this button, the address will not open. This happens also when click on links to activate them to open an internet page. I do not know whether this is configured somewhere in my browser Mozilla or my computer protection McAfee program or eventually somewhere else. Have I blocked something in some program? Thank you for your help

Asked by giovanni.broccoli 1 week ago

UI scale changing after Youtube fullscreen

(sorry for my english) I recently uprgraded Firefox from 102.0.1 to 109.0.1. UI went bigger, but I already searched that I had to create ui.textScaleFactor and set to 100… (read more)

(sorry for my english)

I recently uprgraded Firefox from 102.0.1 to 109.0.1. UI went bigger, but I already searched that I had to create ui.textScaleFactor and set to 100 in about:config and to change browser.display.os-zoom-behavior to 0.

After these changes UI went normal again. Except one case: when I go to youtube and go fullscreen, then when I go back from fullscreen, my UI is going to bigger again - despite ui.textScaleFactor is 100 and browser.display.os-zoom-behavior is 0.

I need to restart Firefox and after restarting everyhing is normal (UI is not big).

The problem is: UI is going to bigger after youtube fullscreen and I need to restart the browser to go back to normal.

Asked by axel123 1 week ago

Last reply by axel123 6 days ago