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ChatGPT no longer gives any response in firefox

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and i… (read more)

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and incognito. Nothing works.

When opening in Chrome, it works as always. Same computer.

Asked by alyndra 3 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved

Firefox crashes while using Windows magnifier

Hello: I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and… (read more)

Hello:

I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and all the sites I am using freeze. The entire screen fades out, and an hour glass shows up. But nothing happens after that. I have to go to the task manager and close Firefox, then start it up again.

I checked for Windows updates and everything is current. I am using Windows 10.

How can I fix this?

Asked by Virginia Small 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on … (read more)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

Asked by lmacri 6 days ago

Answered by MarkRH 6 days ago

  • Solved

How to completely disable website translation?

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone kn… (read more)

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone knowing more than a single language. No extensions related. I need to completely disable that. My firefox is up to date: 118.0.1 (64-bit).

Thank you Arturo

Asked by arturoshaw 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

WebGL

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error: Error: Failed to initialize WebGL … (read more)

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error:

Error: Failed to initialize WebGL

TypeError: DE is undefined.

But I can open this same website map in Google Chrome browser with no problem. What changed in Firefox and how do I fix it. And why do I need to fix it, since it all works fine in Chrome

Thanks a bunch,

Mike

Asked by Mike Marshall 2 weeks ago

Answered by Mike Marshall 1 week ago

  • Solved

Bookmarks Tool Bar

Hi, my bookmarks toolbar doesn’t show when I launch Firefox. They always use to. When I click on View>Toolbar>Bookmarks Toolbar>Always Show - the Bar shows. When… (read more)

Hi, my bookmarks toolbar doesn’t show when I launch Firefox. They always use to. When I click on View>Toolbar>Bookmarks Toolbar>Always Show - the Bar shows. When I click on any bookmark the bar disappears. If (in new window) I click on View>Toolbar>Bookmarks Toolbar>Always Show - the bar appears, when I then open new tab it does not show on new tab and when I click back to previous tab bookmarks are gone.

I have restarted W10 PC, no change.

Hope you can help, many thanks, David

Asked by davidmedcalf1 3 days ago

Answered by zeroknight 3 days ago

  • Solved

Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (read more)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Asked by kit 3 months ago

Answered by zeroknight 3 months ago

  • Solved

Can't access multiple websites - 403, access denied etc

Since yesterday I can't access multiple websites like Spotify, Reddit, Google Drive etc on my desktop computer anymore. I don't know why and I didn't change anything over… (read more)

Since yesterday I can't access multiple websites like Spotify, Reddit, Google Drive etc on my desktop computer anymore. I don't know why and I didn't change anything over night. It also works fine in Microsoft Edge.

Reddit shows the "whoa there, pardner" error, spotify shows 403 error, Google Drive says my browser (Firefox 120.0) isn't supported and others are simply unavailable. At the same time Google looks off and Twitch is just a huge loading screen.

I cleared all the data (cookies/cache), but that didn't help.

I had this reddit error a few weeks ago already, but it disappeared on its own. However it was only reddit that was affected.

Asked by LostButSeeking 3 months ago

Answered by Terry 3 months ago

  • Solved

Firefox freezes in family tree window in Ancestry.com

I have been running "Ancestry.com" on Firefox" for a number of years without any issues. The last few weeks if I open Ancestry to a window that shows a family tree the wi… (read more)

I have been running "Ancestry.com" on Firefox" for a number of years without any issues. The last few weeks if I open Ancestry to a window that shows a family tree the window freezes and I get a notice that says "This window is slowing down your browser" and it gives me a button with a "Stop" option. When I click the button the window unfreezes for one click and freezes again. This only happens in a "tree" window, the rest of the application works OK. I have done many of the troubleshooting steps, renew refresh, clear cache etc. with no improvement. I checked with "Ancestry" the recommend Firefox or Chrome. Trying Chrome there was no problem. My preference is Firefox as Chrome is to invasive.

I am running Windows 10 (up to date), an Asus Z87 Plus motherboard, an intel core i7-4770K cpu and a EVGA GTX 650 Ti Boost gpu with all drivers up to date. I have Firefox set as my default browser.

Please advise - Thank You John H ( jrhop@hvc.rr.com)

Asked by jrhop63 1 month ago

Answered by jrhop63 1 month ago

  • Solved

Should I invest in Advertising Ball-Socket Bearings from Habor Freight to an Audience equating to Travel-Luggage Producers?

Okay; So a super positioned photon has a 720 degree of field displacability within its' emtiness and with its' orbitals and what-not... But why does 4-Wheel luggage mov… (read more)

Okay;

So a super positioned photon has a 720 degree of field displacability within its' emtiness and with its' orbitals and what-not...

But why does 4-Wheel luggage move so much more freely; it may even be in one place while maintaining the same 360 degrees of motions that a 2-Wheeled Luggage has - while it is in a fixed direction...

But they both offer the same 360 degrees of singular direction of motion...but...if you have4 Ball-Socket Joints on the bottom of the luggage, it could be going - without axle request-response reisistancant-fixation...; in spirals about the axis which it is also 360 degree traveling in...it could cover double the distance, while only traveling half the actual linear distance...

~$4 @ Harbor Freight.

P.S. I found a glitch as I typed this - If you "Copy Image," you can Click "Add Image," then "Paste," the Image , successfully - it appeared on the display within that Folder...now it is on My desktop, but it fails to Upload, I can go and repaste - ACTUALLY replacing it on my Desktop...but it fails...


AHHHH unsupported Image Type...

You all could totally allow me to upload into an HTML6 Canvas with WASM, which I would suggest Simply Strips out the Color Positional Data; Storing it as a Binary Format - and then when you go to Display it; simply Read that Fetched Binary into a Linear Memory Sequence, as SetPixel Commands into the Canvas API...You do not REALLY need the WASM...But WebAssembly! (I guess it was the File Type.)

Asked by Volu-t-io-n-era-rit-ly 2 months ago

Answered by Volu-t-io-n-era-rit-ly 2 months ago

  • Solved

Browsing history not clearing

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes… (read more)

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes Firefox is still holding onto my browsing history.

Asked by firefox2653 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Firefox Browser - Today's Update got rid of my toolbar bookmarks

My browser was just updated today and now my Toolbar Bookmarks are missing from the toolbar. "Most Visited" with a gear is on the left and Other Bookmarks with hardly any… (read more)

My browser was just updated today and now my Toolbar Bookmarks are missing from the toolbar. "Most Visited" with a gear is on the left and Other Bookmarks with hardly anything in it is on the far right. I have to go to Bookmarks at the top to access my Toolbar Bookmarks. This is not very handy. I put the bookmarks I need all the time on the toolbar.

Bookmarks toolbar is set to "Always Show". It was fine before the update so...

Asked by RiverMiss 4 months ago

Answered by RiverMiss 4 months ago

  • Solved

Fixed - After A Bookmarks' Library [Restore] Function, Tag Bookmark Names & Folders Show Duplicated

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 b… (read more)

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 before), since I had just recently done an [Export Bookmarks] & a [Backup]. Everything seems to have gone Ok, except that for every tag, all of the bookmarks listed under the [Name] column are duplicated. When I right-click & [Show In Folder], they both show in the same folder. When going onto their folder, they are only shown once, so there are no duplicates there. When I attempt to [Delete] 1 of the 2 duplicate entries they both get [Deleted], so I can only conclude that they are 1 in the same. But the question remains, "How can I fix this duplicate condition?"

Another related & interesting behavior is that, from any bookmark folder where you can clearly see there are no duplicated bookmarks, when you do a [Search] from the top-right-hand search-box, the "results" are also "duplicated", although you might need to sort them by clicking on the [Name] column control. So, I can go to any bookmark folder & clearly see that there are no duplicate bookmarks, but when you do a [Search], that's when you get duplicate entries. That leads me to believe that this is the result of the [Search] function, & thus for some odd reason the [Search] is generating "duplicate entries". And then perhaps, both the [Tag]s & the [Search] function are related.

Also, this "duplication" does not happen on newer added bookmarks, after the [Restore] was executed, & it's only a phenomenon that affects those bookmarks that were saved by the Bookmarks' Library [Backup] function, & thus this anomaly was introduced by the [Backup].

Actually, I just realized the problem is more complicated than I thought. The reason any search results in "duplicate bookmarks" is because there are 2 sets of folders, 1 set above the other, & if you don't scroll down all the way you won't see it. So that's why there are actually "2 Sets Of Bookmarks", because there are "2 Sets Of Folders", 1 above the other. The problem is that when you delete any "Duplicate Bookmark" you delete them both, & not just 1 of the 2 bookmarks.

I wonder if it would work, to "Delete All Bookmarks" & then do a [Restore]?

Could "Mozilla Support" answer that?

Don't know why every time I attempt to [Post A Reply] & get an "Error",... So I'm going to post my reply right here,...

Fix: (2024-02-19) Of course, I did some testing before I concluded what was the best approach, but since I noticed all of the "Bookmarks Folders" were duplicated under [Bookmarks Menu], an easy fix is to go to the "bottom duplicated folder", right on top of the [Other Bookmarks] folder, & "Select It" (by clicking on it) & [Delete] it (w/ the [Delete] key on your keyboard). Do this 1 by 1, until you reach the "bottom folder" of the bookmarks' folder you certainly don't want to delete. Close Firefox & then reopen it - to make sure Firefox takes care of any garbage-collection. Then do your Bookmarks' Library [Export Bookmarks To HTML] followed by a [Backup], & you are good to go.

Actually, I don't know what introduced the error. Don't know if it was Firefox's [Restore] function, or it could have been me (by accident) w/ some "unnoticed & unexpected" move of the mouse/trackball, which accidentally duplicated all of the folders w/o me noticing, & that is why all of the "Bookmarks" were "duplicated".

Happy Firefox Browsing,...

Asked by Jimmy 1 week ago

Answered by Jimmy 5 days ago

  • Solved

Double scrolling since v117.0

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Fir… (read more)

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Firefox v116.0 to make sure and confirmed it was scrolling less with the previous version. I found a setting "mousewheel.system_scroll_override.enabled" set to 'true' by default. Switching to 'false' fixes the scroll amount, but when I was back on v116.0 I checked that setting there and it was also set to 'true' by default, yet no double scrolling. So I have no idea what could cause this issue. Maybe something was 'fixed' with this setting and now it's applied correctly? Or should nothing change with scroll amount when updating from 116 to 117?

Asked by guniu 5 months ago

Answered by zeroknight 5 months ago

  • Solved

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (read more)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Asked by raem.kauai 5 months ago

Answered by raem.kauai 5 months ago

  • Solved

Cannot Login To Some Websites Using Firefox

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up th… (read more)

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up the browser to a point the I have to go to the Task Manager to stop the FireFox process. I have restarted my computer and refreshed FireFox. I have scanned my computer for malware using Norton 360, Malwarebytes, MSERT, and Windows Defender and all negative. I am having no trouble signing in to a site like https://my.account.sony.com using Edge but using FireFox now is impossible. This needs to be fixed.

Asked by new_aged2perfection 3 months ago

Answered by new_aged2perfection 3 months ago

  • Solved

Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (read more)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Asked by Adrenoreceptor 1 month ago

Answered by Adrenoreceptor 1 month ago

  • Solved

403 error Firefox only

I am running Firefox 118.0.2 64 bit on windows 10 22H2. For one particular website I get a 403 error on Firefox, the site opens normally on Edge. I do not have any add … (read more)

I am running Firefox 118.0.2 64 bit on windows 10 22H2. For one particular website I get a 403 error on Firefox, the site opens normally on Edge. I do not have any add ons or extensions that block websites. I have cleared cache and cookies and tried to open the site in troubleshooting mode, no luck. I have also disabled BitDefender, same results. Any suggestions are appreciated.

Asked by zenkerlinda 4 months ago

Answered by cor-el 4 months ago

  • Solved

Mozilla isn't able to download anything larger than 1GB files

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed t… (read more)

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

Asked by Chorsa Alterna 3 months ago

Answered by cor-el 3 months ago

  • Solved
  • Archived

NBA Games won't load in firefox . they work fine though in chrome and edge

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , whe… (read more)

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , when I click watch nothing happens. it stays in the same page and the same layout

Asked by . 2 years ago

Answered by cor-el 2 years ago