Showing questions tagged: Show all questions
  • Solved

Edit PDFs with Firefox

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the ma… (read more)

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

Asked by sunny-day-13 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

One of my Firefox fonts is not right

seems like firefox is not understanding a font and instead its using - caption so I cant read any of my shortcuts . see attachment . how do I change this … (read more)

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Asked by paulvan36 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Scrolling with the mouse wheel doesn't work.

Hi! I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs. If I switch to Safe Mode, the scrolling wheel works. But if I switch b… (read more)

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

Asked by izmai1 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Google sign in pop-up.

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. … (read more)

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

Asked by njbetavirp1 1 month ago

Answered by njbetavirp1 1 month ago

  • Solved

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 1 month ago

Answered by pitbulls9 1 month ago

  • Solved

is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (read more)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Asked by Aivory 3 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox does not read system proxy settings on Ubuntu linux

i am using latest firefox (106.0.5, snap) in ubuntu 22.10 64 bit. i have set ubuntu network setting to manual and have set socks proxy there (socks host: 127.0.0.1 port: … (read more)

i am using latest firefox (106.0.5, snap) in ubuntu 22.10 64 bit. i have set ubuntu network setting to manual and have set socks proxy there (socks host: 127.0.0.1 port: 2345). while other browsers can connect through system socks proxy, firefox is unable to connect it. i have changed and tested different configs in firefox network menue but no one was helpful. i have also try to solve the problem using foxyproxy addins but it does not correct as expected. sometimes it connects and many time it does not. what is the firefox problem with socks proxy? how can i solve that? thx.

Asked by MrAli 4 months ago

Answered by MrAli 4 months ago

  • Solved

Firefox is not asking where to save downloads.

I am having the identical problem as this person was. https://support.mozilla.org/hsb/questions/1370443 I'm using Windows 11, Firefox 106.0.3. I have already selected… (read more)

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Asked by Oh Good Grief! 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Multiple speakers - one not visible in Google Meet but

I have two audio devices for audio output (speakers) on my PC. One is for music and the other is a Jabra device for conferences. When using Google Meet, only one of the d… (read more)

I have two audio devices for audio output (speakers) on my PC. One is for music and the other is a Jabra device for conferences. When using Google Meet, only one of the devices is available to me (the music speakers). What is strange is that when I am using Zoom or Teams both devices are available and selectable.

Echo cancellation would be better if I could use the Jabra device for Google Meet calls.

I am using Firefox / Windows 11 (Version 10.0.22621 Build 22621).

Thanks in advance!

Asked by constantine1 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Amazon login will not work using Firefox

Amazon Sign-in problem started on 10-15-22. Amazon does not accept my password and asks me if I would like to receive a text message for verification. There is no yes or … (read more)

Amazon Sign-in problem started on 10-15-22. Amazon does not accept my password and asks me if I would like to receive a text message for verification. There is no yes or no selection displayed. I select resend text and I am given a telephone number for Amazon customer service. I go thru a 15 minute security verification process and Amazon tells me if I do not answer any questions correctly, they will cancel my account. On the 2nd time I contacted Amazon, I was told to use Crome browser and not to use Firefox.

This problem happens with my personal computer (windows 10) only. My Android phone using the Amazon app works with no problems. I can also use Crome browser on my computer and Amazon works fine.

Any suggestions ? Thanks

Asked by bobelmore1 5 months ago

Answered by bobelmore1 5 months ago

  • Solved
  • Archived

Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 6 months ago

Answered by Hami 6 months ago

  • Solved

Edit cookies resend in new panel

[Devtools] You have been enabled new edit and resend panel by default, its a panel won't allow users edit some fields of headers. However, in the old panel, we can do wha… (read more)

[Devtools] You have been enabled new edit and resend panel by default, its a panel won't allow users edit some fields of headers. However, in the old panel, we can do what ever we want, like modify the cookies of the new request. I wonder why you just disabled those fields? Are there any settings I can set to make those fields editable? It's a really bad design for developers who definitely will need to edit those protected headers.

Asked by scruelt 3 days ago

Answered by cor-el 3 days ago

  • Solved

How do delete search bar (which I did not install) on the bottom of the page?

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to… (read more)

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Asked by cuerpok 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

When I press the "A" key, Firefox identifies it as a shortcut?

For the past few months I've been starting to have some trouble with other sites that I go onto. For example, on Google if I try to search something that has 'a' in it, i… (read more)

For the past few months I've been starting to have some trouble with other sites that I go onto. For example, on Google if I try to search something that has 'a' in it, it ignores the rest of my query and searches up everything leading up to the A. Even just pressing A it's almost like it's acting as a mouse-click, but this problem only seems to be occurring on Firefox, nothing else.

What's going on?

Asked by n1log 4 days ago

Answered by cor-el 4 days ago

  • Solved

Suddenly my email from yahoo (my address==> [edited[ @att.net) is GOING INTO TRASH. What'up ? I made NO changes to filters.

Suddenly my email from yahoo (my address==> [edited] @att.net) is GOING INTO TRASH. What'up ? I made NO changes to filters. Answer =>> Why does this happen… (read more)

Suddenly my email from yahoo (my address==> [edited] @att.net) is GOING INTO TRASH. What'up ? I made NO changes to filters.

Answer =>> Why does this happen? AND Answer =>> How to fix?

Thank you

Asked by starnovaco 4 days ago

Answered by Paul 4 days ago

  • Solved

Blue Teardrops appear

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn… (read more)

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

Asked by TampaBay 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Locked

Last Pass not autofilling in Firefox

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with… (read more)

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with Firefox within the last week or so. Any help would be appreciated.

Asked by fishemail8 5 days ago

Last reply by Paul 5 days ago

  • Solved

Can NOT get on ebay.com URL

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth … (read more)

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth and the site never opens up. So, I figured that they were having internet issues and just kept trying. Well, it's still not working so I'm trying to find out why. I have my FF set up for the address bar to be "just that" and a separate search window in the tool bar. After trying all kinds of things that did "not" work, I changed my choice of search engine to "ebay" and when I typed ebay in the search window the sight came up with me all signed on (because I leave myself signed on) and everything seems to be working as normal. But, I don't want "ebay" for my search engine and I don't want to have to sign on to ebay that way. What has happened to cause this and how can it be fixed?

Asked by donP22 6 days ago

Answered by donP22 5 days ago