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  • Solved

Audio cut-off

Hi! so I installed Kubuntu 20.10 after using it 'directly from the cd' for some time. since, all data would be lost every time i restart, i would keep a copy of a '.mozil… (read more)

Hi! so I installed Kubuntu 20.10 after using it 'directly from the cd' for some time. since, all data would be lost every time i restart, i would keep a copy of a '.mozilla' file i would find in the system. Everytime i start the OS, i would first create a folder and copy paste it, so firefox would start right where i left it off. this worked, until i decided to make Kubuntu permanent. at first things were going good, but after sometime, my OS would stop recognizing my headphones and audio port completely. at first i blamed it on my OS and went about doing somethings here and there to adjust by. but looking back, i had installed some DRM to play some video on the net. so in a desperate fix, i replaced the current .mozilla file with a backup i had. the thing worked like a charm and my audio was fixed and everything was going ok, except for the occasional fixes so that my OS would channel the audio to the right output. that is, until the problem rise again! this time, i hadn't installed anything like i did previously, so i replaced the .mozilla file again and it worked! but i can't keep doing this and i had also faced the same problem in my windows, resulting my change in OS in the first place (I think its the same issue, because whatever i did didn't fix it and windows is more sophisticated that i wouldn't know). I don't know if this much info is too much or too less or that if i should post this here or in any other forums, but i would really appreciate it if i got a solution! Thankyou!

Asked by Vulpa 5 days ago

Answered by Vulpa 1 day ago

  • Solved

Deleting address bar search

God morning, looking for help to find a way back to the old search method i.e. I want the search to be done in my Google/Bing/etc-search bar in the middle of the screen … (read more)

God morning, looking for help to find a way back to the old search method i.e. I want the search to be done in my Google/Bing/etc-search bar in the middle of the screen instead of in the address bar. Firefox 93.0 (64), Win 10 Thanks for your help in advance! Henrik

Asked by henrik.thk@gmail.com 5 days ago

Answered by henrik.thk@gmail.com 5 days ago

  • Solved

Firefox defaults to an old email account that I have not access to

Hi There, I am not able to access my gmail account on FF. It keeps defaulting to an old employment email that I have no access to. This happens if I type "gmail.com" in… (read more)

Hi There, I am not able to access my gmail account on FF. It keeps defaulting to an old employment email that I have no access to.

This happens if I type "gmail.com" into the FF web-browser OR if I click on the pinned Thumbnail in a new window with FF. This issue means that I have to use another (different) browser and I want to use FF due to the integrity of the site and the mission is stands for.

How do I remove the "old" email so that I can log into my gmail using FF?

Can anyone help me resolve this issue? - thank you, Kate

Asked by kateinasia 5 days ago

Answered by FredMcD 5 days ago

  • Locked

How to reload icon (favicon) of specific Bookmark

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1353550. Please follow up there, thanks.] I have problems in some favicon of bookmarks. (Wrong favic… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1353550. Please follow up there, thanks.]

I have problems in some favicon of bookmarks. (Wrong favicon) How can i reload favicon of a specific bookmark? There is an extension for this job : [https://addons.mozilla.org/en-US/fire.../|CheckMarks] But this extension has no option to reload favicon of bookmarks individually for force firefox to reload favicon of a specific bookmark! Please give me a solution on this. In some years ago there was an extension with name favicon reloader. It was ok. But does not exist anymore.

After reinstalling Firefox (to new 64-bit version), I've lost all of my favicons. I'm seeing that only way to get them back is to individually select each bookmark. Is there a way to get the bookmarks to go and automatically download their favicons so my bookmarks will be repopulated again?

Asked by Vortex.Cubes.CEO 5 days ago

Last reply by Vortex.Cubes.CEO 5 days ago

  • Solved

Security when taking PC to repair shop

I only use Firefox as my PC browser. I always run in private mode, so all cookies etc are deleted. I have about 100 login passwords saved, but use a FF primary password. … (read more)

I only use Firefox as my PC browser. I always run in private mode, so all cookies etc are deleted. I have about 100 login passwords saved, but use a FF primary password. The PC is protected at startup with the standard pin code. I never save personal data such as credit card details or addresses. Can I be confident that if I take the PC to a repair shop and leave it there it will be safe? Is there anything else I can do to make things more secure in the event of repair, or PC being stolen?

I also have MS Edge on the PC (can't seem to delete it) but all personal data is deleted.

Thanks in advance.

Asked by Rob 5 days ago

Answered by FredMcD 5 days ago

  • Solved

If the vertical image is long, scroll down and it will be black and the image will not be visible.

If the vertical image is long, scroll down and it will be black and the image will not be visible. Only version 93 has bugs. If you left-click the mouse in the space next… (read more)

If the vertical image is long, scroll down and it will be black and the image will not be visible. Only version 93 has bugs. If you left-click the mouse in the space next to the image, the image will appear again. But if I keep scrolling down, it's just black again.

Sites that do not look normal in version 93: https://quasarzone.com/bbs/qe_event/views/5626557

Asked by jaedoly79 5 days ago

Answered by jscher2000 5 days ago

  • Solved

No Web Page Loads When Firefox Is Open

Hi. I Have a Dell Latitude E6430ATG and I am running Windows 10 and I loaded a 2016 version of MS Office and suddenly Firefox shows no pages -- everything is white except… (read more)

Hi. I Have a Dell Latitude E6430ATG and I am running Windows 10 and I loaded a 2016 version of MS Office and suddenly Firefox shows no pages -- everything is white except for the address bar and, when I try to open any web pages, tabs at the top of the page. Any web page (as supposedly indicated in the address bar) is completely blank -- just white space. The "Open Application Menu" button is there and I get the drop down menu, but the only things I can access are Bookmarks, History, More Tools and Help. Cannot access Passwords or Add-ons and themes. I did a Malwarebytes search and found no problems. I uninstalled everything (Firefox and Mozilla Maintenance Service), deleted both files/folders, and, using MS Edge (which does load all web pages), downloaded a new Firefox Installer and, supposedly, Firefox went through the installation process and said it was installed. I clicked on the con on my desktop and Firefox open with same result -- address bar and (once I type in or select a suggested web address) tabs at top, but no web pages load and Open Application Menu only gives me access to Bookmarks, History, More Tools and Help. I am stumped. Is there anything in Windows I need to disable/enable to get my example of Firefox to work? If you need more info to suggest solutions, just ask. I am no tech wizard, so please be patient. Thanks.

Asked by silberfile1 5 days ago

Answered by FredMcD 5 days ago

  • Solved

Textual access to Security

When I open the Security page, it shows 'about:preferences#security' in the address bar, but when I paste the same string 'about:preferences#security' into the address b… (read more)

When I open the Security page, it shows 'about:preferences#security' in the address bar, but when I paste the same string 'about:preferences#security' into the address bar, it does not open Security, but instead a Google Search Result page. Is there a text string that will open Security ?

Asked by Sebastian42 5 days ago

Answered by cor-el 5 days ago

  • Solved

Printing leaves out text or is overlaid on other text

This is a problem unique to Firefox. Even a page that's been supposedly formatted for printing turns out with missing text or text overlaid on other text. And it's a prob… (read more)

This is a problem unique to Firefox. Even a page that's been supposedly formatted for printing turns out with missing text or text overlaid on other text. And it's a problem that has been occurring over many iterations of the Firefox browser.

Here's an example that prints fine in Edge and Chrome: https://www.allrecipes.com/recipe/220867/falafels-with-yogurt-dill-sauce/?printview

What is the problem, and why can't/won't Firefox fix it?

Asked by 777bb 5 days ago

Answered by jscher2000 2 days ago

  • Solved

SCREENSHOT NOT WORKING IN VERSION 93.0

Hello, i am having problems resolving or finding some answers on my newly updated mozilla since i turned on the (automatic update). Now im on Version 93.0 and it is the l… (read more)

Hello, i am having problems resolving or finding some answers on my newly updated mozilla since i turned on the (automatic update). Now im on Version 93.0 and it is the latest, also observed that my screenshot was gone lately. The screenshot tool was very helpful to me. What should i do now? Should i wait for another update? Thank you

Asked by ardennapalla 6 days ago

Answered by jscher2000 5 days ago

  • Solved

Can't log into bank account site

I can no longer log onto my bank's website, Schoolsfirstfcu.org. When I enter that site name in Firefox I get a message stating: SchoolsFirst Federal Credit Union websit… (read more)

I can no longer log onto my bank's website, Schoolsfirstfcu.org. When I enter that site name in Firefox I get a message stating: SchoolsFirst Federal Credit Union website is currently unavailable.

We are working to bring the system back up as soon as possible.

We sincerely apologize for any inconvenience that this may have caused.

I can access the site by using Google Chrome or Microsoft Edge, but not Internet Explorer. What could the problem be when using Firefox?

Joe Rowland

Asked by joseph-rowland 6 days ago

Answered by FredMcD 5 days ago

  • Solved

Minimize, resize and close icon not being integrated into Firefox window

Hi, since the new, yet discussed, Firefox Browser update I've had a problem with the minimize, resize and close buttons on the top right corner of the Firefox window on m… (read more)

Hi,

since the new, yet discussed, Firefox Browser update I've had a problem with the minimize, resize and close buttons on the top right corner of the Firefox window on my laptop. My problem is that those buttons are not integrated into the Firefox window itself.

What I mean is that to accommodate those buttons there is a white long bar all across the top part of the window with the "XXX site - Mozilla Firefox" title at the left and the "_ ⬜ X" icons on the right, while on my Desktop version those buttons are well integrated into the black (my theme color) part of the Firefox window, being at the same height as opened tabs (the said position of the icons on my desktop is represented by the white rectangle drawn on the attached picture (red lines are censored bookmarks and information)).

Is there a way to get rid of that white top strip and integrate the minimize, resize and close buttons in the Firefox window itself?

Thanks very much in advance for any help or reply!

Lorenzo

Asked by Lorenzo 6 days ago

Answered by Typo3000 6 days ago

  • Solved

Paypal will not load

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "wai… (read more)

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "waiting for c.paypal.com" then nothing happens. Going in again I sometimes get the verification pictures to prove I am not a robot, but then the same thing occurs. I have cleared cache and data, refreshed Firefox, re-entered Paypal login details, checked Firefox is latest version, disabled AntiVirus, checked tracking protection is standard, turned off AdBlocking extension for that page but nothing works. Using Opera browser Paypal opens immediately. So what's the issue here Mozilla? Any fix?

Asked by Richard 6 days ago

Answered by Richard 5 days ago

  • Solved

Firefox 93.0 causing graphic resolution issue in Facebook - Candy Crush - Win10 PC

Facebook - Candy Crush - Win10 PC game image and text is brighter - less vibrant and fuzzy in latest Firefox 93.0 version. Confirmed by downgrading back to 92.0.1 and gam… (read more)

Facebook - Candy Crush - Win10 PC game image and text is brighter - less vibrant and fuzzy in latest Firefox 93.0 version. Confirmed by downgrading back to 92.0.1 and game was crisp and clear again. Went through all the recommended trouble shooting basics - clear cash and history, check Firefox settings = no improvement. First screen shot below is 93.0 Second screen shot is 92.0.1

Asked by PlatonicSolid 6 days ago

Answered by cor-el 1 day ago

  • Solved

Missing X in Bookmarks search box FF93

I use the sidebar to see my bookmarks on the left side of the screen. When using the Search bookmarks box there used to be an X on the right side to clear the search sett… (read more)

I use the sidebar to see my bookmarks on the left side of the screen. When using the Search bookmarks box there used to be an X on the right side to clear the search setting. That X is now gone which means I now have to close & reopen Bookmarks to clear the box. I believe this issue started with version 93 but I can't say for sure if it worked in version 92.

Asked by rw330i 6 days ago

Answered by jscher2000 6 days ago

  • Solved

Copying text

My default browser is DuckDuckgo via an addon in Firefox. When I want more information about a subject in which I have been reading about and use copy function ,e.g. LIME… (read more)

My default browser is DuckDuckgo via an addon in Firefox. When I want more information about a subject in which I have been reading about and use copy function ,e.g. LIMESCALE INHIBITOR and then put it in a search bar it is just showing INHIBITOR i.e.misses off the first word of anything I copy. When I go direct via DuckDuckgo it works perfectly. It used to work OK on DuckDuckgo via Firefox but now it doesn't

Asked by GrandadJohn 6 days ago

Answered by GrandadJohn 5 days ago

  • Solved

Importing Baaokmarks from Google

Hi. I tried to import my bookmarks from Google to Firefox (on a Mac) as per the instructions but no joy. I followed the process and at the end it says that the process wa… (read more)

Hi. I tried to import my bookmarks from Google to Firefox (on a Mac) as per the instructions but no joy. I followed the process and at the end it says that the process was successful, but when I look in the Manage Bookmarks area (and everywhere else), the bookmarks are not there. Help please.

Asked by baldrick08 6 days ago

Answered by Bithiah 4 days ago

  • Solved

could not install Update 72.0.2 on 10/9/21. (Patch Apply Failed

Could not install Update 72.0.2 on 10/9/21. (Patch Apply Failed) The results says that the update was installed, but it wasn't because the patch apply failed. Please fix … (read more)

Could not install Update 72.0.2 on 10/9/21. (Patch Apply Failed) The results says that the update was installed, but it wasn't because the patch apply failed. Please fix it and let me know when it is fixed at AAN3@comcast.net. Thanks, BJ

Asked by AAN3 6 days ago

Answered by FredMcD 6 days ago

  • Solved

Firefix 93 No "Send Tab" Option, Unable to See Synced Tabs

I've just set up Firefox Sync, but it is only working one way. I can see my computer's tabs from my phone but I cannot see my phone's tabs from the computer - if I use th… (read more)

I've just set up Firefox Sync, but it is only working one way. I can see my computer's tabs from my phone but I cannot see my phone's tabs from the computer - if I use the quick access "Show tabs from other devices" it just spins a loading wheel with "Syncing".

Also, the "Send Tab" option when you right click a tab does not appear at all. Sending a tab from the phone to computer does not result in anything appearing on my computer.

Everything is set to sync on both devices, and I have tried to sync it manually. Both versions are up to date.

Asked by jas57 6 days ago

Answered by cor-el 6 days ago