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How I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it. Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pag… (read more)

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Asked by Philip47 2 years ago

Answered by Philip47 1 year ago

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A new zoom level in Firefox

I look for the smallest zoom possible on the Firefox settings to suit my eyes and I don't find it, there's 67% and 80%. 67 is too small and 80 too big. Unlike other brows… (read more)

I look for the smallest zoom possible on the Firefox settings to suit my eyes and I don't find it, there's 67% and 80%. 67 is too small and 80 too big. Unlike other browsers who offer 75% of zoom level, I really want it on Firefox too! If this could come up, it'll look pleasing!

Asked by G550 2 years ago

Answered by cor-el 2 years ago

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after installing the extension video downloadhelper it's impossible to uninstall

i've tried everything, safe/troubleshoot mode, manually uninstalling and even refreshing firefox in normal or safe mode, the extension has the "Can't be removed" button … (read more)

i've tried everything, safe/troubleshoot mode, manually uninstalling and even refreshing firefox in normal or safe mode, the extension has the "Can't be removed" button the profile directory (/home/xxx/.mozilla/firefox/v6kxe18l.default-release-1648663005215/ for me) don't have a extension folder after refreshing firefox, when booting up i immediately get the extension reinstalled

This is clearely skooky behavior in my opinion and I really don't want this extension

Asked by Kylianalex 1 year ago

Answered by cor-el 1 year ago

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Add Files to "Files and Applications" to be asked wether to save or to open with...

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file t… (read more)

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file types (e.g. GPX) are not listed under Settings --> General --> Files and Applications, so that I could assign them to a program or specify that they should always be asked. And I can't add these files somehow... I have also deleted the file "handler.json" in the profile folder, hoping to be asked then. But that doesn't happen. GPX files, for example, are assigned to the GSAK program in the system - but Firefox just wants to save them and doesn't offer the option to open them directly in GSAK. Does anyone know advice how I can get Firefox to give me the choice? Thanks a lot.

Asked by Oliver 1 year ago

Answered by AliceWyman 1 year ago

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Top 5 lines on FF web pages are TINY (98.0.2)

FF 98.0.2 - just updated. Top five lines of FF are TINY - using the ZOOM function only enlarges the body of the webpage, not the top five lines, FF logo, menu bar,’ Bookm… (read more)

FF 98.0.2 - just updated. Top five lines of FF are TINY - using the ZOOM function only enlarges the body of the webpage, not the top five lines, FF logo, menu bar,’ Bookmarks Toolbar, etc. All previous suggestions have been to use Zoom control or to adjust size in about:config. That is ignoring the problem. Some answers claim the problem is in system settings. However, this is a brand new out of the box computer, when I use the Microsoft Edge installed on it, the corresponding lines of that browser are functional, not microscopic, so I KNOW MOZILLA CAN DO BETTER. PLEASE DO!!! I'm not the only person going blind and crazy trying to read the top five lines and getting bad suggestions (though thank you all for trying.) I have another computer running FF 93.0 and I'm not updating that one until the latest version is fixed. Please see two pix taken at 240% zoom, both screen resolutions the same, 1366x768. It is clearly seen that the test on ver 93.0 is larger than on 98.0.2. And just for giggles, a shot of MS Edge...look at the size of the top lines. (I've done a ton of troubleshooting in my career. Something's not right.)

Asked by rlizzie 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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List of downloads

Recently (probably after an update) Firefox starts showing my list of downloads automatically and unwanted after each download. So I want to download a few MP3's from a w… (read more)

Recently (probably after an update) Firefox starts showing my list of downloads automatically and unwanted after each download. So I want to download a few MP3's from a website. I click on one, select the download option, and when it is done downloading a drop down display comes down from the Menu bar showing my last downloads. Obviously, as I download more, this list gets longer. I know I can make the list disappear by clicking anywhere on the screen, but it is an extra click to get rid of a feature I don't want. How do I turn that off?

Asked by David 1 year ago

Answered by Terry 1 year ago

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New Tab "+" at right end of tabs has disappeared

I always relied on the "+" at the right end of tabs to get a New Tab, but it's disappeared, won't come back on reboot, doesn't seem available as a customization. It's no… (read more)

I always relied on the "+" at the right end of tabs to get a New Tab, but it's disappeared, won't come back on reboot, doesn't seem available as a customization. It's not the greatest problem in the world but it is annoying when handy shortcuts disappear!

Asked by almagary 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to remove 'contributor' and Mozilla news splashes at the bottom of the homepage?

When ever I start firefox, I receive two lines at the bottom of the home page - the first is a news feed (from Mozilla) and the second is a 'contributors' shout out. I've… (read more)

When ever I start firefox, I receive two lines at the bottom of the home page - the first is a news feed (from Mozilla) and the second is a 'contributors' shout out. I've unchecked all the appropriate boxes in settings, and still no help. I've gone into about:config and ensured they are removed.

Any suggestions? Thanks in advance.

Asked by Mark.H 1 year ago

Answered by cor-el 1 year ago

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Option to use Gmail for mailto: links has suddenly vanished from Settings

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, seve… (read more)

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, usually after updating Firefox, IIRC.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

See attached images.

I am running v98.0.2 on Win 10 Pro.

Asked by bjkeefe 1 year ago

Answered by bjkeefe 1 year ago

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Firefox closes my open tabs when I exit

I have the Startup checked, to Open previous windows and tabs, but when I close Firefox, all tabs are closed. I have "Remember history" selected under History. Under "Coo… (read more)

I have the Startup checked, to Open previous windows and tabs, but when I close Firefox, all tabs are closed. I have "Remember history" selected under History. Under "Cookies and Site Data" the box that says, "Delete cookies and site data when Firefox is closed" is unchecked. See uploaded images.

Asked by netxconsulting 1 year ago

Answered by netxconsulting 1 year ago

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I can't disable the firefox.pdf "app".

Emails with .PDF attachments have the Firefox logo on them and are opened by the Firefox.PDF "app". I want it totally disabled. I don't want to ever see it again. I h… (read more)

Emails with .PDF attachments have the Firefox logo on them and are opened by the Firefox.PDF "app". I want it totally disabled. I don't want to ever see it again. I have wasted two hours trying to figure out how to just use Adobe .PDF.

For downloads I have made the selection to use Adobe.PDF. That works.

Any help would be appreciated.

Asked by twotinears 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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Mozilla Firefox ver. 50 not prompting user to install Java plug-in for legacy website

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadshe… (read more)

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Asked by kris.robinson 1 year ago

Answered by kris.robinson 1 year ago

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Firefox automatically downloading files instead of asking

After a forced update, firefox stopped giving the popup that lets you choose what to do with the file. A temporary fix is to go into options and set "Always ask you wher… (read more)

After a forced update, firefox stopped giving the popup that lets you choose what to do with the file.

A temporary fix is to go into options and set "Always ask you where to save files", however this is clunky, and much much slower, so is there any way to get this popup back?

If not, then i will have to migrate to a different browser for safety, since this new "Feature" can be easily abused by hackers and malicious websites.

Asked by cvfnfyltcglvwjgzve 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Extensions won't auto-update

I have at least one extension that has had a later version than what I have for days and firefox is not updating it even though everything is set to auto-update. i hate … (read more)

I have at least one extension that has had a later version than what I have for days and firefox is not updating it even though everything is set to auto-update. i hate to have to uninstall/reinstall it since I will lose all the settings I have in place. Any ideas?

The developer says firefox is just waaay behind on extension updates and it isn't their fault.

Asked by mshirley1964 1 year ago

Answered by mshirley1964 1 year ago

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Using mouse wheel scrolling to zoom out of images causes them to zoom too far out

Like the title says, whenever I try to zoom out of an image to make it smaller, it causes the image to zoom out very far in just one scroll "tick". To be more specific, … (read more)

Like the title says, whenever I try to zoom out of an image to make it smaller, it causes the image to zoom out very far in just one scroll "tick".

To be more specific, I'm talking about just scrolling (not using ctrl+scroll). An example would be with Piskel.com where you simply use the scroll wheel to zoom the canvas.

Zooming in is perfectly fine, but when I try to zoom out it seems to zoom out by 3 or 4 ticks. On some websites, such as Piskel, it even it zooms the image out all the way making it very small and impossible to see (It does it with just one scroll tick).

My question is if there is a way to change or fix the zooming, making things zoom out more incrementally. (I recently switched from Chrome which didn't have this problem)

Asked by h0td0gg3r 1 year ago

Answered by jonzn4SUSE 1 year ago

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Exceptions to deleting cookies upon exit

Hi, I normally delete all history, including cookies, each time I log out of Firefox 99.0. I have two sites for which I would like to keep cookies. I entered them as e… (read more)

Hi,

I normally delete all history, including cookies, each time I log out of Firefox 99.0. I have two sites for which I would like to keep cookies. I entered them as exceptions, but each time I log out those exceptions are lost.

Is there any way I can those specific cookies?

Thank you.

Asked by crl4242 1 year ago

Answered by cor-el 1 year ago

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Have plugin/addon injection issues

I had a simple plugin working which I created for my university dissertation , it suddenly stopped working roughly about one week ago and now even the default firefox sta… (read more)

I had a simple plugin working which I created for my university dissertation , it suddenly stopped working roughly about one week ago and now even the default firefox starter plugin and demo example will not run or inject a file. I have tried running them on two seperate systems and tried both nightly, beta and regular firefox. Also tried running them on unbutu and windows machines with the same issue. Has anything changed reclently on how plugins are handled? Any suggestions/help would be greatfully appriciated

Asked by tomtrkd 1 year ago

Answered by FredMcD 1 year ago