• Solved

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 5 days ago

Answered by Sean Thomas 15 hours ago

  • Solved

Yahoo Searches Opening in New Tab After Update

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens t… (read more)

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens the search results in a new tab. It didn't use to do this, but I can't find any Firefox option to make the searches stay in the existing tab. Can anyone help with this? I don't think it's Yahoo's settings, because I'm not signed into it. It seems like the Firefox update created this new behavior.

Asked by FireFoxFan1 1 month ago

Answered by zeroknight 3 weeks ago

  • Solved

PG&E (PGE) PG and E Website has blocked Firefox

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states… (read more)

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

Asked by RIPPER 4 months ago

Answered by RIPPER 4 months ago

  • Solved

How to completely disable website translation?

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone kn… (read more)

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone knowing more than a single language. No extensions related. I need to completely disable that. My firefox is up to date: 118.0.1 (64-bit).

Thank you Arturo

Asked by arturoshaw 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

Installing edited add-on gives "Installation aborted because the add-on appears to be corrupt" error

Hello there! I have been trying to edit an existing browser extension (for the sole reason of adding new features to it for myself), and I've been trying to add it to my… (read more)

Hello there!

I have been trying to edit an existing browser extension (for the sole reason of adding new features to it for myself), and I've been trying to add it to my Firefox browser. However, upon trying to install it to the browser, it throws an error saying: "Installation aborted because the add-on appears to be corrupt". I've been trying to read more into this issue all across the internet, but none of the recommendations seem to be working.

I tested my extension locally and with using the about:debugging temporary add-on method, and everything seemed fine.

I tried to re-configurate the 'xpinstall.signatures.required' variable by setting it to false (even thought this method is considered unsafe in most cases), and the issue still occurs

I also tried adding a new gecko ID to it as stated in this article, but to no avail: https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/manifest.json/browser_specific_settings

And last, but certainly not least, I tried compressing the extension with web-ext aswell.

My question is - is there a way to add this extension permanently to my browser without submitting it to Mozilla? I did not create this extension, I only added custom integrations to it for myself.

And more importantly - is there a way to add it to the basic Firefox browser, which is not Firefox developer of Firefox nightly? Or maybe create a desktop shortcut that will always start the browser in debug mode, always containing the extension as "temporary"?

I can see that many posts and questions have already been posted regarding this "custom add-on" topic, but my situation is a bit different since my goal is to only use this add-on by myself (and I'm also revisiting this topic since none of the previous suggestions worked in my case)

Any comments, helps, or even links would be greatly appreciated! Have a great day!

Asked by Nida 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

FF Memory SURGES when accessing finance.yahoo.com/

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged… (read more)

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged to 6.5 GB! I cannot just 'quit' FF, have to force quit to regain the memory. No problems with any other website. I am running Mac OS 12.7, 8GB RAM, FF 102.0.1

Any help/suggestions appreciated.

Regards, Peter Donlevy

Asked by peter.donlevy 3 months ago

Answered by peter.donlevy 3 months ago

  • Solved

Can't pin extensions to the toolbar using the extension button

Hello folks According to Firefox help pages, pinning an extension to the toolbar should work as follows: "Click the extensions button (jigsaw puzzle Fx109ExtensionsButt… (read more)

Hello folks

According to Firefox help pages, pinning an extension to the toolbar should work as follows:

"Click the extensions button (jigsaw puzzle Fx109ExtensionsButton icon) in the toolbar to open the extensions panel. Each extension in the panel has a menu button with a gear Fx91GearIcon icon. You can use this menu button to manage those extensions."

The extensions button doesn't seem to work like that for me. When I click the Extensions button I get several buttons (Recommendations, Extensions etc) on the left side of the page as in the first image attached (Firefox1).

If I then click the Extensions button I get to the Manage Extensions page, and if I then click the 3 dots (...) button on (say) Proton Pass I don't get a Pin to Toolbar option and clicking the Manage option opens the Proton Pass Details page (see image Firefox2) - none of the buttons on the any of the pages offers a Pin to Toolbar option.

Those extensions that are pinned to the toolbar, such as Adblock Plus ( see Firefox2 image), got pinned during installation and not by using the extensions button. Currently I seem to have no way of interacting with any extension via the extensions button.

Could be I'm doing something silly but any suggestions would be appreciated.

Regards Ken

Asked by kenliz 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved
  • Archived

Recently closed windows

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three wi… (read more)

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three windows at the same time and this function usually works, but I can't use it for the second or third time. Can I recover closed windows? I will be grateful for your help Best regards, Paweł U

Asked by bthd 6 months ago

Answered by cor-el 6 months ago

  • Solved

Using backspace key to go back one URL

I used to be able to use the backspace key to go back one URL in a given window. Now, even though I have gone to about:config and changed browser.backspace_action = 0 to … (read more)

I used to be able to use the backspace key to go back one URL in a given window. Now, even though I have gone to about:config and changed browser.backspace_action = 0 to 'true', this no longer works, at least not with my new Windows 11 computer. I tried closing and re-opening Mozilla with the new preference, and again with closing, restarting the computer, and then re-opening Mozilla. Please help if you can. Thank you so much.

Asked by jozierabyor 4 months ago

Answered by jozierabyor 4 months ago

  • Solved

captcha not working...never ends

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more app… (read more)

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more appear, hit verify, it brings up something else. It will do this dozens of times and just never ever end.

Switch over to Edge, does the same. Switched to chrome and it works fine. Has google done something to captcha to deny it working on other browsers?

I have checked to see firefox is up to date and it is. I have disabled all extensions/addons. I have run malware/virus scans. On the Rogers community forums there are all kinds of people having problems but there are no solutions on how to fix. Oddly (or not) the problems are similar...captcha won't work on Edge, Firefox but will work on Chrome.

Asked by Rye Encoke 2 months ago

Answered by zeroknight 2 months ago

  • Solved
  • Archived

File System API availability

Hi Mozilla, The File System API is already available to all Chromium-based browsers, and also on Safari Tech Preview version. It is essential to create web apps for user… (read more)

Hi Mozilla,

The File System API is already available to all Chromium-based browsers, and also on Safari Tech Preview version. It is essential to create web apps for users. As seen on Mozilla documentation, many features of the API are already there, but these are not: window.showDirectoryPicker window.showOpenFilePicker window.showSaveFilePicker'

Will the full API set be available soon?


Best regards,

Dan

Asked by dandeancook 6 months ago

Answered by TyDraniu 6 months ago

  • Solved

CANNOT LOG IN VIA MY GOOGLE ACCOUNT

I cannot log in to my Gmail account via www.google.pl in the Firefox browser. When I try to log in via www.google.pl, the Bad Request Error 400 message appears. The same … (read more)

I cannot log in to my Gmail account via www.google.pl in the Firefox browser. When I try to log in via www.google.pl, the Bad Request Error 400 message appears. The same problem occurs when I need to confirm login to other websites using a Google account. I simply can't log in anywhere. This problem does not occur in other search engines. A login icon appears on the www.google.com website, but not all related services from Google are available - Google account, Google Play, Gmail, Meet, Chat, Drive, Calendar, and Photos are unavailable - these are just the most important ones that don't work. Cookies are enabled. On December 25, 2023, this problem did not exist. I tried to restore Firefox to an earlier installation date, but it didn't help. I uninstalled the extensions and plug-ins. Unfortunately, the problem remains. Please help me. Regards, Bogaczewicz Bogusława.

Asked by B. BOGACZEWICZ LANGUAGE CENTRE 1 month ago

Answered by B. BOGACZEWICZ LANGUAGE CENTRE 1 month ago

  • Solved

Unable to paste screenshot into Google Translate

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message: Unable to paste from clipboard right now. Try copying… (read more)

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message:

Unable to paste from clipboard right now. Try copying the image again.

This functionality works in every other browser I've tried (Chrome, Edge, Brave, Opera GX), so it's not a Google problem, I don't think.

Asked by Patrick R. 3 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved

Repeating "Welcome back" popup when starting Firefox

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup … (read more)

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup stating that "Here’s a quick reminder that you can keep your favorite indie browser just one click away." and provides a button to make the browser the default one. That's exceedingly annoying - I can understand that Firefox wants to notify my once in a while, but this happens at least once a day, probably more often than that. I looked over the source code and got that it is a "spotlight" feature, but I failed to find any settings that would turn it off. Any idea how can I disable this forever?

Asked by pepak 3 weeks ago

Answered by pepak 2 weeks ago

  • Solved

How to disable that Firefox automatically saves PDFs?

I have the following settings in Settings/Preferences>General: Files and Applications Downloads Save all files in the following folder: Downloads Ticked Ask every ti… (read more)

I have the following settings in Settings/Preferences>General:

Files and Applications

Downloads Save all files in the following folder: Downloads Ticked Ask every time where to save a file

Applications Portable Document Format (PDF): Open in Firefox How should Firefox deal with other files? Ticked Ask whether to open or save files

On specific websites when I click on a pdf link, Firefox opens and automatically saves the file to Downloads folder without asking whether to save and where to save despite the above settings. As far as I remember, on other websites when clicking a pdf link Firefox only opens the corresponding file and doesn't save.

I found this with a internet search https://connect.mozilla.org/t5/discussions/stop-saving-pdfs-to-downloads-when-viewing-in-firefox/td-p/10225.

How can it be disabled that Firefox automatically saves PDFs?

Asked by bernd1-1 1 month ago

Answered by cor-el 1 month ago

  • Solved

ctrl+c opens Britannica.com with the selected text in the search field.

How do I return ctrl+c to just copying the selected text? I have checked the extension shortcuts and not found anything there. I have also searched extensively for solu… (read more)

How do I return ctrl+c to just copying the selected text?

I have checked the extension shortcuts and not found anything there. I have also searched extensively for solutions, before making this post.

Asked by gotaug 2 weeks ago

Answered by gotaug 2 weeks ago

  • Solved

Firefox Extensions Not Showing On Toolbar

I see where other people have posed this question but the procedure offered is not available to me. I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.… (read more)

I see where other people have posed this question but the procedure offered is not available to me.

I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.

On installing a new extension I should either see the extension's icon on my toolbar or else have a clear means of adding it. I have neither.

Clicking on the jigsaw icon in the toolbar, I get migrated to the about:addons page. On clicking the Extensions tab, I get the screen listing all installed extensions. Each extension has a ... icon beside it. But when I click on this, there is no "Pin To Toolbar" option.

What is wrong here ?

Asked by tamjk 1 month ago

Answered by tamjk 1 month ago

  • Solved

Crash after recent updates

I am using Firefox on a Mac Mini, previously on Monterey but now on Sonoma. Since about a month ago, any update of Firefox would cause a crash on start up, and the last … (read more)

I am using Firefox on a Mac Mini, previously on Monterey but now on Sonoma.

Since about a month ago, any update of Firefox would cause a crash on start up, and the last working version is 118. The latest version of 121 has not fixed this problem.

Firefox would crash after a few seconds after starting up the app. I have attempted the following:

  • Creating a new profile or "Refresh Firefox": same crash.
  • Disabling extensions: same crash.
  • Troubleshoot mode: does not crash, but does not fix anything under normal mode.
  • Removing files related to Firefox before a clean install: same crash. I only deleted ~/Library/Application Support/Firefox and the app bundle – not sure if anything else could help.
  • Creating a new macOS user, and install Firefox: does not crash.

I am almost ok with wiping my profile just to be able to use Firefox again, but apparently I do not know the correct files to wipe.

Links to crash reports using version 119 and 121:

Asked by ws 2 months ago

Answered by zeroknight 2 months ago