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Crashing Nearly Daily, Reinstall to fix umppc.pdb umppc14210.dll Crashing Thread GeckoMain

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefo… (read more)

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefox is installed, it works the rest of the day with no issue but almost daily the morning after, it will start to open then instantly crash. When I check the crash logs, it shows in most of them: Modules - Filename: umppc14210.dll Version: 6.28.14210.0 Debug Identifier: B9143DE260194C88AB48EFD6782C9EAF1 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Some are this instead: Filename: umppc14105.dll Version: 6.27.14105.0 Debug Identifier: CE458B39D37A4C65A60024BBACED6EB31 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Crash Reasons from multiple crashes: Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ffa13aacf87 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000 Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x00007ff90af7b040 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000005234242b500


The Module xul.dll listed is almost always first in the list multiple times. Crashing Thread (0), Name: GeckoMain Frame 0 Module xul.dll Signature GetDoubleWrappedJSObject(XPCCallContext&, XPCWrappedNative*) Source js/xpconnect/src/XPCWrappedNativeJSOps.cpp:222 Trust context

When using the dark theme from Firefox, Google searching seems to break completely as well as some pages will not load which may be related to this.

I have already tried uninstalling Firefox, deleting all of the folders, then reinstalling with a freshly downloaded installer (Even tried the beta one) with same results. It seems potentially MAYBE related to how long ago I closed Firefox before I shut down (Like Firefox is trying to save something to a secure location and times out, then it will work but if it hasn't timed out, then it crashes... or this is my guess)

The Signature seems to change randomly for the crash between crashes. ID: aea4dc0b-5fb6-42e7-994a-d2a960211123 Signature: GetDoubleWrappedJSObject ID: 34686de9-c473-4df3-bb6d-cb8160211123 Signature: mozilla::dom::XMLHttpRequestMainThread::OnRedirectVerifyCallback ID: aa6c916b-141c-491b-998c-a90bf0211123 Signature: nsLineBreaker::AppendText ID: 915ecd96-399a-4257-995a-77bb30211123 Signature: fdlibm::acos ID: 995d35ff-7beb-4230-98d6-4839b0211123 Signature: fdlibm::acos ID: e3144271-4bd4-4bcf-8222-9f6060211123 Signature: fdlibm::acos ID: 60dc1a34-a80d-4e9e-94f5-1ed530211123 Signature: nsDisplayCanvas::CreateWebRenderCommands


I really am tired of constantly reinstalling Firefox but I do not want to use Chrome or Edge unless websites require it.

Asked by ngruebmeyer 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Lost profile after update

Hi I accepted the popup notice that a newer version of Firefox was available - while doing other things. When I next opened Firefox, all my profile was gone. No folders… (read more)

Hi I accepted the popup notice that a newer version of Firefox was available - while doing other things. When I next opened Firefox, all my profile was gone. No folders, no bookmarks, no extensions, it appears like a virgin install. How do I get my profile back??? Firefox 94.0.2 Windows 10 Home Desktop PC

Asked by brittont0 1 week ago

Answered by FredMcD 1 week ago

  • Solved

No Polish characters on some websites

Hi, There's a lot of websites where I cannot see Polish / Latin signs (ąęóżćź) etc.. I don't have any addons enables. Also refreshed firefox to default and updated to new… (read more)

Hi,

There's a lot of websites where I cannot see Polish / Latin signs (ąęóżćź) etc.. I don't have any addons enables. Also refreshed firefox to default and updated to newest version, nothing helps here. Also don't have any additional keyboards installed.


Thank you for your help.

Paul

Asked by jfd36 1 week ago

Answered by TyDraniu 1 week ago

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How to disable history search box within website

Hello, i'd like to disable this function in Firefox (see image). it seems if i typed something on the text box (not history in search bar) Firefox will automatically save… (read more)

Hello, i'd like to disable this function in Firefox (see image). it seems if i typed something on the text box (not history in search bar) Firefox will automatically save the text i typed. I have searched the web but i can't find the spesific options in my case, the only similar thread i find here are this https://support.mozilla.org/en-US/questions/1281693 but even there the issue aren't solved yet. Thank you!

Asked by Weaver 1 week ago

Answered by cor-el 1 week ago

  • Solved

Cookies and Data

I want my cookies and site data deleted when I close firefox except for my search engine and a specific extension. I understand I can “Manage exceptions,” but I can not f… (read more)

I want my cookies and site data deleted when I close firefox except for my search engine and a specific extension. I understand I can “Manage exceptions,” but I can not figure out how to make my extension an exception. Can I go about doing this? If so, how can I do it?

Thank you -Joe

Asked by Joe176 1 week ago

Answered by jscher2000 1 week ago

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shrunk bbc websites

BBc websites have shrunk on my firefox browser.They are unusable since pcs dont have touch screens. Since Chrome is Ok and other sites Ok. I think either the bbc or firef… (read more)

BBc websites have shrunk on my firefox browser.They are unusable since pcs dont have touch screens. Since Chrome is Ok and other sites Ok. I think either the bbc or firefox have changed something to make them incompatable. The BBc weren't paricularly helpful. The chap on the telephone help line told me to go on line (unusable) or contact my computer manufacturer (me). I did not know Chrome was working OK, at the time. I am ok for the moment I will have to use Chrome and not use my desk top links.

Jonathan Sharpe

Asked by cosimodo 1 week ago

Answered by cor-el 1 week ago

  • Solved

Passwords and settings is not restored after windows reinstall

Hello. Before reinstalling windows i clicked sync on my firefox browser and closed it some moments after. After reinstalling windows i connected my account but my saved b… (read more)

Hello. Before reinstalling windows i clicked sync on my firefox browser and closed it some moments after. After reinstalling windows i connected my account but my saved bookmarks, settings and passwords are gone. This is very annoying and it was the main reason i quit firefox (because it happened before). I have a backup on another drive but i can't boot into that drive and i tried with places.sqlite , key4.db , logins.json but i still can't get my settings. What can i do? I tried multiple sync and i even tried starting from that backup but all was for nothing because i don't have my settings anymore.

Asked by sar99cl 1 week ago

Answered by sar99cl 1 week ago

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Cannot Access Academic Journal Sites

Firefox cannot connect to any academic journal websites (Google Scholar, JSTOR, SIAM, ScienceDirect, etc.). It can load any other type of website that I've tried. These s… (read more)

Firefox cannot connect to any academic journal websites (Google Scholar, JSTOR, SIAM, ScienceDirect, etc.). It can load any other type of website that I've tried. These sites can be opened on a different browser on the same computer. Things I've tried: -Disabling add-ons (starting Firefox in safety mode and trying to open these websites) -Clearing cache/cookies -Making sure time/date on my system is correct I do not have any third-party antivirus installed and use Windows Defender. I have also: -Performed a full scan to try to detect malware This is a relatively recent issue, as I was able to access these websites in the past. I am truly confused as to why such a specific type of content suddenly cannot be accessed and would appreciate any help.

Asked by mlnbefil 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Notifications

I would like to set the browser so that when a Notification comes in, Its window will not close until I click on it. Sometime one shows up, but I do not see/read it befor… (read more)

I would like to set the browser so that when a Notification comes in, Its window will not close until I click on it. Sometime one shows up, but I do not see/read it before it closes.

Asked by FredMcD 1 week ago

Answered by FredMcD 1 week ago

  • Locked

I have lost at least a week of time that i can not spare (96yr. WWII vet). I have used several over the years, but even the confusing many pages of instructions cannot get me into my passwords. ... ...

continue in /questions/1358627 thread. Just a short call would do a world of good. Get into my computer would do the trick & set me free. I need it badly, I am presi… (read more)

continue in /questions/1358627 thread.

Just a short call would do a world of good. Get into my computer would do the trick & set me free. I need it badly, I am president of 2 non-profits & lay-Leader for a Methodist church. I have been with Fox for years & would hate to have to change. Maybe I could just delete Fox & renew?


edited email and phone# from public and search/spam bots view as this is a community support forum.

Asked by nwr-raw@att.net 1 week ago

  • Solved

Theme keeps resetting on browser restart when signed in to account

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that… (read more)

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

Asked by Kaleb 1 week ago

Answered by cor-el 1 week ago

  • Solved

When video player is closed it creates a window that continues to play video

When visiting a website and launching a video it plays fine. When I decide that I have watched enough and close the video window it moves to the side and continues to pla… (read more)

When visiting a website and launching a video it plays fine. When I decide that I have watched enough and close the video window it moves to the side and continues to play. I have closed the video because I don't want to see or hear it any longer. This very annoying and I can't figure out how to prevent this from happening. Does anyone know how to disable this annoying behaviour? Firefox 94.0.1 64 bit Windows 10 Pro

Asked by kobostage 1 week ago

Answered by kobostage 1 week ago

  • Solved

google docs on firefox

I want to use Google Docs dictation in Firefox, and I think it can be done, but the standard hotkey (Ctrl-Shift-S in Chrome) doesn't work. Is there another hotkey in Fire… (read more)

I want to use Google Docs dictation in Firefox, and I think it can be done, but the standard hotkey (Ctrl-Shift-S in Chrome) doesn't work. Is there another hotkey in Firefox, or can I remap one? I'm using the Microsoft dictation saddle in Firefox and it's screwing up constantly. thx/KC

Asked by panterazero 1 week ago

Answered by jonzn4SUSE 1 week ago