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GIFs still not disabled

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firef… (read more)

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

Asked by luvec 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

  • Solved

How can I put the new tab button in the same position that chrome would have?

My muscle memory has me constantly clicking just slightly to the right of where the furthest right tab is. It feels weird stretching alllll the way right or alll the way … (read more)

My muscle memory has me constantly clicking just slightly to the right of where the furthest right tab is. It feels weird stretching alllll the way right or alll the way left. I've tried both spots and it just feels unatural to me. Obvioulsy I'll get used to it after a while its just I'd like it to be back to where I'm used to it being.

Asked by xledgendsx 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Recover Firefox Notes

Greetings. I have recently refreshed Firefox Nightly, and I'm wondering if the notes I took previously with the Firefox Notes addon can be retrieved anywhere on my comput… (read more)

Greetings. I have recently refreshed Firefox Nightly, and I'm wondering if the notes I took previously with the Firefox Notes addon can be retrieved anywhere on my computer. I still have the Old Firefox Data folder generated by the refresh, if that's any help.

Thank you kindly for your time.

Asked by Andrea 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

DUO: "Access Not Allowed With Firefox Due To Security Concerns

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the follow… (read more)

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the following error message when my DUO was prompted:

  • "We're sorry, access is not allowed with Firefox due to security concerns." - with a sad face.

It then shows me a list of compatible browsers and FF being the only one not allowed to use the DUO authentication. I've attempted to clear my browsers cache, fire up FF once more only to arrive at the same messaging. I've uploaded a screenshot of what I ran into.

This has to be some sort of error as I've been utilizing FF and DUO together successfully with no issues over the last year.

Any help is greatly appreciated.

Asked by Eddie 1 day ago

Answered by Eddie 1 day ago

  • Solved

How to create a Windows 10 desktop shortcut which starts a new instance of Firefox with a specific URL

Preamble: for most of the day I have Firefox open with several tabs. For a specific project I want Firefox open with one tab showing a specific webpage. At the same time … (read more)

Preamble: for most of the day I have Firefox open with several tabs. For a specific project I want Firefox open with one tab showing a specific webpage. At the same time I don't want to delete the existing tabs in the existing instance of Firefox - I want to keep them running in the background. Question: how do I create a desktop shortcut which opens a new single instance of Firefox with a single tab showing a specific URL ?

Asked by pacman101 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Reinstall Firefox without Importing Previous Bookmarks

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks. Notic… (read more)

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks.

Noticed that a small Dialog box pops up stating what is being installed,with 'Importing Previous Bookmarks". Should be an Option on Instalation that handles exactly what is to be described as installed. Supposed there used to be. Since im used to installing w/o 'default settings.

The little check box that denotes 'use old settings,and apps,does nothing.

Have another problem with my Bookmarks. And this is what I need solved Reinstalling Firefox without Importing Previous Bookmarks.

Options for Migrations is not a punn here.

Asked by Mike 3 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Disabling NoScript bricked my profile

I previously had the NoScript extension. I disabled it in preferences and restarted Firefox. It seems like one of these moz-extension:// windows were open at the time, so… (read more)

I previously had the NoScript extension. I disabled it in preferences and restarted Firefox. It seems like one of these moz-extension:// windows were open at the time, so when I try to launch Firefox, it tries to re-create moz-extensions:// windows and dies.

I can’t start Firefox. I can’t start Firefox in --safe-mode. I’m happy to provide any debug info needed.

Asked by Mouse-art 3 days ago

Answered by Mouse-art 2 days ago

  • Solved

Multiaccount containers multiplying my tabs?

3 days ago I closed my main Firefox Windowby accident, while other windows were open. To restore, I just used the normal "recently closed windows" option and reopened my … (read more)

3 days ago I closed my main Firefox Windowby accident, while other windows were open. To restore, I just used the normal "recently closed windows" option and reopened my windows. Immediatly, all my tabs that were assigned to "Containers" were duplicated, and I lost the "Simple Tab Groups" order. For each tab on a container, a second was created without an assigned container. Fine, i thought, just closed 130 tabs that were unassigned, and moved them to the right Groups again. Next day, i open firefox, same thing. All tabs duplicated (but now on the proper groups). Closed 130 duplicated tabs and moved on. But I can't spend 5 minutes each day doing it! Testing more, I realized that every time I close and reopen Firefox, all the tabs assigned to a Container get a copy. If i close and reopen firefox 10 times, i will get 10 copies of all tabs, with no assigned containers to them, ending up with 1300 unnecessary tabs.

I just cant figure out how to fix it. Any advice?

Asked by stereohearts0242 3 days ago

Answered by stereohearts0242 2 days ago

  • Solved

can't open search in new tab

Running WIN10. I have used FF w Google for about 20 years, and always had new searches open in same window, new tab. Following recent refresh of FF, that seems to be not … (read more)

Running WIN10. I have used FF w Google for about 20 years, and always had new searches open in same window, new tab. Following recent refresh of FF, that seems to be not possible. Links open in new tab, but not searches. In about:config the browser.search.openintab setting is True

I have closed and reopened FF, and closed and reopened WIN10.

What might be over-riding this? Many thanks!

Asked by alexander4612 4 days ago

Answered by alexander4612 2 days ago

  • Solved

Firfox 105.01 is down and it's not possible to start

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am ver… (read more)

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information.

Thanks for your help, Firefox is the best browser! Greetings Silke

Asked by silke.lubich 5 days ago

Answered by silke.lubich 4 days ago

  • Solved

Firefox has no connection to the Internet

Dear All: Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no … (read more)

Dear All:

Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: FF is already running but is not responding. The old FF process must be closed to open in a new window. Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager.

Uninstalled and reinstalled three times - no change.

I'm using Windows 10 and Avast One, Firewall checked - is open for FF.

I appreciate your comments and help. Best wishes Henning

Asked by HenningNE 5 days ago

Answered by HenningNE 4 days ago

  • Solved

Remove shortcuts or let extensions have priority over shortcuts

Release after release Firefox is adding more shortcuts, which is nice, but it also interferes with shortcuts people use to enable/disable extensions. Is there a way to co… (read more)

Release after release Firefox is adding more shortcuts, which is nice, but it also interferes with shortcuts people use to enable/disable extensions.

Is there a way to completely disable a given Firefox shorcut without having to rebuild it? Ideally Firefox should have a friendly way to change that (UI or config file), but I accept editing binaries files.

Also, why extensions with shortcuts like Shift+D are treated as invalid and get removed?

Asked by rcd99 5 days ago

Answered by Terry 5 days ago