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after saving a file the "download list of files" pops up - where do i turn this off?

I browse web, I see an image to save. prior to today (03-09-2022) I click save as and it saved file to my downloads folder. but today, I click save as and instantly the l… (read more)

I browse web, I see an image to save. prior to today (03-09-2022) I click save as and it saved file to my downloads folder. but today, I click save as and instantly the list of files I saved pops up on right side. below the list of files it shows "show all downloads"

this window is easily accessible by left clicking clicking the download icon. i do not want this box popping up on each file/image saved. or rather, why is it doing it suddenly?

running 2 addons: TinEye - reverse image search Video DownLoadHelper

both of these I have zero issues with and have been running them both circa firefox 45? or older

Asked by Kaaz 9 months ago

Answered by cor-el 9 months ago

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Disable tab refresh when switching - no solution

I have tried all of the about:config options to disable the auto-reload of the tabs. I have this working fine on my old machine macbook pro 2015 (same firefox version), b… (read more)

I have tried all of the about:config options to disable the auto-reload of the tabs. I have this working fine on my old machine macbook pro 2015 (same firefox version), but on the macbook pro 2019 i cannot get it to stop. Any help would be great as I need to switch between tabs during meetings and dont want them to keep relaoding

Asked by dubado 8 months ago

Answered by cor-el 8 months ago

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Firefox communication ceases

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208) I notice whenever an update is pending (the green dot a… (read more)

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208)

I notice whenever an update is pending (the green dot appears in the icon for the "Open Application Menu"), FF becomes unresponsive in a way. When it happens: It does not totally freeze. I can select/switch between existing tabs & scroll thru their pages. I can close tabs. I can open a new empty tab. But I can't load or refresh any pages. The only fix is to do the update, and re-launch.

Since the developer edition gets updated frequently, it is a pain.

I like the Developer Tools! But... How can I scale back the FF "update frequency", or "change the channel", so updates are, like monthly at most?

thank you.

Asked by richs2 8 months ago

Last reply by jonzn4SUSE 8 months ago

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YouTube Video GPU Decoding only works in Troubleshooting Mode

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeab… (read more)

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeable at 4k/60FPS (example video ). Prior to the upgrade, I was not experiencing issues.

I monitored task manager as the video was playing to see CPU usage, which was sitting at 25% (4 core 8 thread CPU). GPU usage was fluctuating from 1-3%.

I tried resetting all the changed configuration options in about:config, removing all add-ons, "Refreshing" Firefox, and ultimately uninstalling and reinstalling. Nothing has worked so far except for "Troubleshooting mode" in about:support. In that mode, I experience no stuttering and GPU usage rises to 25-35% with the video playing, even before I reinstalled.

This most likely isn't a networking issue as the "Stats for nerds" option on the YouTube video shows I have 10-20s of buffer while the video is still stuttering.

I would like to find out what's different about Troubleshooting Mode that is not giving me the same problem while in "Normal Mode". Any advice?

Asked by Jacob 8 months ago

Answered by Jacob 8 months ago

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Logging into TikTok on desktop

Hi After updating to version 99.0. When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App. … (read more)

Hi After updating to version 99.0.

When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App. Don't have it installed? Text yourself a link to download your app )

I am using Windows 10 Pro on a desktop. When l log in using chrome,I am taking to TikTok web page. I am using same extensions in FF and Chrome.

Cheers

Asked by pedropete 8 months ago

Answered by pedropete 7 months ago

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Firefox Stops Loading New Websites after Background Update

I usually have Firefox open for 8 hours a day (open Firefox in the morning and close it in the afternoon). About once a week I'll notice that at some point during the day… (read more)

I usually have Firefox open for 8 hours a day (open Firefox in the morning and close it in the afternoon). About once a week I'll notice that at some point during the day Firefox will just stop loading new websites. Existing sites will continue to function, and requests to those existing domains work. But new sites, that I didn't already have open, won't load at all; the tab will just sit there, thinking indefinitely (no errors).

When it does this I will try microsoft.com or google.com to check and make sure it isn't just the site, but those won't load either. I'll try it with a Private Window as well to the same effect (private window has no extensions enabled). Chrome/Edge still work fine during this. In order to get Firefox working again, I have to close Firefox and then usually force quit the process instances (or wait a long time for it to reopen on its own). Once reopened everything is back to normal and all sites load as normal.

I think this happens when Firefox loads a new update in the background. I've noticed on more than one occasion this behavior has coincided with a new Firefox version. In fact it just did it again (prompting this post) and when I got Firefox back open again it had a new update tab displayed. So I'm fairly sure it is the background updates causing this.

This behavior has been happening for a very long time. At least 6 months. Across many Firefox updates.

I have a separate Firefox profile that I load using a separate shortcut (with the -P property). When this behavior happens it often impacts both instances of Firefox. Not sure if this bug is related to having multiple profiles or not.

Windows 10 64-bit

Asked by nick156 8 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Reply Window in Slack Thread Will Not Allow Comments

As of last week, I am unable to reply in the reply sidebar in a Slack thread. When I click the reply icon associated with a comment, the sidebar opens and a loading icon… (read more)

As of last week, I am unable to reply in the reply sidebar in a Slack thread. When I click the reply icon associated with a comment, the sidebar opens and a loading icon is displayed for a second but then nothing happens; all I get is a white sidebar. I have updated to 99, shutdown and rebooted, opened Slack in an new window and nothing allows replys. I am running Windows 10 Pro, build 1903, 64 bit, i5 processor, 16 GB RAM. Suggestions?

Asked by Rocket Roger 8 months ago

Answered by cor-el 8 months ago

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Does Firefox still work on Windows 7 (64bit)

Hi Mozilla Firefox team, I have been using Firefox under windows 7 (64bit) for several years. I could pay the windows package upgrade, but I really don't want to upgrade… (read more)

Hi Mozilla Firefox team,

I have been using Firefox under windows 7 (64bit) for several years.

I could pay the windows package upgrade, but I really don't want to upgrade to windows 11,

I prefer a windows 7 interface and I want keep using Firefox browser.

However, yesterday I saw this market news as below:

https://techdows.com/2022/03/firefox-100-windows-7-kb4474419-update.html

Please advise how can I keep using Firefox with windows 7 (64 bit)

Thanks. mike (Hong Kong)

Asked by mike.mna 8 months ago

Answered by AliceWyman 8 months ago

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The number and space fonts render much bigger and wider than other letters?

I'm use manjaro, and once after i reboot the system, the firefox font render totally mess up. All the number and the space letter is much wider than others, this happend … (read more)

I'm use manjaro, and once after i reboot the system, the firefox font render totally mess up. All the number and the space letter is much wider than others, this happend both on the firefox ui and the webpage. No matter how i change the Font and Colors setting, nothing change.

And this only happen on firefox, other applications on the system is normal.

Asked by oodzchen 8 months ago

Answered by oodzchen 8 months ago

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after firefox update to 100.0 - i can't use any of my addons, and cant install new one

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" butt… (read more)

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" button. I have many addons, so it's the global problem.

Also, i can't install any of updates from addons.mozilla.org, i get message "Installation aborted because the add-on appears to be corrupt". All addon xpi files are downloaded without problem using "save as", also, after clicking "install" on addons website i see download progress.

Please help to resolve this issue!

Asked by Andy 8 months ago

Answered by Andy 6 months ago

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Mozilla Firefox - Manage Bookmarks - Default Folder

Using Firefox version 99.0 (64bit). When I click "Bookmarks / Manage Bookmarks, the listing defaults to the "Other Bookmarks" folder. I would like it to default to the … (read more)

Using Firefox version 99.0 (64bit). When I click "Bookmarks / Manage Bookmarks, the listing defaults to the "Other Bookmarks" folder. I would like it to default to the "Bookmarks Menu" folder. How do I make it do that?

Asked by gtadamsesq 8 months ago

Answered by cor-el 6 months ago

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error messgae

I recieve the following when I access a web site : Microsoft-Azure-Application-Gateway/v2 Howvere I can access the web site in Microsoft edge . Please help ! i have look… (read more)

I recieve the following when I access a web site :

Microsoft-Azure-Application-Gateway/v2

Howvere I can access the web site in Microsoft edge .

Please help ! i have looked on the web but its all very complicated .

Asked by Sarah 8 months ago

Answered by Bithiah 7 months ago

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As soon as I login I get a timeout reply. The site works from Brave. https://www.musiciansfriend.com/?sessionTimeout=true

The site Tech support has no clue.. Seems to be a login stuck in Firefox and on a fresh boot on a new day as soon as I login it comes back with this... https://www.mu… (read more)

The site Tech support has no clue.. Seems to be a login stuck in Firefox and on a fresh boot on a new day as soon as I login it comes back with this... https://www.musiciansfriend.com/?sessionTimeout=true As soon as I login I get a timeout reply. The site works from Brave. https://www.musiciansfriend.com

Something needs the hedges trimmed but I don't want to kill something that is otherwise working.. Any clues..?

Asked by checkndamail 8 months ago

Answered by FredMcD 8 months ago

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Problem with hw video decode on 1135g7

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no… (read more)

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no new version of driver have been installed, no browser update, bios and etc) hw decode just stop working in Firefox. Edge and video players still use hw decode. I tried to reinstall firefox with fully cleared(remove Mozilla folders from appdata and clear temp folder) but it don't solve the problem. Recently I hear that in firefox 100 av1 will be accelerated with hw decode. I decided to make clean install of win 11. And in clear system(no matter win 10 or win 11) firefox use hw decode. I was happy with it, but no long. When I turn ac charge off and tried to start youtube video it tried to start in 10-20 seconds and then plaing without hw decode. And It not changed back when I connect ac charge back and make reboot. And clear install of firefox also has no effect. I think it in the same state as it was before windows reinstall. It can be matter than I set windows settings for ac mode max performance and for battery mode max energy efficiency. Also I had klite codec pack installed but all work with it while I was on ac(and other programs continue work now).

I think hw decode very matter for notebooks battery lifetime. I sad that I had to use edge to watch youtube. I hasn't problems like this in my desktop pc with nvidia card(but it always in max performance mode).

At least I watching how to reset firefox hw decode state to find which is cause problems(windows energy saving settings, codec pack or something else). I not found any information about this.

Asked by abubaca4 8 months ago

Answered by abubaca4 7 months ago

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the plus tab to open a new tab has disappeared from my browser

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the m… (read more)

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the mouse or the control t keyboard trick, but I would much prefer the convenience of the ever available and accessible plus tab option. Your help to restore this feature would be very much appreciated. I use a Dell pc laptop with Windows 365 and Firefox. Thank you, Milagra Tyler [email removed from public]

Asked by milagras 8 months ago

Answered by cor-el 8 months ago

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"Autofill Credit Cards" Settings not available on linux (fedora)

Hi there. I'm using Firefox on a windows and linux laptop with the same settings and version (98.02). On windows the Autofill Credit Cards settings show up, but on linux … (read more)

Hi there. I'm using Firefox on a windows and linux laptop with the same settings and version (98.02). On windows the Autofill Credit Cards settings show up, but on linux they don't. I already checked this question https://support.mozilla.org/en-US/questions/1305626 and applied all settings in about:config that were suggested there. I have no clue, why the two operating systems differ in that way.

Asked by Luke 8 months ago

Answered by cor-el 8 months ago

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Mozilla Firefox ver. 50 not prompting user to install Java plug-in for legacy website

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadshe… (read more)

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Asked by kris.robinson 8 months ago

Answered by kris.robinson 8 months ago

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Firefox automatically downloading files instead of asking

After a forced update, firefox stopped giving the popup that lets you choose what to do with the file. A temporary fix is to go into options and set "Always ask you where… (read more)

After a forced update, firefox stopped giving the popup that lets you choose what to do with the file.

A temporary fix is to go into options and set "Always ask you where to save files", however this is clunky, and much much slower, so is there any way to get this popup back?

If not, then i will have to migrate to a different browser for safety, since this new "Feature" can be easily abused by hackers and malicious websites.

Asked by cvfnfyltcglvwjgzve 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago