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  • Solved

Blue Teardrops appear

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn… (read more)

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

Asked by TampaBay 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox hangs in the task manager despite the fact that the browser is not running

After using the browser and closing it, Firefox continues to run in the background and hangs in the task manager, despite the fact that the browser is not running. We hav… (read more)

After using the browser and closing it, Firefox continues to run in the background and hangs in the task manager, despite the fact that the browser is not running. We have to manually terminate processes. Strange behavior!

Asked by Red Heat 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Firefox update will not download completely

Firefox 112 update will not download completely. It just keeps saying it is downloading but it does not complete. I can't access some websites now since I have been tryi… (read more)

Firefox 112 update will not download completely. It just keeps saying it is downloading but it does not complete. I can't access some websites now since I have been trying to download the update. Please help. Thanks.

Asked by mmilitti 1 month ago

Answered by mmilitti 1 month ago

  • Solved

Sync does not work

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fin… (read more)

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fine on Windows and Linux. Also tried rebooting, but no luck so far.

Asked by NotReallyEight 2 months ago

Answered by NotReallyEight 2 months ago

  • Solved

Video error in multiple pages on Linux KDE neon

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there … (read more)

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there is no difference.

Asked by cebeoc 2 months ago

Answered by cebeoc 2 months ago

  • Solved

glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (read more)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Asked by RandomTroll 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Edit PDFs with Firefox

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the ma… (read more)

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

Asked by sunny-day-13 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

how to get firefox to show extensions on toolbar (way it's supposed to be IMO)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions. The screen shot shows what (IMO) is supposed to to be,… (read more)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

Asked by Frost 2 months ago

Answered by Frost 2 months ago

  • Solved

Bookmarks fetching titles when dragged and dropped by mouse

Hello people, Lately, I've been having the problem with bookmars. When I want to save my favourite pages to specific folders I created for different areas, I always us… (read more)

Hello people,

Lately, I've been having the problem with bookmars.

When I want to save my favourite pages to specific folders I created for different areas, I always used the method where you click in panel with www address e.g. https://support.mozilla.org/, the whole address is now selected and I drag that addres to specific folder of mine. When placed, the bookmark was saved to that folder, but in addition to that, Mozila browser also fetched bookmark title with title of the page.

So after drag-and-dropping the link https://support.mozilla.org/ I ended up with bookmark in my folder, that looked like this: "Get Support | Mozilla Support"

Now when I do the same procedure, I just copy the link addres itself. So it ends up like this: "https://support.mozilla.org"

You get the idea. )Where did the feature of fetching titles dissapear? Can it be returned back?

I've been using bookmarks this way (drag-and-drop by mouse to specific folder) since I can remember. And this problem occured just week ago. It helps me to speed up my process faster than using the star icon. And now I dont even know what I saved when I look at my folder and try to make sence of it the next day, because everything I can see is link addresses.

I tried it on many computers and many diferent systems Win10 11 etc and I still get the same problem. I tried it with reinstalling Firefox, with deafult settings, in normal or inkognito mode. Nothing works.

Any help? Can this be fixed?

Best regars, J

Asked by rebuss.787 2 months ago

Answered by cor-el 2 months ago

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Where the hell can I submit a problem!?!?!?!? EBAY DOES NOT WORK WITH LATEST UPDATE!!!!!!!!!!!!!!!!!!!!!!!!!

WTF?! You guys do not even have a technical support category?!?!??! The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubles… (read more)

WTF?! You guys do not even have a technical support category?!?!??!

The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubleshooting mode. Works fine in other browsers on the same Windows 10 PC. Ive also tried disabling addons and extensions, and even Pocket, as well as browsing protection (the shield icon). It just sits there saying "transferring data from ".... the next bit varies, but usually says ebay.com.au, or sometimes a different page, but it NEVER COMPLETES.

I get that it might have trouble with unusual code, but WTF is with firefox not working with EBAY?!

Asked by Byron1c 2 months ago

Last reply by Paul 1 month ago

  • Solved

Disabled, having trouble navigating content in Firefox

I have physical limitations and need to use middle mouse button to scroll. However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers ov… (read more)

I have physical limitations and need to use middle mouse button to scroll.

However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers over a hyperlink or linked object -- and, fun fact, there are A LOT of links on the Internet, so this equates to a very janky and sub-optimum experience, in my personal use-case.

How can I make it so that the middle mouse button functionality is not hijacked by mouse-over context? I've already tried/disabled middle-mouse-button-click-to-open-link-in-new-tab.

Asked by jehighley 2 months ago

Answered by jehighley 2 months ago

  • Locked

Firefox Unusable Now

duplicate of /questions/1409084 thread WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for … (read more)

duplicate of /questions/1409084 thread

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for searches without everything going to Wikipedia. I cannot find any way to escape that page or get rid of it. This started about a month ago. I'm fed up!

Asked by Nancy Gresham 2 months ago

  • Locked

Firefox = Wikipedia

duplicate of /questions/1409084 thread WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for … (read more)

duplicate of /questions/1409084 thread

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for searches. Everything I try to do ends up as a Wikipedia issue. I cannot escape it, I can't delete it, I can't do anything with Firefox any longer.

Asked by Nancy Gresham 2 months ago

  • Solved

Firefox not saving username/passwords v111.0.1

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save". In my Privacy & Security - "Logins and Passwords" settin… (read more)

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save".

In my Privacy & Security - "Logins and Passwords" settings, I have it checked to autofill. I am not using Private Browsing and the only extension I have is DuckDuckGo. I tried to remove that extension and try again, but it still would not save.

What else to check?

Asked by janineelewis 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

In Linux Mint, FIrefox works without installing it

Hi. I was suddenly having unexpected problems to log in in a site (https://www.lanacion.com.ar/). So I updated FF but the problem persists. Then, I uninstalled FF, downlo… (read more)

Hi. I was suddenly having unexpected problems to log in in a site (https://www.lanacion.com.ar/). So I updated FF but the problem persists. Then, I uninstalled FF, downloaded it again from the repository and installed again, but the problem persists. Then, I downloaded directly rom the Mozilla site, expand it in the desktop and double click the program icon. The program opened and I was able to log into the site I was trying to. Interesting enough, the browser opens a lot faster than when installed. My question is: everywhere on the web the response is "you have to install the program" or "the program is already installed in your distro", which is true in my case, but one day stopped to work properly. BUT I'm not installing it, and it works apparently well... ¿how can it be? Thanks in advance for your reply. -Enrique.

Asked by gomezyafal 2 months ago

Answered by James 2 months ago

  • Solved

Clicking and dragging URL to bookmarkonly saves URL, not page title

I mainly bookmark pages by clicking and dragging the URL to my bookmarks sidebar as I've always found this to be more convenient. After the last two Firefox updates, this… (read more)

I mainly bookmark pages by clicking and dragging the URL to my bookmarks sidebar as I've always found this to be more convenient. After the last two Firefox updates, this method no longer saves the page title, just the page URL.

In the attached image, the URL and resulting bookmark from dragging it to the sidebar are circled in red. The expected title is circled in orange. An example of an older (correctly titled) bookmark is circled in green. This is not a page specific issue, as it happens on every webpage.

CTRL+D as well as pressing the star icon in the navigation bar still work as expected, bookmarking pages with their correct titles.

Asked by Bookworm21 2 months ago

Answered by Bookworm21 2 months ago

  • Locked

Move to the tab when it is opened

Locking this thread.Please continue here: [/questions/1409196] Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the sc… (read more)

Locking this thread.
Please continue here: [/questions/1409196]
Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me.

Asked by x2 2 months ago

Last reply by cor-el 2 months ago

  • Solved

Move to the tab when it is opened

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it aut… (read more)

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me. ( I mean, it no longer applies to bookmarks, I want it to apply to bookmarks )

Asked by x2 2 months ago

Answered by cor-el 2 months ago