Firefox Support Forum

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Hi, I am an experienced firefox user for more than 2-3 years. But i recently need NPAPI plugins to do certain works. I learned that i need 32 bit to do that. I already have 64 bit. Now my question is can i have 32 and 64 bit at the same time? If i can't, then can i migrate my data from 64 bit to 32 without any data loss? i am free to give further info if needed. Thank You!

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtube. I can still watch youtube videos.

Is there a HTML5 video player or something else I can install on this old system that will work or is that not possible? I know it's an old system but it still does the job.

Thanks.

I need to move Firefox & Thunderbird from the hard drive with the operating system to the other hard drive. The hard drive is almost full & need the room. Do I just move the folders to the other HD or... I just want to make sure that I do it right without losing anything. Thanks for any help with this, Dave

Hi, How do I install Firefox Lockwise for Windows 10? I visited Firefox Lockwise's website (https://www.mozilla.org/en-US/firefox/lockwise/) and there's only installations for Android & iOS devices but I only want it installed in Windows 10. How should I go about it?

Waiting for your reply asap, thank you.

Cool Regards, Pallas

im trying to install a 25 gb file zip and when it gets to 5,7 gb it stops now i've done a research and every one says about:config so when i go to see this i get pages not error, pages so i din't understand how to make it appear please help me

I recently installed an SSD with a new install of Windows and Firefox. I still have the old hard drive with Windows and Firefox installed on it in the same computer. I am trying to transfer the data (like passwords, bookmarks and other stuff like that) from the old versions to the new versions, but am having troubles finding how.

How do I get the new Firefox to look at the old hard drive to find the data?

Used to be able to download files from anywhere I chose. Now, cannot download from www.bluesound.com. ISP and I ran test that shows download and upload work, and AT&T e-mails are arriving into MS Outlook (although very much slower than in the past).

When download request sent to Bluesound, the wait cursor spins indefinitely. Once left it running overnight, still spinning the next morning.

Perhaps this has to do with security settings. Advice, anyone?

Hi Team,

I want to disable to "You have chosen to open this file" dialog for zip files but i am not able to disable it.

I have looked for some solution in google search that did not help.

Please help me on this.

Hey there! I was just reading an article that said you should only download Firefox from the official website. I downloaded Firefox a few months ago, so I'm honestly not sure where I downloaded it from. Is there any way for me to tell if I am using a "real" Firefox?

Thanks :)

I'm trying to import my saved logins and passwords from Chrome to Firefox. When to try to do this I get prompted to create a Primary Password. Whenever I try to do this, I get a message saying, "Unable to set Primary Password." I also can't cancel out of this or switch to another tab--I have to ctrl-alt-del and close Firefox to get out of it. I also can't create a Primary Password through the options menu. Anytime I try to set a primary password it just says "Unable to change Primary Password."

I selected the setting "Always ask you where to save files". However, when I download files, Firefox automatically dumped the files into the Windows Temp folder. It never asked me where to save the files. I think this is a bug in this most recent version of Firefox (It used to ask me where to save the files in previous versions.) I suggest the Firefox team to correct this issue. It may seem a minor inconvenience, but it is distracting as I have to try to "dig out" the downloaded file among the sea of files in the Windows Temp folder.

I recently upgraded to Windows 10 and MS Office 2019 Professional Plus and need to re-install a lot of stuff. I want to download Firefox to use as my default web browser. When I download and install, the icon shows up on my desktop all right, but when I click the icon to open the browser, the tab says "Problem loading page" and displays "File not found" error message (screenshot attached here).

Does this have anything to do with the "Sync" option that keeps popping up? I don't know what that means, except it looks like it wants to "sync" my computer with my phone or any other devices, which I don't have any interest in.

Please help! Thank you!

when a download completes Firefox creates multiple tabs so they are rushing across the screen out of control

The doiwnload doesnt end up in downloads either

What can I do?

I wish to re-install Mozilla Firefox to my D: drive and remove it from my C: drive. Can you help me with this please?

I need this in English please, I am English but I live in France where the default is to French, naturally.

Thank you and have a nice day

Hi,

When I attempt to open files instead of saving them I get the dialog box with the check mark for "Do this automatically for files like this from now on." But it asks me this every single time for the same file types.

Do I have any recourse?

Thank you.

Hello,

The sites of my bank and from the town administration made notes that my Firefox browser was old and should be updated. I downloaded from the Mozzilla site the new Firefox for Windows 10, uninstalled Firefox and installed the new one. Then again these sites noted that my browser was old. Again I uninstalled Firefox completely and then I found out that ALL the files were not deleted but some kind of hidden. In Windows Verkenner there were no files to be found but my firewall found them all, but they had no size, no date, no digital signature at all.

Then I deceded to do a test. In the firewall I switched all the rights of the "deleted" files into "forbidden access". Then again made a new installation with the new installation file. It proceded as normal. But then it apeared that again the same old version of Firefox was present again.

My question is: what is happening here.

Best wishes and thank you, Han Benes