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  • Archived

autoprint despite setting otherwise.

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise. about:config print.always_print_silent is now set to false. (was somehow set to true).… (read more)

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise.

about:config print.always_print_silent is now set to false. (was somehow set to true). After I set to false and reboot, same behavior occurs. I verified that same behavior does not occur in other browser.

Asked by danielh1 1 year ago

Last reply by danielh1 1 year ago

  • Archived

My bookmarks and history are gone.

I get the following message when going online with Firefox: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another a… (read more)

I get the following message when going online with Firefox: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I've followed all the prompts to restart the computer, refresh the computer, delete the favicons.sqlite and places.sqlite and it won't allow me to delete them. This happened yesterday as well. Yesterday I could delete those files and everything was restored. But today I can't get it to work.

Asked by Lana Patterson 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

unwanted background connection while starting mozilla firefox browser

Hello, I like using Firefox browser every day. After installing and running Avast antivirus protection (program version : 24.3.6108 (build 24.3.8975.832)), Avast no… (read more)

Hello,

I like using Firefox browser every day. After installing and running Avast antivirus protection (program version : 24.3.6108 (build 24.3.8975.832)), Avast notification always show this message every time I start up Firefox : please check the uploaded images : FPA Scam.jpg.

I already checked the extenstion, the Settings, and the Advance Settings of Firefox browser. I'd like to know if there is any parameter related to engine.forexpeacearmy.com and it is enabled. Unfortunately, I can't found any related parameters.

So, I decide to contact Firefox support to find out what happen to my Firefox browser, why it always call the forexpeacearmy site at the start up, and finally I want to remove it. Because I'm affraid it could be some kind of trojans / malwares and put my laptop into risks.

Kindly need your advise. Thank you.

Kind regards, Gideon

Asked by gidhsk 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

tabs still crashing.

I still have not had any improvement with tab crashes especially on sites containing videos. Lately, every time i go on Facebook and play a video reel, i stop the video a… (read more)

I still have not had any improvement with tab crashes especially on sites containing videos. Lately, every time i go on Facebook and play a video reel, i stop the video and before i can return to my home page, the tab crashes. This browser has gotten worse rather than improving.

Asked by Scot63 1 year ago

Last reply by madcap magician 1 year ago

  • Archived

Firefox wont open login on bank site

As Firefox no longer supports windows 8, I have downloaded and installed Firefox ESR 64-bit. I can open my banking site but the site does not show a log in button. I had … (read more)

As Firefox no longer supports windows 8, I have downloaded and installed Firefox ESR 64-bit. I can open my banking site but the site does not show a log in button. I had no trouble with this site last week. I can access my log in details on my mobile. Can this be fixed

Warwick

Asked by wpress49 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Browser Crashing Non-stop

I have been using the Firefox browser for years on the exact same computer running windows 8.1 that isn't having any issues or problems. Over the last 6 months the browse… (read more)

I have been using the Firefox browser for years on the exact same computer running windows 8.1 that isn't having any issues or problems. Over the last 6 months the browser has been crashing every single day regardless of utilizing every setting mentioned in the help articles, numerous "refreshes" (numerous times it also freezes during refresh) and numerous reinstalls have done nothing. Every single day the browser crashes and I have to restart it or my whole computer. This is my last attempt to figure out what's happening before I stop ever using it again.

Asked by Thomas Cross 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

my duckduckgo got changed to google on 1/1/2025

i have used mozilla for many years, i HATE google! last night 12/31/24 duckduckgo was my search engine, i stayed up until 1 or 2am on 1/1/2025 and watched several youtube… (read more)

i have used mozilla for many years, i HATE google! last night 12/31/24 duckduckgo was my search engine, i stayed up until 1 or 2am on 1/1/2025 and watched several youtube videos (i had been watching them all day) and turned my computer off and went to bed. around 9am 1/1/2025 i got up and turned on my computer, clicked mozilla in my toolbar and started a search, I GOT GOOGLE RESULTS, SO HIT THE BACK ARROW AND NOTICED GOOGLE WAS MY SEARCH ENGINE!! DID YOU DO AN UPDATE OR ANYTHING TO CHANGE MY SEARCH ENGINE TO GOOGLE? i managed to download duckduckgo and make it my search engine again. BUT i NEED to know if this happened on YOUR END, or if GOOGLE did something. I HAD NOT MADE ANY CHANGES TO MY COMPUTER ON 12/31/2024 OR THE EARLY MORNING HOURS AFTER MIDNIGHT!!!

IF MOZILLA DID THIS , I DO NOT UNDERSTAND WHY, BUT IF IT WAS NEFARIOUSLY DONE BY GOOGLE, THEN IM PISSED!!! THANK YOU!

Asked by lnrdwl2014 10 months ago

Last reply by lnrdwl2014 10 months ago

  • Archived

Chose the wrong button result I think said lcd not available

Today as usual went to open Firefox but made the wrong choice instead of choosing do you want to allow fire fox to be your browser I chose the wrong button result message… (read more)

Today as usual went to open Firefox but made the wrong choice instead of choosing do you want to allow fire fox to be your browser I chose the wrong button result message came up cannot open I think it was something like can not use I think it was like lcd.If that makes sense please help

Asked by maritom 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago