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Failure to install extensions

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalle… (read more)

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalled the 32-bit version, carried out a standard installed and all this appeared successful. I noticed that I was getting a lot of advertisements and remembered that I had had Ghostery installed as an extension in my 32-bit Firefox. I went to the extensions page, selected Ghostery and asked for it to be added. Shortly after that, I got a message that the installation had been aborted because the extension might be corrupt. I tried again and got the same message. I tried another ad blocker, and got the same message with that one; and tried a third with the same result. What is going on? I haven't changed any settings in Firefox since the standard installation, and the extensions were from the Firefox source, so how can the extensions be corrupt? If it isn't corrupt, why isn't Firefox installing it?

Asked by EdingtonJD 3 days ago

Last reply by EdingtonJD 9 hours ago

I am absolutely FURIOUS extension no longer work or icons appear (ublock, avast, etc)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying … (read more)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying myself to fix this i dont know what do anymore i am so very very angry, i am beyond fury with this i cant get any help i just cant believe this is happening

Asked by info7653 4 days ago

Last reply by info7653 4 days ago

sync problem for the same account 不同设备的账户同步问题

I used the same account with two computers. I always keep my account in sync. Actually, they do not. My previous notebook has a series of bookmarks, but the bookmarks in … (read more)

I used the same account with two computers. I always keep my account in sync. Actually, they do not. My previous notebook has a series of bookmarks, but the bookmarks in the latter one is exactly different. It seems like two accounts, but I log in with the same account. Miracly, when I log the same account with my phone, the bookmarks in my phone is sync with my previous notebook I don't know how to solve it and appreciate your answer.

我有两台笔记本,登录同一个账户时是不同步的。两个笔记本的书签页完全各顾各,但我登录的是一个账户且一直保持着同步。当我用手机登录同一个账户的时候,手机会有第一个笔记本同步;第二个笔记本就好像完全是新的账户。 我不知道怎么解决这个问题,希望专业的你的回复。

Asked by siffer391 6 hours ago

Last reply by Tan Chee Keong 5 hours ago

Unable to use PayPal to buy "Unlimited Relay"

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP a… (read more)

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP account popup window and am taken to the next window where I can - theoretically - choose which means of payment I want to use. Most often I don't have the time to check the banner for Agree and Pay as the app immediately takes me to the page where it tries to connect to register the payment. Then I get the message to the effect of the app is too busy and 'Try again later', so I hit the 'try again' button and am taken back to the login page. Usually, at this point I login, am taken to the Agree and Pay screen but which no longer displays the button to agree and pay, so now the app will no longer register anything and comes to a -- Full Stop. Sometimes for variety I am taken back to the opening page where I again choose PayPal which begins the whole procedure all over again.

All I'm trying to do is pay Firefox $0.99@month for this "unlimited" service. It shouldn't be this hard. I have also tried to pay using MS Edge; same thing: 'Server busy, try again later' Any suggestions to rectify this annoying time sink would be welcomed.

I am running FF 102.0 64bit on Windows 10 Pro Version 21H2 Installed on ‎6/‎18/‎2021 OS build 19044.1766 Experience Windows Feature Experience Pack 120.2212.4180.0

   On 07/05/2022 3:22 PM Firefox Accounts <accounts@firefox.com> wrote:

Asked by thevike 8 hours ago

malfunctioning Firefox

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others… (read more)

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others (including my phone), they do appear.

I also think that Firefox is preventing some of the links I receive from connecting.

In short, I am not very happy with Firefox!

Asked by Betsy13 11 hours ago

Last reply by RobertJ 10 hours ago

opening PDFs

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked: 1 Other file types o… (read more)

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked:

  1. 1 Other file types open/download correctly.
  2. 2 Other browsers open PDFs correctly.

The issue seems restricted to Firefox and PDFs.

Asked by dennis.loebs 11 hours ago

Last reply by jonzn4SUSE 11 hours ago

Banking website partially not opening tabs. OK on MS Edge

My banking website works fine except for 2 tabs which eventually comes back with page not found due to a technical problem. I think started happening with the last update… (read more)

My banking website works fine except for 2 tabs which eventually comes back with page not found due to a technical problem. I think started happening with the last update to Firefox. I have no problems using MS Edge. I have contact my Bank's help line and only suggested clearing data cache and cookies, but it made no difference.

Asked by nevillemac58 11 hours ago

Last reply by jonzn4SUSE 11 hours ago

cannot access certain biz apps with Firefox

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that… (read more)

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that. On CostcoTravel.com, the circle just spins...for hours--just trying to sign in, even with Enhanced OFF.

Asked by jpiowa1 11 hours ago

Last reply by jonzn4SUSE 11 hours ago

Download to Overdrive (library app for borrowing audiobooks, etc) no longer works

I believe the latest Firefox update has a glitch which prevents me from downloading audiobooks through the library's Overdrive app. After failing several times and talki… (read more)

I believe the latest Firefox update has a glitch which prevents me from downloading audiobooks through the library's Overdrive app. After failing several times and talking to a very patient librarian, I finally used a different browser and was successful.

Asked by earthenergy 12 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Not prompt to save password

My "save" passwords is enable, but I am not being prompted to save the login information for new websites as well as websites that are already saved but I have more than … (read more)

My "save" passwords is enable, but I am not being prompted to save the login information for new websites as well as websites that are already saved but I have more than one logins.

I thought if I edit one login, I could add or the system would ask me to replace or save as new, but it doesn't and I can't find why is it that I am not being prompt to save the information.

Not sure if its just this one page or other websites and it is just a setting that influence this behavior.

Any ideas? Thank you

Asked by lbenzamin 12 hours ago

Last reply by lbenzamin 12 hours ago

Incorrect password message when trying to sign on from another computer

I just bought a new laptop and am trying to sync my firefox account. Whenever I try to sign in from the new computer I keep getting an incorrect password message despite … (read more)

I just bought a new laptop and am trying to sync my firefox account. Whenever I try to sign in from the new computer I keep getting an incorrect password message despite using the correct password. What am I suppose to do here? I don't want to lose all my saved info and everything else.

Asked by ctsnyder127 13 hours ago

Last reply by TechHorse 12 hours ago

Cannot create drag&drop shortcut on SOME pages

Hallo, I have: Firefox 102.0 (dark mode) OS: - Win10, 64-bit (20H2 up to date) addons: - Adblock Plus - uBlock Origing - Concent Blocker - Video DownloadHelper In the las… (read more)

Hallo,

I have: Firefox 102.0 (dark mode)

OS: - Win10, 64-bit (20H2 up to date)

addons: - Adblock Plus - uBlock Origing - Concent Blocker - Video DownloadHelper

In the last days I couldn't create shortcuts on SOME pages with drag and drop as I did usually. Today I formated the PC to start fresh, the problem remains!

examples: - https://flogarecords.com/store/shop/lp-mlp/sakis-tolis-among-the-fires-of-hell-lp-red-white-haze-exclusive/ When I try to create a shortcut with drag&drop a folder is created named: "SAKIS TOLIS - AMONG THE FIRES OF HELL LP (RED" And the shortcut is included inside.

- https://www.pronews.gr/amyna-asfaleia/politiki-prostasia/kolasi-sto-porto-germeno-ekkenonetai-o-mytikas/ When I try to create a shortcut with drag&drop a white file is created named: "Κόλαση στο Πόρτο Γερμενό" With size "0 byte", without extention.

The above are happening in SOME pages, not in all shortcuts. When I try to create the shortcuts on Opera they are created just fine. Perhaps that has to do with a bug in some update (windows or firfox)

TNX

Asked by karv9 14 hours ago

Last reply by AliceWyman 13 hours ago

Security Risk : Add-on Installed itself and Disguised to look like another

I've been locked to google safe-search while on Firefox for a few days, despite my settings being set to unlock. After having gone through various settings, including my … (read more)

I've been locked to google safe-search while on Firefox for a few days, despite my settings being set to unlock. After having gone through various settings, including my AV I noticed that I had a strange looking symbol in my URL bar that was forcing safe=active on all google searches.

I have TrafficLight by Bit-defender Installed, and I noticed this symbol looked the EXACT same but belonged to another extension that I DID NOT install myself.

The name of the offending extension is "Preview of Parental Control: Family Friendly Filter" by Media Partners. [LINK] : https://addons.mozilla.org/en-US/firefox/addon/family-friendly-filter/

The company name is Sketchy and I worried where it came from. I have uninstalled it, but I am seeking direction regarding where it may have come from. Could someone look at the extension and advise??

Asked by wanderingScholar 14 hours ago

Last reply by wanderingScholar 13 hours ago