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When downloading from Outlook on the web using Firefox ESR, an unnecessary string is added to the file name.

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automa… (read more)

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automatically inserted at the beginning of the file name, which is causing issues. This phenomenon does not occur with other browsers such as Edge or Chrome.

Is there a way to solve this problem?

Asked by fujioka25a 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethi… (read more)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Asked by STARKNIGHT 2 months ago

Answered by STARKNIGHT 2 months ago

Black thumbtacks suddenly appear on all shortcuts

Why are these showing up now? They were never there before. Is there a way to hide them or make them disappear? They are ugly, distracting to look at and unnecessary. I t… (read more)

Why are these showing up now? They were never there before. Is there a way to hide them or make them disappear? They are ugly, distracting to look at and unnecessary. I tried one about:config solution, but it did not work. Please fix this. See screenshot. The black tacks should not be visible, but now they are.

Asked by Lyghtkeepr 5 days ago

Last reply by Agent virtuel 5 days ago

Gmail not loading in mozilla firefox

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything els… (read more)

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything else is loaded except my gmail.

Asked by Lance Brown 3 months ago

Last reply by jonzn4SUSE 3 months ago

PR_Connect_reset_error

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky… (read more)

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky Internet Security 21.3.10.391 (m). I have paused Kaspersky, uninstalled then reinstalled Firefox 3 times. I have cleared all Firefox cookies and caches a number of times. On my 2nd Firefox reinstallation Firefox worked ok for a couple of times then stopped again with the same error code. Please note that I am not very familiar with computer stuff so any suggestions need baby steps. Many thanks.

Asked by glb_glb 3 months ago

Last reply by jonzn4SUSE 3 months ago

Connecting to iDrive on Synology NAS fails

The iDrive backup app on my synology nas is accessed via a web browser over my local network using an ip address. It has a two step security setup. First to enter Synolog… (read more)

The iDrive backup app on my synology nas is accessed via a web browser over my local network using an ip address. It has a two step security setup. First to enter Synology credentials and then iDrive's. After entering the iDrive credentials, all I get is a spinning wheel. It is supposed to present a box to enter a validation code, sent to me by email (which I get). The box is never shown.

The process works in Chrome and Edge successfully. I contacted iDrive support and they told me that since it fails only in Firefox, that I should contact the browser vendor.

There is no error message.

I tried clearing my browser cache, restarting Firefox and my computer, none of which helped.

Please can you advise me?

Firefox 137.0.2 (64 bit). Windows 10 Home 22H2 Os Build 19045.5737.

Asked by m_h_west 1 week ago

Last reply by m_h_west 4 days ago

Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (read more)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by ceggleston329 2 months ago

Last reply by krupkaa2 2 months ago

Website Support

https://www.pge.com/ https://my.dmv.ca.gov/ Websites such as the Sites above are not working in Firefox or other Open Source Browsers. I am being forced to use Chromium … (read more)

https://www.pge.com/ https://my.dmv.ca.gov/

Websites such as the Sites above are not working in Firefox or other Open Source Browsers. I am being forced to use Chromium in this case to complete payments and add items to the DMV Cart and complete a payment for example. I do not want to have to do this. I do not want to be forced to use a Closed Source Browser such as Microsoft Edge or Google Chrome or Apple Safari. Or, Even the Open Source version of Google Chrome Chromium. Companies like PGE are deciding to drop support for Firefox as the State not enough users use Firefox. They are forcing the market to use a Non Open Source Browser. This is a Problem. This is not good for Competition and the Internet as a whole. Not good for me as I am a Linux User. The PG&E website does not even load when using Firefox. The DMV site loads but does not allow one to complete any Payments for Example. At this time one can only view Information on the DMV website.

Asked by thaws1981 2 months ago

Last reply by Catemaco 1 month ago

Save and fill payment methods is not working

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and … (read more)

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and it populates the input boxes with the correct information, however once I actually click the payment method, the payment method and all the input boxes are cleared of all contents. I am therefore forced to enter payment information each and every time I want to use it. The Fill Payment method isn't working.

I have reentered and verified the saved payment method several times.

Asked by scot.mcpherson 4 months ago

Last reply by jonzn4SUSE 4 months ago

Extension downloading issue in firefox browser

Please let me no why i am not getting able to download the extension what should i do for downloading the extension .my firefox version is also up dated but i am unable … (read more)

Please let me no why i am not getting able to download the extension what should i do for downloading the extension .my firefox version is also up dated but i am unable to download the extension

Asked by Raj Pandey 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox not saving browser information between sessions

Hello Mozilla, I am about to trash Firefox ... an app that I have used for years, but in the past few weeks it has become an item of frustration. I have the lastest ver… (read more)

Hello Mozilla,

I am about to trash Firefox ... an app that I have used for years, but in the past few weeks it has become an item of frustration.

I have the lastest version which in itself works great but recently cannot remember settings from session to session. I have reviewed comments on the subject but cannot find a solution.

Help please ... or it will be trashed within the week.

Darryl

Asked by Darryl 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

New Tab not showing Recent Activity anymore.

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for h… (read more)

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for having frequently visited sites at the top, Pocket stories I can curate in the middle, and what used to be a history of articles and sites I've read most recently in "Recent Activity" along the bottom. Within the last few days, "Recent Activity" has been blank, and will no longer keep track of articles I've recently read. I've tried clearing the browser history and cookies, and it came back for a moment, but quickly went back to being blank. And the major downside to clearing the browser is that my four rows of most frequently visited sites gets wiped clean also, and I have to spend time getting them back on the list. I do not have Firefox set to automatically clear history upon closing it. I've tried turning "Recent Activity" off and on with the page's Settings (cog in the bottom right corner). I'd really like to have this back, as it can help me find recently read content (especially Pocket content) easier than wading through the History log. Any help would be appreciated.

Asked by Dave F 3 months ago

Answered by Dave F 2 months ago

right click save image as

right click save image as not working in ancestry, but works on other websites. Has always worked on Ancestry in the past. Just rejoined Ancestry & now not working … (read more)

right click save image as not working in ancestry, but works on other websites. Has always worked on Ancestry in the past. Just rejoined Ancestry & now not working

Asked by Deb Skinner 3 months ago

Last reply by markwarner22 3 months ago

  • Solved

Bookmarks on firefox latest version 115

So lately can't save bookmarks anymore not even to anywhere, what happened with version 115 running windows 7? Tried even saving all bookmarks and still nothing, even ex… (read more)

So lately can't save bookmarks anymore not even to anywhere, what happened with version 115 running windows 7? Tried even saving all bookmarks and still nothing, even extensions won't save bookmarks...

Asked by Mangekyo Sharringan 3 months ago

Answered by Mangekyo Sharringan 3 months ago