Showing questions tagged:

support.mozilla.org login

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this? I understand the need for sec… (read more)

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

Archived 3 171

Lost all saved password

Hi, I need to reinstall my windows, I forget my Firefox account and create a new one and lost all my saved password. Is there any way to retrieve it? I create Firefox acc… (read more)

Hi, I need to reinstall my windows, I forget my Firefox account and create a new one and lost all my saved password. Is there any way to retrieve it? I create Firefox account ofc to save the password, but if the account cannot save the password whats the point to create an account.

Archived 1 117

Signing into Yahoo mail using passkey popup

Until the other day I was able to simply sign in to my various Yahoo email accounts password by using my 1Password saved password. Now,when I try to log into my Yahoo ema… (read more)

Until the other day I was able to simply sign in to my various Yahoo email accounts password by using my 1Password saved password. Now,when I try to log into my Yahoo email accounts I get a popup window (see attached screen-print) saying that Windows Security wants to make sure it's me and that "This request comes from Firefox, published by Mozilla Corporation. Insert your security key into the USB port." Then I have to click the "Cancel" button, click "Try signing in another way" link and I can then sign in as I use to with my 1Password stored password.

These extra steps that are now required to sign-in to my Yahoo email accounts is very annoying and frustrating.

Archived 2 180

400 Bad Request when logging into virginplus.ca

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error: Bad Request Your browser sent a request t… (read more)

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. The URL for the error message starts with https://www.ges.bell.ca/siteminderagent/SmMakeCookie.ccc?SMSESSION=

After getting the error, when I got back to https://myaccount.virginplus.ca/, I find that I am logged in. Also, I do not get this error with Edge.

Cheers,

--John

Archived 1 378

Sign in

I am having problems signing into Mozilla Firefox with my password. How do you reset my password? I cannot get in my accounts without sign in to Firefox. Thank you, Chr… (read more)

I am having problems signing into Mozilla Firefox with my password. How do you reset my password? I cannot get in my accounts without sign in to Firefox.

Thank you,

Christine Kuhn Email removed for privacy

Archived 1 36

400 Request Header Or Cookie Too Large

Hi. When I go to my webmail " 400 Request Header Or Cookie Too Large" comes up. I can get it in chrome no problem. This just started last night. Can you please help me.I … (read more)

Hi. When I go to my webmail " 400 Request Header Or Cookie Too Large" comes up. I can get it in chrome no problem. This just started last night. Can you please help me.I don't want to loose all my passwords (by clearing cookies) Thank you in advance. Jan

Archived 1 172

I need help with passwords. I'm 81 and almost blind. Passwords are too long and I can't get in proton website

password manager is terrible. i can't get into proton vpn because i can't understand the symbls in the password. i'm 81 and almost blind. please tell me what the symble a… (read more)

password manager is terrible. i can't get into proton vpn because i can't understand the symbls in the password. i'm 81 and almost blind. please tell me what the symble are. i cannot find the symble on my keyword. that is why i am asking

Archived 1 81

Sites Default to Wrong Account

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my scho… (read more)

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my school account instead of my personal account, and I have to manually change to the account I actually want to use. I don't know why it keeps defaulting like this but it's very annoying, what can I do about it?

Solved Archived 4 191

Roboform

I was stupid enough to download Roboform Password manager, but it's just not for me. I was using Firefox password manager and would like to go back to it but I cannot de… (read more)

I was stupid enough to download Roboform Password manager, but it's just not for me. I was using Firefox password manager and would like to go back to it but I cannot delete Robo Form. I've tried disabling Roboform, but that doesn't work. Do I have to cancel Firefox in order to get rid of this nasty program?

Archived 2 234

Sage - username won't save

Hi folks After manyyears of using Sage accounting software, somehow Firefox no longer saves my Sage username, which is very annoying as now every time I login I have to m… (read more)

Hi folks After manyyears of using Sage accounting software, somehow Firefox no longer saves my Sage username, which is very annoying as now every time I login I have to manually type my Sage username. Clearely I have clicked something I shoudn't and I wonder if anyone can help me save the username again? Thx.

Solved Archived 1 162

can't log into Ring.com

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothi… (read more)

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothing works. Then for some unknown reason it will go forward to the password. But this time it just won't let me proceed no matter what I do, the continue option stays grayed out. I can sign on using Edge but I don't want to use Edge or even have a second browser open just so I can see my security camera. I want Firefox to work correctly.

Solved Archived 2 153

firefox start up

Why do I have to enter my logins and passwords for my MSN, Outlook, Yahoo and myyahoo everytime I start up firefox? It is getting very annoying. Is Mozilla Firefox truly … (read more)

Why do I have to enter my logins and passwords for my MSN, Outlook, Yahoo and myyahoo everytime I start up firefox? It is getting very annoying.

Is Mozilla Firefox truly compatible with Windows 10 anMSN, Outlook, Yahoo, my yahoo and Malwarebytes?

Archived 1 252