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Firefox not working with geocomply app, edge works fine

Draftkings uses Geocomply to verify location in Oregon. A few days ago all attempted logins began to fail due to firefox not recognizing this app when Draftkings website… (read more)

Draftkings uses Geocomply to verify location in Oregon. A few days ago all attempted logins began to fail due to firefox not recognizing this app when Draftkings website initiated location verification. It has not worked since in Firefox. Just tried Edge browser and it works fine there. I have checked all settings, been thru multiple tutorials and still, Draftkings website asks me to download and install this app, which is obviously installed and working already since Edge used it. I can see the app in my list but its become obvious firefox can't. Help

Asked by BradinEugene 3 days ago

Last reply by Dropa 2 days ago

GeoComply App for desktop computers recently stopped working with Firefox browser

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Ca… (read more)

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Canada with my desktop computer while using the Firefox browser. For such customers, the Pinnacle Sports website requires the use of a WiFi internet connection and a GeoComply App. However, since then, I am no longer able to connect successfully with the Pinnacle Sports website with the Firefox browser, although I am still able to connect successfully with Microsoft Edge and Chrome, etc. Thus far, neither, Pinnacle Sports nor GeoComply App Support has been able to tellme what might have changed over the last few days with the Firefox browser, in order to bring this problem about, so I thought I might be able to get some help with this situation from Mozilla Firefox Support. Might you be able to identify the source of this recent problem? And, perhaps, provide a solution that will allow the use of the Firefox browser with the Pinnacle Sports website for customers based in Ontario Canada, moving forward? Thank you.

Asked by gcarlse 3 days ago

Last reply by TyDraniu 2 days ago

Save path dosent remember

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome … (read more)

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome when i double click i get drop down with paths i allready used so i just pick instead type every time (it can be frustrating because sometimes i mistype)

Image shows best what i mean :)

Asked by neocro44 3 days ago

Last reply by neocro44 1 day ago

  • Solved

Website Login

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on m… (read more)

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on my WIndows 10 machine, but fails on my new Windows 11 machine.

Asked by rogergiudici 1 week ago

Answered by rogergiudici 1 week ago

msn.com email

When trying to sign in to my email account, a get a blank page since I had update my browser. Still am not able to figure it out. Seems that it is only my msn. email ac… (read more)

When trying to sign in to my email account, a get a blank page since I had update my browser. Still am not able to figure it out. Seems that it is only my msn. email account that is screwed

Asked by Guy Boulanger 1 month ago

Last reply by Dropa 1 month ago

Arrow Scrolling

Since the last update, I can't scroll with up down arrows on laptop. Either is doesn't work at all or brings you to the bottom of the page. This happens on any website. … (read more)

Since the last update, I can't scroll with up down arrows on laptop. Either is doesn't work at all or brings you to the bottom of the page. This happens on any website.

Asked by george172 1 month ago

Last reply by cor-el 1 month ago

Change Developer Tools Responsive Design Mode default resolution

I'm a web developer and I've been using the web developer Responsive Design Mode for some testing. Unfortunately the default resolution is 320x480 and while I do occasion… (read more)

I'm a web developer and I've been using the web developer Responsive Design Mode for some testing.

Unfortunately the default resolution is 320x480 and while I do occasionally test this resolution (it's our bare minimal mobile resolution) it's obnoxious to have to always choose the drop down menu to change the resolution every-single-time!

I've already searched through about:config settings for queries such as 320 and 480 separately.

So: how do I change the Responsive Design Mode default resolution?

Asked by jab_creations 1 month ago

Last reply by jab_creations 1 month ago

Banking pages won't advance beyong Loading pop up

After logging in to banking website, selecting any action after landing page results in just a greyed-out loading popup with Asterisk symbol showing working clockwise act… (read more)

After logging in to banking website, selecting any action after landing page results in just a greyed-out loading popup with Asterisk symbol showing working clockwise action. Tab continues and won't even auto time out disconnect like it should. must close tab to exit. Edge browser works fine on site, problem just began this week (update glitch ?)

Asked by TGCBM 3 months ago

Last reply by cor-el 3 months ago

Error message, "www.google.com. PR_END_OF_FILE_ERROR".

When trying to navigate to websites I very frequently receive the error message, "www.google.com. PR_END_OF_FILE_ERROR". (1) This is an intermittent behavior happening o… (read more)

When trying to navigate to websites I very frequently receive the error message, "www.google.com. PR_END_OF_FILE_ERROR". (1) This is an intermittent behavior happening on websites that were accessible previously and then become accessible again on later attempts, (2) It happens on websites that I have used satisfactorily for years. (3) It happens on ones for hospitals, banks, etc. which are known to be secure. This occurs after waiting for a period of time, like a timeout error would. I do let my copy of Firefox do its default auto updates.

Please advise how to end these errors so that I can reliably use Firefox again.

Asked by Ed Bray 3 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Asked by dannyblay 3 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

Proxy / VPN

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before i… (read more)

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before it was immediate. It works in all other browsers (incl FF before v103). So this is a recent change in FF that harms normal VPN connections. I found out by trial and error, that changing the port of the VPN extension to 443 and disabling and enabling the extension and going back to v103 from v103.0.1 helped, but that should not be like that. So something has been broken in the latest v103.0.1 - please kindly look into it. Thank you!

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Asked by spdgnzls 3 months ago

Last reply by spdgnzls 1 month ago

Recover deleted download

I accident clicked delete download when from my downloads list in firefox and I can't find it anywhere on my computer? Does anyone now how I restore this file to save the… (read more)

I accident clicked delete download when from my downloads list in firefox and I can't find it anywhere on my computer? Does anyone now how I restore this file to save the time having to re download it? I am using Ubuntu.

Asked by tabithapeoples84 5 months ago

Last reply by tabithapeoples84 5 months ago

Copy Image Doesn't Work

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, wit… (read more)

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, with Windows 7 and Windows 10. I'm doing this so I can paste images into Photoshop. It looks like, instead of copying the image itself, it's just copying the image file, but this means I can't paste it into Photoshop.

Asked by r.thomas.wright 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago