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File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (read more)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Asked by jacco237 3 days ago

Last reply by emanuel.kocher 1 day ago

I am absolutely FURIOUS extension no longer work or icons appear (ublock, avast, etc)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying … (read more)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying myself to fix this i dont know what do anymore i am so very very angry, i am beyond fury with this i cant get any help i just cant believe this is happening

Asked by info7653 4 days ago

Last reply by info7653 3 days ago

Unable to use PayPal to buy "Unlimited Relay"

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP a… (read more)

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP account popup window and am taken to the next window where I can - theoretically - choose which means of payment I want to use. Most often I don't have the time to check the banner for Agree and Pay as the app immediately takes me to the page where it tries to connect to register the payment. Then I get the message to the effect of the app is too busy and 'Try again later', so I hit the 'try again' button and am taken back to the login page. Usually, at this point I login, am taken to the Agree and Pay screen but which no longer displays the button to agree and pay, so now the app will no longer register anything and comes to a -- Full Stop. Sometimes for variety I am taken back to the opening page where I again choose PayPal which begins the whole procedure all over again.

All I'm trying to do is pay Firefox $0.99@month for this "unlimited" service. It shouldn't be this hard. I have also tried to pay using MS Edge; same thing: 'Server busy, try again later' Any suggestions to rectify this annoying time sink would be welcomed.

I am running FF 102.0 64bit on Windows 10 Pro Version 21H2 Installed on ‎6/‎18/‎2021 OS build 19044.1766 Experience Windows Feature Experience Pack 120.2212.4180.0

   On 07/05/2022 3:22 PM Firefox Accounts <accounts@firefox.com> wrote:

Asked by thevike 4 hours ago

malfunctioning Firefox

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others… (read more)

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others (including my phone), they do appear.

I also think that Firefox is preventing some of the links I receive from connecting.

In short, I am not very happy with Firefox!

Asked by Betsy13 7 hours ago

Last reply by RobertJ 7 hours ago

cannot access certain biz apps with Firefox

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that… (read more)

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that. On CostcoTravel.com, the circle just spins...for hours--just trying to sign in, even with Enhanced OFF.

Asked by jpiowa1 7 hours ago

Last reply by jonzn4SUSE 7 hours ago

  • Solved

Profiles Vanished

I have a linux debian 11 o/s with up-to-date Firefox I don’t know which version at the moment it is whatever debian repo pushes down. I have 5 profiles on this particula… (read more)

I have a linux debian 11 o/s with up-to-date Firefox I don’t know which version at the moment it is whatever debian repo pushes down. I have 5 profiles on this particular computer with no previous issues. I decided to create another profile to be used for some test work and when I created it I then launched it and opened a few tabs to make sure it worked then closed. I planned on copying the profile files from another profile into this one so I went to the profile folder - /home/user/.mozilla/firefox/profile.names

Once there I saw my other profiles but could not locate this one so I went back to an open browser where I had the about:profiles page open and decided to delete that new profile and start over I figured maybe I accidentally saved it to a different directory. I hit remove it and it gave me the box asking if I wanted to remove files I chose yes I then go back to - /home/user/.mozilla/firefox but folder firefox was gone with all of my profiles all that was left in .mozilla was - /home/user/.mozilla/extensions and - /home/user/.mozilla/systemextensionsdev. Both of these folders - “extensions” as well as “systemextensionsdev” are empty. I go to the local directory for each profile and the data is still there for each of the profiles - /home/user/.cache/mozilla/firefox/profile.name.

The recycle bin is empty. A system-wide search for the profiles comes up with just the ones in the .cache folder. Back at the about:profiles page any attempt to open the preexisting profile results in a prompt asking me to create a new profile. I still have the one profile open and the addons are not working correctly. I did a bookmark export on this profile and doing so generated the “firefox” folder that had disappeared plus a profile folder using the same name of this open profile - /home/user/.mozilla/firefox'profile.name - it created a profile folder for this open profile using the correct name.

Any ideas on how this happened? Can the local profiles still in .cache be used to somehow restore the full profiles?

Asked by komms.tb 8 hours ago

Answered by komms.tb 6 hours ago

Incorrect password message when trying to sign on from another computer

I just bought a new laptop and am trying to sync my firefox account. Whenever I try to sign in from the new computer I keep getting an incorrect password message despite … (read more)

I just bought a new laptop and am trying to sync my firefox account. Whenever I try to sign in from the new computer I keep getting an incorrect password message despite using the correct password. What am I suppose to do here? I don't want to lose all my saved info and everything else.

Asked by ctsnyder127 9 hours ago

Last reply by TechHorse 8 hours ago

Cannot create drag&drop shortcut on SOME pages

Hallo, I have: Firefox 102.0 (dark mode) OS: - Win10, 64-bit (20H2 up to date) addons: - Adblock Plus - uBlock Origing - Concent Blocker - Video DownloadHelper In the las… (read more)

Hallo,

I have: Firefox 102.0 (dark mode)

OS: - Win10, 64-bit (20H2 up to date)

addons: - Adblock Plus - uBlock Origing - Concent Blocker - Video DownloadHelper

In the last days I couldn't create shortcuts on SOME pages with drag and drop as I did usually. Today I formated the PC to start fresh, the problem remains!

examples: - https://flogarecords.com/store/shop/lp-mlp/sakis-tolis-among-the-fires-of-hell-lp-red-white-haze-exclusive/ When I try to create a shortcut with drag&drop a folder is created named: "SAKIS TOLIS - AMONG THE FIRES OF HELL LP (RED" And the shortcut is included inside.

- https://www.pronews.gr/amyna-asfaleia/politiki-prostasia/kolasi-sto-porto-germeno-ekkenonetai-o-mytikas/ When I try to create a shortcut with drag&drop a white file is created named: "Κόλαση στο Πόρτο Γερμενό" With size "0 byte", without extention.

The above are happening in SOME pages, not in all shortcuts. When I try to create the shortcuts on Opera they are created just fine. Perhaps that has to do with a bug in some update (windows or firfox)

TNX

Asked by karv9 10 hours ago

Last reply by AliceWyman 10 hours ago

PDF Download

Running Firefox 102.0 in Win 10. When I try to download a PDF file, I get (1) a dialog box saying the download failed, (2) two 0 byte files in the download directory wit… (read more)

Running Firefox 102.0 in Win 10. When I try to download a PDF file, I get (1) a dialog box saying the download failed, (2) two 0 byte files in the download directory with the name of the PDF file I'm trying to download, and sometimes (3) a PDF file with a filename of 8 random characters that appears to be the file I'm trying to download. How do I fix this?

Asked by tomhartman12309 11 hours ago

Last reply by jonzn4SUSE 5 hours ago

english is my set language but…

my firefox on my apple laptop is set for english but certain pages are coming up in a foreign language before i could just quit out of firefox and relaunch and it cleared… (read more)

my firefox on my apple laptop is set for english but certain pages are coming up in a foreign language

before i could just quit out of firefox and relaunch and it cleared itself

ive tried that and restated but ceryain sites are still coming up in a foreign language

help please

Asked by mambs 11 hours ago

Last reply by Dropa 10 hours ago

Unable to LOG-IN to OUTLOOK

Since latest version update of Fire Fox, I'm unable to sign into OUTLOOK. I get to the Sign-in Screen, but when I toggle to enter password, page starts to reload login n… (read more)

Since latest version update of Fire Fox, I'm unable to sign into OUTLOOK. I get to the Sign-in Screen, but when I toggle to enter password, page starts to reload login name/password, but page never loads. Tried multiple times in Fire Fox, but launching MS - EDGE I can get logged in and going immediately. Please advise.

Here's where it gets stalled:

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1657027114&rver=7.0.6737.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fnlp%3d1%26RpsCsrfState%3d8f535035-0962-743c-cbd1-53133a57421e&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=90015

Asked by gemcoqui635 16 hours ago

Last reply by jonzn4SUSE 5 hours ago

IP address tagged as a bot

I believe my IP address has been tagged as a bot. The issue listed below happens when using both Mozilla and Google Chrome browsers. Here's my story... I'm not very savvy… (read more)

I believe my IP address has been tagged as a bot. The issue listed below happens when using both Mozilla and Google Chrome browsers. Here's my story... I'm not very savvy at purchasing tickets through second-party websites. My troubles may have begun when I forwarded the initial email to my daughter to claim the ticket barcodes; she's the person I purchased the tickets for as a gift.

  • She did try to collect the tickets through my forwarded email and was directed to the original seller's website. I did list her email address as the owner of the tickets. She did receive an email asking if she would like to finish the purchase.
  • As my daughter was reading this email, I was trying to pay for the tickets through PayPal, but the transaction did not go through as I had expected.
  • I then went back to TicketNetwork.com and canceled the tickets. This time, I used my email address as the address to send the ticketing information.
  • Then, I returned to TicketNetwork.com and repurchased the same group of tickets using my PayPal account. This time after checking PayPal, the transaction did go through.

While trying to purchase concert tickets through TicketNetwork.com and then being directed to Ticketmaster.com, and somewhere while trying to retrieve three tickets at Ticketmaster.com, this is what pops up on the screen: "Pardon the Interruption As you were browsing, something about your browser made us think you were a bot. There are a few reasons this might happen:

    You're a power user moving through this website with super-human speed.     You've disabled JavaScript in your web browser     A third-party browser plugin, such as Ghostery or NoScript is preventing JavaScript from running."

After looking into the JavaScript running on my laptop, the program is stilled installed. I did not find Ghostery or NoScript installed within the system.

A friend suggested that my IP address has been tagged as a bot because of the several attempts to retrieve the concert tickets through my daughter's and my email address. Another red flag may have been that both of us attempted to claim the tickets at TicketNetwork.com and followed Ticketmaster.com within a relatively short period.

My tale has ended, to the best of my recollection. Can you help me eliminate this IP bot with the above information? Many thanks, Mary

Asked by mplathrice 21 hours ago

Last reply by Paul 21 hours ago