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Cannot see full video player in fullscreen when toolbar is hidden

Hi! I am hiding the toolbar when browsing web pages to maximize the screen spaces. However, when playing full-screen videos (all HTML5 videos), the lowest part of the vid… (read more)

Hi! I am hiding the toolbar when browsing web pages to maximize the screen spaces. However, when playing full-screen videos (all HTML5 videos), the lowest part of the video are missing. It seems like that part are squeezed out of the screen. If I uncheck the "hide toolbar" function, it fixed. See the lowest part of the attached image.

I'm using the ff dev edition, 110.0b6, but the bug also happens on my ff 109.0 OS: MacOS 13.2

Asked by Perry Z 1 week ago

Last reply by Perry Z 1 week ago

FireFox Version 109.0

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I s… (read more)

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I scroll right then left the the Google Search Window overlays the top window of my homepage. I notice that if I refresh the page by clicking the refresh button the Google Search window sometimes goes away.

Asked by attride 1 week ago

Last reply by attride 1 week ago

How do I restore Old Firefox data after a refresh?

I contacted my bank to find out why their site no longer worked with Firefox and they had me refresh my Firefox settings, and now I'm not able to log in to certain pages … (read more)

I contacted my bank to find out why their site no longer worked with Firefox and they had me refresh my Firefox settings, and now I'm not able to log in to certain pages using my passwords. The login pages say either my username or password is incorrect but they're not. When I click on "Forgot password" and give my email address, it says they'll send me an email to reset my password, but the email never comes.

How can I get my old settings back?

Thanks

Asked by davehallmusic 3 weeks ago

Last reply by Terry 3 weeks ago

  • Archived

Firefox Relay

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's tell… (read more)

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's telling me that I will lose my email data. I didn't use the "Add account name" because of this. Also, do I have to pay to an email mask?

Asked by Yolanda 6 months ago

Last reply by AliceWyman 6 months ago

yahoo email issues

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or d… (read more)

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Asked by gjtspiep 5 months ago

Last reply by cggelwicks 2 weeks ago

Dashlane extension not working

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on? I've used Das… (read more)

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on?

I've used Dashlane for years without problem. I'm on Firefox 105.0.1 and OS Monterey 12.4

Asked by Eli 4 months ago

Last reply by Dropa 4 months ago

  • Solved

Syncing on multiple computers

Hi, I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's t… (read more)

Hi,

I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's tabs. On both computers, the iOS tabs are all that displays in synced tabs, and on iOS, only one of the two computer's tabs are shown, and often with the wrong name - I haven't found out what determines which computer's tabs shows in the synced tabs menu or which name is used, but it definitely isn't which computer was used more recently, for either requirement.

Asked by jessee8991 5 months ago

Answered by jonzn4SUSE 5 months ago

Sub-Folders don't show up in my bookmarks

Hi All, A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that's… (read more)

Hi All,

A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that's accessed from Firefox settings).

Could you please help with how I can get these sub-folders to show up in the Toolbar/Sidebar, please.

Thank you.

Asked by estfor.sk 4 months ago

Last reply by cor-el 4 months ago

I just created a password for Firefox, and now it shows too many dots. Is it a mistake?

I've been using Firefox for years, and I don't remember ever having a password, but it asked me for one when I set up a new Operating System. So it wanted my email addy,… (read more)

I've been using Firefox for years, and I don't remember ever having a password, but it asked me for one when I set up a new Operating System. So it wanted my email addy, and I gave them the password for that addy. They wouldn't accept it. Then I created a new password, and now it shows too many dots for the password I created. I'm really confused now. Already they have sent me 8 different "Account Authorization Codes." I have no idea what is going on now, and I don't know if the password I created is the one that they now have because there is no "eye" to show me what they think that my password is. Like I said, they are showing too many dots, and there is no way for me to find out what they think my password is!

Asked by Jacquelynne Scott 1 month ago

Last reply by Jacquelynne Scott 1 month ago

  • Solved

Firefox crashes since upgrade to MacOS Ventura Version 13.0.1 (22A400)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats… (read more)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018

Asked by sowmik.sengupta 1 month ago

Answered by cor-el 1 month ago

Firefox 108.0.1 now sorts Window-menu items alphabetically, and I can't find anything

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from C… (read more)

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from Chrome to FF in the first place. I *HATE* having my windows sorted alphabetically. I have certain windows that remain open all the time, and they remain at the top of my Window menu drop-down, for easy access. (Hence, chronological by when the window opened, the old default behaviour.) Now, FF "helpfully" changes the window position every time I change tabs, and I can't find anything. I mentally sort windows by subject matter, not by the name displayed on the tab. I have tens of windows (20-30 typically) open at any given time. This makes it literally impossible to use the Window menu anymore, and I have to tab through open windows searching for what I need.

Mozilla, please make this a configurable option. It was really horrible of you to enforce this on us, just because some squeaky-wheels decided they preferred alphabetical sorting. They clearly are not power users, and this change has crippled those of us who are.

Asked by dvinas 1 month ago

Last reply by cor-el 1 month ago

Google image search not working in Firefox

It used to be when I would do a google search, and click on images, I'd get lots of results I could scroll through. Now, when I do this on Firefox, I get some little boxe… (read more)

It used to be when I would do a google search, and click on images, I'd get lots of results I could scroll through. Now, when I do this on Firefox, I get some little boxes of categories at the top, a line of ads, one image result, and some text that says "Looks like you've reached the end." This doesn't happen with other browsers. What's wrong? How can I get Firefox to work with Google image search again?

Thanks!

(Images: Firefox results vs. same Google search in Chrome).

Asked by robinsongabriel64 4 weeks ago

Last reply by Terry 3 weeks ago

CMD+Mouse Wheel to Zoom in Firefox for macOS [Fix Firefox 109.0 Intentional Bug]

Firefox 109.0 for macOS introduced an intentional bug that disables the popular highly useful zoom in/out using cmd+mouse wheel. Mozilla claims that this engineered bug "… (read more)

Firefox 109.0 for macOS introduced an intentional bug that disables the popular highly useful zoom in/out using cmd+mouse wheel. Mozilla claims that this engineered bug "avoids accidental zooming and matches the behavior of other web browsers on macOS." However, it causes severe trouble for productivity users and the large user community who use a mouse and keyboard.

Could you please let me know how the highly popular and practical zoom in/out using cmd+mouse wheel could be re-enabled in Firefox 109.0?

Also, I would like to ask Mozilla to respect user decisions and let them choose whether they prefer to disable Ctrl or Cmd + trackpad or mouse wheel (scrolls the page instead of zooming) or use it.

Thanks

Asked by Ash 2 weeks ago

Last reply by cor-el 2 weeks ago

Lost passwords after update

My firefox updated and all of my passwords are gone and I am logged out of all accounts. How can I recover them. None of my other saved mozilla profiles (in about:profile… (read more)

My firefox updated and all of my passwords are gone and I am logged out of all accounts. How can I recover them. None of my other saved mozilla profiles (in about:profiles) had the missing password data.

I have key and logins.json folders on my computer and I have most of my saved passwords on a mozilla firefox account on my ipad. It's the same login profile but they are not sync'd and I am afraid sync-ing will delete the passwords.

How can I get the json passwords or the ipad passwords onto my most updated version of firefox?

Asked by ausjia13 2 weeks ago

Last reply by Terry 2 weeks ago

Inconvenience with printer settings (Firefox and Thunderbird)

I am often switching office and change my system default printer always first when I am in a new place. I learned from the community here that the right thing to do for h… (read more)

I am often switching office and change my system default printer always first when I am in a new place. I learned from the community here that the right thing to do for having Firefox/Thunderbird follow this choice is set print_printer to 'default'. The problem is that this does only work for a while. As soon as I use the selection dropdown in the printing dialog (e.g. to exceptionally select the PDF printer) it will overwrite 'default' by that printer. The consequence is that from that time on I have to manually select the printer or got to the config editor again to set 'default'. Is there any simple solution I overlooked?

If not can you tell me how I can make a feature request? A simple solution would be to include something like 'System Default' in the dropdown list in the printing dialog. Although for my taste, it would be better to have the selection in the printer dialog only temporary and return to the previous printer selection for the next printing.

Asked by reiner.zorn 1 week ago

Last reply by reiner.zorn 20 hours ago

Firefox on MacOS is not saving/using logins and passwords properly.

One: When I add a login in Firefox such as: https://www.canada.ca/en/employment-social-development/services/my-account/access.html#a4-2 (which is where I need to get my t… (read more)

One: When I add a login in Firefox such as: https://www.canada.ca/en/employment-social-development/services/my-account/access.html#a4-2 (which is where I need to get my tax information)

It only saves: https://www.canada.ca (which is useless)

Two: When I add a login in Firefox such as: 192.168.0.1 (which is the address of my router)

I saves all the information but will not offer the actual password, only the login user.

Safari handles all this wonderfully but Firefox is terrible. I only use Firefox so I can use Ublock Original to get rid of the damn adverts from everywhere...

Is there something I'm doing wrong other than following the Firefox prompts to save a password?

Asked by Mike 1 week ago

Last reply by Mike 1 week ago

Credit cards not showing up

Hey team, I cannot see any option to see my stored credit cards. To be clear, see the image. I don't see any option to see my stored credit cards. See the second image f… (read more)

Hey team, I cannot see any option to see my stored credit cards.

To be clear, see the image. I don't see any option to see my stored credit cards.

See the second image for the about:config settings. Not sure why this is the case.

Asked by Kartik Thapar 1 week ago