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Firefox icon reappears on desktop after being deleted

I'm using Windows 10 Pro and Firefox 97.0.1 I do not want the Firefox icon on my desktop (I already have it pinned to my taskbar). I delete the shortcut, but it reappears… (read more)

I'm using Windows 10 Pro and Firefox 97.0.1 I do not want the Firefox icon on my desktop (I already have it pinned to my taskbar). I delete the shortcut, but it reappears each time I log in. Removing it requires me to have a coworker with admin privileges come supply a password - it's not tenable for me to keep bugging her every day. I cannot find the setting to suppress the re-creation of the desktop icon; where is it located? I prefer Firefox, but if there's no solution to this I will have to uninstall it and switch to a different browser.

Asked by mjmlefty 4 months ago

Last reply by Bob R 2 months ago

Firefox failing to log me into multiple sites

Beginning two days ago, Firefox will not log me into multiple sites including substack.com, seekingalpha.com, epochtimes.com (login not even visible). On other sites (esp… (read more)

Beginning two days ago, Firefox will not log me into multiple sites including substack.com, seekingalpha.com, epochtimes.com (login not even visible). On other sites (especially schwab.com, fmls.com) basic functionality is limited. I have no issues logging into or using these sites normally using Chrome.

I've turned of strict privacy standards (if they don't work, what the point of using a privacy/security centric browser). I've also turned off tracking protection for these sites, to no avail.

I've used Firefox since it was created, but it is making life difficult for me now on the web. I don't want to use Chrome, but it does work. Please help.

Thanks, Jim

Asked by jwm4 4 months ago

Last reply by cor-el 4 months ago

Off White Firefox Issue

Various websites showing off white background on objects. What is the issue? nkoch@Observable ~ $ firefox --version Mozilla Firefox 97.0.1 nkoch@Observable ~ $ uname -a L… (read more)

Various websites showing off white background on objects.

What is the issue?

nkoch@Observable ~ $ firefox --version Mozilla Firefox 97.0.1

nkoch@Observable ~ $ uname -a Linux Observable 5.15.24-gentoo-x86_64 #1 SMP PREEMPT Thu Feb 17 09:19:55 CST 2022 x86_64 Intel(R) Xeon(R) CPU X5560 @ 2.80GHz GenuineIntel GNU/Linux

Asked by Nathan 4 months ago

Last reply by Terry 4 months ago

  • Solved

FireFox showing a blank page for Facebook

Whenever I go to Facebook website, the Facebook page goes totally blank. It's happening for a few days now... Facebook is working fine in Chrome without a glitch. It's e… (read more)

Whenever I go to Facebook website, the Facebook page goes totally blank. It's happening for a few days now... Facebook is working fine in Chrome without a glitch. It's extremely frustrating. Feel like ditching my beloved browser. Please advice. thanks

Asked by amanpartaps 4 months ago

Answered by amanpartaps 4 months ago

  • Solved

Adding bookmark -> Choose Folder -> Cannot see folder names

Hi, The attached image explains the problem in 3 steps. 1. I try to add a bookmark, a pop-up window appears. OK. 2. I get a menu with some recent bookmark folders, but I … (read more)

Hi, The attached image explains the problem in 3 steps. 1. I try to add a bookmark, a pop-up window appears. OK. 2. I get a menu with some recent bookmark folders, but I want a different one, so I press "Choose folder". OK. 3. Now I need to browse among numerous folders in my bookmarks, it worked fine before, but I cannot do it anymore because the folder names are not visible! As if they are written with a white font on a white background. I can scroll, choose (blindly) some folder, which is marked by the faint rectangle visible on the image. And the bookmark will be saved to that folder indeed. But scrolling blindly through my hundred folders is obviously not practical.

The problem appeared 1-2 weeks ago, probably after a FF update. Now I updated FF to the latest version 97.0.1, it doesn't help.

A couple of months ago I did some changes in FF config in particular to make bookmarks appear more dense: newer FF versions introduced huge vertical space between bookmarks. I can't remember what exactly I did (followed some recipe on internet), but it didn't introduce any problems. The problems appeared 1-2 weeks ago. System: Windows 10.

Asked by dansh 4 months ago

Answered by Terry 4 months ago

Unable to open Router login webpages since upgrade to windows11

Since I upgraded to Windows11, I am unable to open the Login Pages on my Routers, there is no issue with other browsers, and I have checked on another computer with windo… (read more)

Since I upgraded to Windows11, I am unable to open the Login Pages on my Routers, there is no issue with other browsers, and I have checked on another computer with windows10 to make sure they still open in firefox there. (Firefox 97.0.1 64 bit) I have tried troubleshooting mode with the same problem I have routers from D-Link and TP-Link. I just get a blank white page after entering the URL - and the page is flagged as "connection is not secure"

Is there some setting I need to change?

Asked by peter_marley 4 months ago

Last reply by cor-el 4 months ago

I cannot access a site due to Secure Connection Failed error and dont see the advancxxe tab to access I know this site is safe it's a piece of equipment at a customers location i'm accessing remotly. Need access

Secure Connection Failed An error occurred during a connection to 96.92.91.129:11003. Cannot communicate securely with peer: no common encryption algorithm(s). Error code… (read more)

Secure Connection Failed

An error occurred during a connection to 96.92.91.129:11003. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more… This is what i'm getting and need to know how to get passed it as its a phone system in Utah I need to access remotely because they are having issues. I was able to get in the first time it had the advance tab and just click access site anyways.

Please Hwelp!!

Asked by tony04d 4 months ago

Last reply by tony04d 4 months ago

Fission locks up my PC.

Fission locks up my PC to the point where nothing works. Even keystrokes are simply ignored. Looking at the Task Manager, I find a huge number of Firefox processes runn… (read more)

Fission locks up my PC to the point where nothing works. Even keystrokes are simply ignored. Looking at the Task Manager, I find a huge number of Firefox processes running with 100% CPU usage. If I wait until CPU usage goes down, the PC starts working again. The number of processes shown is significantly more than the actual number of Firefox copies running. Note that these are individual copies because I do not use tabs.

With Fission disabled, PC lockup is no longer a problem. The number of processes shown more closely matches the actual number of Firefox copies running, and the CPU no longer gets smacked with 100% usage.

Asked by rlevers 4 months ago

Last reply by Terry 4 months ago

How do I install -GB, not -US, version, and on my D: drive?

For some reason (probably Microsoft vandalism), Firefox was removed from my startup programs a few weeks ago. I looked in the MS list of apps and saw 2 versions of x64 F… (read more)

For some reason (probably Microsoft vandalism), Firefox was removed from my startup programs a few weeks ago. I looked in the MS list of apps and saw 2 versions of x64 Firefox, -GB and -US. Being in GB, I chose to uninstall the US version. Then Firefox stopped working. It was not longer shown on my desktop, and had disappeared from the start menu. But the GB version was still listed in the app list (209MB), but I cannot find out how to start it. IOBit suggests it is buried in ../Appdata/local. It does not appear when I use the taskbar search for Firefox.

So I reinstalled Firefox, but the tool gave no options on which version to install, nor where to install it. The US version was reinstalled on my C: drive. Just going round in circles.

How do I solve the problem? Thank you.

Asked by cvhorie 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Switched the side of the adress bar and don't know how to undo it

Hello! I switched the site of the adress bar and don't know how I did it, or how do undo it(Picture in the attachment). Greetings, Sören … (read more)

Hello!

I switched the site of the adress bar and don't know how I did it, or how do undo it(Picture in the attachment).

Greetings, Sören

Asked by Arktikus 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

High CPU/memory/power usage

Hello, recently I noticed both of my computers get hot and fans get loud, I did some research and figured it's the Firefox that's causing it when I go to task manager the… (read more)

Hello, recently I noticed both of my computers get hot and fans get loud, I did some research and figured it's the Firefox that's causing it when I go to task manager the memory usage is always high and the CPU sometimes spikes up to 60-70% usage and the power usage is at very high . One of the laptops is windows 11 and the other is windows 10 . Please let me know if there's any fix to this. Thank you.

Asked by silver_trashsh 4 months ago

Last reply by Terry 4 months ago

Accented latin letters incorrectly displaying as cyrillic letters

Hi, Firefox is displaying letters with accents (e.g. letters from Spanish words) incorrectly as Cyrillic letters. This makes a lot of webpages difficult to read. This doe… (read more)

Hi, Firefox is displaying letters with accents (e.g. letters from Spanish words) incorrectly as Cyrillic letters. This makes a lot of webpages difficult to read. This does not seem to be happening all the time. Neither does it seem to happen in other apps other than Firefox. I have my preferred languages for displaying webpages in Firefox set as En-GB, en, es-es, in that order. Ditto for my wider system settings. In terms of my wider system keyboards I do have Russian installed, in order of preference this is gb > us > es > ru. I'm wondering if there is anything I can do to ensure Spanish and other Latin letters display correctly?

Asked by crabapplepie 4 months ago

Last reply by cor-el 4 months ago

Disable Firefox Print Dialog Box.

In earlier versions your print dialog box could be disabled with "print.tab_modal.enabled + true. In my Firefox version 97.0.1, that is not effective. PLEASE go back to… (read more)

In earlier versions your print dialog box could be disabled with "print.tab_modal.enabled + true. In my Firefox version 97.0.1, that is not effective. PLEASE go back to allowing users to disable the Firefox print dialog box. It is clumsy, retains print settings that have to be changed each time a different document has to be printed, and creates a number of steps and wasted time for people who must routinely print from Firefox.

Why would Firefox go the way of other software companies and have no one to contact about this other than community (no offense to the "community") and disable the option to remove the Firefox print dialog box? None of this is the user friendly Firefox I have come to know!

Suzy

Asked by suzyc7138 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox not updating and "Check for Updates" button missing in the "About Firefox" window

I recently noticed that my Firefox hadn't updated in a few weeks. When clicking on Help -> About Firefox the Check for Updates button is missing (I was at 97.0). I t… (read more)

I recently noticed that my Firefox hadn't updated in a few weeks. When clicking on Help -> About Firefox the Check for Updates button is missing (I was at 97.0). I then downloaded the latest version of Firefox which created a 2nd Firefox icon. I deleted the old Firefox and am now using 97.0.1 but the About Firefox window is still missing the check for updates button (see attached pic).

Also strange is that in the Settings Menu, under General, there are no choices for anything (the other options work) (see attached pic).

Thanks!

Asked by goody222.firefox 4 months ago

Last reply by cor-el 4 months ago

Secure Websites needing Update when Browser is already up to date

I have now had two websites that are having problems with a fully updated Firefox and they are telling me to update the Browser. Chase and now the IRS site is wanting me… (read more)

I have now had two websites that are having problems with a fully updated Firefox and they are telling me to update the Browser. Chase and now the IRS site is wanting me to update and I'm running 97.0.1 (64 bit). Win10 that is also fully updated.

Asked by royparrish01 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox crashes on minimise

Every time I minimise Firefox it crashes. I have refreshed my profile, but the problem still occurs. I use only 2 addons: Bitwarden & ublock Origin. Crash reports fro… (read more)

Every time I minimise Firefox it crashes. I have refreshed my profile, but the problem still occurs. I use only 2 addons: Bitwarden & ublock Origin.

Crash reports from the last 2 days: bp-98d3157e-0d06-4c6d-a528-a72b60220222 bp-5560a650-95fe-4de2-b269-401250220222 bp-ae8b7f88-ca8c-47c5-9aa1-7ab4d0220222 bp-d8b18404-6d79-47bb-b1d9-902820220222 bp-6ee7dea1-790d-458b-ad77-4b22f0220222 bp-810a8cd8-5789-43fc-81cc-a49bf0220222 bp-08d6c151-2be1-4637-b4b9-840dd0220222 bp-ae63c834-c40e-4693-8853-64f3a0220222 bp-36a117e4-1d0a-48cc-94b1-beca10220222 bp-59ce1ed8-2716-4cf8-94af-37c020220222 bp-a3354d24-6248-438a-8281-fa6380220221 bp-0ca9145a-d112-4992-be0c-511ef0220221 bp-3577adb7-9264-430b-9dce-e3a3c0220221 bp-42bc801c-c2e9-4e0c-bc84-3acec0220221 bp-39f6e893-e2eb-4f32-855c-5bffc0220221 bp-a3aafa6a-cf1a-49ca-96d7-2101e0220221 bp-dadd9493-185c-43c9-9036-f82370220221 bp-a9b6308d-5619-4d21-a14b-d2f7b0220221 bp-05ba5308-8183-4d18-ab6e-a7cda0220221 bp-90ae2fa0-3d25-4e0e-a0f0-af1110220221 bp-9abe3f2f-995e-4532-b4f2-c0c8b0220221 bp-64fa6895-3af7-4092-be1b-5cf8b0220221 bp-0a82300a-07e1-4a82-8757-911080220221 bp-3abceff7-e49d-4f1c-8dbc-bdf840220221 bp-d116cc7a-9ab4-487f-a9d4-10ca40220221 bp-07594ef9-d0b8-4fc3-a187-496330220221 bp-d832680f-0e5d-4c74-b887-feb340220221 bp-7908cbaf-8af8-4e9b-9abe-8b4de0220221 bp-c4e3710b-2486-47bb-8260-f162d0220221 bp-1eb5ddfc-e033-4d50-8e5a-bfe0f0220221 bp-0a68d255-f812-4274-97a3-406020220221 bp-871bb105-e9bc-4ec8-b3c5-853580220221 bp-152ce90c-a1db-44ea-abd2-b97a80220221 bp-41c12b6d-b537-476a-a7b6-fb36c0220221 bp-463689e1-1efa-4c0a-9362-5f9760220221

Asked by adam115 4 months ago

Last reply by adam115 4 months ago

Inputting text scrolls the page

Hi there. When using specifically FaceBook, whenever I click in the text box and start typing, the page suddenly scrolls down so the text input box is almost hidden. I ha… (read more)

Hi there. When using specifically FaceBook, whenever I click in the text box and start typing, the page suddenly scrolls down so the text input box is almost hidden. I have: Turned off all plugins/addons Tried in Trouble Shoot mode Tried in another browser (Edge) Everything works as expected in Edge - when typing, no matter where the input box is, the page does not scroll/move. When typing in FireFox, as soon as a button is pressed within the cursor in the text input box, the page will scroll down, almost obscuring the box, and it's very annoying as the page should not move when I type, it should stay where it is. So far, FaceBox seems to be the only affected page that I use. Any pointers gratefully received! Many thanks - Tim Windows 10 21H2 FireFox 97.0.1 (64-bit)

Asked by timgjones 4 months ago

Last reply by timgjones 4 months ago