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  • Solved

want to remove "add to taskbar" icon from my search bar

I like keeping my search bar clean. In addition to the Favorites star, now there is a "add tab to taskbar". On occasion (not sure what triggers it to appear) there is a… (read more)

I like keeping my search bar clean. In addition to the Favorites star, now there is a "add tab to taskbar". On occasion (not sure what triggers it to appear) there is also a "Toggle reader view" icon as well. How can I control what symbols appear in my search bar. I only want what I need not what Firefox thinks I need. Dislike this feature.

Asked by CJ 2 months ago

Answered by TyDraniu 2 months ago

Shortcuts missing

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the sho… (read more)

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

Asked by blakespf13 2 months ago

Last reply by Milady Dragon 1 day ago

Cannot access Facebook or Amazon from my PC.

Greetings ! For the last two days I have not been able to access Facebook or Amazon websites. When I use a shortcut or try to type in the URL, the display says something … (read more)

Greetings ! For the last two days I have not been able to access Facebook or Amazon websites. When I use a shortcut or try to type in the URL, the display says something like using Google or such when I have my default set to Firefox ( And I confimed that it is set as such). I can click on a tab or reach anything else ok. Also, those two are accessible through Chrome or Edge ok on here and also on my phone and tablet.I have cleared cache and such multiple time and removed extensions. It is just those two sites on this device on Firefox. I think there was an update recently too.. Thanks for an assistance anyone can give. Cherry

Asked by cherryberry 3 months ago

Last reply by cherryberry 3 months ago

gmail

when I try to log into my gmail account, it is asking me to verify by log in first to an inactive account that was linked to my gmail account. with Chrome I have no probl… (read more)

when I try to log into my gmail account, it is asking me to verify by log in first to an inactive account that was linked to my gmail account. with Chrome I have no problem log in to my gmail account

Asked by smarcush 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.com⁩ wa… (read more)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.com⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data.

If this is a valid email address, and we can help unlock your account.

Asked by Geochemist Alexandria 2 months ago

Answered by jonzn4SUSE 2 months ago

ONLY 1 TAB ON MY FIREFOX WINDOW?!

All of my tabs at the top of the Firefox window have vanished. There's a list of websites at the left side to choose -- but I am not able to open more than one window. I … (read more)

All of my tabs at the top of the Firefox window have vanished. There's a list of websites at the left side to choose -- but I am not able to open more than one window. I want to restore all of my tabs!

Asked by Steven.Herbst 2 months ago

Last reply by jonzn4SUSE 2 months ago

Secure Connection Failed error to stop SPAM emails

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep com… (read more)

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep coming, daily.

Asked by cindyk5 1 month ago

Last reply by Paul 1 month ago

Read The Freakin' Room - Stop This AI Nonsense

I am going to be brutally honest here: I'm militantly anti-AI and think its proliferation has caused innumerable issues societally, including offloading simple cognitive … (read more)

I am going to be brutally honest here: I'm militantly anti-AI and think its proliferation has caused innumerable issues societally, including offloading simple cognitive tasks or questions that could have been directed towards actual living breathing people being instead handed over to something that doesn't know what words even mean, just where they might go in a sentence. Many people share my concerns, and have voiced them across social media, and have gone out of their way to criticise and take a stand against what we see as a plague.

So it is with much frustration that I find out Mozilla are aiming to turn Firefox into "a modern AI browser", per new Mozilla CEO Anthony Enzor-Demeo's first blog post in the role. I have already gone out of my way to turn off as much of the AI nonsense in Firefox as I can — even downloading a plugin to remove the Google Gemini summaries, because they're all less than useless and absolutely defeat the point of using Google in the first place — and now here we are; it's going to be shoved down our throats, whether we wanted it or not (which, of course, many of us didn't).

I didn't anticipate that this would be the thing that forces me to make an account for the support forum of all things, because my experience of Firefox up to this point (an experience spanning almost as long as Firefox has existed) has been a largely positive experience, and I even make use of Thunderbird for my email needs. Now, all of this is being swept aside because of corporate greed and an outright rejection of its userbase.

This same userbase is very strongly and vocally against this, and it is within our power — even if we don't necessarily want to have to do so — to move elsewhere. Therefore, I urge Mozilla and its leadership to read the goddamn room and recognise that we don't want this, stop forcing it upon us, and focus on being a browser that is nice to use without having to rely on the Infinite Plagiarism Machine to do it.

If there is no about-turn on this or almost prostrated assurances that you would have to directly opt in (not out, but in, specifically; as in, I would have to turn everything on myself to even see a single bit of it) to this otherwise seemingly enforced "modern AI browser" experience, I will stop using both Firefox and Thunderbird and will actively recommend against them. I've already gone some distance towards excising the likelihood of encountering AI in my life, and I will continue to do so if I have to, even if it comes at the cost of software I've been using ever since I was a teenager.

Your call, Mozilla.

Choose responsibly.

Asked by Daniel Learmouth 2 months ago

Last reply by Paul 2 months ago

  • Locked

make secondary email primary when primary becomes unavailable

What is apparently the official Firefox policy is incredibly dumb: They provide users with that ability to add secondary email addresses, recovery codes, and authentifica… (read more)

What is apparently the official Firefox policy is incredibly dumb:

They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.

IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.

This supposedly provides "enhanced security".

Pro Tip: If you deny ALL internet access, you will be very secure on the internet.

Not very useful, but..

Genuinely astonished that Firefox Support thinks this is not insane.

Asked by dkmozilla 3 months ago

Last reply by Denys 3 months ago

The server at eofficepwd.kerala.gov.in is taking too long to respond.

The connection has timed out The server at eofficepwd.kerala.gov.in is taking too long to respond. * itemThe site could be temporarily unavailable or too busy. Try aga… (read more)

The connection has timed out

The server at eofficepwd.kerala.gov.in is taking too long to respond.

   * itemThe site could be temporarily unavailable or too busy. Try again in a few moments.
   * If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Asked by AE Bridges 2 payyanur 2 months ago

Last reply by jonzn4SUSE 2 months ago

ai usage

I am uncomfortable with the push for unnecessary ai content and features on firefox and if they are added without easy ways to remove or disable I will be switching to a … (read more)

I am uncomfortable with the push for unnecessary ai content and features on firefox and if they are added without easy ways to remove or disable I will be switching to a different browser

Asked by ethyrabliss 2 months ago

Last reply by Paul 2 months ago

AI usage and how I feel about it

I hopped onto firefox the same way many others did- looking for a browser that didn't have the ties to privacy issues or baggage of bloatware, and especially since all of… (read more)

I hopped onto firefox the same way many others did- looking for a browser that didn't have the ties to privacy issues or baggage of bloatware, and especially since all of the other browsers are changing things to focus on AI. And now that firefox is joining that chain I wonder why I even bother trying to get attached.

Like, on the one hand I can somewhat see where the CEO is coming from, everyone's getting a cool new toy and you want in on that, that's understandable. But with something as half-baked, destructive, and actively contentious as AI, I wonder the true value of playing with things like that.

In fact, have you SEEN what's going on with AI? Microsoft's shoved Copilot into every aspect of windows 11, their PCs, their browser, their marketing, and what did they get? Regret! They regretted that decision as consumers aren't happy with that decision!

Even OpenAI, the granddaddy of all LLM stuff around, they're not even going to be profitable until 2030. Yes, that's 4 years away. No, I sincerely HOPE they don't last that long.

Why Mozilla is picking this decision? FOMO, I presume, but like. It doesn't have to be this way, it's allowed to be a small bastion where people can actually pick what I want out of it. I dislike the fact Perplexity got added to my search functions, but I'm happy that I could turn it off.

For the love of god Montresor, don't lock us in here.

Asked by Jared F. 2 months ago

Last reply by Paul 2 months ago

When I try to sign in with my Mozilla account, firefox freezes

I can complete the sign in and enter my password, and then I get a spinning wheel and can no longer click on the tabs or minimize the window. I have to force close it and… (read more)

I can complete the sign in and enter my password, and then I get a spinning wheel and can no longer click on the tabs or minimize the window. I have to force close it and it shows as not signed it. I've also tried signing in using my phone and the QR code, same thing. This happens with or without 2FA, I turned it off and the issue persists. Everything else about the browser works completely but I can't sync across devices without the Mozilla login working.

Asked by TitaniteChunk 2 months ago

Last reply by Nathan Giovannini 2 months ago

Can someone help me understand the source of this tab crashing?

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere. https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-61… (read more)

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere.

https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-616590251210#tab-details

Here's one of the links for the most recent tab crash. Other crashes pretty much were all the same. I can't read or understand this, so I was hoping someone who can is able to tell me what is wrong.

I fear that it might be hardware related, as I've had tabs also crash on Edge and on a new install of Firefox Developer Edition (which I downloaded simply to test if things crashed there as well.) I've also noticed programs like Discord & Elgato Wave Link sometimes randomly crashing as well - but I'm unsure how to pull logs for those, Firefox was the easiest.

My laptop's hardware specs are as follows:

Lenovo Legion Pro 5 - 16IRX9 Processor: Intel Core i9-14900HX (2.2GHz) Installed RAM: 32 GB GPU: GeForce RTX 4070 Laptop GPU Windows 11

If you need more information, please let me know.

Here are some previous crashes that I've reported as well:

https://crash-stats.mozilla.org/report/index/755c394a-584f-4d2a-8c59-3c39d0251210 https://crash-stats.mozilla.org/report/index/0415701b-4128-4717-9bc8-445cb0251209

Asked by Fluddy 3 months ago

Last reply by TyDraniu 1 month ago

PDF Editor issues in v146.0 64bit on windows 10 pro

I'm begining to regret installing v146.0! One of the most useful features of Firefox is the PDF editor and with this update, I've found that after annotating a PDF with s… (read more)

I'm begining to regret installing v146.0!

One of the most useful features of Firefox is the PDF editor and with this update, I've found that after annotating a PDF with several text boxes, clicking the text box icon (as shown in the attached screenshot) does absolutely nothing and it is impossible to enter any further text. The only way out of this is to refresh the pdf (after saving otherwise all changes will be lost) and then starting all over again only for the error to repeat itself making the editor almost unusable. Would really appreciate knowing how to work around this especially since to make my notes clearer, I change the color and the font size which is all lost everytime I have to refresh the PDF :-(

Incidentally, why are there so many updates? I prefer stable software that works rather than 'new features' that I never use!

Finally, Firefox used to have an amazing facility of making the Firefox private browser the default browser for Windows 10 but this was removed some years ago and can only be reinstated by changing registry keys. Everytime there's an update, these registry keys are overwritten :-(. Why was such a useful feature removed please?

Thanks in advance.

Asked by wotho 3 months ago

Last reply by Denys 2 months ago

You lost my bookmarks and everything, GIVE BACK MY DATA

Hi, i synced everything, in your browser, checked it few times, i had all my bookmarks from chrome to firefox few months ago, reinstalled windows, downloaded firefox and … (read more)

Hi, i synced everything, in your browser, checked it few times, i had all my bookmarks from chrome to firefox few months ago, reinstalled windows, downloaded firefox and connected to account its clean, no of my information is there, wtf? i forgot the password, so recovered it. Give back my data for fuck sake, or it was mistake comming from chrome to firefox?

Asked by Algimantas Jecka 3 months ago

Last reply by Denys 3 months ago

  • Solved

Cananot sign in to google on Firefox

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close… (read more)

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close firefox. I have no problem signing in with a different browser (Safari).

Asked by Cathy Block 2 months ago

Answered by Cathy Block 2 months ago