Firefox Community Forum

Dear Team Google,

Someone hacked my Google account on 13.10.2024, and he changed every recovery method so that I can't access it.

That Gmail ID was a Youtube Channel. JONI VCD CENTER CHANNEL id :- UC9Mw6QDqzbPqPqMagjO-l1g. YOU TUBE is not helping me. I am in great danger. please me So please bring back my google account.

Gmail ID :- [email address] Old lost email Account Name:-Khaleda Akhtar Birthday:- [date of birth]

Contact Email:- [email address]

thank you KHALEDA AKTER JONI VCD Center

I use Firefox for all of my internet activities.

I have a new email address.

Can Firefox give me a list of all websites that have my old email address?

During the last two hours, while I was using Firefox on my PC for browsing, the password manager lost all of my passwords but three - of which I don't need two logins any more. Where are my account data and passwords? What the hell?!?

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

MacBook Pro (2021) M1 Pro MacOS: 14.5 Firefox: 132.0 (aarch64)

Hello, I'm having this issue where when I go to "Command+#" it won't switch to the selected tab. When I just have a couple tabs open it's fine, but typically after 3 or more tabs are open I can't "Command+#" anymore. It works fine on my Windows machine, tried uninstalling, updating, checking extensions. Any thoughts?

Hello everyone,

I'm really hoping to achieve a streamlined interface in Firefox without the clutter of two separate bars.

Here’s what I’m looking for: I want the tab bar and toolbar combined into a single bar, similar to Safari on Mac. Specifically:

   The forward and backward arrows should be positioned to the left of the tabs.
   The search bar should be smaller and also located to the left of the tabs.
   The application menu button and extensions button should be moved to the top right corner (on the same bar as the tabs).
   I want to completely remove the separate toolbar, as it takes up unnecessary space.

I’ve attached an image for clarity.

I'm currently using Firefox 132 64-bit on an Intel Mac running macOS Catalina.

I’ve already tried the Neptune theme from this link: Neptune Firefox. The creator is amazing, and the theme is exactly what I need to keep me using Firefox exclusively. However, despite following the instructions carefully, I still only see the layout shown in my attached image. I can't seem to get everything into one bar.

I don’t have experience with coding CSS, and I currently lack the time to learn it. I’m unsure if the Neptune theme should be selectable in the themes menu, but it doesn’t appear there. However, I know this design is possible. I’ve searched various forums and read many threads, but none have provided a solution to my problem.

I would greatly appreciate any assistance in achieving the design shown in the attached image. Whether it’s through a theme, custom CSS code, a plugin, or any other method, I’m open to suggestions as long as it works. Thank you!

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this was the case for other video streaming sites. HBO Max has the same issue while Amazon prime doesn't crash however has a message saying there is a problem with the video player. Now I checked if videos can work on another browser (Microsoft Edge), and there are no issues. I have cleared the cache, disabled extensions, checked for updates [update to date: 132.0.1 (64-bit)], restarted Firefox from troubleshooting mode, enabled autoplay, checked if videos work in private mode, updated my graphics card driver, and even checked if Firefox's volume is muted (its not).

Crash ID: 145d84d4-c11c-41a8-9534-e00ff0241105 Signature: [@ std::basic_string<T>::_Construct ]

https://crash-stats.mozilla.org/report/index/145d84d4-c11c-41a8-9534-e00ff0241105#tab-debug

WSJ did some sort of update and now things are broken in the regula browser. I've tried disabling all my extensions, putting multiple sites on the cookies exceptions list and turning off protection in regular mode and it does not work. Private Browsing works out of the box no issues.

The main way to know if you have issues is do you see the stock ticker near the top of the webpage, your name with account info, and some drop down windows. The Live Update sub-websites are broken. I think WSJ on some sites like those thinks I'm not logged in or can't verify I'm logged in.

Its weird. I've had similar things on FireFox before, what is regular mode doing? Why does Private browsing work? Can I somehow "force" the same settings in a regular windows on a per Website basis? This doesn't seem possible at this point.

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can I recover lost information ?????? Please Help !!

I have a custom pitch black theme ( pls add it without addons ) which now only flashes for a second when i open the browser and returns to the normal greyish dark mode. When i go to Firefox Color addon page and load it again in saved themes it stays pitchblack even if i open another browser window until i close all the browser windows .

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in the tab bar is missing.

I also noticed that there is no way to reload the page (especially doing a hard reload). This is a major issue when making updates to websites and wanting to see those edit. Clicking in the address bar and then on enter will reload the page, but does not do a hard reload, so the cached version of the page is displayed, not the updates.

I tried to create a default Windows profile with pre-configured app settings, including FF. I created a temporary user, logged in, installed FF and configured it, also installed some add-ons (first of all, ublock origin). Then I logged out, logged as an administrator and moved the temporary user profile to the default profile location (c:\Users\Temp -> c:\Users\Default), and then reset its NTFS permissions. This almost always works for all applications, including Google Chrome. I created a new user and logged in, opened FF. The settings were applied, but the extensions did NOT work, and even the buttons on the toolbar looked like empty squares. At the same time, the add-ons were present in the list of add-ons in settings, although without icons. It helped to turn off and turn on all the add-ons one by one, manually.

After some research, I realized that FF binds its settings to absolute paths to add-on files (*.xpi), specifically in the $profile/extensions.json and $profile/addonStartup.json.lz4 files. Google Chrome, for example, doesn't do anything simular, like the vast majority of applications. Removing these files from the profile will cause all add-ons to be "reinstalled" on first launch and set to a disabled status.

An easier way to reproduce the problem: 1. Run firefox -profile d:\temp\profile1 2. Install some extensions. 3. Rename profile1 folder to profile2. 4. Run firefox -profile d:\temp\profile2 5. Got it!

For what purposes does firefox bind to absolute add-on paths, and how can this problem be solved? P.S. I know about portable firefox from PortableApps.com, but I don't want to use a third-party loader for my tasks.

I've just downloaded the NASA'S EYES app to my Win11 system. My default browser is Firefox, with NoScript, ABP and Ghostery installed (yeah, that's probably overkill). When I attempt to launch the NASA app, it wakes up just enough to look for updates, shows me a startup panel, then that panel disappears. I gather there's supposed to be some sort of behind-the scenes linkage that's not working. How can I fix that? Do I need to shut down the add-ins?

https//www.modelprices.com is a pricing database for models, trains cars etc. It does not require passwords. Yet Firefox in a recent update has now deemed it insecure and I cannot see how to fix this, despite clicking on the task bar padlock item and looking at the drop down items. This is most annoying. Can you please assist? Thank you.

When I use Tik Tok in this browser , it's too late . Can you help me how can I fix it . I need to use my Tik Tok accounts cuz it's my business . I hope you will understand me and help me . If you don't mind , plz check my firefox account . Plz hurry up ! Although I have Google chrome , I use this browser cuz it's more easy to use . Don't distrubit to me . If you have time , plz check your browser or my account and give me some advices how to fixt it. Have a nice day all my friends .

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why.

When I go to about:logins, I see none of the accounts listed. Even when I input a search in the search box, nothing. I don't know what could be causing this. See attached screenshots. Don't worry, there's no concern of leaking account details, because they aren't showing up.

Hi,

The newest Firefox has an issue with properly parsing the javascript links in the ACS research journal articles. In these research articles, citations are clickable numbers in parenthesis. Clicking on them leads to a pop-up frame that gives detailed reference article information.

However, with the latest version of Firefox these citation links will only respond properly to the first click ever on the page. After you close the pop-up frame, any subsequent clicks on any of these links will have no response.

I attach an example article below. This bug has been repeated under Trouble Shoot Mode and I do not encounter the same issue with Chrome brower. https://pubs.acs.org/doi/10.1021/jacsau.2c00048

i am trying to download files but they keep stopping the loading and i have to re download them because the option of retry is not available now i try again it says i cannot perform the download because it exceeds but i cannot wait because firefox was the only browser could download the files because google does not even tell it's zipping the file please i need a solutiion and quick

I have "Don't enable HTTPS-Only Mode" selected and still cannot connect to local sites. Example http://192.168.1.81 is chnaged to https://192.168.1.81 and rrecive cannot connect message.

This problem started after you last week after an update.