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  • Archived

Cannot access several websites

When I try to access a few common sites, such as Lowes.com and Totalwine.com, I get the following message: An Error has occured We apologize for the inconvenience, but t… (read more)

When I try to access a few common sites, such as Lowes.com and Totalwine.com, I get the following message:

An Error has occured We apologize for the inconvenience, but the requested url is invalid. It may be a result of using special characters that are not accepted at this time. Thank you for your patience.

If I really need to access the site I can open Google Chrome and they will open with no problem.

How do I fix this issue? BTW Firefox just loaded the latest update and the problem still exists.

Thx, Bill

Asked by bill6044 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

MazdaUSA.com won't load correctly

mazdausa.com won't fully display. I just updated to version 100 (woohoo) and tried looking in troubleshooting mode, still no luck. The middle of the page where the car (p… (read more)

mazdausa.com won't fully display. I just updated to version 100 (woohoo) and tried looking in troubleshooting mode, still no luck. The middle of the page where the car (picture) is supposed to show up is blank. The rest of the site loads.

Asked by andrewmccoy123 2 years ago

Answered by Dropa 2 years ago

  • Archived

After restoring a session one particular window is missing!

Hello! A few hours ago I noticed that my Mozilla Firefox was jamming a bit, at least the window I was surfing the Web on. That session had many windows open, and most … (read more)

Hello!

A few hours ago I noticed that my Mozilla Firefox was jamming a bit, at least the window I was surfing the Web on.

That session had many windows open, and most of those windows had dozens of tabs in them.

So, since my PC had been on for several days and, as I mentioned, Mozilla Firefox was starting to acting up a bit, I decided to give it all a rest. I opened the Windows Task Manager and I voluntarily "crashed" Mozilla Firefox from there, then I shut down my PC and let it rest for two or three hours.

When I restarted my computer and I opened Mozilla Firefox, I was obviously asked if I wanted to pick up where I left. So, I restored the last session and all the windows I had open came up again... except the one I was working on when I decided to shut down my PC! It was the most important window, with HUNDREDS of critical tabs in it!

Why hasn't been restored along with the others?

Is there a way to make it appear again=

I'm flabbergasted, please, help me!

Thank you,

Amalia

Asked by grottadifingal 2 years ago

Last reply by grottadifingal 2 years ago

  • Solved
  • Archived

Customize shortcut boxes on homepage

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used C… (read more)

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used Colors to customize the look of my firefox but can't find any control for that. Once a new version kept the boxes white and the text black but now it's back to black again. Where is the control to fix this?

Asked by webmouse 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Unable to load Google apps in Firefox

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All… (read more)

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All other sites are loading with no problems. Google apps are working fine in Chrome. Still having problems today.

My office uses Google Workplace for everything so this is really messing me up, I've lost several hours of work trying to get things to load. The IT person told me that if Firefox is having problems I should use Chrome instead. I hate Chrome! I want to use Firefox, but I can't get my work done if it won't load Google apps.

Please note that I have tried the following solutions thus far: restarted Firefox (several times) restarted computer removed add-ons cleared cached web content cleared cookies and site data refreshed Firefox solution at https://support.mozilla.org/en-US/questions/1200943 solution at https://support.mozilla.org/en-US/questions/1132284 solution at https://knowtechie.com/is-mozilla-firefox-not-loading-pages-for-you-heres-the-fix/

After each fix things start working for a while but then everything Gmail-related freezes or crashes and I need to start all over again. Help!!!

Asked by etdavidoff 2 years ago

Answered by scriptguru1701 2 years ago

  • Solved
  • Archived

"Site isolation" seems to make me click the back button multiple times on pages with embedded YouTube videos

I am currently creating a website in WordPress. It has many embedded YouTube videos. On pages with embedded YouTube videos, in order to go back to the previous page, I … (read more)

I am currently creating a website in WordPress. It has many embedded YouTube videos.

On pages with embedded YouTube videos, in order to go back to the previous page, I have to click the Back button multiple times. If I right-click on the back button, I see that the page I am currently on has been listed multiple times.

Many other support questions list this issue. I have found that if I disable "Site Isolation" (URL about:config -> set fission.autostart to false -> restart Firefox), the issue goes away.

I am interested, however, in the user experience for those who will go to my site. Is there anything I can do so that "Site Isolation" does not cause this problem?

Thanks, Jeff

Asked by jpawlick4 2 years ago

Answered by jpawlick4 2 years ago

  • Solved
  • Archived

very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (read more)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Asked by dimitri11 2 years ago

Answered by dimitri11 2 years ago

  • Archived

adjust audio level for playing videos

My Windows 10 system uses a powered amplifier to provide audio. As long as I have had this computer, the same volume level has worked for music through Itunes, satellite… (read more)

My Windows 10 system uses a powered amplifier to provide audio. As long as I have had this computer, the same volume level has worked for music through Itunes, satellite radio and all videos that come through Firefox. For example, 10 is the normal setting. Recently, somehow the audio must be turned up to about 30 on all videos that come through Firefox from whatever source site. The 10 setting stills works for all other audio sources. I don't know how this happened, rebooting, turning system off, etc doesn't have any impact. Is there some setting that either has changed or can be changed to restore the same volume levels for all input sources? Thanks.

Chuck Klingsporn

Asked by northrockies 2 years ago

Last reply by northrockies 2 years ago

  • Archived

Twitter Will Not Let Me Log In

All of a sudden, Twitter will not let me log in on Firefox (Windows 11 laptop). It works on my phone, tablet, and other browsers. When I try to log into Twitter on Firefo… (read more)

All of a sudden, Twitter will not let me log in on Firefox (Windows 11 laptop). It works on my phone, tablet, and other browsers. When I try to log into Twitter on Firefox, I get an error saying "Oops, something went wrong. Please try again later. " I have already tried updating the browser, clearing my cache, and clearing my cookies and I'm still having the issue. What can I do to fix this?

Asked by pinky12022 2 years ago

Last reply by pinky12022 2 years ago

  • Archived

CompTIA Website

When i open up https://login.comptia.org i can see the website and it loads then it prompts me to login, but when i click the login button the website goes blank and tur… (read more)

When i open up https://login.comptia.org i can see the website and it loads then it prompts me to login, but when i click the login button the website goes blank and turns all white and i refresh the website and it stays white. I have cleared all cookies and cache, and i have also refreshed firefox.

Asked by eibarra9337 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

400 Bad Request Request Header Or Cookie Too Large

Whenever I get this message; I just go to Chrome and it works fine. Trying to goto: https://www.westernjournal.com/justice-roberts-goes-nuclear-activates-police-force-a… (read more)

Whenever I get this message; I just go to Chrome and it works fine.

Trying to goto:  https://www.westernjournal.com/justice-roberts-goes-nuclear-activates-police-force-answerable-court/?utm_source

I have several issues when using Western journal that work fine if I use Chrome browser. Like answering question of the day, I have to reload the page to see the results. Chrome updates right after I select answer. About ready to switch back to Chrome and I Really don't want too!

Asked by davespc01 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Importing passwords / bookmarks from chrome say its successful but didnt actually do anything

Google Chrome is closed and ive checked task manager to make sure that its not open in the background. I choose my main account from google chrome and choose to import … (read more)

Google Chrome is closed and ive checked task manager to make sure that its not open in the background.

I choose my main account from google chrome and choose to import passwords and bookmarks and it says that it successfully imported it but my passwords and bookmarks are not showing up on mozilla.

Asked by fatperson123123123 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

Firefox Primary Password Not Working

I haven't had to sign in for a while, so tonight when I tried and I typed the password in correctly the box just immediately closes and reopens like its incorrect. I have… (read more)

I haven't had to sign in for a while, so tonight when I tried and I typed the password in correctly the box just immediately closes and reopens like its incorrect. I have tried locating the key3.db and key4.db which I can't find on my system, nor can I find the login.json that is supposed to have the log of passwords to back them up. I don't have any 3rd party password managers and I've tried with my VPN disconnected. I've used the password generator to secure some of my websites so I don't even know was some of my passwords are, so resetting the primary password would be a huge hassle. If someone could please help me out I would be very appreciative. Thanks!

Asked by Jeremiah 2 years ago

Answered by Jeremiah 2 years ago

  • Archived

Security Question regarding Extensions

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will… (read more)

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will an extension be able to access root/admin permissions if it had some malicious script executed(I am using debian) or can extension access system files,modify,delete or install/download anything without the users' permission?

Thanks in advance AVC

Asked by avcalternative 2 years ago

Last reply by FredMcD 2 years ago