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  • Solved

Firefox has issues loading some websites and extensions

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected. I have already tried restarting Firefox and checki… (read more)

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

Copy and paste issue

I use Firefox as my default browser. This week, I noticed that I no longer have the option to copy text from my email unless I open it in a separate window and pop it o… (read more)

I use Firefox as my default browser. This week, I noticed that I no longer have the option to copy text from my email unless I open it in a separate window and pop it out. This has greatly reduced my ability to work since I have to copy and paste text from emails numerous times per day. I have experimented on other browsers and I am still able to do it when I use Chrome and Microsoft Edge. How can I fix this so I don't have to stop using Firefox?

Asked by jessica23 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Address bar is now a search?

Why is the address bar now a search? This is annoying. How can I change this? I have already change about:config settings to false and nothing changes. Thank you Rafal … (read more)

Why is the address bar now a search? This is annoying. How can I change this? I have already change about:config settings to false and nothing changes.

Thank you Rafal

Asked by Rafal Ganowicz 6 days ago

Last reply by TyDraniu 5 days ago

Unable to use Firefox to access an account - Chrome works...

Since the last update, I am unable to log into my American Express account using Firefox (I can log in using Chrome, but Firefiox is my default browser). After entering … (read more)

Since the last update, I am unable to log into my American Express account using Firefox (I can log in using Chrome, but Firefiox is my default browser). After entering user name and password, the little spinng arrow goes around for 8-10 seconds and goes off again - it won't to progress to the next screen . Never any error messages, it just spins awhile and stops.

Asked by patwldr 4 months ago

Last reply by mattc 4 months ago

  • Solved

How can two icons, the 'add to taskbar' icon and the 'picture in a picture' icon, be removed from the address bar?

These icons appeared recently in my Firefox browser I can't remove them. The only recent changes included uninstalling SuperAntiSpyware after finding that Microsoft PC Ma… (read more)

These icons appeared recently in my Firefox browser I can't remove them. The only recent changes included uninstalling SuperAntiSpyware after finding that Microsoft PC Manager is a better option, which has performed excellently without issues.

Additionally, a free VPN (Proton) was briefly used from the Firefox browser without installation, but after finding it complicated to set up, it was deleted. A few hours later, I noticed the two icons as the windows were misbehaving and they are causing a slowdown in the PC's performance. They do not seem to be add-ons or extensions.

How do I remove the icons and return to the previous performance?

Asked by PhilG 5 months ago

Answered by Agent virtuel 5 months ago

How do I get rid of this little paste button?

Whenever I try to paste something using Crtl + V or Crtl + V + Shift, this little paste text box thing pops up even after I've already pasted from what I wanted to paste.… (read more)

Whenever I try to paste something using Crtl + V or Crtl + V + Shift, this little paste text box thing pops up even after I've already pasted from what I wanted to paste.

Does anyone know how to get rid of it, it's very annoying.

Asked by NotMy RealName (AdvancedAnomaly) 1 week ago

Last reply by TyDraniu 6 days ago

Restore yesterday firefox

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks … (read more)

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks

Asked by Amigo Abass 4 days ago

Last reply by Amigo Abass 4 days ago

After clearing my cookies and browser history, Youtube will not sign me in "there was an issue signing in to youtube"

In my Firefox browser, when i try to sign in to Youtube, a window says "there was an issue signing in to Youtube" pops up. None of the troubleshooting articles are helpfu… (read more)

In my Firefox browser, when i try to sign in to Youtube, a window says "there was an issue signing in to Youtube" pops up. None of the troubleshooting articles are helpful for my situation. My Firefox browser is up to the latest update - version 146 on windows 11. Youtube works, but i am prevented from signing in to my account.

I have used Youtube in Firefox before by signing in to my google account, the only thing that has changed was that I went into settings and cleared my browsing history, cache, and cookies. Once those were cleared, Youtube won't sign me in and only shows that error window.

In my Firefox browser settings, I have set Youtube to accept cookies and have disabled adblock for Youtube.

My Youtube account is still accessible using Chrome, but not in Firefox. Youtube WILL sign me in if i use Firefox private browsing. I'd rather not use chrome since Firefox is my primary browser and I'd rather not jump through the extra steps of google sign-in using private browsing.

I do have a Google account with my school institution, but that has never been an issue (expect it won't open google maps for some reason, not the issue here though). My Youtube has always been signed in with my personal Gmail, not my school Gmail. I'm not sure if that's interfering with anything.

To reinstate the main issue: I cleared my browsing data and cookies, now Youtube in Firefox won't sign me in.

Asked by Brianna Dunne 2 months ago

Last reply by Brianna Dunne 2 months ago

  • Solved

Remove searc options from address bar

I would like to remove the search options from the address bar because I preferred the old setup with a separate search window (and the address bar was just unable to per… (read more)

I would like to remove the search options from the address bar because I preferred the old setup with a separate search window (and the address bar was just unable to perform searches). How can I set this up?

Asked by tobias.ide 2 weeks ago

Answered by Denys 2 weeks ago

All my saved tab groups disappeared out of nowhere

I use tab groups actively and would save much of my work in my ever-growing list of tab groups. I saw today that many of them had disappeared. I wasn't signed into Firefo… (read more)

I use tab groups actively and would save much of my work in my ever-growing list of tab groups. I saw today that many of them had disappeared. I wasn't signed into Firefox and nor do I have any different profiles made. I see two tab groups that I made yesterday but none from before that. How could this happen? How do I recover so much of the work I had saved up?

Asked by Kabir 2 months ago

Last reply by Kabir 2 months ago

  • Solved

A lot of text that wasn't underlined is now underlined

I don't remember when it started but text that wasn't underlined before such as: Names of shortcuts in new tab view Titles of YouTube videos on home page, and recommended… (read more)

I don't remember when it started but text that wasn't underlined before such as: Names of shortcuts in new tab view Titles of YouTube videos on home page, and recommended while watching a video (not on the video itself) Reddit titles and usernames (old UI)

I have checked settings as best as I can and tried disabling all extensions but still have the issue.

Asked by nicholas.yonan2435 3 months ago

Answered by nicholas.yonan2435 3 months ago